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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 412998 Views
  • 965 replies
  • 108 likes
  • Account
  • 412998 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1180178 Views
  • 119 replies
  • 115 likes
  • Account
  • 1180178 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101147 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101147 Views
  • 68 replies
  • 10 likes

Cannot apply for 3for1 premium offer

Hi, i'm using a free account. While listening to spotify i had one of your commercials talking about the "3 months at 9€" promition, so i clicked it and got here: https://www.spotify.com/it/3for1/ But... when i try to purchase i get this error:"Purtr...

  • Regular
  • Hi, i'm using a free account.   While listening to spotify i had one of your commercials talking about the "3 months at 9€" promition, so i clicked it and got here:   https://www.spotif...
  • KatesHere
  • Community Legend
  • 299 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 299 Views
  • 3 replies
  • 0 likes

want to change my facebook account into a normal account

Spotify is hard to reach!! i just want to shut my account down and make a normal one with my emailadress. But they always whine that its already being used since i loged on with facebook. DUMB DUMB SPOTIFY.......................... Make this more sim...

  • Newbie
  • Spotify is hard to reach!! i just want to shut my account down and make a normal one with my emailadress. But they always whine that its already being used since i loged on with facebook. DUMB DUMB S...
  • PixelPacker
  • Gig Goer
  • 126 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 126 Views
  • 1 replies
  • 0 likes

Not sure which account has premium

Hi there, My family and I use spotify frequently and we all have spotify subscriptions. For safety purposes, I'd like to know which charge is linked to which account, but we cannot figure it out for the life of us because of the way it shows up in my...

  • Newbie
  • Hi there,   My family and I use spotify frequently and we all have spotify subscriptions. For safety purposes, I'd like to know which charge is linked to which account, but we cannot figure it...
  • PixelPacker
  • Gig Goer
  • 140 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 140 Views
  • 1 replies
  • 0 likes

gift card

Hello, today i got two gift cards today, but when i write the codes in it comes up that the code isent valid, any suggestions of what i could do?

  • Newbie
  • Hello, today i got two gift cards today, but when i write the codes in it comes up that the code isent valid, any suggestions of what i could do?
  • PixelPacker
  • Gig Goer
  • 104 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 104 Views
  • 1 replies
  • 0 likes

Cannot pay with Paypal

Everytime i try to pay with paypal for Premium its always send me back to the mainmenu and i dont know why??

  • Newbie
  • Everytime i try to pay with paypal for Premium its always send me back to the mainmenu and i dont know why??
  • PixelPacker
  • Gig Goer
  • 165 Views
  • 1 replies
  • 0 likes
  • Premium
  • 165 Views
  • 1 replies
  • 0 likes

How delete my account ?

Hi everybody, I search a method for delete my account.I try with the email but I haven't an answer from Spotify ... Someone know ? PS : Sorry for my bad english, I'm french

  • Visitor
  • Hi everybody,  I search a method for delete my account. I try with the email but I haven't an answer from Spotify ...   Someone know ?   PS : Sorry for my bad english, I'm french
  • KatesHere
  • Community Legend
  • 601 Views
  • 10 replies
  • 0 likes
  • Account
  • 601 Views
  • 10 replies
  • 0 likes

Billed twice since 2013!

Why is Spotify charging me twice?!!! I have now seen that you have been charging me twice since 16th december 2013! What is this? Can you please repay me?

  • Casual Listener
  • Why is Spotify charging me twice?!!! I have now seen that you have been charging me twice since 16th december 2013! What is this? Can you please repay me?
  • user-removed
  • Not applicable
  • 149 Views
  • 4 replies
  • 0 likes
  • Premium
  • 149 Views
  • 4 replies
  • 0 likes

Change mode of payment for bank transfer

Lately, whenever efetuei payment of Spotify for my card, however, I had a problem and I can not go without listening to music. So I wanted to change the card payment mode for billet,thank you

  • Newbie
  • Lately, whenever efetuei payment of Spotify for my card, however, I had a problem and I can not go without listening to music. So I wanted to change the card payment mode for billet, thank you
  • user-removed
  • Not applicable
  • 270 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 270 Views
  • 1 replies
  • 0 likes

3 months for $.99??????

I clicked on the ad that said to subscribe for 3 months for .99 cents. But when it was all done, i was charged $13.90! Am i able to get a refund, or can they charge me what they said they would. Please help.

  • Newbie
  • I clicked on the ad that said to subscribe for 3 months for .99 cents. But when it was all done, i was charged $13.90! Am i able to get a refund, or can they charge me what they said they would. Plea...
  • Spotifyuser24
  • Casual Listener
  • 113 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 113 Views
  • 1 replies
  • 0 likes

Cant pay for premium with MasterCard

Trying to pay with Mastercard but getting: Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method.The same was week and 2 weeks ago. Pls give me more details so I...

  • Casual Listener
  • Trying to pay with Mastercard but getting:   Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method. ...
  • armedjack
  • Casual Listener
  • 156 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 156 Views
  • 1 replies
  • 0 likes

Still Can't Use Family Plan???

I signed my husband and me up for the family plan for $15/month and we still can't seem to listen to music on different devices at the same time. How do I fix this???

  • Casual Listener
  • I signed my husband and me up for the family plan for $15/month and we still can't seem to listen to music on different devices at the same time. How do I fix this???
  • jonasherdegen
  • Community Legend
  • 261 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 261 Views
  • 7 replies
  • 0 likes

Someone hacked into my account!

Hello!On the way home from work yesterday, I noticed that another playlist showed up out of nowhere and now I can't listen to my music at all. Everytime I try, this guy's music shows up. I can login- which I do through Facebook- but that's it. I cann...

  • Casual Listener
  • Hello! On the way home from work yesterday, I noticed that another playlist showed up out of nowhere and now I can't listen to my music at all. Everytime I try, this guy's music shows up. I can lo...
  • user-removed
  • Not applicable
  • 410 Views
  • 6 replies
  • 0 likes
  • Account
    Login
    Premium
  • 410 Views
  • 6 replies
  • 0 likes

0.99 for 3 months not working

Hello, when I'm on spotify's homepage it says that I can get 3 months of premium for 0.99€. But when I click it and goes to the credit card information page to complete the purchase, its says 6.99 EUR per month. Cancel online anytime you want.

  • Newbie
  • Hello, when I'm on spotify's homepage it says that I can get 3 months of premium for 0.99€. But when I click it and goes to the credit card information page to complete the purchase, its says 6....
  • cha94
  • Newbie
  • 1087 Views
  • 7 replies
  • 3 likes
  • 1087 Views
  • 7 replies
  • 3 likes

Brazillian third-parties service called "spotcards". My fear about chargeback

Hello, first of all sorry about my english, I'm brazillian. I bought three months premium subscription by a Third-partie website called "sportcards". I used this Site because is the only one that allowed pay for Spotify Premium without a credit-card....

  • Casual Listener
  • Hello, first of all sorry about my english, I'm brazillian.   I bought three months premium subscription by a Third-partie website called "sportcards". I used this Site because is the only o...
  • Pricilla
  • Spotify
  • 1609 Views
  • 13 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 1609 Views
  • 13 replies
  • 0 likes

Solved!! Messed up by having 2 accounts, one with Facebook premium

I created a Spotify account by using Facebook login, and subsequently upgraded to Premium. I'd like to share Spotify with my wife but obviously don't want her to log in using my Facebook account. I thought I'd figured out how to generate a non-Facebo...

  • Casual Listener
  • I created a Spotify account by using Facebook login, and subsequently upgraded to Premium.   I'd like to share Spotify with my wife but obviously don't want her to log in using my Facebook acc...
  • user-removed
  • Not applicable
  • 334 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
  • 334 Views
  • 3 replies
  • 0 likes

Solved!! Deceased user

My mother in law has passed away on November 13. She had a Spotify account which we would like to close as next of kin but we do not have all account information. Can you please support in closing her account (and stop payments)? I have submitted a c...

  • Casual Listener
  • My mother in law has passed away on November 13. She had a Spotify account which we would like to close as next of kin but we do not have all account information. Can you please support in closing he...
  • MattSuda
  • Spotify Star
  • 696 Views
  • 3 replies
  • 0 likes
  • Account
  • 696 Views
  • 3 replies
  • 0 likes

My spotify account was disabled

I don't understand why they disabled it, the only thing I did was cancelling my premium trial and ask for a chargeback, i can't keep using my spotify account as a free user??? like i had all my playlist there, what happens now? I want my account enab...

  • Newbie
  • I don't understand why they disabled it, the only thing I did was cancelling my premium trial and ask for a chargeback, i can't keep using my spotify account as a free user??? like i had al...
  • user-removed
  • Not applicable
  • 1213 Views
  • 2 replies
  • 1 likes
  • 1213 Views
  • 2 replies
  • 1 likes

Worldwide Student Discount

How do I purchase premium through my itunes money, and not my credit card?

  • Newbie
  • How do I purchase premium through my itunes money, and not my credit card?
  • 90 Views
  • 0 replies
  • 0 likes
  • Premium
  • 90 Views
  • 0 replies
  • 0 likes

Solved!! premium account disappeared

Hi Spotify,Yesterday my premium account disappeared out of the blue and i cannot login because it says that neither my username nor my email exists in your database. I was using Spotify yesterday, then there were no problems. There were no problems w...

  • Newbie
  • Hi Spotify, Yesterday my premium account disappeared out of the blue and i cannot login because it says that neither my username nor my email exists in your database. I was using Spotify yesterday, ...
  • MattSuda
  • Spotify Star
  • 251 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 251 Views
  • 1 replies
  • 0 likes

Unlink my account with PlayStation Network

Hello, excuse my english, i'm french. Today, I want to unlink my account Spotify my playstation account ! Thank you

  • Newbie
  • Hello, excuse my english, i'm french.   Today, I want to unlink my account Spotify my playstation account !   Thank you
  • MattSuda
  • Spotify Star
  • 138 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 138 Views
  • 1 replies
  • 0 likes