Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I have an old account I hoped to reopen again. The old account was connected to Facebook and I wanted to get rid of that. Here is what I tried: Searched to find a receipt to disconnect from Facebook. Found a receipt that involved changing the Device ...
help! I have my spotify premium on my iphone. When i try to login with the same email on my computer, it says I'm using the free version. Can you please tell me what my problem is?
I purchased a Spotify premium plan as a gift & the recipient never received the email. Can I resend the email?I know that the email was correct, but the recipient can't find it in her inbox or spam box.
I love using Spotify and recently got my gf into it and she loves it too. But we don't live together and I know you can only have one account on at a time, so when I'm relaxing at home and she puts it on it cuts mine off. I seen you do a family plan ...
I'm trying to log into spotify desktop with my e-mail, but it's telling me "The email adress you entered has already been registered, but your account hasn't been confirmed yet. You'll get an email soon with details on how to confirm your account." I...
I WOULD like to UNSUBSCRIBE from anything about Spotify all together, and requesting a refund.
Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method. My card is Visa. All clear. What is the solution ?
I'm trying to log in and it won't allow me. I have an account through Rogers and it won't log in. I've contacted Rogers and they helped me as much as they could and the directed me to contact Spotify directly. Im not sure how useful this method of co...
Hallo, ich wollte die 3 Monate zu je 0,99€ buchen. Die Buchung hat geklappt, allerdings wurde nunein Zeitraum bis "2016-03-09" gebucht. Eine Kündigung ist nicht möglich, obwohl diese Möglichkeit mit angegeben wurde...Weiß da wer mehr?
I'm a college student and I was subscribed to the student premium deal for quite a while. A few days ago I cancelled my subscription (because I'm flat broke) but I was still charged today for the next month! Now my bank account is in the negative and...
So, I have the subscription but I can't unsubscribe
Hi all Probably the answer is already somewhere written and this question will for sure not be new to some of you...So, I have a paid account (for already several years) linked to my FB page that I do not longer use - I do have another one that I use...
HiUnfortunately there were difficulties with my account and I have had to create a new one. I currently have premium but for the old account - how can I transfer because I don't want to be paying for a subscription I can't access.Thank you
I just bought a gift card with one year subscription. PayPal shows the payment went through but Spotify website says it did not. The recipient has not recieved a gift card with a valid code. How do I either get my money back or, which is what I want,...
When I go to my fidohub.CA link and am asked to enter my phone number to verify account it does not recognize my phone number why ? I phoned fido but they can't fix it .
So I deactivated my Facebook, which logged me out of my Spotify. I can't remember the password or the username of the account I want to use. I had an old account which was the open version. But I recieved a code and was upgraded to the FREE spotify, ...
ok so i have the neccesary rogers plan, i enabled it on my phone number, i linked rogers to my spotify, did sign in thru facebook, and my spotify premium still says ending december 17, 2015 instead of 2017.... what do......
I have gotten the email to change device password so my boyfriend can log into the account without having to use my facebook.I recieve the email but when I click the link and enter a new password it just says there was a problem setting your password...
Hey guys!Anyone knows how to activate the promotion of three months from the application on the iPhone and if you can.The thing is that the app store credit deal and not enter a card as requested on the main page.Thanks for the reply.
I tap the spotify app on my phone, it begins to load up showing a grey screen, then it just closes instantly. It doesn't even give me the option to sign in. I have spotify premium as well so this is very frustrating.I have already tried 're-installin...