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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alberez57
  • Visitor
  • 170716 Views
  • 695 replies
  • 57 likes
  • Account
  • 170716 Views
  • 695 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1089929 Views
  • 118 replies
  • 104 likes
  • Account
  • 1089929 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 51838 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51838 Views
  • 58 replies
  • 8 likes

Solved!!Superuser Contribution How to change my country if I'm in a different one

PlanPremium (family)CountryIndonesiaDeviceSamsung Galaxy S7, Windows LaptopOperating SystemAndroid Oreo 8.0, Windows 10 My QuestionI'm currently living in Indonesia but I want to change my current location to somewhere else, like the US. Is that poss...

  • Casual Listener
  • Plan Premium (family) Country Indonesia Device Samsung Galaxy S7, Windows Laptop Operating System Android Oreo 8.0, Windows 10   My Question I'm currently living in Indonesia but I wan...
  • Peter
  • Spotify Legend
  • 322 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 322 Views
  • 1 replies
  • 0 likes

Solved!! Pagamento duplicado na fatura

Notei que no último mês minha assinatura veio duplicada na fatura do meu cartão, como devo proceder para resolver o problema?

  • Casual Listener
  • Notei que no último mês minha assinatura veio duplicada na fatura do meu cartão, como devo proceder para resolver o problema?
  • Bittencourt
  • Spotify Star
  • 853 Views
  • 5 replies
  • 0 likes
  • Account
    Subscription
  • 853 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Suspicious activity and family members

More a suggestion than an issue, perhaps an Idea if I could post there. BackgroundI received the "To protect your Spotify account, we've reset your password due to detected suspicious activity" email, and duly set a new password. I am impressed and g...

  • Regular
  • More a suggestion than an issue, perhaps an Idea if I could post there.   Background I received the "To protect your Spotify account, we've reset your password due to detected suspicious acti...
  • Hobson99
  • Regular
  • 4443 Views
  • 8 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 4443 Views
  • 8 replies
  • 0 likes

Solved!! Suspicious acitivy email

PlanFree/Country canada I just got an email stating Hi To protect your Spotify account, we've reset your password due to detected suspicious activity. You need to create a new password to log back in. Just click the big green button. Email was from n...

  • Casual Listener
  • Plan Free/ Country canada     I just got an email stating   Hi  To protect your Spotify account, we've reset your password due to detected suspicious activity.  You n...
  • Jay21317
  • Casual Listener
  • 2435 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 2435 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Is it possible to recover music from an account I completely lost?

I recently had an issue with a previous account of mine and can't sign in anymore. And I can't reset my password because it was a school email and my school disabled the use of the email since I've finished school and was wondering if I can recover m...

  • Newbie
  • I recently had an issue with a previous account of mine and can't sign in anymore. And I can't reset my password because it was a school email and my school disabled the use of the email since I've f...
  • Peter
  • Spotify Legend
  • 528 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 528 Views
  • 2 replies
  • 0 likes

Superuser Contribution Won't let me change my country

I live in the United States on a Premium for Family Plan and the account lapsed due to a change in credit card information. Upon logging into Spotify I was asked to change my country to the one I am currently traveling in. The payment information was...

  • Newbie
  • I live in the United States on a Premium for Family Plan and the account lapsed due to a change in credit card information. Upon logging into Spotify I was asked to change my country to the one I am ...
  • Peter
  • Spotify Legend
  • 360 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 360 Views
  • 2 replies
  • 0 likes

*Thread over. No solution* Need my accounts email

Hello i have been using spotify 2015 on one account. Ive saved over 1 thousand songs and mutiple playlists. I got a new phone and now i cant sign into my account. I need my email for the account noaboah16. Ive tried emailing and talking on favebook b...

  • Casual Listener
  • Hello i have been using spotify 2015 on one account. Ive saved over 1 thousand songs and mutiple playlists. I got a new phone and now i cant sign into my account. I need my email for the account noab...
  • Noaboah20
  • Casual Listener
  • 487 Views
  • 5 replies
  • 0 likes
  • Login
  • 487 Views
  • 5 replies
  • 0 likes

Plano familiar expulsa meus membros (help)

Ola, Bom Dia, Me chamo Luiz Daniel, e preciso muito de uma ajuda de vocês, estou tendo problema com minha conta plano familiar todo mês. Estão alegando todo final de mes quando a CONTA É PAGA, que não estão no mesmo endereço. E sim estão com o mesmo ...

  • Newbie
  • Ola, Bom Dia, Me chamo Luiz Daniel, e preciso muito de uma ajuda de vocês, estou tendo problema com minha conta plano familiar todo mês. Estão alegando todo final de mes quando a CONTA É PAGA, que nã...
  • Bittencourt
  • Spotify Star
  • 177 Views
  • 1 replies
  • 0 likes
  • Other
  • 177 Views
  • 1 replies
  • 0 likes

Can’t log in

Plan Premium Country Australia Device iPhone 7 Plus Operating System iOS 12 3.1 My Question or Issue I can’t log into my account. I’ve tried re-downloading the app and updating my phone but it’s still not working. I don’t remember the email I used to...

  • Casual Listener
  • Plan Premium Country Australia Device iPhone 7 Plus  Operating System iOS 12 3.1   My Question or Issue I can’t log into my account. I’ve tried re-downloading the app a...
  • Jollof
  • Composer
  • 315 Views
  • 3 replies
  • 0 likes
  • Login
  • 315 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify was set to offline mode and got logged out.

I set it to offline mode and got logged out somehow, so now when I try to log back in it says I need to take it off offline mode to log in but it wont let me.PlanPremiumCountryUSADeviceLG

  • Newbie
  • I set it to offline mode and got logged out somehow, so now when I try to log back in it says I need to take it off offline mode to log in but it wont let me. Plan Premium Country USA Device LG...
  • Peter
  • Spotify Legend
  • 265 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 265 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cant log in in my account and cant reset password

Since yesterday spotify threw me of my account and when i try to log in it says my password is incorrect(didnt change it or whatsoever).After that i tried to reset my password but no emails have been received and i dont know what to do.Any ideas?(obv...

  • Visitor
  • Since yesterday spotify threw me of my account and when i try to log in it says my password is incorrect(didnt change it or whatsoever).After that i tried to reset my password but no emails have been...
  • Peter
  • Spotify Legend
  • 343 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 343 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotfy acting weird, skipping songs and not listening

PlanPremiumCountryBelgium Operating SystemWindows 10 My Question or Issuerecently, my spotify has been acting really strange by itself. for example, it suddenly starts skipping songs constantly at a rapid speed, and when that happens, I often can't s...

  • Newbie
  •   Plan Premium Country Belgium   Operating System Windows 10   My Question or Issue recently, my spotify has been acting really strange by itself. for example, it suddenly st...
  • Katerina
  • Spotify Legend
  • 1376 Views
  • 4 replies
  • 0 likes
  • Other
    Premium
  • 1376 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Not updating the "weekly" playlist

PlanPremiumCountryGermanyDevicePixel 3 XL (App), PC (App, Chrome)Operating SystemAndroid Pie, Win10 Pro My Question or IssueSince today my "weekly" playlist doesn't get an update. The songs still remain the same as last week. I tried the posted solut...

  • Newbie
  • Plan Premium Country Germany Device Pixel 3 XL (App), PC (App, Chrome) Operating System Android Pie, Win10 Pro   My Question or Issue Since today my "weekly" playlist doesn't get an up...
  • Peter
  • Spotify Legend
  • 377 Views
  • 2 replies
  • 4 likes
  • Premium
  • 377 Views
  • 2 replies
  • 4 likes

Superuser Contribution Discover weekly didn't update

Today I opened my spotify and started discover weekly as always, but it didn't update this week. What can I do to update this playlist? thanks

  • Newbie
  • Today I opened my spotify and started discover weekly as always, but it didn't update this week. What can I do to update this playlist? thanks
  • Peter
  • Spotify Legend
  • 589 Views
  • 2 replies
  • 2 likes
  • Account
  • 589 Views
  • 2 replies
  • 2 likes

Superuser Contribution Account Info Changed

So today i was listening to spotify on my desktop when suddenly i was kicked out, i tried logging back in and it was not working so i decided to check on my mobile device and the same thing happened. I tried resetting the password and that was not wo...

  • Casual Listener
  • So today i was listening to spotify on my desktop when suddenly i was kicked out, i tried logging back in and it was not working so i decided to check on my mobile device and the same thing happened....
  • Jemi
  • Spotify Legend
  • 251 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 251 Views
  • 2 replies
  • 0 likes

Solved!! Random web player keeps playing songs even though I changed my password

I've been using the computer version of the spotify app and for the past week or two an unknown Web Player has been playing songs. Today (6/4/19) I changed my password to prevent this and logged out of my Web Player, yet this is still happening. Any ...

  • Newbie
  • I've been using the computer version of the spotify app and for the past week or two an unknown Web Player has been playing songs. Today (6/4/19) I changed my password to prevent this and logged out ...
  • Jollof
  • Composer
  • 1812 Views
  • 1 replies
  • 0 likes
  • Security
  • 1812 Views
  • 1 replies
  • 0 likes

Just lost an account after premium sub!

PlanPremiumCountryUsing it in UK, but the payment details in Norwegian Device(iPhone Operating System(iOS 12.3.1) My Question or IssueSpotify logged me out mid music and ask to login agian. I tried logging in but it said wrong username and password. ...

  • Newbie
  • Plan Premium Country Using it in UK, but the payment details in Norwegian   Device (iPhone 😎 Operating System (iOS 12.3.1)   My Question or Issue Spotify logged me out mid musi...
  • J-Bayudang
  • Composer
  • 277 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 277 Views
  • 1 replies
  • 0 likes

I have paid for Premium but i dont have it?

Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I paid for spotify but it's still under my other email for some reason. I had changed m...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue...
  • Jᴀᴄᴋ
  • Roadie
  • 156 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 156 Views
  • 1 replies
  • 0 likes

Solved!! i don't remeber the email

I have an account with username insner, but I can not find the associated email. How can I proceed to recover the account, which was also a premium? Thank youFrom Spain

  • Visitor
  • I have an account with username insner, but I can not find the associated email. How can I proceed to recover the account, which was also a premium? Thank you From Spain  
  • Jᴀᴄᴋ
  • Roadie
  • 517 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 517 Views
  • 1 replies
  • 0 likes

Spotify request I change password

I received an email from Spotify to reset my password. I ignored this as I thought it was spam. When I tried to log into my app on iPhone, it asked me to reset my password. I tried to do this but I ended up in a cycle of links been sent and emails. I...

  • Casual Listener
  •  I received an email from Spotify to reset my password. I ignored this as I thought it was spam. When I tried to log into my app on iPhone, it asked me to reset my password. I tried to do this b...
  • Jᴀᴄᴋ
  • Roadie
  • 454 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 454 Views
  • 1 replies
  • 0 likes

Env: prod