Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hello, I signed up for Spotify premium and it charged me 3 times for one month! Please remove those extra charges!!
My Card is USA card. Its from US Bank in fact and their branch is only in the USA. Why am I getting the error message sayings its from the wrong country?
I'm trying to buy my little sister a subscription to Spotify but I don't actually want it myself. I'm in the US and no one seems to sell giftcards locally, is there another way?
Okay so. I started off using spotify premium with a student discount, being charged 4.99 a month. When I recently checked my account, it was charging me the normal 9.99. So I contacted their "help" e-mail, only to recieve automoated messages that wer...
My account has been hacked. They changed the email address and disconnected my Facebook login. They're using my premium status for free. I've contacted support 3 times and I haven't recieved any replies. I've even responded back to the no-reply email...
Hi, My account was set to be charged november 5 for another month of spotify premium however I canceled my subscription 2 days before but I was still charged and I still have premium. Is there anyway to get refunded and my account canceled? I do not ...
Hi, I just change my plan with Rogers and now I'm having Spotify premium. How can I cancel the payments of Spotify on my credit card and still keep my music?
Hi I want to cancel my spotify premium but as my spotify is linked to my Facebook I'm having problems. On my app it's my Facebook account but when I go onto the spotify website and log in with Facebook it logs in with my partners favebook which I hav...
I'm looking to upgrade to premium for my account, my 2 daughters and my husband. Spotify has this "50% off premium for your family" which it's GREAT! but I want to pay it for 12 months. How can I pay for 12 months for me and 3 family members in one s...
Hello, Since a couple of years now, I had a Spotify prenium account (my last payment is the 14th of October). But since one week, I realized that my account has been deleted without my permission. I didn't received any email or anything that could le...
First, I would like to speak with a live person about this issue. I paid for the premium Spotify and it stated I needed check with Sprint has it added. Unhappy!
I have three Spotify accounts. I'm keeping this one. The first is set up for autopay from my bank account. I've been locked out of that account for three months now. The second account I've been locked out of also. This will not happen with this acco...
Can't access spotify because country does not match? I have been using this app for a while now and just today it's not letting me access it because the country does not macth my IP address? Then I go to settings to try to change the country but it w...
.....my old FB account . OR How can I transfer my Premium Spotify subscription with all belonging llists, to my new personal FB?even if I can not get into that jammed old FB.Drives me nuts. Please help. Why?I can not get into Premium with the old FB,...
Hola.En ciertas canciones que tengo guardadas en listas offline cada 6 segundos se me paisa la canción. Debo retrocederla y ahí funciona.Es solo con ciertas canciones. No todas. Ya he intentado borrando la canción y volverla a agregar. Desinstalándol...
I was subscribed to Premium but changed to Rogers Wireless which included a 24mo subscription. I cancelled my premium so that I could use the 24mo subscription from Rogers but now I am on free with no way to get the Rogers sub working. How do I resol...
Hi, I just realized that my starred playlist is incomplete. For some reason it saved songs that I added from 12 days ago but all the ones that I've been staring since I got Spotify are gone. I think they're about 70 songs or so. Is there anything tha...
So, my account has recently been hacked, this is primarily because the Spotify login process allows infinite rety attempts with no rate limiting or lockouts. Spotify also allows email changes without any verification from the existing account. It jus...
I tried to upgrade to premium from my iPhone, i write my adress, my card number, but in the last step, spotify refused my informations and i don't upgraded, but i was charged. what can i do??
I need to deactivate my Spotify premium account it was supposed to be linked to my Vodafone pay monthly but they managed to somehow mess it up so I need to have this account removed so I can setup a new one in December. Is this possible? Thanks in ad...