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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Patverderrie
  • Visitor
  • 255955 Views
  • 782 replies
  • 81 likes
  • Account
  • 255955 Views
  • 782 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126576 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126576 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 69808 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 69808 Views
  • 63 replies
  • 8 likes

Solved!! Text message scam

Hi, I just received a SMS message from "Spotify" about a suspicious action linked to my phone number and they asked me to click on a link or they will suspend my account?!Is it fake ? Thank you, Sam

  • Casual Listener
  • Hi, I just received a SMS message from "Spotify" about a suspicious action linked to my phone number and they asked me to click on a link or they will suspend my account?! Is it fake ?   Than...
  • mrrobineau89
  • Casual Listener
  • 7433 Views
  • 3 replies
  • 0 likes
  • Account
  • 7433 Views
  • 3 replies
  • 0 likes

COBRO EN DOLARES

OBTUVE EL PLAN PREMIUM, A 28.90 SOLES COMO INDICA EN SU PUBLICIDAD, PERO ME ESTÁN COBRANDO EN DÓLARES, Y QUIERO QUE ME COBREN EN MI MONEDA LOCAL QUE ES EN SOLES. PlanPremiumCountryPeru

  • Visitor
  • OBTUVE EL PLAN PREMIUM, A 28.90 SOLES COMO INDICA EN SU PUBLICIDAD, PERO ME ESTÁN COBRANDO EN DÓLARES, Y QUIERO QUE ME COBREN EN MI MONEDA LOCAL QUE ES EN SOLES.       Plan Premiu...
  • donbergaaas
  • Composer
  • 532 Views
  • 2 replies
  • 0 likes
  • Account
  • 532 Views
  • 2 replies
  • 0 likes

Two accounts?

Hello, after many years of living off of the free account and using Spotify only rarely, I signed up for the free trial of Premium about a month ago and loved it. This morning I could not remember my password or remember if I had signed up with Faceb...

  • Visitor
  • Hello, after many years of living off of the free account and using Spotify only rarely, I signed up for the free trial of Premium about a month ago and loved it.  This morning I could not remem...
  • Brunelicia
  • Community Legend
  • 244 Views
  • 1 replies
  • 0 likes
  • Account
  • 244 Views
  • 1 replies
  • 0 likes

Solved!! Linking to facebook & unable to find friends

Hello,years back I had a facebook account with the same email I have today. I think I already linked my spotify to facebook back then, and I'm trying to do it again, but my username stays a number and not my facebook account, and as a a sideeffect, I...

  • Casual Listener
  • Hello, years back I had a facebook account with the same email I have today.  I think I already linked my spotify to facebook back then, and I'm trying to do it again, but my username stays a n...
  • Rene01
  • Community Legend
  • 333 Views
  • 3 replies
  • 0 likes
  • Account
  • 333 Views
  • 3 replies
  • 0 likes

Songs and playlists lost--replaced by new songs and playlists

Hello, Today I logged into Spotify to find that my playlists were all deleted (including My Discover Weekly) and replaced with playlists I did not create (containing songs I don't listen to). I checked my "Songs" folder and noticed that many new song...

  • Newbie
  • Hello,   Today I logged into Spotify to find that my playlists were all deleted (including My Discover Weekly) and replaced with playlists I did not create (containing songs I don't listen to)...
  • OneByBoo
  • Community Legend
  • 326 Views
  • 1 replies
  • 0 likes
  • Account
  • 326 Views
  • 1 replies
  • 0 likes

Cuando busco mi usuario desde otra cuenta no aparece

PlanFreeCountryColombia My Question or IssueCree un nuevo usuario de Spotify y al buscarlo desde otra cuenta la plataforma me dice que no encuentra ningún resultado. ¿Porqué ocurre esto?

  • Visitor
  • Plan Free Country Colombia   My Question or Issue Cree un nuevo usuario de Spotify y al buscarlo desde otra cuenta la plataforma me dice que no encuentra ningún resultado. ¿Porqué ocurre e...
  • Luan
  • Spotify Star
  • 246 Views
  • 1 replies
  • 0 likes
  • Account
  • 246 Views
  • 1 replies
  • 0 likes

Solved!! Registering Spotify Premium with Spark

My spark plan has changed, but still has Spotify Premium. I go to Register. Enter my mobile number, and cant get any further than this message: 'Looks like you've already got Spotify on this number. Want to try another number instead?' Any help would...

  • Visitor
  • My spark plan has changed, but still has Spotify Premium.  I go to Register. Enter my mobile number,  and cant get any further than this message:   'Looks like you've already got S...
  • Luan
  • Spotify Star
  • 1954 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1954 Views
  • 7 replies
  • 0 likes

'New Releases' in the genre Country never update

PlanPremiumCountryUK Wasn't too sure of the correct topic for this post so please advise if it would be better suited elsewhere. The issue is as follows: going to, Browse - Genres & Moods - Country, brings up the genre page with playlists and what ar...

  • Visitor
  • Plan Premium Country UK   Wasn't too sure of the correct topic for this post so please advise if it would be better suited elsewhere.    The issue is as follows: going to, Brows...
  • user-removed
  • Not applicable
  • 532 Views
  • 2 replies
  • 0 likes
  • Other
    Premium
  • 532 Views
  • 2 replies
  • 0 likes

Moods artists page missing music

Hi guys... I’ve just noticed that Moods and Nightingale Dime Ep isn’t synced to Moods artists page. See both below if they could be synchronised it would be great for listeners https://open.spotify.com/artist/14uVJsPC4DByeuD0cq36ez?si=sZn4CV1xRlW4EKx...

  • Newbie
  • Hi guys... I’ve just noticed that Moods and Nightingale Dime Ep isn’t synced to Moods artists page. See both below if they could be synchronised it would be great for listeners     https:...
  • OneByBoo
  • Community Legend
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Solved!! Can't reset password

I'm attempting to unlink my Facebook account from my Spotify account. I followed these steps and saw that I needed to reset my password for the email. When I follow the password reset process, I receive a reset link in my email and sent to the reset ...

  • Casual Listener
  • I'm attempting to unlink my Facebook account from my Spotify account. I followed these steps and saw that I needed to reset my password for the email. When I follow the password reset process, I...
  • Luan
  • Spotify Star
  • 779 Views
  • 3 replies
  • 0 likes
  • Account
  • 779 Views
  • 3 replies
  • 0 likes

What kind of premium account will get me all the music access from every country?

PlanPremiumCountryIndiaDevicezenfone, Asus fx553vdOperating SystemAndroid, Windows My Question or IssueWhat kind of premium account will get me all the music access from every country? I see that, not all music is available in every country, some are...

  • Casual Listener
  • Plan Premium Country India Device zenfone, Asus fx553vd Operating System Android, Windows   My Question or Issue What kind of premium account will get me all the music access from ever...
  • Loxer
  • Spotify Star
  • 400 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 400 Views
  • 1 replies
  • 0 likes

Solved!! Next song "In queue" disappears (Read below)

PlanPremiumDeviceiPhone 8Operating SystemiOS 12.4 My Question or IssueI hope you can see it on the video I attached, that whenever I add a song to the Queue, it disappears. I can't move it, I can't remove it. This has been going on for about 2 months...

  • Regular
  • Plan Premium Device iPhone 8 Operating System iOS 12.4   My Question or Issue I hope you can see it on the video I attached, that whenever I add a song to the Queue, it disappears. I can...
  • stratofortress2
  • Regular
  • 7866 Views
  • 8 replies
  • 0 likes
  • Other
    Premium
  • 7866 Views
  • 8 replies
  • 0 likes

Changing song metadata

My Question or IssueI uploaded a song through Distrokid onto spotify. I only realized now that it also put my whole full name on it, not just my artist name. How can I change that? Thank you,Richard

  • Casual Listener
  • My Question or Issue I uploaded a song through Distrokid onto spotify. I only realized now that it also put my whole full name on it, not just my artist name. How can I change that?   Thank y...
  • NordicDunn
  • Casual Listener
  • 4497 Views
  • 6 replies
  • 0 likes
  • Other
  • 4497 Views
  • 6 replies
  • 0 likes

Can't upload playlist to playlist exchange

HI! I can't seem to upload a playlist to the playlist exchange despite me uploading the URL direct from Spotify and it also show the playlist underneath. Can anyone help?

  • Music Fan
  • HI!  I can't seem to upload a playlist to the playlist exchange despite me uploading the URL direct from Spotify and it also show the playlist underneath.  Can anyone help?
  • Rene01
  • Community Legend
  • 560 Views
  • 10 replies
  • 0 likes
  • Other
  • 560 Views
  • 10 replies
  • 0 likes

Bring Back Personal Top Lists

so today when i clicked the spotify app it had me logged out first time it done this. then when i logged in i clicked library and both my play list were gone and replaced with songs i dont listen too and a bunch of BTS stuff..what gives here?

  • Newbie
  • so today when i clicked the spotify app it had me logged out first time it done this. then when i logged in i clicked library and both my play list were gone and replaced with songs i dont listen too...
  • Jose_M
  • Spotify Star
  • 1064 Views
  • 1 replies
  • 0 likes
  • 1064 Views
  • 1 replies
  • 0 likes

My credit card was replaced when I pay for subscripton as a gift

PlanPremiumCountryCanadaDeviceAndroidOperating My Question or IssueI gave spotify as a gift and I need to replace the credit card information without the account email because I don't have it. I do have the 10 digit account that shows up on the credi...

  • Visitor
  • Plan Premium Country Canada Device Android Operating    My Question or Issue I gave spotify as a gift and I need to replace the credit card information without the account email be...
  • Billy-J
  • Spotify Star
  • 277 Views
  • 2 replies
  • 0 likes
  • Premium
  • 277 Views
  • 2 replies
  • 0 likes

I can see my deleted account

Hi, I recently deleted my account, but I still see it in spotify. How can I make it to disappear forever? Is there something else I have to do besides delete my account permanently?

  • Casual Listener
  • Hi,   I recently deleted my account, but I still see it in spotify. How can I make it to disappear forever? Is there something else I have to do besides delete my account permanently?   ...
  • SergioCastillo1
  • Casual Listener
  • 898 Views
  • 2 replies
  • 0 likes
  • Account
  • 898 Views
  • 2 replies
  • 0 likes

Logged out due to failed transfer?

Today I saw that I was logged out from my premium account on both my MacBook and telephone. I tried to log in again, I tried to reset my password, but it's not possible. I checked my Spotify payments and saw that the automatic transfer of this month ...

  • Visitor
  • Today I saw that I was logged out from my premium account on both my MacBook and telephone. I tried to log in again, I tried to reset my password, but it's not possible.  I checked my Spotify p...
  • Billy-J
  • Spotify Star
  • 204 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 204 Views
  • 1 replies
  • 0 likes

Shuffle

how do I shuffle my whole library? I know how to shuffle individual playlists, and albums, but not entire library

  • Visitor
  • how do I shuffle my whole library? I know how to shuffle individual playlists, and albums, but not entire library   
  • Billy-J
  • Spotify Star
  • 291 Views
  • 3 replies
  • 1 likes
  • Account
  • 291 Views
  • 3 replies
  • 1 likes

Solved!! Spotify TV app keeps logging out

PlanPremiumCountryNetherlandsDevicePhilips 49PUS6412 (TV)Operating SystemAndroid My Question or IssueFor a couple of weeks now, my TV app refuses to keep me logged in to my Spotify account. Each time I need to log in via either my phone or by enterin...

  • Newbie
  • Plan Premium Country Netherlands Device Philips 49PUS6412 (TV) Operating System Android   My Question or Issue For a couple of weeks now, my TV app refuses to keep me logged in to my...
  • Luan
  • Spotify Star
  • 5189 Views
  • 7 replies
  • 2 likes
  • Account
    Login
  • 5189 Views
  • 7 replies
  • 2 likes