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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
82501 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
658232 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
739644 Views
18 replies
29 likes
Hello,I created my Spotify account a very long time ago (I honestly do not remember when) in the USA, but I am currently in South Africa until March 2016. Spotify will all of a sudden not let me log in because my country does not match the country li...
Hello, I created my Spotify account a very long time ago (I honestly do not remember when) in the USA, but I am currently in South Africa until March 2016. Spotify will all of a sudden not let me ...
222 Views
0 replies
0 likes
HiI have an spotify account where i cant remember the email account linked to username that i DO rememberPleaSe help?Sorry bout bad english
Hi I have an spotify account where i cant remember the email account linked to username that i DO remember PleaSe help? Sorry bout bad english
Community Legend
394 Views
1 replies
0 likes
I have a Spotify Family Account £14.99 per month with just myself and one member on it.I would like to add another member of my family I cannot see an 'INVITE" button on my account only view is myself as administrator and option to remove my one curr...
I have a Spotify Family Account £14.99 per month with just myself and one member on it. I would like to add another member of my family I cannot see an 'INVITE" button on my account only vi...
224 Views
0 replies
1 likes
Got Spotify premium right away in August. About 2 weeks ago I noticed I couldn't pick songs and it says I'm under free. I tried upgrading again with the same payment didn't work. Tried reinstalling didn't work. Sent an email didn't get a response. Yo...
Got Spotify premium right away in August. About 2 weeks ago I noticed I couldn't pick songs and it says I'm under free. I tried upgrading again with the same payment didn't work. Tried reinstalling d...
177 Views
0 replies
0 likes
Hello, I am trying to pay my subscription with Mastercard (two different ones) and Visa, but for for all of them I receive a failure message. All cards are enabled for international transactions, e.commerce transactions and have funds. Please help!!
Hello, I am trying to pay my subscription with Mastercard (two different ones) and Visa, but for for all of them I receive a failure message. All cards are enabled for international transactions, e.c...
Regular
1047 Views
11 replies
0 likes
Hey ! i cant log in because i have lost my password. And my email doesnt work. But i still got that credit card and it automatically pays premium every month... Cant even stop it without logging in. So, what can i do?
Hey ! i cant log in because i have lost my password. And my email doesnt work. But i still got that credit card and it automatically pays premium every month... Cant even stop it without logging in. ...
Newbie
314 Views
1 replies
0 likes
Hi,I have created my account with facebook connect. Now i don't to want to log with facebook. I create a password in my profil. But my ID is a number and not my mail. How to canceled my Facebook connect for Spotify ? And How to get back my mail as my...
Hi, I have created my account with facebook connect. Now i don't to want to log with facebook. I create a password in my profil. But my ID is a number and not my mail. How to canceled my Facebook ...
204 Views
0 replies
0 likes
I recently arrived in South Africa on business and am a Premium account holder. Spotify worked for one day, and the second day this happened. My spotify on MAC and iPhone 6 says that I'm offline when I'm Online. It says I can not browse as I'm offlin...
I recently arrived in South Africa on business and am a Premium account holder. Spotify worked for one day, and the second day this happened. My spotify on MAC and iPhone 6 says that I'm off...
Roadie
591 Views
2 replies
0 likes
I noticed last week that some mysterious playlists had been added to my account (Premium Family Subscription), looked to change the password and the account email and password had been changed - I was logged in via Facebook. I contacted support, and ...
I noticed last week that some mysterious playlists had been added to my account (Premium Family Subscription), looked to change the password and the account email and password had been changed - I wa...
Regular
322 Views
2 replies
0 likes
as it shown in my bank account transactions this month that spotify charged me 9.99 for this month. I don't know the reason why it automatically unsubscribe by itself. At the moment, i got back to check my account and linked account with uniday again...
as it shown in my bank account transactions this month that spotify charged me 9.99 for this month. I don't know the reason why it automatically unsubscribe by itself. At the moment, i got back to ch...
Roadie
452 Views
3 replies
0 likes
I tried to get Spotify Premium which cost 9,99 euros. When I got my receipt it shows that I have paid over 119,99 euros. My account shows that my Premiun will last till 4.11.2016. It seems that I have paid for one year but it was ment to be every mon...
I tried to get Spotify Premium which cost 9,99 euros. When I got my receipt it shows that I have paid over 119,99 euros. My account shows that my Premiun will last till 4.11.2016. It seems that I hav...
173 Views
0 replies
0 likes
I have paid but it appears as a free account, please help me this is tus ID MJ6F879M2T of the pay.Tan you
I have paid but it appears as a free account, please help me this is tus ID MJ6F879M2T of the pay. Tan you
161 Views
0 replies
0 likes
How can i change from premium to spotify student? do i have to cancel my subscription and start it all over or can i do it directly somehow?
How can i change from premium to spotify student? do i have to cancel my subscription and start it all over or can i do it directly somehow?
Roadie
229 Views
1 replies
0 likes
Been trying to buy Premium using PayPal as payment method to no avail. I've been trying via mobile (both app and Chrome browser) and via desktop (Firefox, IE, Chrome). What I'm trying to do:After logging into my Spotify account, I go to the 'Upgrade'...
Been trying to buy Premium using PayPal as payment method to no avail. I've been trying via mobile (both app and Chrome browser) and via desktop (Firefox, IE, Chrome). What I'm trying to do:...
Spotify Star
1034 Views
2 replies
0 likes
I just signed up for a Rogers account and now I get spotify for free, so how do I transfer my current trial account under my rogers one?
I just signed up for a Rogers account and now I get spotify for free, so how do I transfer my current trial account under my rogers one?
260 Views
0 replies
0 likes
I share a family account with my brother but now I have a spotify voucher for my birthday (and so does he), we can't use them while we have a family account!!?? (stupid idea).So now I have to change my subscription so I can actually use my birthday p...
I share a family account with my brother but now I have a spotify voucher for my birthday (and so does he), we can't use them while we have a family account!!?? (stupid idea). So now I have to...
Roadie
222 Views
1 replies
0 likes
Hi, I had a Spotify account that I had created a long time ago through Facebook, but I recently decided I no longer liked the username. I discovered by reading the community support pages that the only way I could change my username was to create a t...
Hi, I had a Spotify account that I had created a long time ago through Facebook, but I recently decided I no longer liked the username. I discovered by reading the community support pages that the on...
244 Views
0 replies
0 likes
Yesterday i opened spotify in my phone, like every day, to find out that my premium has disabled magically, and the credit card data has been deleted from my account. When i tried to re-enter the information into my account i got this error "Oops, it...
Yesterday i opened spotify in my phone, like every day, to find out that my premium has disabled magically, and the credit card data has been deleted from my account. When i tried to re-enter the inf...
Roadie
307 Views
3 replies
0 likes
A while back I signed up with spotifty using the student discount deal and it's worked fine as long I can remember. Recently though, when I was looking through my transactions it started to charge me $9.99 instead of the $4.99 that i've always been c...
A while back I signed up with spotifty using the student discount deal and it's worked fine as long I can remember. Recently though, when I was looking through my transactions it started to charge me...
Roadie
2698 Views
1 replies
0 likes
I did not pay my daughters account in time after have gotten a new Master Card. Account is gone. Can we restore it and find back to her old playlist someone ?
I did not pay my daughters account in time after have gotten a new Master Card. Account is gone. Can we restore it and find back to her old playlist someone ?
Casual Listener
2606 Views
2 replies
1 likes
