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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 359 Views
  • 0 replies
  • 6 likes
  • Security
  • 359 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 438918 Views
  • 970 replies
  • 108 likes
  • Account
  • 438918 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1194897 Views
  • 119 replies
  • 116 likes
  • Account
  • 1194897 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106710 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106710 Views
  • 70 replies
  • 11 likes

Account stealing

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei was logged out of my account and created a new one and I found my old account with new playlists...

  • Visitor
  • Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue i was logged...
  • Maxim
  • Spotify Star
  • 442 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 442 Views
  • 1 replies
  • 0 likes

Can I ask my sister to log into my account so I wont lose tracks I downloaded if it's beyond 30days

I'm on spotify family premium. I'll be in Antartica this month. My concern is since the downloaded songs are only available for 30days, can my sister log into my account just so my tracks won't get removed? We are not allowed to have internet connect...

  • Visitor
  • I'm on spotify family premium. I'll be in Antartica this month. My concern is since the downloaded songs are only available for 30days, can my sister log into my account just so my tracks won't get r...
  • Maxim
  • Spotify Star
  • 424 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 424 Views
  • 1 replies
  • 0 likes

Migrate my data to another email id

PlanPremiumCountryIndiaDevice Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI would like to switch my Spotify data from one email id to another. However I made an account with the other email id and never really used it....

  • Casual Listener
  • Plan Premium Country India Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I would like to switch my Spotify data from one email id t...
  • Billy-J
  • Spotify Star
  • 584 Views
  • 3 replies
  • 0 likes
  • Account
  • 584 Views
  • 3 replies
  • 0 likes

My playlists wont play full songs

PlanSubscriptionCountrySan DiegoDeviceSamsung Galaxy 10, iMac RetinaOperating SystemOreo, Catalina My Question or Issue Lately my playlists have been playing songs incomplete and jump to another song. I have not update or modify anything on my settin...

  • Visitor
  • Plan Subscription Country San Diego Device Samsung Galaxy 10, iMac Retina Operating System Oreo, Catalina   My Question or Issue   Lately my playlists have been playing songs in...
  • Billy-J
  • Spotify Star
  • 501 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 501 Views
  • 1 replies
  • 0 likes

merging facebook account with gmail

PlanPremiumCountryCanadaMy Question or IssueI have a premium account on my spotify connected via facebook and It has a yahoo mail ID. I want to merge it to my spotify account with gmail ID which is not a premium account. How can I merge both accounts...

  • Visitor
  •   Plan Premium Country Canada My Question or Issue I have a premium account on my spotify connected via facebook and It has a yahoo mail ID. I want to merge it to my spotify account with g...
  • Billy-J
  • Spotify Star
  • 1746 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1746 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changing my e-mail. "That email is already taken" error appears.

Hello fellow Spotify fans. I am having an issue with changing my Spotify e-mail address to my latest and most recent email so I can claim my Google Nest Mini. I had my main Spotify account (of which I pay for premium) set up with my old e-mail addres...

  • Casual Listener
  • Hello fellow Spotify fans.   I am having an issue with changing my Spotify e-mail address to my latest and most recent email so I can claim my Google Nest Mini.    I had my main Sp...
  • RichKid
  • Newbie
  • 1712 Views
  • 2 replies
  • 0 likes
  • 1712 Views
  • 2 replies
  • 0 likes

Solved!! Correct Password wont work on smartphone app, but on PC

PlanPremium StudentCountryGermanyDeviceOnePlus 5Operating SystemAndroid 10 My Question or IssueHi,my account data isnt accepted by the spotify application on my smartphone. the same user name and password works on the pc app though.I tried the e mail...

  • Casual Listener
  • Plan Premium Student Country Germany Device OnePlus 5 Operating System Android 10   My Question or Issue Hi, my account data isnt accepted by the spotify application on my smartphone....
  • HBG1
  • Casual Listener
  • 1214 Views
  • 2 replies
  • 0 likes
  • Premium
  • 1214 Views
  • 2 replies
  • 0 likes

I can't log in to my other account even with correct username and password.

I was playing a song on the web player when it randomly stopped and it reloaded the page and was taken to the log in page. I typed what was needed but it said username or password is incorrect. I thought it got deleted or something but when I checked...

  • Visitor
  •  I was playing a song on the web player when it randomly stopped and it reloaded the page and was taken to the log in page. I typed what was needed but it said username or password is incorrect....
  • OneByBoo
  • Roadie
  • 565 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 565 Views
  • 1 replies
  • 0 likes

Reporting Fake Account

Hello,Someone has opened fake account with my girlfriend’s photo and her name. Also, this account tries to disgrace us by opening playlists with the bad names. I don’t know who is it but that playlist issue is always happening every night. How can I ...

  • Newbie
  • Hello, Someone has opened fake account with my girlfriend’s photo and her name. Also, this account tries to disgrace us by opening playlists with the bad names. I don’t know who is it but that playl...
  • Billy-J
  • Spotify Star
  • 1388 Views
  • 1 replies
  • 1 likes
  • Account
    Other
    Security
  • 1388 Views
  • 1 replies
  • 1 likes

E' POSSIBILE IL RIMBORSO PER SPOTIFY PREMIUM

Buonasera, Oggi si è addebitato sul mio account tramite metodo PayPal il piano Spotify premium - ma poiché, ho avuto modo di testarlo per ben 3 mesi - non sono interessata ad rinnovare l'abbonamento.E' possibile attivare un rimborso di tale importo s...

  • Newbie
  • Buonasera, Oggi si è addebitato sul mio account tramite metodo PayPal il piano Spotify premium - ma poiché, ho avuto modo di testarlo per ben 3 mesi - non sono interessata ad rinnovare l'abbonamento....
  • Joel-M
  • Composer
  • 1048 Views
  • 2 replies
  • 0 likes
  • 1048 Views
  • 2 replies
  • 0 likes

Superuser Contribution Facebook Profile wont link with SPOTIFY

Hi, I have been a member with SPOTIFY for a number of years now and my original account was created using FACEBOOK, after a while i ended up buying the spotify premium which for whatever reason has changed my account from being linked with facebook t...

  • Visitor
  • Hi,   I have been a member with SPOTIFY for a number of years now and my original account was created using FACEBOOK, after a while i ended up buying the spotify premium which for whatever rea...
  • Elena
  • Moderator
  • 356 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 356 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't Login(you are offline),saw all similar post,but useless

I can't log in to my Spotify app. The prompt message always says "You are currently set to offline", but I'm connected to the internet. After a while it just asks if I "need help logging in?" but it refers me to change my password. I've changed my pa...

  • Visitor
  • I can't log in to my Spotify app. The prompt message always says "You are currently set to offline", but I'm connected to the internet.   After a while it just asks if I "need help logging in?...
  • Elena
  • Moderator
  • 379 Views
  • 1 replies
  • 1 likes
  • Account
    Free
    Login
  • 379 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can not load podcasts page

Podcasts page won't load at all. Tried clean reinstall (removed caches, data, uninstalled, didn't find com.spotify.music in Storage/Android/Data, turned off for a while and turned on, installed)- didn't help. Using Redmi Note 8 Pro (MIUI Global 12.01...

  • Newbie
  • Podcasts page won't load at all. Tried clean reinstall (removed caches, data, uninstalled, didn't find com.spotify.music in Storage/Android/Data, turned off for a while and turned on, installed)- did...
  • Xenia
  • Moderator
  • 493 Views
  • 1 replies
  • 0 likes
  • 493 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't make an account

PlanFreeCountryUSA Operating System(Android, Windows 10) My Question or IssueHello I wanna make a new spotify account for my sister but every time I enter the email a loading circle keeps loading for hours (Moblie) and when I tried on PC a message sa...

  • Newbie
  • Plan Free Country USA   Operating System (Android, Windows 10)   My Question or Issue Hello I wanna make a new spotify account for my sister but every time I enter the email a load...
  • Elena
  • Moderator
  • 306 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 306 Views
  • 1 replies
  • 0 likes

Superuser Contribution My username changed into some letters and digits and I can't edit my profile data

PlanPremiumCountryGermanyDevicePCOperating SystemWin 10 My Question or IssueHello there. So I recently noticed that in the desktop app my username changed from KevTV into some random combination of letters and digits. So I tried to edit this in my pr...

  • Casual Listener
  • Plan Premium Country Germany Device PC Operating System Win 10   My Question or Issue Hello there. So I recently noticed that in the desktop app my username changed from KevTV into som...
  • Ivan
  • Spotify Legend
  • 4269 Views
  • 3 replies
  • 0 likes
  • 4269 Views
  • 3 replies
  • 0 likes

Account will not let me change my email address!

I am trying to change my email address on my account, from ma**@gmailcom to t***@liberty.edu, but it says that the email I am trying to change it to is in current use. I then try to login with the email t***@liberty.edu (the one that I am trying to c...

  • Visitor
  • I am trying to change my email address on my account, from ma**@gmailcom to t***@liberty.edu, but it says that the email I am trying to change it to is in current use.   I then try to login wi...
  • Billy-J
  • Spotify Star
  • 282 Views
  • 1 replies
  • 0 likes
  • Account
  • 282 Views
  • 1 replies
  • 0 likes

Really Big Problem

I have been using Spotify for quite a long time. For the last three or so years I have been subscribed to Spotify premium. Today I booted up my computer and the desktop app poped up and wanted me to log in. I did and found that my password did not wo...

  • Visitor
  • I have been using Spotify for quite a long time. For the last three or so years I have been subscribed to Spotify premium. Today I booted up my computer and the desktop app poped up and wanted me to ...
  • Billy-J
  • Spotify Star
  • 357 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 357 Views
  • 1 replies
  • 0 likes

Cannot create an account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello,I want to create an account for my wife and instead of creating it spotify says Oops. I...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello,I...
  • OneByBoo
  • Roadie
  • 331 Views
  • 1 replies
  • 0 likes
  • Account
  • 331 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changing Display Name

PlanPremiumCountryNetherlands DeviceHP z440Operating SystemWindows 10 Pro My Question or IssueI know you cant change your Spotify username but theres a help page that states "You can create a custom display name that replaces the username where it sh...

  • Casual Listener
  • Plan Premium Country Netherlands   Device HP z440 Operating System Windows 10 Pro   My Question or Issue I know you cant change your Spotify username but theres a help page tha...
  • Ver
  • Spotify Legend
  • 1389 Views
  • 5 replies
  • 0 likes
  • Account
  • 1389 Views
  • 5 replies
  • 0 likes

Superuser Contribution Some followers not appearing

PlanPremiumCountryUnited KingdomDeviceiPhone 8/PCOperating SystemiOS 14 Beta/Windows 10 My Question or IssueHello,Not really a big issue but it’s been bugging me. On both the mobile app and the desktop app, it says I have 16 followers- this was at 14...

  • Casual Listener
  • Plan Premium Country United Kingdom Device iPhone 8/PC Operating System iOS 14 Beta/Windows 10   My Question or Issue Hello, Not really a big issue but it’s been bugging me. On both t...
  • Elena
  • Moderator
  • 1108 Views
  • 3 replies
  • 0 likes
  • 1108 Views
  • 3 replies
  • 0 likes