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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9095 Views
  • 1 replies
  • 9 likes
  • Security
  • 9095 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482651 Views
  • 979 replies
  • 111 likes
  • Account
  • 482651 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211045 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211045 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121025 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121025 Views
  • 72 replies
  • 12 likes

cobro sin servicio premium

Traté de contratar el servicio premium por 3 meses por $9.00 pesos mexicanos por 2° vez (sin saber que no era posible) me hicieron el cobro pero el servicio siguió gratis, solo quiero el rembolso de mi dinero.

  • Newbie
  • Traté de contratar el servicio premium por 3 meses por $9.00 pesos mexicanos por 2° vez (sin saber que no era posible) me hicieron el cobro pero el servicio siguió gratis, solo quiero el rembolso de ...
  • OviiiOne
  • Community Legend
  • 729 Views
  • 8 replies
  • 1 likes
  • Premium
  • 729 Views
  • 8 replies
  • 1 likes

3-month Subscription for Php9 pesos Problem

I tried to get this offer from Spotify wherein you can get a 3-month premium subscription for only 9 Philippine Pesos. When I payed, it charged me 129 Philippine Pesos. The offer is available until December 31, 2015. I got it around this afternoon, D...

  • Newbie
  • I tried to get this offer from Spotify wherein you can get a 3-month premium subscription for only 9 Philippine Pesos. When I payed, it charged me 129 Philippine Pesos. The offer is available until D...
  • LinneaStjernber
  • Casual Listener
  • 1374 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 1374 Views
  • 1 replies
  • 0 likes

Can I pay it by company name?

As title. Thank you for your time!

  • Casual Listener
  • As title. Thank you for your time!
  • aLotlikelove
  • Casual Listener
  • 181 Views
  • 1 replies
  • 0 likes
  • Account
  • 181 Views
  • 1 replies
  • 0 likes

Windows Phone: Local Files and Search for individual files

I am using windows Phone and have no intention to switch to another system. Is there any short term plan to include the two following basic features (already available for Android and IOS) to the Windows Phone App : - Listen to local files with Spoti...

  • Newbie
  • I am using windows Phone and have no intention to switch to another system. Is there any short term plan to include the two following basic features (already available for Android and IOS) ...
  • 175 Views
  • 0 replies
  • 0 likes
  • Other
  • 175 Views
  • 0 replies
  • 0 likes

PayPal payment done but no Premium!?

Hi everyone, i paid with my paypal account and they did take the amount from my card , and when I return to my account it didn't activate yet so it's still on FREE , please someone can help me here

  • Newbie
  • Hi everyone, i paid with my paypal account and they did take the amount from my card , and when I return to my account it didn't activate yet so it's still on FREE , please someone can help me here 😞
  • 187 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 187 Views
  • 0 replies
  • 0 likes

Solved!! Help please !!

Hi all. Registered with Spotify free when it first started when I had just a laptop. Now I have a smartphone and a tablet (both Samsung Galaxy) and enjoy Spotify on both. But my main listening comes from my lappy. A few weeks back I tried to log in a...

  • Casual Listener
  • Hi all.   Registered with Spotify free when it first started when I had just a laptop.   Now I have a smartphone and a tablet (both Samsung Galaxy) and enjoy Spotify on both.   B...
  • pamelamason
  • Casual Listener
  • 284 Views
  • 2 replies
  • 0 likes
  • Login
  • 284 Views
  • 2 replies
  • 0 likes

I can't pay for spotify

Hello,I have been trying many times to subscribe spotify for last days, but every time i tried i got this message: "Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another paymen...

spotify_problem.jpg
  • Newbie
  • Hello, I have been trying many times to subscribe spotify for last days, but every time i tried i got this message:   "Oops, seems your card or payment provider is having a bad day. Don't wor...
  • 191 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 191 Views
  • 0 replies
  • 0 likes

Subscription

I have tried several times to do the .99 for three months and it never goes through. I just wanna listen to some music!!!

  • Newbie
  • I have tried several times to do the .99 for three months and it never goes through. I just wanna listen to some music!!!
  • user-removed
  • Not applicable
  • 131 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 131 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Party and Spotify Running

Hi, why I am unable to see Spotify Party and Spotify Running in my app?I am on Premium subscription and using it out of Singapore.Can someone advise me?Thank you.

  • Casual Listener
  • Hi, why I am unable to see Spotify Party and Spotify Running in my app? I am on Premium subscription and using it out of Singapore. Can someone advise me? Thank you.
  • user-removed
  • Not applicable
  • 251 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 251 Views
  • 1 replies
  • 0 likes

How do I upgrade to the $9.99 3 month premium?

I recently got an iTunes gift card for Christmas and I want to use that money to get the 3 month premium for $9.99? I am also not receiving any of spotifys offer emails...?

  • Newbie
  • I recently got an iTunes gift card for Christmas and I want to use that money to get the 3 month premium for $9.99? I am also not receiving any of spotifys offer emails...?
  • MattSuda
  • Spotify Star
  • 434 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 434 Views
  • 2 replies
  • 0 likes

Hacked, Email and Password changed

Someone has hacked my account and changed my original email and password. I still have access because I'm connected with facebook, but they've made a playlist titled "Hacked." When I file a ticket, it says it'll respond to the email that they have ch...

  • Newbie
  • Someone has hacked my account and changed my original email and password. I still have access because I'm connected with facebook, but they've made a playlist titled "Hacked."    When I f...
  • LordRollin
  • Community Legend
  • 234 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 234 Views
  • 1 replies
  • 0 likes

Switching from $12.99 /mo to $9.99 /mo

I have been paying for Spotify Premium for the past 7 months for $12.99 /mo. I want to know how to switch to the promotion that ends Decmeber 31 where they offer you Spotify Premium for $0.99 /mo for the first 3 months and then $9.99 /mo afterwards. ...

  • Newbie
  • I have been paying for Spotify Premium for the past 7 months for $12.99 /mo. I want to know how to switch to the promotion that ends Decmeber 31 where they offer you Spotify Premium for $0.99 /mo for...
  • LordRollin
  • Community Legend
  • 314 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 314 Views
  • 1 replies
  • 0 likes

Subscription in Russia

Good afternoon!I for more than two years was your follower. Payment was made with by PayPal. Now I live in Russia and my PayPal in the USA blocked. It can't be restored. The last month I paid with the card my friend, but also this card is blocked as ...

  • Casual Listener
  • Good afternoon! I for more than two years was your follower. Payment was made with by PayPal. Now I live in Russia and my PayPal in the USA blocked. It can't be restored. The last month I paid with ...
  • 428 Views
  • 0 replies
  • 4 likes
  • Premium
  • 428 Views
  • 0 replies
  • 4 likes

Help!

I am trying to take advantage of Vodafone Australia's 99 cent Premium offer, but Spotify won't accept my credit card. When I logged in, I was automatically designated as a US resident (I was never asked where I lived) and now I can't activate the Vod...

  • Newbie
  • I am trying to take advantage of Vodafone Australia's 99 cent Premium offer, but Spotify won't accept my credit card. When I logged in, I was automatically designated as a US resident (I was never as...
  • 188 Views
  • 0 replies
  • 0 likes
  • Account
  • 188 Views
  • 0 replies
  • 0 likes

Family Plan Links

In my admin panel and on the homepage in Canada there are links to family plans which don't work. I just re-signed up because it appears like you're finally offering a family plan. How do I go about adding family memebers?

  • Newbie
  • In my admin panel and on the homepage in Canada there are links to family plans which don't work. I just re-signed up because it appears like you're finally offering a family plan. How do I go about ...
  • moonbear2_1
  • Casual Listener
  • 243 Views
  • 1 replies
  • 0 likes
  • Account
  • 243 Views
  • 1 replies
  • 0 likes

Canada Family account

Do we have any idea when the family plan will be lunched in canada ?

  • Newbie
  • Do we have any idea when the family plan will be lunched in canada ?
  • moonbear2_1
  • Casual Listener
  • 346 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 346 Views
  • 3 replies
  • 0 likes

Spotify Premium

Selected family plan added one family member fine but second one says I can't add because they have already bought thru different store even though when I log into their account it says free!!!!! Confused and getting irritated!

  • Newbie
  • Selected family plan added one family member fine but second one says I can't add because they have already bought thru different store even though when I log into their account it says free!!!!! Con...
  • 176 Views
  • 0 replies
  • 0 likes
  • Premium
  • 176 Views
  • 0 replies
  • 0 likes

Delete account

Please delete this account ASAP

  • Newbie
  • Please delete this account ASAP
  • Liyahnash2020
  • Newbie
  • 172 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 172 Views
  • 1 replies
  • 0 likes

Eligibility for AUD$11.99 for 3 months premium - confused?

Hi - I received an email a few days ago saying 'come back to premium' offering 3 months premium for AUD$11.99. When I clicked on the link in the email, I received a message telling me I was ineligible for this offer but I could still pay for regular ...

  • Newbie
  • Hi - I received an email a few days ago saying 'come back to premium' offering 3 months premium for AUD$11.99. When I clicked on the link in the email, I received a message telling me I was ineligibl...
  • 201 Views
  • 0 replies
  • 5 likes
  • Premium
    Subscription
  • 201 Views
  • 0 replies
  • 5 likes

3 months of Premium for 0.99PLN vs Gift Card

Hello!I have never been a Premium user before.There is currently an offert for buying a 3 months of premium for 0.99PLN.The coincidence is that I recently received a 60PLN (equivalent of 3 months of premium) gift card which i did not redeemed yet. Th...

  • Casual Listener
  • Hello! I have never been a Premium user before. There is currently an offert for buying a 3 months of premium for 0.99PLN. The coincidence is that I recently received a 60PLN (equivalent of 3 mont...
  • genex95
  • Casual Listener
  • 485 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 485 Views
  • 3 replies
  • 0 likes