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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4169 Views
  • 0 replies
  • 9 likes
  • Security
  • 4169 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 462689 Views
  • 974 replies
  • 110 likes
  • Account
  • 462689 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204727 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204727 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112711 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112711 Views
  • 72 replies
  • 12 likes

Solved!! Triple pay

Hi.I have been charged three time the last 5 months for spoitiy. 1 on my danish account and two on my spanish which I just saw now. when I moved to spain i tried to pay with my spanish but it rejected because my phone was from DK or something like th...

  • Casual Listener
  • Hi. I have been charged three time the last 5 months for spoitiy. 1 on my danish account and two on my spanish which I just saw now. when I moved to spain i tried to pay with my spanish but it rejec...
  • 113616826
  • Casual Listener
  • 474 Views
  • 2 replies
  • 0 likes
  • Account
  • 474 Views
  • 2 replies
  • 0 likes

Got charged not premium

Recently made account and i took up the free week premium and later that day i saw the deal going on for 99cents for 3months.I went to buy immediately as i thought it was too good to be true, anyways as i click to purchase it i get an error message a...

  • Newbie
  • Recently made account and i took up the free week premium and later that day i saw the deal going on for 99cents for 3months. I went to buy immediately as i thought it was too good to be true, ...
  • Ox1
  • Roadie
  • 185 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 185 Views
  • 1 replies
  • 0 likes

all playlists are vanished. account was used by someone i dont know

Hello community . since yesterday all my playlists are disappeared.But other playlists were created - not by me! stuff like justin bieber....I think, someone has hacked my account ..sure, i make a new password.But to my playlists are very important t...

  • Newbie
  • Hello community . since yesterday all my playlists are disappeared. But other playlists were created - not by me! stuff like justin bieber.... I think, someone has hacked my account .. sure, i mak...
  • Ox1
  • Roadie
  • 153 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 153 Views
  • 1 replies
  • 0 likes

premium for neice

Bought a 6 month premium as Christmas present for neice, but no email acknowledgement received and I want to change email address for recipient but can't! Help?

  • Newbie
  •  Bought a 6 month premium as Christmas present for neice, but no email acknowledgement received and I want to change email address for recipient but can't! Help? 
  • Ox1
  • Roadie
  • 136 Views
  • 1 replies
  • 0 likes
  • Premium
  • 136 Views
  • 1 replies
  • 0 likes

Staying aboard for more than 14 days

Hello everyone. I tried to login my spotify account but I can't because I'm staying aboard for more than 14 days. I have been reading and the solution is to change my country from my proflie. However I am not able to do so because the country option ...

  • Casual Listener
  • Hello everyone. I tried to login my spotify account but I can't because I'm staying aboard for more than 14 days. I have been reading and the solution is to change my country from my proflie. However...
  • 1277050836
  • Casual Listener
  • 289 Views
  • 2 replies
  • 0 likes
  • Login
  • 289 Views
  • 2 replies
  • 0 likes

Subscription price

Hi guys, I saw the three month for 99 cents and I think that's a great promotion. I'm also a student and I think I can afford the $5 a month with hat discount. I'm currently just using the free subscription. My question is: if I try the 99 cent for t...

  • Casual Listener
  • Hi guys, I saw the three month for 99 cents and I think that's a great promotion. I'm also a student and I think I can afford the $5 a month with hat discount. I'm currently just using the free subsc...
  • MaryS
  • Roadie
  • 135 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 135 Views
  • 1 replies
  • 0 likes

Subscription refund and mistake

I bought the premium using iTunes on my phone in the app thinking it was going to give me the 3 months for &.99 but it didn't. Also it said 9.99 for a month but when I bought it, it charged me 12.99, I really want to cancel my subscription and get a ...

  • Casual Listener
  • I bought the premium using iTunes on my phone in the app thinking it was going to give me the 3 months for &.99 but it didn't. Also it said 9.99 for a month but when I bought it, it charged me 12...
  • Huynhphi
  • Casual Listener
  • 216 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 216 Views
  • 2 replies
  • 0 likes

Solved!! Adding A Gift Card During Free Trial

Hi, I just signed up for the Premium 30 day trial yesterday, then got surprised with a gift card today. If I add the gift card to my account will I lose the free trial? Or will the free trial continue then pick up the card after its over? Thanks

  • Casual Listener
  • Hi, I just signed up for the Premium 30 day trial yesterday, then got surprised with a gift card today. If I add the gift card to my account will I lose the free trial? Or will the free trial continu...
  • sashy8190
  • Newbie
  • 3767 Views
  • 6 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 3767 Views
  • 6 replies
  • 0 likes

System won't let me log in

I have been signed in the entire time I have had spotify, recently it signed me out. Now I go to long back in and it says I already created an account with this email. No kidding. I'm not signing up again, just trying to log in.

  • Newbie
  • I have been signed in the entire time I have had spotify, recently it signed me out.  Now I go to long back in and it says I already created an account with this email.  No kidding. I'm not...
  • ishaggedyou
  • Casual Listener
  • 343 Views
  • 2 replies
  • 0 likes
  • Login
  • 343 Views
  • 2 replies
  • 0 likes

Charges

Im being charged every month for spotify when im not even getting premium, my accoutn when i go to my music is still basic. how can i stop the charges every month!!

  • Newbie
  • Im being charged every month for spotify when im not even getting premium, my accoutn when i go to my music is still basic. how can i stop the charges every month!! 
  • user-removed
  • Not applicable
  • 116 Views
  • 1 replies
  • 0 likes
  • Account
  • 116 Views
  • 1 replies
  • 0 likes

any Song are skiped and not allowed to play or so

My english isn't so good. But i have a big Problem my Premium is end and now i dont can play any songs in my Playlist i dont know why...Thats **bleep** my Spotify bug and skip so many songs

  • Casual Listener
  • My english isn't so good. But i have a big Problem my Premium is end and now i dont can play any songs in my  Playlist i dont know why... Thats **bleep** my Spotify bug and skip so many songs
  • NikoH
  • Casual Listener
  • 316 Views
  • 4 replies
  • 0 likes
  • Account
  • 316 Views
  • 4 replies
  • 0 likes

How do I delete my account?

I've gone through the stupid contact form hundreds of times. I click on account then delete account then it tells me to go to the contact form and message the company to delete clicking on contact form takes me all the way back to the beginning. Thes...

  • Newbie
  • I've gone through the stupid contact form hundreds of times. I click on account then delete account then it tells me to go to the contact form and message the company to delete clicking on contact fo...
  • Ox1
  • Roadie
  • 200 Views
  • 1 replies
  • 0 likes
  • Account
  • 200 Views
  • 1 replies
  • 0 likes

Subscription

I was charged for Spotify premium but I am not able to access it. I do not have any other accounts. I was charged $5.40. I would either like a refund or access to premium.

  • Newbie
  • I was charged for Spotify premium but I am not able to access it. I do not have any other accounts. I was charged $5.40. I would either like a refund or access to premium.
  • Ox1
  • Roadie
  • 137 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 137 Views
  • 1 replies
  • 0 likes

Payment method Issues. Unable to upgrade to family plan

I can't change my payment method, and I'm about to cancel my old credit card, but I want to continue with the service. So I need to know what am I supposed to do to be able to change my payment method. I have tried with two different credit cards and...

  • Casual Listener
  • I can't change my payment method, and I'm about to cancel my old credit card, but I want to continue with the service. So I need to know what am I supposed to do to be able to change my payment metho...
  • Ox1
  • Roadie
  • 269 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 269 Views
  • 3 replies
  • 0 likes

Help with account

Hi i just wanted to know if any one can help me out. i have made this account to use with my twitch live streams i do i got the offer on the screen saying get 3 months for 99p then £9.99 a month after that. but when i entered my bank bank details it ...

  • Newbie
  • Hi i just wanted to know if any one can help me out.    i have made this account to use with my twitch live streams i do i got the offer on the screen saying get 3 months for 99p then £9....
  • Ox1
  • Roadie
  • 139 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 139 Views
  • 1 replies
  • 0 likes

Subscribed, but not getting Premium from virgin media

Hi I pay for premium through virgin media for some reason my account is showing free today but payment has went out. I've tried reinstalling the app and also logging in and out which hasn't helped. Can you take a look at what's causing this?

  • Casual Listener
  • Hi I pay for premium through virgin media for some reason my account is showing free today but payment has went out. I've tried reinstalling the app and also logging in and out which hasn't helped. C...
  • Vinny_justme
  • Casual Listener
  • 494 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 494 Views
  • 2 replies
  • 0 likes

Adding members to Family Plan

I have upgraded my Spotify to Premium and added Family Plan. Then I invited my to daugthers to join. When they accepted my invitatioan and switched to Premium they got a message from Spotify that they will be charged the full Premium price (129 NOK) ...

  • Casual Listener
  • I have upgraded my Spotify to Premium and added Family Plan. Then I invited my to daugthers to join. When they accepted my invitatioan and switched to Premium they got a message from Spotify that the...
  • andreetasje
  • Casual Listener
  • 214 Views
  • 2 replies
  • 0 likes
  • 214 Views
  • 2 replies
  • 0 likes

Impossible to renew my account

I am tryng to renew my account, but it keeps telling me that there are wrong information on the payment screen, won´t go further. Please someone help me.

  • Casual Listener
  • I am tryng to renew my account, but it keeps telling me that there are wrong information on the payment screen, won´t go further. Please someone help me.
  • 12136636636
  • Casual Listener
  • 165 Views
  • 2 replies
  • 0 likes
  • Account
  • 165 Views
  • 2 replies
  • 0 likes

Removing songs

Why did you remove full-time by leland? I loved that song and you took it away from me. EXPLAIN YOURSELF!

  • Visitor
  • Why did you remove full-time by leland? I loved that song and you took it away from me. EXPLAIN YOURSELF!
  • user-removed
  • Not applicable
  • 182 Views
  • 1 replies
  • 0 likes
  • Other
  • 182 Views
  • 1 replies
  • 0 likes

Old fb sunscribed to premium

Hi, I just deactivated my old fb and made a new one. The problem is, the previous fb is the one subscribed to premium. Can I transfer it to my new linked fb account? Thanks

  • Newbie
  • Hi, I just deactivated my old fb and made a new one. The problem is, the previous fb is the one subscribed to premium. Can I transfer it to my new linked fb account? Thanks
  • user-removed
  • Not applicable
  • 347 Views
  • 3 replies
  • 0 likes
  • Premium
  • 347 Views
  • 3 replies
  • 0 likes