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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
75945 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93343 Views
9 replies
2 likes
Plan: Duo PlanCountry: CanadaDevice: Mobile (Android) & desktopOperating System: Windows 10 I can't update my payment info. A long time ago, I upgrade to a duo account from a free account. A plan manager wasn't assigned and I don't have the option to...
Plan: Duo Plan Country: Canada Device: Mobile (Android) & desktop Operating System: Windows 10 I can't update my payment info. A long time ago, I upgrade to a duo account f...
Moderator
822 Views
1 replies
0 likes
Going by the cancellation screen on the Spotify website I get 0 songs on mobile once my premium cancelled. Is this right?!
Going by the cancellation screen on the Spotify website I get 0 songs on mobile once my premium cancelled. Is this right?!
Gig Goer
1077 Views
4 replies
0 likes
Device: Macbook Pro 2019Browser: Chrome My Question or Issue:Whatever I do, I am unable to post an idea. This seems like a bug on your end with 'post flooding detected' after an error is received? I have attached a copy of the message I am receiving ...
Device: Macbook Pro 2019 Browser: Chrome My Question or Issue: Whatever I do, I am unable to post an idea. This seems like a bug on your end with 'post flooding detected' after a...
Gig Goer
706 Views
2 replies
0 likes
PlanPremium to Premium FamilyCountryFrance to Ireland My Question or IssueGood morning, I have moved to Ireland about 3 years ago but kept my account based in France since I haven't opened a bank account here. However, the country which my account is...
Plan Premium to Premium Family Country France to Ireland My Question or Issue Good morning, I have moved to Ireland about 3 years ago but kept my account based in France since I...
Spotify Legend
821 Views
3 replies
0 likes
I will preface by saying the account I am using to post this is not the account I am referring to. Years ago, my ex and I were sharing a spotify account. I got a new phone recently and went to log onto my account on the new device. I cannot access it...
I will preface by saying the account I am using to post this is not the account I am referring to. Years ago, my ex and I were sharing a spotify account. I got a new phone recently and went ...
Spotify Star
828 Views
1 replies
0 likes
Spotify couldn't recover my account because I set it up from Facebook, but the recovery links came to my e-mail address and the links don't work, they say they can't help me due to security and privacy policies, it's annoying.
Spotify couldn't recover my account because I set it up from Facebook, but the recovery links came to my e-mail address and the links don't work, they say they can't help me due to security and priva...
Casual Listener
642 Views
2 replies
0 likes
I run a DTC online wine business. I was wondering if it is legal to print and include a Spotify QR code and playlist with their purchased wine order? No extra cost is included, only the wine is the commercial part of this exchange. Best, Owen
I run a DTC online wine business. I was wondering if it is legal to print and include a Spotify QR code and playlist with their purchased wine order? No extra cost is included, only the wine...
Spotify Legend
2564 Views
1 replies
0 likes
I received an email from Spotify asking me to update my zip code, so that Spotify would have it for tax purposes. My zip code is 75068-3150, which has a different tax rate than 75068. When I try to save the zip code, I receive an error that indicates...
I received an email from Spotify asking me to update my zip code, so that Spotify would have it for tax purposes. My zip code is 75068-3150, which has a different tax rate than 75068. ...
Spotify Legend
944 Views
1 replies
0 likes
PlanPremiumCountryUnited States My Question or IssueWhen I or another person go to my Spotify profile on the Desktop version only, clicking on any "see all" on my playlists, top tracks, or trying to see my followers immediately sends you to another p...
Plan Premium Country United States My Question or Issue When I or another person go to my Spotify profile on the Desktop version only, clicking on any "see all" on my playlists, top trac...
Spotify Star
978 Views
4 replies
0 likes
Now that Spotify has pushed display names, I would like my original username to be a randomly-generated name instead. I started Spotify with a basic first-last name, but because that is visible in my profile link, I do not want it anymore. Logging in...
Now that Spotify has pushed display names, I would like my original username to be a randomly-generated name instead. I started Spotify with a basic first-last name, but because that is visible in my...
Spotify Star
967 Views
5 replies
0 likes
We have Spotify Duo, and I can't seem to find the same home speakers as my partner. We have an Alexa upstairs and downstairs, however, if I want to use them they don't appear in my Spotify connect. Would it be possible for the speakers seen by the ma...
We have Spotify Duo, and I can't seem to find the same home speakers as my partner. We have an Alexa upstairs and downstairs, however, if I want to use them they don't appear in my Spotify connect. W...
Spotify Legend
977 Views
4 replies
1 likes
Hi,can someone please tell me how to format my artist bio? For example: I can't find a way to make line breaks. Spotify just doesn't take them. Basically I can't find a way to edit bios in a way that the changes stay. It now ended with the system jus...
Hi, can someone please tell me how to format my artist bio? For example: I can't find a way to make line breaks. Spotify just doesn't take them. Basically I can't find a way to edit bios in a way th...
Spotify Legend
5252 Views
4 replies
0 likes
Dear Spotify AB, As I monitor your Websites and Mobile Application when a Sotify AB and Sotify user want to become premium account by link to credit cards (VISA/MasterCard/Ammerican Express) at your websites/Spotify Mobile application. But your syste...
Dear Spotify AB, As I monitor your Websites and Mobile Application when a Sotify AB and Sotify user want to become premium account by link to credit cards (VISA/Mas...
411 Views
0 replies
0 likes
Guys, I need your help! I have another account and I can't access it because Spotify says it doesn't exist, but it does because I have a premium one and I get the bills every month! I've tried every possible login but none work... How can I get in co...
Guys, I need your help! I have another account and I can't access it because Spotify says it doesn't exist, but it does because I have a premium one and I get the bills every month! I've tried every ...
Spotify Star
464 Views
1 replies
0 likes
PlanPremium (family)CountryGermany DevicePixel 4a and LaptopOperating SystemAndroid 11 and Windows 10 My Question or IssueHey there,I got a problem with an unrecognized device. Yesterday, I found a device (named Sky1371) in my connected devices, whic...
Plan Premium (family) Country Germany Device Pixel 4a and Laptop Operating System Android 11 and Windows 10 My Question or Issue Hey there, I got a problem with an unrecog...
Moderator
825 Views
2 replies
0 likes
I have signed up for a one year Spotify subscription plan with my location set to IN, but I am now in the UK and want to change my location, I have updated my payment info to UK and I've done all the steps I have been told. However now i need to wait...
I have signed up for a one year Spotify subscription plan with my location set to IN, but I am now in the UK and want to change my location, I have updated my payment info to UK and I've done all the...
Spotify Legend
577 Views
1 replies
0 likes
My Spotify account (Username: ) has been working fine for years, the other day I decided to log in via my Facebook account which uses the same email address as my main account. After logging out of my Facebook Spotify account, I logged back into my m...
My Spotify account (Username: <snip - moderator edit>) has been working fine for years, the other day I decided to log in via my Facebook account which uses the same email address as my ma...
Spotify Legend
1280 Views
5 replies
0 likes
There are ads playing now that have cursing in them! How do I prevent these types of ads from being played in my player? I don't want to hear that language, and plus it's at work. Very inappropriate, Spotify.
There are ads playing now that have cursing in them! How do I prevent these types of ads from being played in my player? I don't want to hear that language, and plus it's at work. Very inapprop...
Newbie
2218 Views
7 replies
5 likes
I wanted to add email in my account because without it i can not even reset password. When i wanted to add email in my account, the box where you can enter the email was like dark (i could not write anything there). I am attaching a screenshot so you...
I wanted to add email in my account because without it i can not even reset password. When i wanted to add email in my account, the box where you can enter the email was like dark (i could not ...
Spotify Legend
1030 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceIphone XR, had Iphone 6My Question or Issue I got a new phone (iPhone XR) and can not log into the sportify app. I can log into Spotify on the phone browser, desktop browser, desktop app, and tv app but not phone app. When ...
Plan Premium Country USA Device Iphone XR, had Iphone 6 My Question or Issue I got a new phone (iPhone XR) and can not log into the sportify app. I can log into Spotify on the...
Spotify Legend
736 Views
2 replies
0 likes
