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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Maryisonfire12
  • Newbie
  • 394541 Views
  • 941 replies
  • 107 likes
  • Account
  • 394541 Views
  • 941 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170049 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170049 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98655 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98655 Views
  • 68 replies
  • 10 likes

Unlink my account to facebook

I would like my account to be unliked to facebook. I dont know how to do it. Procedures described on help articles are not valid anymore because spotify web and preferences has a different interface and contents.Please advice.

  • Newbie
  • I would like my account to be unliked to facebook. I dont know how to do it. Procedures described on help articles are not valid anymore because spotify web and preferences has a different interface ...
  • Emma97_13
  • Newbie
  • 195 Views
  • 3 replies
  • 0 likes
  • Account
  • 195 Views
  • 3 replies
  • 0 likes

starred songs gone [wp7]

Many have posted re starred songs disappearing but I can't find an answer?

  • Newbie
  • Many have posted re starred songs disappearing but I can't find an answer?
  • 75 Views
  • 0 replies
  • 0 likes
  • 75 Views
  • 0 replies
  • 0 likes

facebook

the first time I used spotify I signed up with my FB acoount. Now I have a new Spoti account (premoium) and I would like to connect it with Fb but i can't because the sistem tells me that there is already a Spoti account (the old one) connected with ...

  • Newbie
  • the first time I used spotify I signed up with my FB acoount. Now I have a new Spoti account (premoium) and I would like to connect it with Fb but i can't because the sistem tells me that there is al...
  • 91 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 91 Views
  • 0 replies
  • 0 likes

$0.99 for 3 months

I want this offer but I want to pay for it using my using iTunes money but I'm not sure how WITHOUT using a credit or gift card.

  • Newbie
  • I want this offer but I want to pay for it using my using iTunes money but I'm not sure how WITHOUT using a credit or gift card.
  • 80 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 80 Views
  • 0 replies
  • 0 likes

Solved!! No Password Recovery Email (including spam folder)

Hello Guys Unfortunately I lost my account password and was trying to recover it by email. I have full access to the email account registered in my account settings. Unfortunately, I don't receive the recovery email. I already checked my spam folder....

  • Casual Listener
  • Hello Guys   Unfortunately I lost my account password and was trying to recover it by email. I have full access to the email account registered in my account settings. Unfortunately, I don't r...
  • KatesHere
  • Community Legend
  • 503 Views
  • 5 replies
  • 0 likes
  • Account
  • 503 Views
  • 5 replies
  • 0 likes

Inscription verifcation

I have just upgraded to premium. However, I am here also to have signed up for a trial. How can I verify I only have one charge.

  • Newbie
  • I have just upgraded to premium. However, I am here also to have signed up for a trial. How can I verify I only have one charge.
  • KatesHere
  • Community Legend
  • 145 Views
  • 1 replies
  • 0 likes
  • Premium
  • 145 Views
  • 1 replies
  • 0 likes

3 months premium

So I saw an ad when I was trying to download Spotify on my new laptop and I saw the 0.99 for 3 months premium offer. I clicked on the link and it brought me a spotify page that showed me the offer as well as informing me that after the 3 months it wi...

  • Casual Listener
  • So I saw an ad when I was trying to download Spotify on my new laptop and I saw the 0.99 for 3 months premium offer. I clicked on the link and it brought me a spotify page that showed me the offer as...
  • 1274118499
  • Casual Listener
  • 1082 Views
  • 5 replies
  • 0 likes
  • Premium
    Subscription
  • 1082 Views
  • 5 replies
  • 0 likes

Subscription

I've cancelled my subscription, will I still get charged as its saying payment failed, we will try again to take payment. So do I need to set it up again even though I've cancelled it on my account

  • Newbie
  • I've cancelled my subscription, will I still get charged as its saying payment failed, we will try again to take payment. So do I need to set it up again even though I've cancelled it on my account
  • 68 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 68 Views
  • 0 replies
  • 0 likes

Refund

Due to my busy schedule I now rarely use Spotify (about once a week). I forgot to cancel my subscription this month and was charged today(14dec2015) . I would like to terminate immediately. May I seek my full refund?

  • Newbie
  • Due to my busy schedule I now rarely use Spotify (about once a week). I forgot to cancel my subscription this month and was charged today(14dec2015) . I would like to terminate immediately. May I see...
  • KatesHere
  • Community Legend
  • 95 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 95 Views
  • 1 replies
  • 0 likes

/

I Canceled my account 2 Times, It says Succesfull. and now i get the -€9,99 I want my money back! I dont use it Spotify doesn't Work btw. i reinstalled 2 times but i get the code 18. Give me my money back. This is stealing!

  • Visitor
  • I Canceled my account 2 Times, It says    Succesfull.   and now i get the  -€9,99   I want my money back! I dont use it Spotify doesn't Work btw. i reinstalled 2 times ...
  • KatesHere
  • Community Legend
  • 77 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 77 Views
  • 1 replies
  • 0 likes

help me

Need h elp to get my music on prenum

  • Casual Listener
  • Need h elp to get my music on prenum
  • user-removed
  • Not applicable
  • 90 Views
  • 1 replies
  • 0 likes
  • Free
    Unlimited
  • 90 Views
  • 1 replies
  • 0 likes

paid for 0.99£ for 3 months but charged for 9.99£

I've subscribed for 0.99£ for 3 months but on the receipt I have received by email it says 9.99£.You think it was a mistake or it only subscribed for 1 month at 9.99£ or 3 months at 9.99? Thanks

  • Casual Listener
  • I've subscribed for 0.99£ for 3 months but on the receipt I have received by email it says 9.99£. You think it was a mistake or it only subscribed for 1 month at 9.99£ or 3 months at 9.99?  ...
  • OviiiOne
  • Community Legend
  • 238 Views
  • 5 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 238 Views
  • 5 replies
  • 0 likes

Expand!

Please expand Spotify supporting countries and add Albania!

  • Casual Listener
  • Please expand Spotify supporting countries and add Albania! 😊
  • 84 Views
  • 0 replies
  • 0 likes
  • Account
    Free
  • 84 Views
  • 0 replies
  • 0 likes

Can I cancel Premium and get a refund for the current period?

Hello, I guess a few months back I took a free trial for spotify primium and completely forgot about it. Today I got a notification on my phone notifiying me that I was charged $10. I don't use this service at all and I wish to get a full refund. I'v...

  • Newbie
  • Hello,   I guess a few months back I took a free trial for spotify primium and completely forgot about it. Today I got a notification on my phone notifiying me that I was charged $10. I don't ...
  • 146 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 146 Views
  • 0 replies
  • 0 likes

Available offline

I've had spotify for awhile but I just changed my password and somehow I can't save music offline. I tap available offline and it goes green then immediately grey it won't stay green. In account overview it says now offline deviceso but I knew for a ...

  • Casual Listener
  • I've had spotify for awhile but I just changed my password and somehow I can't save music offline. I tap available offline and it goes green then immediately grey it won't stay green. In account over...
  • Caddellhonda
  • Casual Listener
  • 134 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 134 Views
  • 1 replies
  • 0 likes

Can not buy the Subscription

Hey!So me and my sister saw that new deal where you pay 0.99€ for a 3-month-subscription. Yesterday we decided to buy it for both her and my account. Her subscription was verified without any problems and she was able to use it right away, mine howev...

  • Casual Listener
  • Hey! So me and my sister saw that new deal where you pay 0.99€ for a 3-month-subscription. Yesterday we decided to buy it for both her and my account. Her subscription was verified without any probl...
  • 115 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 115 Views
  • 0 replies
  • 0 likes

Subscription 3 months offer

Got an advertisement, 3 months for €9,99. Sounded great, clicked on it (I meet the named requirements) and I was able to pay using a giftcard. I also did a €0,01 transfer using Ideal to confirm my bank details. Afterwards I cashed another giftcard.So...

  • Newbie
  • Got an advertisement, 3 months for  €9,99. Sounded great, clicked on it (I meet the named requirements) and I was able to pay using a giftcard. I also did a €0,01 transfer using Ideal to co...
  • 110 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 110 Views
  • 0 replies
  • 0 likes

Premium on iPad app but Spotify free on web login ?

Hi. My account on my iPad app shows premium but the web based one shows Spotify free I want to down grade back to free on my iPad app , but I can't see how to do that regaffs dave

  • Newbie
  • Hi. My account on my iPad app shows premium but the web based one shows Spotify free    I want  to down grade back to free on my iPad app , but I can't see how to do that  &nbs...
  • 108 Views
  • 0 replies
  • 0 likes
  • Account
  • 108 Views
  • 0 replies
  • 0 likes

Solved!! cant create a device password

i can´t create a device number and password. i can´t send an email from https://www.spotify.com/de/account/set-device-pass​word/ to set a password. what´s wrong with me? thanks

  • Casual Listener
  • i can´t create a device number and password. i can´t send an email from  https://www.spotify.com/de/account/set-device-pass​word/  to set a password.   what´s wrong with me? &n...
  • 1142841717
  • Casual Listener
  • 1542 Views
  • 3 replies
  • 0 likes
  • 1542 Views
  • 3 replies
  • 0 likes

Payment Help

I saw that my payment was due 12/13/15 but on 12/12/15 I paid for the $0.99 Three month plan. But yeaterday I was playing music as a premium member. Now today 12/14/15 I can't buy the Three month plan nor listen to music as a premium member. Help and...

  • Newbie
  • I saw that my payment was due 12/13/15 but on 12/12/15 I paid for the $0.99 Three month plan. But yeaterday I was playing music as a premium member. Now today 12/14/15 I can't buy the Three month pla...
  • 96 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 96 Views
  • 0 replies
  • 0 likes