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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4275 Views
  • 0 replies
  • 9 likes
  • Security
  • 4275 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 463010 Views
  • 974 replies
  • 110 likes
  • Account
  • 463010 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204885 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204885 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112796 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112796 Views
  • 72 replies
  • 12 likes

My premium is supposed to be covered by Fido

My account is supposed to be covered by my phone company although because of complications my line was held and I believe it deactivated my account, but when I try to put the code in through Fido to get the app it doesn't go through, they said it was...

  • Newbie
  • My account is supposed to be covered by my phone company although because of complications my line was held and I believe it deactivated my account, but when I try to put the code in through Fido to ...
  • gnovella16
  • Roadie
  • 139 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 139 Views
  • 1 replies
  • 0 likes

Can't play one specific playlist

Yeah I've had it for years and now suddenly I cant play anything from it, I can play anything else from any other playlist or search. Just annoying not being able to access it, and I cant seem to find similiar issue. Is it me or weird bug? Thanks.

  • Newbie
  • Yeah I've had it for years and now suddenly I cant play anything from it, I can play anything else from any other playlist or search. Just annoying not being able to access it, and I cant seem to fin...
  • 183 Views
  • 0 replies
  • 2 likes
  • Premium
  • 183 Views
  • 0 replies
  • 2 likes

Can't Select USA when purchasing E-card

I want to buy an e-card. I have to select my country, USA. The default country is, of course Lithuania. When I click to select i get a large list of countries that is alphabatized and cuts off the page at S. I need to get to the U's so I can select m...

  • Regular
  • I want to buy an e-card.  I have to select my country, USA.  The default country is, of course Lithuania.  When I click to select i get a large list of countries that is alphabatized a...
  • udhoops
  • Regular
  • 311 Views
  • 5 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 311 Views
  • 5 replies
  • 0 likes

Canceling premium

Anyone else not able to find "subscription and payment" on the subscription page? I've clicked on everything on that page and still can't find what they say will cancel it. So sorry I downloaded this thing!

  • Newbie
  • Anyone else not able to find "subscription and payment" on the subscription page? I've clicked on everything on that page and still can't find what they say will cancel it. So sorry I downloaded this...
  • Ox1
  • Roadie
  • 133 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 133 Views
  • 1 replies
  • 0 likes

purchased gift card NOT RECIEVED

I purchased a giftcard on line from spotify and we have not receieved. and I have been charged twice no gift card has been sent our recieved!!! And I cannot get anyone to return my inquiries?

  • Newbie
  • I purchased a giftcard on line from spotify and we have not receieved. and I have been charged twice no gift card has been sent our recieved!!! And I cannot get anyone to return my inquiries?
  • Ox1
  • Roadie
  • 141 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 141 Views
  • 1 replies
  • 0 likes

Oferta spotify family

Hola , me acogí a la oferta de Spotyfy family en la que los 3 primeros meses pagabas 9,99 ty me han cobrado 19,99 el primer mes. ¿como puedo reclamar la devolución? Gracias

  • Newbie
  • Hola , me acogí a la oferta de Spotyfy family en la que los 3 primeros meses pagabas 9,99 ty me han cobrado 19,99 el primer mes. ¿como puedo reclamar la devolución?   Gracias
  • 167 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 167 Views
  • 0 replies
  • 0 likes

How do I create multiple profiles under one account?

Hi, Here's my issue. I'm on a Rogers Share Everything Plan (Ontario, Canada) with my boyfriend and we have free Spotify Premium as part of this plan for free for the next 2 years. We receieved the username from Rogers however, we can create up 3 prof...

  • Casual Listener
  • Hi,   Here's my issue. I'm on a Rogers Share Everything Plan (Ontario, Canada) with my boyfriend and we have free Spotify Premium as part of this plan for free for the next 2 years. We receiev...
  • AustinTanguay
  • Roadie
  • 33252 Views
  • 7 replies
  • 2 likes
  • Account
    Other
    Premium
    Subscription
    Unlimited
  • 33252 Views
  • 7 replies
  • 2 likes

Solved!! can't receive any message and songs from my friend

Hi good people of spotify, For a year I have been able to send to my friend songs & messages but I could not receive any message or songs from him.Could you please let me know what is the problem?Thanks in advance for your help.

  • Casual Listener
  • Hi good people of spotify,   For a year I have been able to send to my friend songs & messages but I could not receive any message or songs from him. Could you pl...
  • Darius999
  • Casual Listener
  • 292 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 292 Views
  • 1 replies
  • 0 likes

"Cannot receive songs and private message

Hi,Since a few weeks I can't receive any message and songs from my friend. Could you please let me know what is the problem? Thanks in advance for your help.Cheers,Sabmey

  • Casual Listener
  • Hi, Since a few weeks I can't receive any message and songs from my friend. Could you please let me know what is the problem? Thanks in advance for your help. Cheers, Sabmey
  • Darius999
  • Casual Listener
  • 522 Views
  • 4 replies
  • 0 likes
  • Other
    Subscription
  • 522 Views
  • 4 replies
  • 0 likes

Offers and Subscription help

It says I have already used the $0.99 offer or a free trial so I cannot get 3 months for $0.99. However, I have not already used that offer, and I am trying to use premium for the first time. Wondering if there is a glitch that can be fixed.

  • Casual Listener
  • It says I have already used the $0.99 offer or a free trial so I cannot get 3 months for $0.99. However, I have not already used that offer, and I am trying to use premium for the first time. Wonderi...
  • mayposadas
  • Casual Listener
  • 185 Views
  • 3 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 185 Views
  • 3 replies
  • 0 likes

99 cent for 3 month do not work !

Hello, I bought premium for 1 Month eacause im getting a gift (3 Month Premium) but i didnt get them. I only got 1 month. please help me ! (sorry for bad english im from Germany)

  • Casual Listener
  • Hello,   I bought premium for 1 Month eacause im getting a gift (3 Month Premium) but i didnt get them. I only got 1 month. please help me !   (sorry for bad english im from Germany)
  • SuchDope
  • Casual Listener
  • 280 Views
  • 6 replies
  • 0 likes
  • Premium
  • 280 Views
  • 6 replies
  • 0 likes

Linking Facebook

I originally started using my spotify through Facebook. The primary (premium) account I use now is through my email and not facebook. Is there a way for me to link these two accounts?

  • Newbie
  • I originally started using my spotify through Facebook.  The primary (premium) account I use now is through my email and not facebook.  Is there a way for me to link these two accounts?
  • AustinTanguay
  • Roadie
  • 135 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 135 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Student Charged $5.40 Even though I wasn't Eligible

Hello, I recently tried to apply for Spotify student, but couldn't verify my school since I am homeschooled and still in my last year in highschool. I entered my debit card details thinking that I would get the Premium right after that, but when I go...

  • Newbie
  • Hello,   I recently tried to apply for Spotify student, but couldn't verify my school since I am homeschooled and still in my last year in highschool. I entered my debit card details thinking ...
  • Ox1
  • Roadie
  • 436 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 436 Views
  • 1 replies
  • 0 likes

Customer services????

I recenly purchased a 12 month gift subscription for someone, but I used an incorrect recipient email address. Spotify have taken payment but I can not contact anyone to correct this!! There is no reply from the @spotifycares (!) twitter acount, only...

  • Newbie
  • I recenly purchased a 12 month gift subscription for someone, but I used an incorrect recipient email address. Spotify have taken payment but I can not contact anyone to correct this!! There is no re...
  • KatesHere
  • Community Legend
  • 199 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 199 Views
  • 1 replies
  • 0 likes

He pagado 2 veces

He pagado 2 veces la suscripción premium ,el mismo mes ,por error. Me pueden hacer devolución?El mes que viene solo me cobraran uno?Gracias

  • Casual Listener
  • He pagado 2 veces la suscripción premium ,el mismo mes ,por error. Me pueden hacer devolución? El mes que viene solo me cobraran uno? Gracias
  • gemmacv76
  • Casual Listener
  • 250 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 250 Views
  • 1 replies
  • 0 likes

US vs UK Charging

Quick question and I know this is more moaning than an actualy question, but the exchange rate for 1USD is 0.67p. Why is the UK being charged a third more than people paying a subscription in the US? We effectively pay £39 more per year ($59) for exa...

  • Casual Listener
  • Quick question and I know this is more moaning than an actualy question, but the exchange rate for 1USD is 0.67p.   Why is the UK being charged a third more than people paying a subscript...
  • silverphone82
  • Casual Listener
  • 168 Views
  • 1 replies
  • 0 likes
  • Premium
  • 168 Views
  • 1 replies
  • 0 likes

Can I buy spotify for a year for my friend and get a student discount?

I want to get my friend a year of spotify premium. Can I get this at a student discount level? We are both students.

  • Casual Listener
  •  I want to get my friend a year of spotify premium. Can I get this at a student discount level? We are both students. 
  • Ox1
  • Roadie
  • 450 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 450 Views
  • 1 replies
  • 0 likes

Facebook account removed, but still paying for Premium

I had a Facebook account for several years which was using a nick name. This account is recently blocked and now it is deleted. I used this account to create a premium spotify login and can't login to spotify any more. How can I stop this Premium acc...

  • Newbie
  • I had a Facebook account for several years which was using a nick name. This account is recently blocked and now it is deleted. I used this account to create a premium spotify login and can't lo...
  • Ox1
  • Roadie
  • 262 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 262 Views
  • 1 replies
  • 0 likes

Deactivated Facebook

I don't want to use my Facebook but my Spotify is linked to it so I lose that too. I made a new Spotify account so I would not have to worry about Facebook no more. How would I get all my music and playlist from my old Spotify account to the one I re...

  • Newbie
  • I don't want to use my Facebook but my Spotify is linked to it so I lose that too. I made a new Spotify account so I would not have to worry about Facebook no more. How would I get all my music and p...
  • Ox1
  • Roadie
  • 146 Views
  • 1 replies
  • 0 likes
  • Account
  • 146 Views
  • 1 replies
  • 0 likes

Solved!! Will I be able to transfer all my music into a new account?

- Hello my name is Kevin . And good mourning. I just have a small question regarding the account usernames?. Ive tried reading threads regarding on how to change the usernames from the numbers but i read that it was impossible to do so and suggested ...

  • Visitor
  • - Hello my name is Kevin . And good mourning. I just have a small question regarding the account usernames?. Ive tried reading threads regarding on how to change the usernames from the numbers but i ...
  • Ox1
  • Roadie
  • 292 Views
  • 1 replies
  • 0 likes
  • Account
  • 292 Views
  • 1 replies
  • 0 likes