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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76509 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
94360 Views
9 replies
2 likes
Hi someone was over my house and wanted to play music so I logged off of my spotify on my computer and let him log on. We both log on through facebook. But now everytime I log him out and try to log in when i press log on with facebook it automatical...
Hi someone was over my house and wanted to play music so I logged off of my spotify on my computer and let him log on. We both log on through facebook. But now everytime I log him out and try to log ...
Community Legend
261 Views
1 replies
0 likes
Spotify have charged the promo suscription 4 times for an order, and the order didn't worked because I had used 0'99 promo long time ago. Besides, Spotify didn't send me any invoice about the suscription. I would like to get the refund of the amount....
Spotify have charged the promo suscription 4 times for an order, and the order didn't worked because I had used 0'99 promo long time ago. Besides, Spotify didn't send me any invoice about the ...
Roadie
177 Views
1 replies
0 likes
Seen the other posts on this topic, but none of the solutions there have worked. I am a premium user. I have uninstalled/reinstalled the application. I have unchecked high quality streaming. I have unchecked hardware acceleration. I have unchecked Lo...
Seen the other posts on this topic, but none of the solutions there have worked. I am a premium user. I have uninstalled/reinstalled the application. I have unchecked high quality s...
Roadie
202 Views
1 replies
0 likes
Hi, all my starred tracks (more than 400) have disappeared. I only updated the list earlier this evening but now the whole thing has gone on both my iPhone 6 and my iPad which are the only devices I used Spotify with. I also added some new albums ton...
Hi, all my starred tracks (more than 400) have disappeared. I only updated the list earlier this evening but now the whole thing has gone on both my iPhone 6 and my iPad which are the only devices I ...
Roadie
219 Views
1 replies
0 likes
i accidentally purchased a free trial of Spotify premium however there is no option to cancel it and once the free trial is over, I will automatically be charged. I checked the help section and the instructions it gives to cancel a subscription are o...
i accidentally purchased a free trial of Spotify premium however there is no option to cancel it and once the free trial is over, I will automatically be charged. I checked the help section and the i...
Roadie
247 Views
1 replies
0 likes
Hi,Today I made a new spotify account so I didn't have to go back and delete all my music from 8th grade and so I can start fresh. After I made the account I paid for the premium deal of 3 mnths./$.99. Since then I can't access my account. It says in...
Hi, Today I made a new spotify account so I didn't have to go back and delete all my music from 8th grade and so I can start fresh. After I made the account I paid for the premium deal of 3 mnths./$...
Roadie
302 Views
1 replies
0 likes
One of my favorite things about Spotify is the community. I feel like I could help that community grow larger if the Spotify Family plan was the same cost as the iTunes Family Plan.
One of my favorite things about Spotify is the community. I feel like I could help that community grow larger if the Spotify Family plan was the same cost as the iTunes Family Plan.
Roadie
245 Views
1 replies
0 likes
I already pay the subcription but my account is still free, When I pay, a message was displayed and it says "the payment could not be performed" but the payment was charged to my card.
I already pay the subcription but my account is still free, When I pay, a message was displayed and it says "the payment could not be performed" but the payment was charged to my card.
Newbie
306 Views
1 replies
1 likes
I am currently logged into your website using my Facebook credentials, but the app steadfastly refuses to accept them. When I click "Forgot my password" and I give it my email address, it just tells me that it's using my Facebook account info and I n...
I am currently logged into your website using my Facebook credentials, but the app steadfastly refuses to accept them. When I click "Forgot my password" and I give it my email address, it just tells ...
Roadie
233 Views
1 replies
0 likes
I converted from an individual premium membership to a family membership. But, when I send an invite to join to my wife, she does not receive the invitation code in her inbox. I checked her junk mail...it's not there. I was able to invite and sign up...
I converted from an individual premium membership to a family membership. But, when I send an invite to join to my wife, she does not receive the invitation code in her inbox. I checked h...
Roadie
255 Views
1 replies
0 likes
Hi there, New to the message board community-- but does anyone know if it's possible to cancel my Spotify Premium account with only my CC information? I don't have access to the origianl email, username, or password. Look forward to hearing from ever...
Hi there, New to the message board community-- but does anyone know if it's possible to cancel my Spotify Premium account with only my CC information? I don't have access to the origianl ema...
Casual Listener
327 Views
2 replies
0 likes
I need another phone logged off my account
I need another phone logged off my account
Casual Listener
290 Views
2 replies
0 likes
So 2 days ago i bought my spotify premium with paysafecard and it was all ok i used this site: https://www.spotify.com/pl/purchase/ecards/ to send the code from my one email to another and it was all ok i had to write the premium code in and then i g...
So 2 days ago i bought my spotify premium with paysafecard and it was all ok i used this site: https://www.spotify.com/pl/purchase/ecards/ to send the code from my one email to anothe...
Regular
3068 Views
14 replies
0 likes
Why do I keep being charged by Spotify if I changed my subscription to free? I would like to talk to a representative to cancel my account and dispute the charges.
Why do I keep being charged by Spotify if I changed my subscription to free? I would like to talk to a representative to cancel my account and dispute the charges.
Gig Goer
355 Views
3 replies
0 likes
So I was signing up for the student premium when I realized it was going to have to wait because of something with my school. So I stopped it and not even a minute later my bank sends an alert to my phone that spotify had charged me. I don't even hav...
So I was signing up for the student premium when I realized it was going to have to wait because of something with my school. So I stopped it and not even a minute later my bank sends an alert to my ...
Gig Goer
819 Views
3 replies
0 likes
Hi, i'm using a free account. While listening to spotify i had one of your commercials talking about the "3 months at 9€" promition, so i clicked it and got here: https://www.spotify.com/it/3for1/ But... when i try to purchase i get this error:"Purtr...
Hi, i'm using a free account. While listening to spotify i had one of your commercials talking about the "3 months at 9€" promition, so i clicked it and got here: https://www.spotif...
Community Legend
444 Views
3 replies
0 likes
Spotify is hard to reach!! i just want to shut my account down and make a normal one with my emailadress. But they always whine that its already being used since i loged on with facebook. DUMB DUMB SPOTIFY.......................... Make this more sim...
Spotify is hard to reach!! i just want to shut my account down and make a normal one with my emailadress. But they always whine that its already being used since i loged on with facebook. DUMB DUMB S...
Gig Goer
228 Views
1 replies
0 likes
Hi there, My family and I use spotify frequently and we all have spotify subscriptions. For safety purposes, I'd like to know which charge is linked to which account, but we cannot figure it out for the life of us because of the way it shows up in my...
Hi there, My family and I use spotify frequently and we all have spotify subscriptions. For safety purposes, I'd like to know which charge is linked to which account, but we cannot figure it...
Gig Goer
233 Views
1 replies
0 likes
Hello, today i got two gift cards today, but when i write the codes in it comes up that the code isent valid, any suggestions of what i could do?
Hello, today i got two gift cards today, but when i write the codes in it comes up that the code isent valid, any suggestions of what i could do?
Gig Goer
209 Views
1 replies
0 likes
Everytime i try to pay with paypal for Premium its always send me back to the mainmenu and i dont know why??
Everytime i try to pay with paypal for Premium its always send me back to the mainmenu and i dont know why??
Gig Goer
261 Views
1 replies
0 likes
