Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I received an email stating that spotify received a chargeback form my payment provider and that they credited me back to my payment account. This is a mistake I paid on November 14 and have not been credited any money. I've sent four emails to spoti...
Hi! Is there anyway to add a 3rd person the my Spotify Family account. Currently I have myself and my father added. When I try to manage my account no invite button is shown to add additional people.
I went to my account page and it says I do not qualify. I have had Premium for a week and would like the 99 cent trial rate. I have never been a Premium user. Someone help!
I downloaded a free trial of spotify and it says my autorenewal date is jan 2 2016....i was unfer the impression that this was a 30 day trial but January would be a 60 day....just wanna make sure i won't be charged cause this is kinda confusing. ...p...
I lost my Spotify information due to resetting my phone completely my card has been charged 2 times due to my stupidity and I don't remember my username except that it had a bunch if random letters and maybe one number.I forgot my password and email ...
I dont listen to the same music anymore and it will be easier to delete and start over with a new account, But the contact form WILL NOT come up
Hi, today without knowing it was not permitted, I tried to upgrade a friend's account with a credit card I'm already using with my own account. The system automatically rejected the upgrade, but the credit card was charged still. I already contacted ...
My sons have been fighting over one subscription as when one is listening and the other signs on to listen, the first one's music is paused. I therefore have upgrade to a family subscription, and have sent an invitation to my 2 teenaged sons. But the...
Hello, The email active in my spotify acc is not active and invaded by Spam. I cannot log in any longer.I want to use my new email account, but cannot change this because i cannot select a country in a dropdown box.What can i do? Kind regards,
Hi there, really frustrating. I've had a premium account since 2009. Last night while I was listening to some sweet sweet Type O Negative my account just logged out and I simply couldn't log back in again. I was presented with a message in the app sa...
I have had premium for months now and deleted Facebook and had to resign up and now my premium account won't play music. Highly frustrating and what's worse is the support system for spotify isn't any support at all.
Congratulations! You have a new rank in the Spotify Community As a result of your clicking this link you have earned a new rank. Your new rank is Venue Enterer. Congratulations! You have a new rank in the Spotify Community As a result of your reading...
I've registered in Spotify through my facebook account and got Spotify Premium. I need tot know how to creat a user name and a password for logging in directly through Spotify without the need of Facebook and without loosing my Premium suscription. T...
I've crated a new accout I'd like to transfer the saved songs from that account to new one. Can anybody help me?
I accidentally clicked redeem in the corner of the dashboard instead of the ad for the .99 premium for 3 months, do I still get the deal or did I waste the whole 30$ on just three months of premium? If so, is there a spotify support email I can have ...
Hi! When checked my credit card statemant I saw I have 230 SEK as reserved. Is there any possibility to get answer if it was Spotify who reserved those money?
In the last 3 months, my charges have changed. It's really small but I'm just curious as to why it isn't the same from month to month. This past month it was $10.66 after tax and the month before that it was $10.81 after tax. Is this happening to any...
HiI forgot the password to my account and the email address that registerd when i made the account does not exist any more. Is it possible to get the new password sent to my current email address?
I used a paysafe card to buy a month's subscription and that was about two months ago. Today I went to buy premium again and I saw the paysafe option is no longer available, only credit cards, paypal and gift cards. My location is Greece. Is there an...