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Accounts

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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • chukos
  • Casual Listener
  • 175032 Views
  • 187 replies
  • 13 likes
  • Account
    Free
  • 175032 Views
  • 187 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Gig Goer
  • 11578 Views
  • 6 replies
  • 11 likes
  • Security
  • 11578 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 517047 Views
  • 986 replies
  • 113 likes
  • Account
  • 517047 Views
  • 986 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 126261 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 126261 Views
  • 74 replies
  • 12 likes

Solved!! Account Compromised/Hacked - No Response From Support

Hi,I had my Spotify Premium account hacked and am struggling to get a response from support. I've emailed the address in the "you've changed your email address" email, as well as filled out the online form. I've also sent multiple tweets to @SpotifyC...

  • Casual Listener
  • Hi, I had my Spotify Premium account hacked and am struggling to get a response from support. I've emailed the address in the "you've changed your email address" email, as well as filled out the o...
  • ksh15
  • Casual Listener
  • 448 Views
  • 4 replies
  • 0 likes
  • Account
  • 448 Views
  • 4 replies
  • 0 likes

Password

I have forgot my password and my email is wrong on my account so I can't reset my password, what can I do to change my password. I can't put in a new email address as it requires my password so I'm stuck. I have tried to email to close my account so ...

  • Newbie
  • I have forgot my password and my email is wrong on my account so I can't reset my password, what can I do to change my password. I can't put in a new email address as it requires my password so I'm s...
  • user-removed
  • Not applicable
  • 270 Views
  • 3 replies
  • 0 likes
  • Account
  • 270 Views
  • 3 replies
  • 0 likes

How to share latest activity on blogger?

Hi all. First of all; sorry if im opening this on the wrong section.. But couldnt find any other proper place to write. I want to share my latest activity or latest played songs list (eg. 10 items) on a blog sidebar.. Is there anyway i can do this? I...

  • Newbie
  • Hi all.   First of all; sorry if im opening this on the wrong section.. But couldnt find any other proper place to write.   I want to share my latest activity or latest played songs lis...
  • user-removed
  • Not applicable
  • 222 Views
  • 1 replies
  • 0 likes
  • Other
  • 222 Views
  • 1 replies
  • 0 likes

Student Subscription

Hello, so I wanted to get Spotify premium and I was looking at the offers and I saw the student one so I put my card information and it charged me immediately. So once I pressed continue its asking about what college I go to. Im still in high school ...

  • Casual Listener
  • Hello, so I wanted to get Spotify premium and I was looking at the offers and I saw the student one so I put my card information and it charged me immediately. So once I pressed continue its asking a...
  • armandolopez17
  • Casual Listener
  • 182 Views
  • 1 replies
  • 0 likes
  • Account
  • 182 Views
  • 1 replies
  • 0 likes

Running is Missing

Hi,I noticed that my Running is missing on my main menu page. All that shows up now is Browse, Radio, and Your Music. How do I get it back to the old way?

  • Newbie
  • Hi, I noticed that my Running is missing on my main menu page. All that shows up now is Browse, Radio, and Your Music. How do I get it back to the old way?
  • user-removed
  • Not applicable
  • 1690 Views
  • 1 replies
  • 3 likes
  • Account
    Premium
  • 1690 Views
  • 1 replies
  • 3 likes

I see my Facebook Profile pic, but can't connect to Facebook

1. I installed the latest Spotify software2. I logged in with my username and password.3. I see my Facebook profile picture in settings.4. When I go to the "Social" section there is a "Connect to Facebook" button. I click it.5. I log in to FB, the wi...

  • Casual Listener
  • 1. I installed the latest Spotify software 2. I logged in with my username and password. 3. I see my Facebook profile picture in settings. 4. When I go to the "Social" section there is a "Connect ...
  • dajovion
  • Casual Listener
  • 193 Views
  • 1 replies
  • 0 likes
  • Login
  • 193 Views
  • 1 replies
  • 0 likes

Spotyf for 3 months 0,99 cents

Hello guys, I see this on the website whenn i am nog logged in: spotify for 3 months for 0,99€ cents.But when i login it says: spotify for 3 months for 9,99€.What is this a cheapo kinda trick to trick people?Someoen can help me with this? Grst roy

  • Casual Listener
  • Hello guys,   I see this on the website whenn i am nog logged in: spotify for 3 months for 0,99€ cents. But when i login it says: spotify for 3 months for 9,99€. What is this a cheapo k...
  • hoenens
  • Casual Listener
  • 302 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 302 Views
  • 2 replies
  • 0 likes

Solved!! Switched accounts, would like to keep playlists?

I just switched accounts on Spotify because I would like to get rid of my Facebook account and I don't think there was a solution to unsync the two - so I made a new account. However I do not know how I would keep the playlists I have made on my old ...

  • Newbie
  • I just switched accounts on Spotify because I would like to get rid of my Facebook account and I don't think there was a solution to unsync the two - so I made a new account. However I do not know ho...
  • paulie2
  • Newbie
  • 332 Views
  • 2 replies
  • 0 likes
  • 332 Views
  • 2 replies
  • 0 likes

trying to contact spotify to move my account facebook hacked

cant find a way to save my life other than this to contact spotify. my facebook was hacked in china and i need to start a new account i guess. someone with spotify please contact me.

  • Visitor
  • cant find a way to save my life other than this to contact spotify. my facebook was hacked in china and i need to start a new account i guess. someone with spotify please contact me.
  • the_toutaku
  • Gig Goer
  • 174 Views
  • 1 replies
  • 0 likes
  • Account
  • 174 Views
  • 1 replies
  • 0 likes

cancel my accounts please

Ok. I tried to cancel it keeps taking money out of my account. And I tried to cancel. It says I now have 2 new accounts. I want zero. Cancel them now please.

  • Visitor
  • Ok. I tried to cancel it keeps taking money out of my account. And I tried to cancel. It says I now have 2 new accounts. I want zero. Cancel them now please.
  • erringtonmandy
  • Newbie
  • 221 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 221 Views
  • 1 replies
  • 0 likes

.99 3 months of premium.

If I buy the 0.99 for 3 months of preminium may I cancel it after the 3 months so I do not have to pay 9.99? Or will it not allow me ?

  • Newbie
  • If I buy the 0.99 for 3 months of preminium may I cancel it after the 3 months so I do not have to pay 9.99? Or will it not allow me ?
  • user-removed
  • Not applicable
  • 151 Views
  • 1 replies
  • 0 likes
  • Premium
  • 151 Views
  • 1 replies
  • 0 likes

Spotify spam mail??

Hi. I get theese Spotify mails from Spotify sweden that says " we can not charge your account ". Still your charging My account. Is IT spam? Also, the Spotify logo is in black/white?? Emil

  • Newbie
  • Hi. I get theese Spotify mails from Spotify sweden that says " we can not charge your account ". Still your charging My account. Is IT spam? Also, the Spotify logo is in black/white?? Emil
  • user-removed
  • Not applicable
  • 950 Views
  • 2 replies
  • 0 likes
  • Account
  • 950 Views
  • 2 replies
  • 0 likes

Delete

Just delete not going to waste my time. The fact that you have to go to Twitter for proper support and can't send an email is simply asinine.

  • Newbie
  • Just delete not going to waste my time. The fact that you have to go to Twitter for proper support and can't send an email is simply asinine. 
  • Tploughgaard
  • Newbie
  • 164 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 164 Views
  • 1 replies
  • 0 likes

Help

How can I set up a username and password? I've been using the login to Facebook feature and I'd like to have it set up the other way.

  • Casual Listener
  • How can I set up a username and password? I've been using the login to Facebook feature and I'd like to have it set up the other way.
  • KatesHere
  • Community Legend
  • 140 Views
  • 1 replies
  • 0 likes
  • Login
  • 140 Views
  • 1 replies
  • 0 likes

Login fail on mobile, computer ok.

Hi! Im helping a friend with Spotify, some days ago, login to mobile stopped working, says "wrong password or username" when we try, it works juast fine in computer, i have logged off and logged in on computer and its no problem, so i know that usern...

  • Casual Listener
  • Hi!   Im helping a friend with Spotify, some days ago, login to mobile stopped working, says "wrong password or username" when we try, it works juast fine in computer, i have logged off and lo...
  • wolfhoffmann
  • Casual Listener
  • 224 Views
  • 2 replies
  • 0 likes
  • Login
  • 224 Views
  • 2 replies
  • 0 likes

deleted my facebook

I deleted my Facebook account and now I can't access my premium spotify account. I sent spotify an email asking if I could get everything tranferred to this new account and they sent me one right back telling me to come here.

  • Casual Listener
  • I deleted my Facebook account and now I can't access my premium spotify account. I sent spotify an email asking if I could get everything tranferred to this new account and they sent me one right bac...
  • user-removed
  • Not applicable
  • 268 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 268 Views
  • 4 replies
  • 0 likes

Paid for premium, don't have premium

So I recently purchased the 3 months for $1 today, the transaction showed up on my bank statement, but I did not receive a receipt via email that I purchased, nor is it workin on my account. I did a clean reinstall and log out as well. What's going o...

  • Visitor
  • So I recently purchased the 3 months for $1 today, the transaction showed up on my bank statement, but I did not receive a receipt via email that I purchased, nor is it workin on my account. I did a ...
  • user-removed
  • Not applicable
  • 182 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 182 Views
  • 1 replies
  • 0 likes

Help

I have premium and I'm trying to switch to the family plan. Do I have to wait for the subscription to expire before I can switch? I've been trying to switch all night but I can't figure it out.

  • Casual Listener
  • I have premium and I'm trying to switch to the family plan. Do I have to wait for the subscription to expire before I can switch? I've been trying to switch all night but I can't figure it out.
  • Rocksvolcom
  • Casual Listener
  • 139 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 139 Views
  • 2 replies
  • 0 likes

Solved!! Spotify not showing my Premium subscription

I am currently paying for a Spotify premium subscription that I've had for about a year, but suddenly today both the PC and mobile apps are asking me to upgrade to premium and are playing ads. My account info via the website shows my subscription, an...

  • Casual Listener
  • I am currently paying for a Spotify premium subscription that I've had for about a year, but suddenly today both the PC and mobile apps are asking me to upgrade to premium and are playing ads. My acc...
  • user-removed
  • Not applicable
  • 367 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 367 Views
  • 3 replies
  • 0 likes

Charged for student account - still no premium

Hi. I've followed all the steps to try to fix my issue, even filled out a contact form, but it just sent me back here stating that it was sure to fix my issue.Basically I tried purchasing a student account, and it couldn't verify my status as a stude...

  • Newbie
  • Hi. I've followed all the steps to try to fix my issue, even filled out a contact form, but it just sent me back here stating that it was sure to fix my issue. Basically I tried purchasing a stude...
  • Ox1
  • Roadie
  • 158 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 158 Views
  • 1 replies
  • 0 likes