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Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Loneliest_Cabin
  • Community Manager
  • 277716 Views
  • 822 replies
  • 84 likes
  • Account
  • 277716 Views
  • 822 replies
  • 84 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1132687 Views
  • 118 replies
  • 107 likes
  • Account
  • 1132687 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 74891 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 74891 Views
  • 63 replies
  • 8 likes

Cancelled Subscription, I want a REFUND. Tweeted at @Spotify,@SpotifyCares, & @SpotifyUSA

Yea, I'm getting pretty frustrated right now with the level of customer service I'm receiving............. I tried filling out a "Contact Form" to get help with my issue and the hyperlink just reverts me back to the Support page. I've tweeted at @Spo...

  • Newbie
  • Yea,   I'm getting pretty frustrated right now with the level of customer service I'm receiving.............   I tried filling out a "Contact Form" to get help with my issue and the hyp...
  • alban13
  • Casual Listener
  • 191 Views
  • 1 replies
  • 1 likes
  • Account
    Other
    Premium
    Subscription
  • 191 Views
  • 1 replies
  • 1 likes

Charged for trial

I signed up for a 60 day free trial and was charged anyway. Please refund my credit card.

  • Visitor
  • I signed up for a 60 day free trial and was charged anyway.  Please refund my credit card.  
  • 90 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 90 Views
  • 0 replies
  • 0 likes

payment added to phone bill

I would like to stop having my payment added to my phone Bill and come straight off my bank as it adds vat to it how do I do this?

  • Newbie
  • I would like to stop having my payment added to my phone Bill and come straight off my bank as it adds vat to it how do I do this?
  • KatesHere
  • Community Legend
  • 331 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 331 Views
  • 1 replies
  • 0 likes

country change and premium account

hello i am from canada and i have premium account from tommorow for 3 months i go to greece and i want to change the country to greece , i have subscription premium for 2 months more if i change country i lose this premium account?

  • Newbie
  • hello   i am from canada and i have premium account  from tommorow  for 3 months i go to greece and i want to change the country to greece , i have  subscription ...
  • KatesHere
  • Community Legend
  • 181 Views
  • 1 replies
  • 0 likes
  • Premium
  • 181 Views
  • 1 replies
  • 0 likes

I have to cancel premium but forgot e-mail and password

On my old account I had test premium but now I don't want it anymore and I forgot my email an password I used but spotify carges me 9.99 every month what can I do to cancel it without knowing eemail and password?

  • Casual Listener
  • On my old account I had test premium but now I don't want it anymore and I forgot my email an password I used but spotify carges me 9.99 every month what can I do to cancel it without knowing eemail ...
  • arminia12345
  • Casual Listener
  • 196 Views
  • 2 replies
  • 0 likes
  • 196 Views
  • 2 replies
  • 0 likes

Account got deleted

My friend tried to access her account earlier today, and she said she was unable to connect. I tried connecting to it and realised the username and the email didn't even exist in Spotify's database. Any ideas? Thanks in advance.

  • Casual Listener
  • My friend tried to access her account earlier today, and she said she was unable to connect. I tried connecting to it and realised the username and the email didn't even exist in Spotify's database. ...
  • Bluestone
  • Casual Listener
  • 204 Views
  • 2 replies
  • 0 likes
  • Account
  • 204 Views
  • 2 replies
  • 0 likes

Can log onto website, but *not* into app - WTH?

I am currently logged into your website using my Facebook credentials, but the app steadfastly refuses to accept them. When I click "Forgot my password" and I give it my email address, it just tells me that it's using my Facebook account info and I n...

  • Visitor
  • I am currently logged into your website using my Facebook credentials, but the app steadfastly refuses to accept them. When I click "Forgot my password" and I give it my email address, it just tells ...
  • Jojo131083
  • Newbie
  • 2588 Views
  • 15 replies
  • 0 likes
  • 2588 Views
  • 15 replies
  • 0 likes

emailing saying card about to expire

Hello. This may have been posted before...Just received an email stating that my card is about to expire and that I should update to continue receiving Premium.the odd thing is that my card doesn't expire until APRIL 2016.Can someone enlighten me? a ...

  • Casual Listener
  • Hello. This may have been posted before... Just received an email stating that my card is about to expire and that I should update to continue receiving Premium. the odd thing is that my card doesn...
  • missfilly
  • Casual Listener
  • 189 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 189 Views
  • 2 replies
  • 0 likes

Spotify premium

Hey everyone.I'm currently on a $99.99 plan and I made a spotify account using my Facebook page. I had to delete my Facebook page because I was getting harassed, I didn't no that if I deleted my Facebook account that my spotify account would be gone....

  • Newbie
  • Hey everyone. I'm currently on a $99.99 plan and I made a spotify account using my Facebook page. I had to delete my Facebook page because I was getting harassed, I didn't no that if I deleted my Fa...
  • 122 Views
  • 0 replies
  • 0 likes
  • Premium
  • 122 Views
  • 0 replies
  • 0 likes

Trouble confirming Student credentials to get Premium , tried everything

I tried to verify eligibility on all likes provided I go to the University of Texas at El Paso ( Utep) if that helps

  • Newbie
  • I tried to verify eligibility on all likes provided  I go to the University of Texas at El Paso ( Utep) if that helps
  • 139 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
    Unlimited
  • 139 Views
  • 0 replies
  • 0 likes

Spotify won't allow me to cancel my subscription.

Every time I get to the final point of entering my password to cancel my subscription it says incorrect password. I have reset my password 4 times and just changed it 3 more. Always says its incorrect but it allows me to log into the website and my p...

  • Newbie
  • Every time I get to the final point of entering my password to cancel my subscription it says incorrect password. I have reset my password 4 times and just changed it 3 more. Always says its incorrec...
  • JoeThomas
  • Community Legend
  • 126 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 126 Views
  • 1 replies
  • 0 likes

Account hacked, financial data compromised

So last week I'd noticed an issue while I was at the gym that some people have reported on. My songs would stop while I was in the middle of them, and when I investigated my playlist and "my songs" I noticed that everyone was gone and replaced by ran...

  • Casual Listener
  • So last week I'd noticed an issue while I was at the gym that some people have reported on. My songs would stop while I was in the middle of them, and when I investigated my playlist and "my songs" I...
  • stankopalluza
  • Casual Listener
  • 224 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 224 Views
  • 1 replies
  • 0 likes

Starred Playlist Missing, but Only on Laptop

Hey there,I was wondering if I could get any help with this issue, I havent been able to find it anywhere else. So, the issue seems to be that my Starred Playlist is missing, but only on my computer; while on my android phone it is still clearly avai...

  • Newbie
  • Hey there, I was wondering if I could get any help with this issue, I havent been able to find it anywhere else.  So, the issue seems to be that my Starred Playlist is missing, but only on my ...
  • 129 Views
  • 0 replies
  • 0 likes
  • Account
  • 129 Views
  • 0 replies
  • 0 likes

Seit einem Jahr wird mir Spotify doppelt belastet. Von Kreditkarte und im Telekom Vertrag. Was nun?

Hallo, mir ist aufgefallen dass ich seit längerer Zeit für Spotify doppelt bezahle. In meinem Telekom Vertrag ist Spotify seit Januar enthalten. Parallel wurde es aber auch von meiner Kreditkarte abgebucht. Da nun die Karte abgelaufen ist und der mon...

  • Casual Listener
  • Hallo,   mir ist aufgefallen dass ich seit längerer Zeit für Spotify doppelt bezahle. In meinem Telekom Vertrag ist Spotify seit Januar enthalten. Parallel wurde es aber auch von meiner Kredit...
  • aleksberlin
  • Casual Listener
  • 1430 Views
  • 2 replies
  • 0 likes
  • 1430 Views
  • 2 replies
  • 0 likes

Losing saved albums

Hi! Is there a maximum of albums that I can save because oftenly I will save one and then it is somehow erased from my album list...

  • Casual Listener
  • Hi! Is there a maximum of albums that I can save because oftenly I will save one and then it is somehow erased from my album list...
  • LuckyValentino
  • Casual Listener
  • 149 Views
  • 2 replies
  • 0 likes
  • Other
  • 149 Views
  • 2 replies
  • 0 likes

2nd Song After a New Playlist is the same

Every time I start a new artist or song radio or a new album playlist, the next song is always inevitably from Thievery Corporation/ The Studio Album Collection. I started different stations of diverse categories and the outcome is always the same. H...

  • Newbie
  • Every time I start a new artist or song radio or a new album playlist, the next song is always inevitably from Thievery Corporation/ The Studio Album Collection. I started different stations of diver...
  • 107 Views
  • 0 replies
  • 0 likes
  • Premium
  • 107 Views
  • 0 replies
  • 0 likes

Spotify premium stopped working.

Hello, I have premium and randomly it stopped working. It says I just have the free acct. I pay for it every month, so this is the first time its happend. I restarted my phone and logged out to see if refreshing it would do the trick, but it still wo...

  • Newbie
  • Hello, I have premium and randomly it stopped working. It says I just have the free acct. I pay for it every month, so this is the first time its happend. I restarted my phone and logged out to see...
  • paulcarr1965
  • Newbie
  • 1799 Views
  • 2 replies
  • 0 likes
  • 1799 Views
  • 2 replies
  • 0 likes

HELP - PREMIUM SUBSCRIPTION SAYS WILL EXPIRE

Hi My spotify account says it is expiring next month but I have enrolled fro premium through rogers and have linked the accounts shouldn't - did the linking of accounts not work?

  • Casual Listener
  • Hi My spotify account says it is expiring next month but I have enrolled fro premium through rogers and have linked the accounts shouldn't - did the linking of accounts not work?
  • 100 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 100 Views
  • 0 replies
  • 0 likes

Spotify Plus to Premium

Hi everyone!. Now I have a Spotify Plus subscription. That means that I just don´t have comercials when I´m listening music, but I can´t select songs in my cell as I do in my PC. I´d like to upgrade to a Premium account to do that, but I´ve just paid...

  • Newbie
  • Hi everyone!. Now I have a Spotify Plus subscription. That means that I just don´t have comercials when I´m listening music, but I can´t select songs in my cell as I do in my PC. I´d like to upgrade ...
  • 620 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 620 Views
  • 0 replies
  • 0 likes

Switch from Regular Preumium to Student Premium

I currently have a Premium account and recently reenrolled in school and would like to take advantage of the discount. Please Advise

  • Newbie
  • I currently have a Premium account and recently reenrolled in school and would like to take advantage of the discount.     Please Advise
  • Nico
  • Community Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes