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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

287936 Views

529 replies

34 likes

Account
Free
  • 287936 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13640 Views

6 replies

11 likes

Security
  • 13640 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540579 Views

990 replies

114 likes

Account
  • 540579 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129619 Views

74 replies

12 likes

Account
Login
Premium
  • 129619 Views
  • 74 replies
  • 12 likes

Solved!! Changing Subscription Rate

I am currently a Premium user. I am also a college student and would like to change from the premium subscription rate to the student rate, but can't seem to figure out how to do it. Any help is appreciated. Thanks!

Newbie

I am currently a Premium user. I am also a college student and would like to change from the premium subscription rate to the student rate, but can't seem to figure out how to do it. Any help is appr...

Oreste

Composer

305 Views

1 replies

0 likes

Account
Premium
Subscription
  • 305 Views
  • 1 replies
  • 0 likes

Premium subscription

If I live in the us can I buy a premium subscription for someone who lives in the uk?

Newbie

If I live in the us can I buy a premium subscription for someone who lives in the uk?

Oreste

Composer

194 Views

1 replies

0 likes

Premium
  • 194 Views
  • 1 replies
  • 0 likes

Cancel Spotify Premium

Hi I accidentally signed up for spotify premium and I know how to cancel it but would I be refunded the money? I signed up just now and I want to cancel now.

Newbie

Hi I accidentally signed up for spotify premium and I know how to cancel it but would I be refunded the money? I signed up just now and I want to cancel now.

129 Views

0 replies

0 likes

Account
Premium
Subscription
  • 129 Views
  • 0 replies
  • 0 likes

Can't start 30 day trial

All I get is "You need to enable Javascript in order to proceed through the purchase flow." im not going to put my secuirty at risk no other site has ever asked me to do so to subscribe to something... Fix this please its 2015 not 2000. Thanks.

Casual Listener

All I get is "You need to enable Javascript in order to proceed through the purchase flow." im not going to put my secuirty at risk no other site has ever asked me to do so to subscribe to something....

javascripterror

Casual Listener

1859 Views

15 replies

2 likes

Subscription
  • 1859 Views
  • 15 replies
  • 2 likes

Deleting Spotify account?

When I try to click the contact form link to delete my account, it redirects me to the beginning of the form again. Is there any other way to delete an account?

Newbie

When I try to click the contact form link to delete my account, it redirects me to the beginning of the form again.  Is there any other way to delete an account?

user-removed

Not applicable

320 Views

2 replies

0 likes

Account
  • 320 Views
  • 2 replies
  • 0 likes

99 cents for 3 months

hello! i just signed up for spotify - i was enticed by the 99 cents for 3 months offer...after signing up a message told me i would be charged $9.99 in one month from today...what happened to the 3 months at 99 cents?

Newbie

hello!  i just signed up for spotify - i was enticed by the 99 cents for 3 months offer...after signing up a message told me i would be charged $9.99 in one month from today...what happened to t...

Oreste

Composer

1001 Views

1 replies

0 likes

Premium
  • 1001 Views
  • 1 replies
  • 0 likes

CAN'T CONNECT TO ANYTHING SPOTIFY RELATED!!!

I've been searching through the forums and can't find anything to help. I recently installed a chromecast and I feel like it disrupted the connection between my home Wi-Fi and spotify. I can connect to spotify with my mobile data but not with my home...

Newbie

I've been searching through the forums and can't find anything to help. I recently installed a chromecast and I feel like it disrupted the connection between my home Wi-Fi and spotify. I can connect ...

Ratchet10-6

Newbie

304 Views

2 replies

1 likes

Account
Login
  • 304 Views
  • 2 replies
  • 1 likes

Hacked, again.

Hey hey! 2 years ago I got my spotify hacked and had to come here to get my account back! I would like to get in touch with support again to get my account back in the right hands since it seems that it once again has been hacked, OLD TICKET

Casual Listener

Hey hey!   2 years ago I got my spotify hacked and had to come here to get my account back!   I would like to get in touch with support again to get my account back in the right hands s...

Oreste

Composer

186 Views

1 replies

0 likes

Login
Security
  • 186 Views
  • 1 replies
  • 0 likes

Email adress

I wanted to update my Spotify account email address, but I was unable to due to it said this email is already taken. I think that someone used my email address or I made an account a while ago with my address. If anyone knows how to fix this please h...

Newbie

I wanted to update my Spotify account email address, but I was unable to due to it said this email is already taken. I think that someone used my email address or I made an account a while ago with m...

Oreste

Composer

221 Views

1 replies

0 likes

Account
  • 221 Views
  • 1 replies
  • 0 likes

Subscription

I was trying to get the student discount last night and I'm still in high school so it needed a verification that I attend college but I'm still in high school. My mom put her card number in and it made the payment but I can't access it because I did...

Newbie

I was trying to get the student discount last night and I'm still in high school so it needed a verification that I attend college but I'm still in high school. My mom put her card number in and it m...

Oreste

Composer

158 Views

1 replies

0 likes

Premium
  • 158 Views
  • 1 replies
  • 0 likes

ACCOUNT DISABLED - HOW DO I GET IT BACK?

Hey Spotify community, So, I had to create a new account through my facebook. But, my main account (username: kkouzine) seems to have been disabled and I can't login, reset my password, or anything. I've been trying to reach out to customer support, ...

Newbie

Hey Spotify community,   So, I had to create a new account through my facebook.  But, my main account (username: kkouzine) seems to have been disabled and I can't login, reset my password...

Oreste

Composer

346 Views

1 replies

0 likes

Account
Login
  • 346 Views
  • 1 replies
  • 0 likes

Spotify Premium on Raumfeld

Hello,I wanna use Spotify Premium on my new Raumfeld Connector, but it doesn´t show me the "speaker" icon for playing the song on the raumfeld connecter.I have a premium account and both are in the same WLAN Network, so I am surprised why the icon do...

Newbie

Hello, I wanna use Spotify Premium on my new Raumfeld Connector, but it doesn´t show me the "speaker" icon for playing the song on the raumfeld connecter. I have a premium account and both are in t...

Oreste

Composer

200 Views

1 replies

1 likes

Premium
  • 200 Views
  • 1 replies
  • 1 likes

Bought premium, it charged, doesn't show me as premium account

I bought the premium service, was charged, and I am told to buy premium.

Casual Listener

I bought the premium service, was charged, and I am told to buy premium.

Ecasas

Casual Listener

592 Views

6 replies

0 likes

Account
Premium
Subscription
  • 592 Views
  • 6 replies
  • 0 likes

Can I purchase premium in Japan if I am using an American account? If yes, how?

I recently moved to Japan and would like to upgrade to premium. I know Spotify isn't supported in Japan, but I also know that when you have premium you can use it anyhwere (including, of course, Japan!). I have a friend who had premium in the States ...

Newbie

I recently moved to Japan and would like to upgrade to premium. I know Spotify isn't supported in Japan, but I also know that when you have premium you can use it anyhwere (including, of course, Japa...

Oreste

Composer

826 Views

1 replies

0 likes

Account
Premium
  • 826 Views
  • 1 replies
  • 0 likes

Recommended Stations broken?

I've been using Spotify for a few years and I still don't understand how "recommended" stations work, if they even work at all...All songs in my music and history are heavy metal and psy trance, yet Justin Bieber, Coldplay, Drake, Adele and the likes...

Casual Listener

I've been using Spotify for a few years and I still don't understand how "recommended" stations work, if they even work at all... All songs in my music and history are heavy metal and psy trance, ...

Oreste

Composer

182 Views

1 replies

1 likes

Other
  • 182 Views
  • 1 replies
  • 1 likes

Family plan - Can't connect accounts

Hi there, as we wanted to listen to Spotify on our Sonos and on a PC / Smartphone at the same time, I've registered a second free account and tried to connect it via the Family plan. For that reason I've subscribe to the Family plan on the main accou...

Newbie

Hi there,   as we wanted to listen to Spotify on our Sonos and on a PC / Smartphone at the same time, I've registered a second free account and tried to connect it via the Family plan. For tha...

Oreste

Composer

438 Views

1 replies

1 likes

Account
Premium
Subscription
  • 438 Views
  • 1 replies
  • 1 likes

Cambio de correo / Cuenta premium

Tenía contratada la cuenta Premium, un día apareció como Gratis, pero sí me cobraron el mes. Cerré y abrí la sesión, borré y descargué la aplicación y continúa como Gratis.Ahora quiero dar de baja la cuenta pero olvidé mi contraseña del correo que te...

Newbie

Tenía contratada la cuenta Premium, un día apareció como Gratis, pero sí me cobraron el mes. Cerré y abrí la sesión, borré y descargué la aplicación y continúa como Gratis. Ahora quiero dar de baj...

Oreste

Composer

1232 Views

1 replies

0 likes

Account
Premium
  • 1232 Views
  • 1 replies
  • 0 likes

Family plan music

I recently added someone under the family plan. And now he has access to my playlist… I don't understand how this works, how does he get his music on his phone, And be separate from mine?

Newbie

I recently added someone under the family plan. And now he has access to my playlist… I don't understand how this works, how does he get his music on his phone, And be separate from mine?

Oreste

Composer

196 Views

1 replies

0 likes

Premium
  • 196 Views
  • 1 replies
  • 0 likes

Warning: Spotify's gift card may trick you

Hi all, I am very disapointed by Spotify and their lack of customer orientation. I would like to post that here to prevent you also being trapped! Read below, Spotify's trick to fool me is fairly straight-forward. Unfortunately, Spotify's support is ...

Newbie

Hi all,   I am very disapointed by Spotify and their lack of customer orientation. I would like to post that here to prevent you also being trapped!   Read below, Spotify's trick to foo...

217 Views

0 replies

0 likes

Account
Premium
Subscription
  • 217 Views
  • 0 replies
  • 0 likes

Spotify Deleted my Music

I signed up for a premium trial last September on my 'o2 money card' Between registering for the trial and the trial expiary. o2 went into liquidation and is now owed by '3 network' This ment that all 'o2 money cards' were cancelled. After the trial ...

Newbie

I signed up for a premium trial last September on my 'o2 money card'   Between registering for the trial and the trial expiary. o2 went into liquidation and is now owed by '3 network'   ...

Oreste

Composer

218 Views

1 replies

0 likes

Account
Premium
Subscription
  • 218 Views
  • 1 replies
  • 0 likes