Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76209 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93957 Views
9 replies
2 likes
We are two spotify users with the same card trying to upgrade a second account to use but it doesn't seem to work? Money has been drawn for 2 new premium buys but neither of the two have done it's purpose to upgrade the said account, what may be the ...
We are two spotify users with the same card trying to upgrade a second account to use but it doesn't seem to work? Money has been drawn for 2 new premium buys but neither of the two have done it's pu...
288 Views
0 replies
0 likes
ich habe mich angemeldet mit der prämisse 0,99cent im Monat für drei Monate zu bezahlen. Das wurde groß auf der Seite beworben. Jetzt wurde allerdings 9,99 abgehoben! Ich hätte niemals das Premium Paket ausprobiert bei diesen Preisen. Wie bekomme ich...
ich habe mich angemeldet mit der prämisse 0,99cent im Monat für drei Monate zu bezahlen. Das wurde groß auf der Seite beworben. Jetzt wurde allerdings 9,99 abgehoben! Ich hätte niemals das Premium Pa...
Community Legend
361 Views
1 replies
0 likes
HiI appear to have 2 accounts, one created without facebook that has all my playlists etc and one created more recently (linked to facebook?) that I wish to have removed/deleted. But obviously want to ensure my original account is untouched so I dont...
Hi I appear to have 2 accounts, one created without facebook that has all my playlists etc and one created more recently (linked to facebook?) that I wish to have removed/deleted. But obviously want...
188 Views
0 replies
0 likes
Det går även att ringa mig på eftermiddagen, tisdag till fredag. Efter klockan 12.30.+46708941402
Det går även att ringa mig på eftermiddagen, tisdag till fredag. Efter klockan 12.30. +46708941402
310 Views
0 replies
0 likes
Before I joined spotify I was told that I could keep my own library of previously purchased songs from itunes along with songs I download from the spotify app itself.However as soon as i synced my songs on my computer, they play just fine on the comp...
Before I joined spotify I was told that I could keep my own library of previously purchased songs from itunes along with songs I download from the spotify app itself. However as soon as i synced m...
Spotify Star
483 Views
1 replies
0 likes
hi, I got onto vodafone red plan and i was told that i would get a 6 month free spotify premium but i am not able to activate premium through vodafone. Can you please help me doing that? Thanks
hi, I got onto vodafone red plan and i was told that i would get a 6 month free spotify premium but i am not able to activate premium through vodafone. Can you please help me doing that? &n...
246 Views
0 replies
0 likes
I've asked spotify's Taiwan fanpage on facebook about can I still using Spotify in China while my sporify is lined with my facebook account,and they did reply me and said I can choose to set my device password but it keeps showing that " There was a ...
I've asked spotify's Taiwan fanpage on facebook about can I still using Spotify in China while my sporify is lined with my facebook account,and they did reply me and said I can choose to set my devic...
357 Views
0 replies
0 likes
Hello has anyone had problems paying for Spotify Premium with PayPal when ever I hit pay and continue it keeps sending me back to the put in your zip code page?
Hello has anyone had problems paying for Spotify Premium with PayPal when ever I hit pay and continue it keeps sending me back to the put in your zip code page?
Casual Listener
309 Views
1 replies
0 likes
I just went and looked at my subscription and it's charging me $10 a month when it's only supposed to be five seeing as I'm registered as a student, How do I fix that?
I just went and looked at my subscription and it's charging me $10 a month when it's only supposed to be five seeing as I'm registered as a student, How do I fix that?
174 Views
0 replies
0 likes
Had to shut an old facebook account so couldnt log into spotify so opened new account and have set that up but now it looks like im being double charged not impressed sort it out please!
Had to shut an old facebook account so couldnt log into spotify so opened new account and have set that up but now it looks like im being double charged not impressed sort it out please!
Not applicable
721 Views
4 replies
0 likes
I made my pyment and Im still waiting fr the premium service What can I do?
I made my pyment and Im still waiting fr the premium service What can I do?
Roadie
396 Views
1 replies
0 likes
Hola disculpen ya pague se hizo el cargo a mi tarjeta pero me sigue mandando a que introduzca una tarjeta de crédito o pague en paypal mi banco ya me generó el cargo de 9 pesos
Hola disculpen ya pague se hizo el cargo a mi tarjeta pero me sigue mandando a que introduzca una tarjeta de crédito o pague en paypal mi banco ya me generó el cargo de 9 pesos
Roadie
380 Views
1 replies
0 likes
Spotify charged me twice in one month. Can someone please email me back for customer service
Spotify charged me twice in one month. Can someone please email me back for customer service
Not applicable
599 Views
3 replies
0 likes
Hoy quise hacer la adquisición de premiun , desde mi cuenta entre en la forma de pago oxxo y realice todo tal y como se indica. Tengo mis tickets y todo.Pero mi cuenta continúa en versión gratuita , alguna solución?
Hoy quise hacer la adquisición de premiun , desde mi cuenta entre en la forma de pago oxxo y realice todo tal y como se indica. Tengo mis tickets y todo. Pero mi cuenta continúa en versión gratuita ...
446 Views
0 replies
0 likes
Cant log in with my previous spotify account [email hidden for security reasons], when loggin in with facebook i get message: You do not have a Spotify account connected to your Facebook account. If you have a Spotify account, please log in with your...
Cant log in with my previous spotify account [email hidden for security reasons], when loggin in with facebook i get message: You do not have a Spotify account connected to your Facebook a...
Community Legend
477 Views
1 replies
0 likes
La oferta es de 9 pesos por 3 meses y me cobraron 99 pesos.. cual es la razon?
La oferta es de 9 pesos por 3 meses y me cobraron 99 pesos.. cual es la razon?
Casual Listener
490 Views
1 replies
0 likes
HI, i am using spotify from india, i want to go premium as it is showing 3 months premium in 1$ but it wont accept my Card, So can anyone do payment on my behalf? i will transfer via paypal first. If anyone could help me out.ThanksBrarbaljinder096@gm...
HI, i am using spotify from india, i want to go premium as it is showing 3 months premium in 1$ but it wont accept my Card, So can anyone do payment on my behalf? i will transfer via paypal first. If...
Composer
365 Views
1 replies
0 likes
I have a new phone and the spotify app downloaded on my new phone is asking me to purchase. I already have premium. Please help!
I have a new phone and the spotify app downloaded on my new phone is asking me to purchase. I already have premium. Please help!
450 Views
0 replies
0 likes
Today I bought a 3 months subscription for 0.99€, how can I turn the auto renewal off and keep the current subscription? Thanks in advance and sorry for possible bad English!EDIT: wrong section, I was sure I was posting in "Accounts and Subscriptions...
Today I bought a 3 months subscription for 0.99€, how can I turn the auto renewal off and keep the current subscription? Thanks in advance and sorry for possible bad English! EDIT: wrong section, I ...
Newbie
51699 Views
9 replies
1 likes
i would like to completly transfer this playlist to my new account https://play.spotify.com/user/12163807153/playlist/6SgAcc5eXfc0E3PKXTlgnL?play=true&utm_source=open.spotify.com&utm_medium=open but i have no idea how i was using facebook with the sp...
i would like to completly transfer this playlist to my new account https://play.spotify.com/user/12163807153/playlist/6SgAcc5eXfc0E3PKXTlgnL?play=true&utm_source=open.spotify.com&utm_medium=o...
Casual Listener
1016 Views
1 replies
0 likes
