Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Okay, so I got the free trial Premium , and I know it only last for 7-days. Will it automatically stop and go back to the free version with adds, or will I have to stay on Premium and I have to pay until I unsubscribe?
I'm suppose to be charged $9.99 plus tax each month but Spotify has been withdrawing $19.70 now for 2 months in a row. Why is this happening?
Hola hace algunos días inicie la prueba de 3 meses por 9 pesos y todo muy bien pero el día de hoy cuando abro la aplicación me vuele a aparecer el mensaje de la promoción y me di cuenta que ya no la tengo, ni premium tengo así que volví a ingresar lo...
There is a offer for Premium given during the past days, were you can get 3 Months Premium for 9.99€, but for some reason can i not afford this offer, while all my friends can get it. Would be great if someone can give me advices.
I am a frequent traveler and barely go back to the country where I have obtained my Spotify account. At this moment in time I’m abroad and installed Spotify on a new mobile device and unfortunately it doesn't allow me to use my owned Premium account ...
I consider myselfy pretty good when navigating sites, but I can't figure out how to buy a premium subscription for someone other than myself. How do I buy 3 individual premium subscriptions for my 3 nephews ?
I just found out the Spotify has a student discount rate, I was going to disable my account and re-open a new one with my student e-mail so that I could get the rate. Does anyone know if there is a way I can get my music and playlists onto a new acco...
yesterday I chose the section three months of Premium for $0.99. So I accepted that I want use this section and willong to pay $0.99 for trial . But why it charged 14,99$ from my bank account ? It's make me feel very confusing, just one thing importa...
Hi, I'm trying to reset the password in to my other account but didn't receive any email with the link after several attempts. Thanks
How can i fix it?
I accidently clicked on upgrade to premium, but when i went to my subscription page to cancel it, i couldnt find the "Manage Your Subscription" button on it. I have no problem listening with ads, but i do not have the ability at the time to pay for t...
I've had a Spotify account that was created with Facebook for ages and I just made another Spotify account which wasn't connected to Facebook. I tried connecting the new account to my Facebook account and then disconnected Facebook from this account....
I cancelled my subscription but payment still came out today. Please refund amount.
hi yesterday i did my payment twice and i actually have two charges in mi credit card. Still today my acount is not premium yet. Please I need somebody help me.
Have just seen the deal for 99p for 3 months on premium. Was just wondering if the loyal spotify customers who have been paying for premium long term will only pay .99 for the next 3 months as well?
Hi, When i made my spotify account i linked it to my facebook, but now theres something going on with the email adress that i used to make my facebook account. I changed the email adress on my facebook account but now i cant log into my spotify accou...
I was charged twice, i never recieved an automated message, i am also still on free. Please help
I have been paying for a Spotify Unlimited for a few years now (£4.99 a month). I recently had an issue with my bank account that led to my card being cancelled. This happened a few days before my Spotify payment was due to be taken from my account. ...
Hello guys, I can't change the country in my account. The page is just loading forever. I've tried with a different countries on different browsers and clear cache and cookies but still not working. I need to change country from France to Estonia so ...
Hi, I've recently signed up for Vodafone 4G and I'm trying to sign up the 6 months free Spotify. I've followed the links on the Vodafone website, selected Spotify (rather than Sky Sports) and hit Login (rather than sign up). I then get an error sayin...