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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80429 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653887 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734357 Views
18 replies
29 likes
Hello, My Spotify account was premium by being connected to an offer from my cellular mobile provider, Rogers Communications. Part of my plan included a Premium account which is still active. Prior to signing up to this cellular plan, I had a Spotify...
Hello, My Spotify account was premium by being connected to an offer from my cellular mobile provider, Rogers Communications. Part of my plan included a Premium account which is still active...
Community Legend
404 Views
1 replies
0 likes
So I forgot to put money in my account and my spotify said it couldn't bill me. So I fixed everything and tried putting back the same credit card from Puerto Rico but it kept saying that it can't be used because they don't bill from that country. Wha...
So I forgot to put money in my account and my spotify said it couldn't bill me. So I fixed everything and tried putting back the same credit card from Puerto Rico but it kept saying that it can't be ...
160 Views
0 replies
0 likes
Im sorry, I'm sure this has been asked before, but I had a question involving the College discount. Right now I'm only a senior in highschool but i have already been accepted to multiple universities that are on the SheerID list. Am I somehow able to...
Im sorry, I'm sure this has been asked before, but I had a question involving the College discount. Right now I'm only a senior in highschool but i have already been accepted to multiple universities...
Community Legend
316 Views
2 replies
0 likes
I am currently a senior in high school. I've had a three-month trial of Spotify Premium and have loved it, but pitching out $10/mo is not the easiest thing to do when I'm saving for college. I know about the 50% off discount for college students, and...
I am currently a senior in high school. I've had a three-month trial of Spotify Premium and have loved it, but pitching out $10/mo is not the easiest thing to do when I'm saving for college. I know a...
810 Views
0 replies
3 likes
I have tried several times to process a payment for my premium service. I have 2 chase cards and neither are going through. I have contacted my bank and they say my account is in good standing and they see no attempts for authorization from Spotify. ...
I have tried several times to process a payment for my premium service. I have 2 chase cards and neither are going through. I have contacted my bank and they say my account is in good standing and th...
Casual Listener
783 Views
7 replies
0 likes
How do I change my billing date so that it's not hitting my card at a time when it's empty every month?
How do I change my billing date so that it's not hitting my card at a time when it's empty every month?
Moderator
3752 Views
9 replies
1 likes
Hi, im trying to install the app on my tv smart, but i cant. I also try to use it on web player but neithet. Can help me?
Hi, im trying to install the app on my tv smart, but i cant. I also try to use it on web player but neithet. Can help me?
Roadie
12021 Views
5 replies
0 likes
I've been unable to connect facebook to my spotify account. I've tried through the webplayer as well as the ios app. I click the connect button in both, it brings up the facebook approval window, and I click ok. The ios app then goes back to the spot...
I've been unable to connect facebook to my spotify account. I've tried through the webplayer as well as the ios app. I click the connect button in both, it brings up the facebook approval...
258 Views
0 replies
0 likes
HI there, I want to change my premium payment. Actually I have Premium via Paypal payment. Now I want to get charged via my mobile phone contract. I already recieved the authentication sms from Telekom Germany. But when i want to link my Spotify acco...
HI there, I want to change my premium payment. Actually I have Premium via Paypal payment. Now I want to get charged via my mobile phone contract. I already recieved the authentication sms f...
315 Views
0 replies
0 likes
Até agora não tive resposta e muito menos a ativação da minha conta premiun.Gostaria de saber qual o procedimento. Obrigado
Até agora não tive resposta e muito menos a ativação da minha conta premiun. Gostaria de saber qual o procedimento. Obrigado
172 Views
0 replies
0 likes
I'm try to send Spotify an email ?????Basically you've taken a total of 79.92 from me but I've never received Premium, please arrange for a refund for goods never received.Thank you.
I'm try to send Spotify an email ????? Basically you've taken a total of 79.92 from me but I've never received Premium, please arrange for a refund for goods never received. Thank you.
Community Legend
258 Views
1 replies
0 likes
Dear Sir/Madam, I have a very stupid problem. I have forgotten my password. This is not the big deal, but a long time ago I have deleted my e-mail address that I am subscribed with on my account. Therefore I cannot change my password, nor can I put t...
Dear Sir/Madam, I have a very stupid problem. I have forgotten my password. This is not the big deal, but a long time ago I have deleted my e-mail address that I am subscribed with on my acc...
201 Views
0 replies
0 likes
Hi, I forgot the password of my premium account but the email adress I used to create the account it's been deleted. What can i do ? many thanks
Hi, I forgot the password of my premium account but the email adress I used to create the account it's been deleted. What can i do ? many thanks
155 Views
0 replies
0 likes
I started my spotify plus account today but the service won't start. I tried logging out a few times and reinstalling the app but nothing works
I started my spotify plus account today but the service won't start. I tried logging out a few times and reinstalling the app but nothing works
163 Views
0 replies
0 likes
HI I made today a one year in advance payment to use Spotify connect on my Raumfeld system.Unfortunately the systems cannot connect because i got numbers in my username. So i need to change my username but the payment is for the username with the num...
HI I made today a one year in advance payment to use Spotify connect on my Raumfeld system. Unfortunately the systems cannot connect because i got numbers in my username. So i need to chang...
Casual Listener
321 Views
2 replies
0 likes
My daughter can't log in to get her music list it keeps telling her to go to the master account. How can she get to her music list? She was just on it yesterday.
My daughter can't log in to get her music list it keeps telling her to go to the master account. How can she get to her music list? She was just on it yesterday.
171 Views
0 replies
0 likes
HI,It’s clearly a fault of your charging system allowing to charge twice on the same Paypal account and the same email. Re: Subscription - Charged twice [ ref:_00DD0pxIW._5005713s3Co:ref ]Please close Facebook account and refund all money charged, £1...
HI, It’s clearly a fault of your charging system allowing to charge twice on the same Paypal account and the same email. Re: Subscription - Charged twice [ ref:_00DD0pxI...
Roadie
528 Views
4 replies
0 likes
I'm a student at Stephen F. Austin State Univeristy, and spotify is saying that I don't go there, so I can't get the premium account. What's up with this?! Please help if you can.
I'm a student at Stephen F. Austin State Univeristy, and spotify is saying that I don't go there, so I can't get the premium account. What's up with this?! Please help if you can.
165 Views
0 replies
0 likes
I recently found out that spotify has a US student discount as well as a family plan, and I was testing out the $0.99 trial, so I cancelled it on October 31, because it expired on November 1st and I didn't want to keep that plan. But when I check my ...
I recently found out that spotify has a US student discount as well as a family plan, and I was testing out the $0.99 trial, so I cancelled it on October 31, because it expired on November 1st and I ...
Newbie
585 Views
3 replies
1 likes
My Discover is purely Future House, a genre I rarely listen to, I prefer loads of other completely different genres as well as other types of house (progressive, deep, tropical). Is there anyway to force reset my preferences. I also have a discover a...
My Discover is purely Future House, a genre I rarely listen to, I prefer loads of other completely different genres as well as other types of house (progressive, deep, tropical). Is there anyway to f...
Regular
2171 Views
2 replies
0 likes
