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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
84796 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
661828 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
743874 Views
18 replies
29 likes
Hi, I have a premium account (and have done for a while) I have a new mobile (iphone 6s) and i installed spotify from the app store. I log in, using my spotify username (not facebook/email etc) and login just fine. The issue is that the account shows...
Hi, I have a premium account (and have done for a while) I have a new mobile (iphone 6s) and i installed spotify from the app store. I log in, using my spotify username (...
255 Views
0 replies
0 likes
Just signed up for a spotify family account. Tried to add a family member and it says the code can't be redeemed because the country is incorrect. Both accounts are set to Australia. How to rectify this? Here is the error message "We couldn't add you...
Just signed up for a spotify family account. Tried to add a family member and it says the code can't be redeemed because the country is incorrect. Both accounts are set to Australia. How to rectify t...
241 Views
0 replies
0 likes
I have my son and my daugther in a family plan, but now my daugther has been kicked out from facebook. She was login in on Spotify with her facebook account. How can she access her Spotify account now?Thank you
I have my son and my daugther in a family plan, but now my daugther has been kicked out from facebook. She was login in on Spotify with her facebook account. How can she access her Spotify account no...
156 Views
0 replies
0 likes
I want to deactivate my facebook and still keep my spotify. i looked around online and it looks like the only way to do that is to make a new account and contact Spotify to ask them to transfer from one account to the other. I can't find any email or...
I want to deactivate my facebook and still keep my spotify. i looked around online and it looks like the only way to do that is to make a new account and contact Spotify to ask them to transfer from ...
Not applicable
257 Views
1 replies
0 likes
my husband set up an spotify familie plan, but my account was created in mexico, and know I can´t upgrade my account and also I do not know how to change the country of my account to use the family plan
my husband set up an spotify familie plan, but my account was created in mexico, and know I can´t upgrade my account and also I do not know how to change the country of my account to use the family p...
174 Views
0 replies
0 likes
Hi I just uploaded to Premium with a family package. An email with a code was sent to my wife so she could also be uploaded to Premium. The thing is that I get this annoying message that we are not in the same country, but we are!Besides we could ver...
Hi I just uploaded to Premium with a family package. An email with a code was sent to my wife so she could also be uploaded to Premium. The thing is that I get this annoying message that we are not i...
559 Views
0 replies
0 likes
I have a spotify account and i usually log in with my facebook. But when using someone else's iPad, I first have to log them out on facebook, then log in myself and after that I can log in on spotify to get in my account. There must be an easier way....
I have a spotify account and i usually log in with my facebook. But when using someone else's iPad, I first have to log them out on facebook, then log in myself and after that I can log in on spotify...
155 Views
0 replies
0 likes
I moved to Indonesia from Spain, when I try to change my country the selection box only shows Spain.
I moved to Indonesia from Spain, when I try to change my country the selection box only shows Spain.
211 Views
0 replies
0 likes
So I have my 3 accounts used up. On my phone. iPod. And tablet. But it's also on my old phone that i recently broke. The screens black so I can't log out or delete the app. Is there any way I can delete the account off my broken phone? Or am I out of...
So I have my 3 accounts used up. On my phone. iPod. And tablet. But it's also on my old phone that i recently broke. The screens black so I can't log out or delete the app. Is there any way I can del...
Community Legend
2005 Views
1 replies
0 likes
I have been trying to change my Credit card details dor weeks And it directs me to a page that says try again later. Is there a way to fix this? Thank you!
I have been trying to change my Credit card details dor weeks And it directs me to a page that says try again later. Is there a way to fix this? Thank you!
Music Fan
229 Views
1 replies
0 likes
Hace tiempo compre la promoción de 3 meses por 9 pesos, yo lo iba a cancelar la próxima semana porque mi periodo acabaría el día 02/12/2015 y resulta que un poco menos de un mes antes ya me quieren cobrar el servicio de el próximo mes, cuando mi peri...
Hace tiempo compre la promoción de 3 meses por 9 pesos, yo lo iba a cancelar la próxima semana porque mi periodo acabaría el día 02/12/2015 y resulta que un poco menos de un mes antes ya me quieren c...
323 Views
0 replies
1 likes
So, I paid $9.99 for Premium and then checked my transaction history and saw that I was charged $4.99 in a matter of hours. Does anyone know why?
So, I paid $9.99 for Premium and then checked my transaction history and saw that I was charged $4.99 in a matter of hours. Does anyone know why?
Roadie
166 Views
1 replies
0 likes
I have had spotify for a few months and forgot to use the student discount. how do i do that??
I have had spotify for a few months and forgot to use the student discount. how do i do that??
Community Legend
244 Views
1 replies
0 likes
I tried to get Spotify Student but when the verification that I'm a student didn't go as planned I was still charged the $4.99. Is there somewhere I can re-apply for the discount or something? I don't have access to premium but still charged as if I ...
I tried to get Spotify Student but when the verification that I'm a student didn't go as planned I was still charged the $4.99. Is there somewhere I can re-apply for the discount or something? I don'...
Community Legend
434 Views
5 replies
0 likes
Hey, suporte em PT-BR? Eu fiz a assinatura do plano premium pra minha conta individual, e só depois apareceu a opção de incluir mais uma pessoa da família por um preço menor. Agora que paguei o individual, qual o processo para aproveitar esse descont...
Hey, suporte em PT-BR? Eu fiz a assinatura do plano premium pra minha conta individual, e só depois apareceu a opção de incluir mais uma pessoa da família por um preço menor. Agora que ...
Spotify Star
251035 Views
37 replies
10 likes
This is really ridiculous and unorganized, you need a new way of communicating because I've been waiting for three days for a freaking reply. I keep emailing saying my card was charged and i had already cancelled my subscription and nothing happens. ...
This is really ridiculous and unorganized, you need a new way of communicating because I've been waiting for three days for a freaking reply. I keep emailing saying my card was charged and i had alre...
Spotify Star
365 Views
4 replies
0 likes
I have changed my password and clicked "Sign Out Everywhere." I am still getting this notification every 10 minutes. Are there other factors that may cause this notificaiotn to popup? Do some clients not abide by the Force Logout feature? Thanks,J
I have changed my password and clicked "Sign Out Everywhere." I am still getting this notification every 10 minutes. Are there other factors that may cause this notificaiotn to popup? Do some cl...
Not applicable
306 Views
3 replies
0 likes
I want to renew my subscription and use a different paypal account. It says that I need to change my country to spain (which is what i want) and they give me a option but nothing happens.. Could somebody please help me?
I want to renew my subscription and use a different paypal account. It says that I need to change my country to spain (which is what i want) and they give me a option but nothing happens.....
175 Views
0 replies
0 likes
I have seen on my account that there have been 8 payments to Spotify in 4 months, 4 via PayPal and 4 from my account.i would like a refund of £39.95 to my account
I have seen on my account that there have been 8 payments to Spotify in 4 months, 4 via PayPal and 4 from my account. i would like a refund of £39.95 to my account
Community Legend
303 Views
1 replies
0 likes
I forgot my password & it won't let me change it without knowing what the old one is. If I knew that, I wouldn't have to change it. Doesn't make sense. Why can't I have a link to just change it. All my music is on here.
I forgot my password & it won't let me change it without knowing what the old one is. If I knew that, I wouldn't have to change it. Doesn't make sense. Why can't I have a link to just change it. ...
Roadie
307 Views
3 replies
0 likes
