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Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Loneliest_Cabin
  • Community Manager
  • 279832 Views
  • 822 replies
  • 84 likes
  • Account
  • 279832 Views
  • 822 replies
  • 84 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1133236 Views
  • 118 replies
  • 107 likes
  • Account
  • 1133236 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 75570 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 75570 Views
  • 63 replies
  • 8 likes

All info lost

Hi! I just got a notification about privacy update, I accepted it, now that I log in, all my information is lost! By this I mean, followers, followings, favorites, liked, song list, everything, I linked again my facebook account and nothing happened,...

  • Newbie
  • Hi! I just got a notification about privacy update, I accepted it, now that I log in, all my information is lost! By this I mean, followers, followings, favorites, liked, song list, everything, I lin...
  • user-removed
  • Not applicable
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Cannot connect with Spotify

I don't know if it's technically Spotify Desktop I have or what. I have whatever you launch from a shortcut on my desktop. Anyway, I haven't used Spotify in a while and tried to login about 10 minutes ago. I usually connect using Facebook. I clicked ...

  • Casual Listener
  • I don't know if it's technically Spotify Desktop I have or what. I have whatever you launch from a shortcut on my desktop. Anyway, I haven't used Spotify in a while and tried to login about 10 minute...
  • 103 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 103 Views
  • 0 replies
  • 0 likes

Need to change email address

I have been signed in so long I don't remember my password, and desperately need to cancel my premium subscription, but my account is linked to a very old email I no longer use and can't remember the password for. Pls help.

  • Newbie
  • I have been signed in so long I don't remember my password, and desperately need to cancel my premium subscription, but my account is linked to a very old email I no longer use and can't remember the...
  • 125 Views
  • 0 replies
  • 0 likes
  • Premium
  • 125 Views
  • 0 replies
  • 0 likes

Solved!! how can I change my country ?

hi6 months ago i charged my account by a redeem code my account is for USA and now i want to change it to Canadacould you please do it for me ?thanks

  • Regular
  • hi 6 months ago i charged my account by a redeem code  my account is for USA and now i want to change it to Canada could you please do it for me ? thanks
  • KatesHere
  • Community Legend
  • 383 Views
  • 9 replies
  • 0 likes
  • Account
  • 383 Views
  • 9 replies
  • 0 likes

Payment for premium subscription

My payment is made via my phone provider.I am suprise you are requesting payment. My service is not running smoothly. The music cracks and make unpleasant listening. Also message was sent to me regarding failed payment.My phone provider has collected...

  • Newbie
  • My payment is made via my phone provider.I am suprise you are requesting payment. My service is not running smoothly. The music cracks and make unpleasant listening. Also message was sent to me regar...
  • KatesHere
  • Community Legend
  • 120 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 120 Views
  • 1 replies
  • 0 likes

Why is Spotify charging without authorization me when I have a 2 month free Premium subscription?

I subcribed to the free 2 month Premium offer and before the end of the two months Spotify charges my Paypal account 9,99 Euro without my approval. How can this be cancelled? Olaf

  • Newbie
  • I subcribed to the free 2 month Premium offer and before the end of the two months Spotify charges my Paypal account 9,99 Euro without my approval. How can this be cancelled?   Olaf
  • KatesHere
  • Community Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 177 Views
  • 1 replies
  • 0 likes

Deactivating Facebook Account

Hey everyone. Looking for some help involving a Facebook created Spotify account.I'm trying to make it an email Spotify account instead, while keeping all my playlists, subscription, followers and whatever else i have.HELP section says i can, and i'v...

  • Casual Listener
  • Hey everyone. Looking for some help involving a Facebook created Spotify account. I'm trying to make it an email Spotify account instead, while keeping all my playlists, subscription, followers and ...
  • beetolam
  • Casual Listener
  • 140 Views
  • 2 replies
  • 0 likes
  • Account
  • 140 Views
  • 2 replies
  • 0 likes

How can i disassociate my account from facebook?

I created my account by the facebook, but now i had to cancel my facebook account, how can i access my spotify account without using my facebook login?Tia

  • Visitor
  • I created my account by the facebook, but now i had to cancel my facebook account, how can i access my spotify account without using my facebook login? Tia
  • Taylor
  • Community Legend
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

Spotify as music server/supplier in a NON-COMMERCIAL radio?

I've read the rules and it says about non-commercial use. In my opinion, using Spotify as a music source in a non-commercial radio is a non-commercial use. So I want to be sure. Is that okay?

  • Regular
  • I've read the rules and it says about non-commercial use. In my opinion, using Spotify as a music source in a non-commercial radio is a non-commercial use.   So I want to be sure. Is that okay?
  • 181 Views
  • 0 replies
  • 0 likes
  • Other
    Premium
  • 181 Views
  • 0 replies
  • 0 likes

Can't log in

I have moved from Ireland to England and now I can't sign in to Spotify my user name is caitlinhxx thankyou

  • Newbie
  • I have moved from Ireland to England and now I can't sign in to Spotify my user name is caitlinhxx thankyou
  • 77 Views
  • 0 replies
  • 0 likes
  • Login
  • 77 Views
  • 0 replies
  • 0 likes

Solved!! Change to payment card not saved

I changed the credit card used to pay for my subscription on 20 July from Visa to Amex, but my subscription renewed on 23 July against the Visa. I have a £1 authorisation from "Ayden UK Ltd" showing on my Amex on 20 July so I know the details were ac...

  • Casual Listener
  • I changed the credit card used to pay for my subscription on 20 July from Visa to Amex, but my subscription renewed on 23 July against the Visa. I have a £1 authorisation from "Ayden UK Ltd" showing ...
  • mandarivas
  • Newbie
  • 288 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 288 Views
  • 3 replies
  • 0 likes

Premium

Hola,tengo cuenta premium pero no puedo agregar canciones que tengo guardadas en mi dispositivo

  • Newbie
  • Hola,tengo cuenta premium pero no puedo agregar canciones que tengo guardadas en mi dispositivo
  • 69 Views
  • 0 replies
  • 0 likes
  • Premium
  • 69 Views
  • 0 replies
  • 0 likes

alldica1012

Pagué tres meses y al segundo mes recibí un email notificándome del cargo por mes...

  • Newbie
  • Pagué tres meses y al segundo mes recibí un email notificándome del cargo por mes...
  • 52 Views
  • 0 replies
  • 0 likes
  • 52 Views
  • 0 replies
  • 0 likes

Spotify keeps rejecting my credit card through PayPal.

Every time I enter in my PayPal account to purchase a subscription, it comes up with: "Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method." I have a valid cre...

  • Casual Listener
  • Every time I enter in my PayPal account to purchase a subscription, it comes up with:   "Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. ...
  • sinfqi
  • Casual Listener
  • 151 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 151 Views
  • 2 replies
  • 0 likes

Account doesn't exist after premium account credit card is cancelled.

It says my Account "doesn't exist" after I've cancelled my premium credit card axadentally, but yet I can get onto the spotify website with the same abbount. How do I get my accout back, and re-pay for it again? I'd hate to loose all of my songs.Than...

  • Casual Listener
  • It says my Account "doesn't exist" after I've cancelled my premium credit card axadentally, but yet I can get onto the spotify website with the same abbount.  How do I get my accout back, and re...
  • 83 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 83 Views
  • 0 replies
  • 0 likes

Solved!! Cannot Log in with Windows Desktop Client

I am having an issue where I can log in to spotify online but when I try to log in with the WIndows client, it says that I am using the wrong user name and password. I am using Windows 10 Home. Thanks, Dracko67

  • Casual Listener
  • I am having an issue where I can log in to spotify online but when I try to log in with the WIndows client, it says that I am using the wrong user name and password.   I am using Windows 10 Ho...
  • dracko67
  • Casual Listener
  • 153 Views
  • 1 replies
  • 0 likes
  • Login
  • 153 Views
  • 1 replies
  • 0 likes

Solved!! Cannot uncheck "Disable all notifications" on web.

I guess this problem started a few months back, when there was two "disable all notifications" checkbox in the settings. I happened to check both of them, and later, Spotify found out that they have put 2 boxes of the same function and removed one of...

  • Gig Goer
  • I guess this problem started a few months back, when there was two "disable all notifications" checkbox in the settings. I happened to check both of them, and later, Spotify found out that they have ...
  • mallorylavonne
  • Newbie
  • 777 Views
  • 25 replies
  • 0 likes
  • Account
    Other
  • 777 Views
  • 25 replies
  • 0 likes

Falla suscripción tarjeta crédito

Por qué todos los meses tengo q rellenar el mismo dato de mi tarjeta de crédito? Cada mes me sale q no proceso y q vuelva a mandar mis datos.

  • Newbie
  • Por qué todos los meses tengo q rellenar el mismo dato de mi tarjeta de crédito? Cada mes  me sale q no proceso y q vuelva a mandar mis datos. 
  • 69 Views
  • 0 replies
  • 0 likes
  • Account
    Subscription
  • 69 Views
  • 0 replies
  • 0 likes

Spotify premium charged differently from the actual price.

The price for spotify premium in Malaysaia is Rm. 14.90. I started using the premium since January this year. From what I have seen in the receipts in the spotify page, I had been charged USD 6.99 (around Rm 30) from January until June. And from Augu...

  • Newbie
  • The price for spotify premium in Malaysaia is Rm. 14.90. I started using the premium since January this year. From what I have seen in the receipts in the spotify page, I had been charged USD 6.99 (a...
  • 245 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 245 Views
  • 0 replies
  • 0 likes