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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1506 Views
  • 0 replies
  • 7 likes
  • Security
  • 1506 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445434 Views
  • 970 replies
  • 108 likes
  • Account
  • 445434 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198813 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198813 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108114 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108114 Views
  • 70 replies
  • 11 likes

Anyone experiencing issues with LOUD COMMERCIALS? file a complaint here...

https://www.fcc.gov/encyclopedia/loud-commercials the only way Spotify will do anything about it is if they are told to

  • Casual Listener
  • https://www.fcc.gov/encyclopedia/loud-commercials   the only way Spotify will do anything about it is if they are told to
  • gnovella16
  • Roadie
  • 166 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 166 Views
  • 1 replies
  • 0 likes

Delete account (mobile)

I'd like to delete my account.

  • Newbie
  • I'd like to delete my account.
  • gnovella16
  • Roadie
  • 192 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 192 Views
  • 1 replies
  • 0 likes

Spotify premium and Sonos

I am thinking about upgrading to Spotify premium, but I cannot find anything about how it can be used on my Sonos system: I have four Sonos zones, does this mean I can run different Spotify playlists simultaneously? And if a Spotify stream is running...

  • Newbie
  • I am thinking about upgrading to Spotify premium, but I cannot find anything about how it can be used on my Sonos system:   I have four Sonos zones, does this mean I can run different Spotify ...
  • gnovella16
  • Roadie
  • 175 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 175 Views
  • 1 replies
  • 0 likes

can't sign in - new password over and over agsin

hi - I am not able to sign into my Spotify account. so I click on forgot password , and I have reset password 3 times, and it accepts none of the new passwords. help.

  • Casual Listener
  • hi - I am not able to sign into my Spotify account. so I click on forgot password , and I have reset password 3 times, and it accepts none of the new passwords. help.
  • gnovella16
  • Roadie
  • 199 Views
  • 1 replies
  • 0 likes
  • Login
  • 199 Views
  • 1 replies
  • 0 likes

upgrade to premium failed

Hi I've allredy create an account and I want upgrade spotify to premium on 3 months for 0,99€. 0,99€ has gone from my bank account but I'm still using spotify free. Where is the problem ?

  • Newbie
  • Hi I've allredy create an account and I want upgrade spotify to premium on 3 months for 0,99€. 0,99€ has gone from my bank account but I'm still using spotify free. Where is the problem ? 
  • gnovella16
  • Roadie
  • 188 Views
  • 1 replies
  • 0 likes
  • Premium
  • 188 Views
  • 1 replies
  • 0 likes

Can't log into my account

Hi someone was over my house and wanted to play music so I logged off of my spotify on my computer and let him log on. We both log on through facebook. But now everytime I log him out and try to log in when i press log on with facebook it automatical...

  • Newbie
  • Hi someone was over my house and wanted to play music so I logged off of my spotify on my computer and let him log on. We both log on through facebook. But now everytime I log him out and try to log ...
  • Nico
  • Community Legend
  • 183 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 183 Views
  • 1 replies
  • 0 likes

suscription charged 4 times!-suscripción cobrada 4 veces seguidas! Devolución importe

Spotify have charged the promo suscription 4 times for an order, and the order didn't worked because I had used 0'99 promo long time ago. Besides, Spotify didn't send me any invoice about the suscription. I would like to get the refund of the amount....

  • Casual Listener
  • Spotify have charged the promo suscription 4 times for an order, and the order didn't worked because I had used 0'99 promo long time ago.  Besides, Spotify didn't send me any invoice about the ...
  • gnovella16
  • Roadie
  • 129 Views
  • 1 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 129 Views
  • 1 replies
  • 0 likes

Can't Play the Current Track

Seen the other posts on this topic, but none of the solutions there have worked. I am a premium user. I have uninstalled/reinstalled the application. I have unchecked high quality streaming. I have unchecked hardware acceleration. I have unchecked Lo...

  • Newbie
  • Seen the other posts on this topic, but none of the solutions there have worked. I am a premium user.   I have uninstalled/reinstalled the application.   I have unchecked high quality s...
  • gnovella16
  • Roadie
  • 135 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 135 Views
  • 1 replies
  • 0 likes

All my starred tracks have gone

Hi, all my starred tracks (more than 400) have disappeared. I only updated the list earlier this evening but now the whole thing has gone on both my iPhone 6 and my iPad which are the only devices I used Spotify with. I also added some new albums ton...

  • Newbie
  • Hi, all my starred tracks (more than 400) have disappeared. I only updated the list earlier this evening but now the whole thing has gone on both my iPhone 6 and my iPad which are the only devices I ...
  • gnovella16
  • Roadie
  • 143 Views
  • 1 replies
  • 0 likes
  • Premium
  • 143 Views
  • 1 replies
  • 0 likes

Customer services - premium trial

i accidentally purchased a free trial of Spotify premium however there is no option to cancel it and once the free trial is over, I will automatically be charged. I checked the help section and the instructions it gives to cancel a subscription are o...

  • Newbie
  • i accidentally purchased a free trial of Spotify premium however there is no option to cancel it and once the free trial is over, I will automatically be charged. I checked the help section and the i...
  • gnovella16
  • Roadie
  • 177 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 177 Views
  • 1 replies
  • 0 likes

Cant access account

Hi,Today I made a new spotify account so I didn't have to go back and delete all my music from 8th grade and so I can start fresh. After I made the account I paid for the premium deal of 3 mnths./$.99. Since then I can't access my account. It says in...

  • Newbie
  • Hi, Today I made a new spotify account so I didn't have to go back and delete all my music from 8th grade and so I can start fresh. After I made the account I paid for the premium deal of 3 mnths./$...
  • gnovella16
  • Roadie
  • 211 Views
  • 1 replies
  • 0 likes
  • Login
  • 211 Views
  • 1 replies
  • 0 likes

In the Spirit of the Season!

One of my favorite things about Spotify is the community. I feel like I could help that community grow larger if the Spotify Family plan was the same cost as the iTunes Family Plan.

  • Newbie
  • One of my favorite things about Spotify is the community. I feel like I could help that community grow larger if the Spotify Family plan was the same cost as the iTunes Family Plan.
  • gnovella16
  • Roadie
  • 154 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 154 Views
  • 1 replies
  • 0 likes

Subcription payment

I already pay the subcription but my account is still free, When I pay, a message was displayed and it says "the payment could not be performed" but the payment was charged to my card.

  • Newbie
  • I already pay the subcription but my account is still free, When I pay, a message was displayed and it says "the payment could not be performed" but the payment was charged to my card.
  • eshachizz
  • Newbie
  • 219 Views
  • 1 replies
  • 1 likes
  • Subscription
  • 219 Views
  • 1 replies
  • 1 likes

can't log into app

I am currently logged into your website using my Facebook credentials, but the app steadfastly refuses to accept them. When I click "Forgot my password" and I give it my email address, it just tells me that it's using my Facebook account info and I n...

  • Newbie
  • I am currently logged into your website using my Facebook credentials, but the app steadfastly refuses to accept them. When I click "Forgot my password" and I give it my email address, it just tells ...
  • gnovella16
  • Roadie
  • 138 Views
  • 1 replies
  • 0 likes
  • Account
  • 138 Views
  • 1 replies
  • 0 likes

Adding Members to Spotify Family

I converted from an individual premium membership to a family membership. But, when I send an invite to join to my wife, she does not receive the invitation code in her inbox. I checked her junk mail...it's not there. I was able to invite and sign up...

  • Newbie
  • I converted from an individual premium membership to a family membership.  But, when I send an invite to join to my wife, she does not receive the invitation code in her inbox.  I checked h...
  • gnovella16
  • Roadie
  • 163 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 163 Views
  • 1 replies
  • 0 likes

Cancelling account with only CC information

Hi there, New to the message board community-- but does anyone know if it's possible to cancel my Spotify Premium account with only my CC information? I don't have access to the origianl email, username, or password. Look forward to hearing from ever...

  • Casual Listener
  • Hi there,   New to the message board community-- but does anyone know if it's possible to cancel my Spotify Premium account with only my CC information? I don't have access to the origianl ema...
  • TTNYC447
  • Casual Listener
  • 174 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 174 Views
  • 2 replies
  • 0 likes

Solved!! Problem with gift e-card.

So 2 days ago i bought my spotify premium with paysafecard and it was all ok i used this site: https://www.spotify.com/pl/purchase/ecards/ to send the code from my one email to another and it was all ok i had to write the premium code in and then i g...

  • Regular
  • So 2 days ago i bought my spotify premium with paysafecard and it was all ok i used this site:  https://www.spotify.com/pl/purchase/ecards/   to send the code from my one email to anothe...
  • dorsvmine
  • Regular
  • 2539 Views
  • 14 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 2539 Views
  • 14 replies
  • 0 likes

Subscription

Why do I keep being charged by Spotify if I changed my subscription to free? I would like to talk to a representative to cancel my account and dispute the charges.

  • Visitor
  • Why do I keep being charged by Spotify if I changed my subscription to free? I would like to talk to a representative to cancel my account and dispute the charges.
  • PixelPacker
  • Gig Goer
  • 184 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 184 Views
  • 3 replies
  • 0 likes

Solved!! Didn't finish signing up for subscription, Charged anyway

So I was signing up for the student premium when I realized it was going to have to wait because of something with my school. So I stopped it and not even a minute later my bank sends an alert to my phone that spotify had charged me. I don't even hav...

  • Casual Listener
  • So I was signing up for the student premium when I realized it was going to have to wait because of something with my school. So I stopped it and not even a minute later my bank sends an alert to my ...
  • PixelPacker
  • Gig Goer
  • 630 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 630 Views
  • 3 replies
  • 0 likes