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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 382926 Views
  • 918 replies
  • 107 likes
  • Account
  • 382926 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166436 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166436 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 97092 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 97092 Views
  • 68 replies
  • 10 likes

My account doesn't pop up on search

When my friends try to find my account, nothing pops up in search results. When I try to search up their accounts, it works and their profile appears in searches. What is wrong with my account???

  • Visitor
  • When my friends try to find my account, nothing pops up in search results. When I try to search up their accounts, it works and their profile appears in searches. What is wrong with my account???
  • Maxim
  • Spotify Star
  • 390 Views
  • 1 replies
  • 0 likes
  • Account
  • 390 Views
  • 1 replies
  • 0 likes

Re: Account is being hacked

What do you do in case you sign in Spotify with your Facebook account? 

  • Casual Listener
  • What do you do in case you sign in Spotify with your Facebook account? 
  • OneByBoo
  • Roadie
  • 358 Views
  • 3 replies
  • 0 likes
  • 358 Views
  • 3 replies
  • 0 likes

Inconsistent UI between all platforms

I think that redesign can be good and helpful for certain things, such as iOS mobile update that completely changed the app, however, there are things such as the shuffle play button still on iPad and it is inconsistent design everywhere between andr...

  • Music Fan
  • I think that redesign can be good and helpful for certain things, such as iOS mobile update that completely changed the app, however, there are things such as the shuffle play button still on iPad an...
  • Luan
  • Spotify Star
  • 676 Views
  • 1 replies
  • 1 likes
  • All Platforms
    Other
  • 676 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't get rid of hacker?

PlanFamily planCountry AustraliaDeviceMoto E4Operating SystemAndroid Oreo My Question or Issue About a month ago I started having a playlist that I didn't make appear in my heavy rotation, and the web player would open itself and play random music, s...

  • Newbie
  • Plan Family plan Country  Australia Device Moto E4 Operating System Android Oreo   My Question or Issue  About a month ago I started having a playlist that I didn't make...
  • Xenia
  • Moderator
  • 4313 Views
  • 3 replies
  • 3 likes
  • Security
  • 4313 Views
  • 3 replies
  • 3 likes

Do I need to delete my premium account when I become member of a family account?

Hi guys! I had a normal premium account till today. Now my family invited me to become member of the family account, so I did. Do I need to delete my premium account when I become member of a family account? Will this happen automatically? Will I sti...

  • Visitor
  • Hi guys!    I had a normal premium account till today. Now my family invited me to become member of the family account, so I did. Do I need to delete my premium account when I become memb...
  • Emilia_8
  • Community Legend
  • 439 Views
  • 1 replies
  • 0 likes
  • Account
  • 439 Views
  • 1 replies
  • 0 likes

Superuser Contribution CONTACTO CON OTROS USUARIOS SPOTIFY

My Question or Issue Buenos días. Quiero contactar con otros usuarios de Spotify y no sé cómo hacerlo. Donde veo sus datos ? Muchas gracias

  • Casual Listener
  •     My Question or Issue  Buenos días. Quiero contactar con otros usuarios de Spotify y no sé cómo hacerlo. Donde veo sus datos ? Muchas gracias
  • Xenia
  • Moderator
  • 2488 Views
  • 4 replies
  • 0 likes
  • Account
  • 2488 Views
  • 4 replies
  • 0 likes

Superuser Contribution Loading second copy of Spotify app on my new PC while keeping existing copy on old PC.

I've had Spotify Premium for several years. My PC is not as fast, etc. as it used to be. So I got a new one. The old one has the existing Spotify premium app. How do it get a Spotify premium app on the new phone while I keep the existing version on t...

  • Visitor
  • I've had Spotify Premium for several years.  My PC is not as fast, etc. as it used to be.  So I got a new one.  The old one has the existing Spotify premium app.  How do it get a ...
  • Elena
  • Moderator
  • 525 Views
  • 1 replies
  • 0 likes
  • Other
  • 525 Views
  • 1 replies
  • 0 likes

Re: Contact form not working

Hi The contact form is not working. Do you have any idea how I can now delete my free account?

  • Newbie
  • Hi The contact form is not working. Do you have any idea how I can now delete my free account?
  • MrTilllus
  • Newbie
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Solved!! Cannot log into account

PlanFreeCountryGermanyDeviceComputerOperating SystemWindows 8 My Question or IssueHello everyone,I cannot log into my account. First, there was the issue with my firewall blocking spotify and I don't know whether or not, this issue has been solved. I...

  • Casual Listener
  • Plan Free Country Germany Device Computer Operating System Windows 8   My Question or Issue Hello everyone, I cannot log into my account. First, there was the issue with my firewall b...
  • Billy-J
  • Spotify Star
  • 967 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 967 Views
  • 3 replies
  • 0 likes

Cannot log in

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI keep trying to log in and it says that my email/username/password is incorrect which it isn...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I keep ...
  • OneByBoo
  • Roadie
  • 318 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 318 Views
  • 1 replies
  • 0 likes

I lost my account

Hi, some time ago I tried to login in my old account "fidostop" but it says that it doesn't exist. I've got this account for several years and I can't use the mail to get it back because I have no longer access to that mail. Is there any way I can ge...

  • Visitor
  • Hi, some time ago I tried to login in my old account "fidostop" but it says that it doesn't exist. I've got this account for several years and I can't use the mail to get it back because I have no lo...
  • Emilia_8
  • Community Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 229 Views
  • 1 replies
  • 0 likes

Superuser Contribution facebook login on Android device stopped working since two days

PlanPremiumCountryGermanyDeviceXiami Mi A2-liteOperating SystemAndroid Oreo My Question or IssueSince Yesterday, login with facebook doesn't work anymore.Usually it auto-connects, now I get the login screen with the option to log in with facebook, bu...

  • Visitor
  • Plan Premium Country Germany Device Xiami Mi A2-lite Operating System Android Oreo   My Question or Issue Since Yesterday, login with facebook doesn't work anymore. Usually it auto-co...
  • Elena
  • Moderator
  • 320 Views
  • 1 replies
  • 0 likes
  • Login
  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution Add desktop "Appears On" Album List to Mobile

I notice that on the desktop version of an artist's profile, there's a feature that lets you view every album that that artist is featured in, the "Appears On" section. On mobile, this section is just a link to an artist radio. It would be much prefe...

  • Casual Listener
  • I notice that on the desktop version of an artist's profile, there's a feature that lets you view every album that that artist is featured in, the "Appears On" section. On mobile, this section is jus...
  • Fandomocity
  • Casual Listener
  • 414 Views
  • 2 replies
  • 0 likes
  • Mobile
  • 414 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why is my account being logged in elsewhere?

Three times today, while sleeping, I received email notifications on new sign ins for my account from Italy and the US. This is the second time where something like this has happened. Songs are added and removed, music has also been played on its own...

  • Casual Listener
  • Three times today, while sleeping, I received email notifications on new sign ins for my account from Italy and the US. This is the second time where something like this has happened. Songs are added...
  • Shonuf023
  • Gig Goer
  • 10630 Views
  • 7 replies
  • 1 likes
  • Account
    Login
    Premium
  • 10630 Views
  • 7 replies
  • 1 likes

Someone hacked my account and Spotify doesn't care. Any way to contact support?

Someone made a Spotify account using my email, and made some fake made-up username. I asked them to figure out how that happened via direct contact, and this is the email reply I got: We have some quick options we think can help you:Try searching our...

  • Newbie
  • Someone made a Spotify account using my email, and made some fake made-up username. I asked them to figure out how that happened via direct contact, and this is the email reply I got:   We hav...
  • Shonuf023
  • Gig Goer
  • 837 Views
  • 2 replies
  • 0 likes
  • Desktop
    Other
  • 837 Views
  • 2 replies
  • 0 likes

Account hackers

My Spotify Account is constantly hacked into remotely from a computer to my phones IP address. Every playlist is being manipulated lyrics are changed, songs that have special personal sentimental memories are changed. Even the Opera Madam Buttterfly ...

  • Visitor
  • My Spotify Account is constantly hacked into remotely from a computer to my phones IP address. Every playlist is being manipulated lyrics are changed, songs that have special personal sentimental mem...
  • Shonuf023
  • Gig Goer
  • 628 Views
  • 2 replies
  • 0 likes
  • 628 Views
  • 2 replies
  • 0 likes

I can’t change my account’s Profile Picture from the app.

I can’t change my profile picture and I don’t know what to do. I have tried doing it again and again, but it still says this message. Can anyone help me?

  • Visitor
  • I can’t change my profile picture and I don’t know what to do. I have tried doing it again and again, but it still says this message. Can anyone help me?
  • 308 Views
  • 0 replies
  • 0 likes
  • Account
  • 308 Views
  • 0 replies
  • 0 likes

Spotify not safe, full of bots

This is the second time a bot created a Spotify account using one of my email addresses. The first time, it was an account in Spanish. The second time, in Turkish. Looks like they are doing that from Holland. I just closed the second account, so I wo...

  • Casual Listener
  • This is the second time a bot created a Spotify account using one of my email addresses. The first time, it was an account in Spanish. The second time, in Turkish. Looks like they are doing that from...
  • OneByBoo
  • Roadie
  • 1269 Views
  • 3 replies
  • 0 likes
  • Security
  • 1269 Views
  • 3 replies
  • 0 likes

Follower count bug

PlanPremiumCountryTurkeyDeviceIPhone Xs and Macbook (2016)Operating SystemIOSMy Question or IssueMy follower count has a bug. It says on my profile that I have 23 followers but when I count my followers I can see that I have more. I tried logging in ...

  • Music Fan
  • Plan Premium Country Turkey Device IPhone Xs and Macbook (2016) Operating System IOS My Question or Issue My follower count has a bug. It says on my profile that I have 23 followers but when...
  • OneByBoo
  • Roadie
  • 1310 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 1310 Views
  • 3 replies
  • 0 likes

Spotify for Artists Wrong Info

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 4Operating SystemAndroid 10 I've been using Spotify for Artists for a while now. However, when I contacted my distributor to change my artist name, they did, but it doesn't seem that the metadata is c...

  • Visitor
  • Plan Premium Country United States Device Google Pixel 4 Operating System Android 10   I've been using Spotify for Artists for a while now. However, when I contacted my distributor to c...
  • OneByBoo
  • Roadie
  • 308 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 308 Views
  • 1 replies
  • 0 likes