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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1077778 Views
  • 118 replies
  • 104 likes
  • Account
  • 1077778 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49539 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49539 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1145733 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1145733 Views
  • 4840 replies
  • 118 likes

I cannot use Facebook to log into Spotify on my phone so I can’t use my premium account.

PlanPremiumI have an iPhone 7 My Question or IssueI have premium on my account that is linked to Facebook. I want to log into but I cannot. Whenever I try to log in using face book it sends me to Facebook.com on safari. It then gives me the continue ...

  • Visitor
  • Plan Premium I have an iPhone 7   My Question or Issue I have premium on my account that is linked to Facebook. I want to log into but I cannot. Whenever I try to log in using face book it ...
  • OneByBoo
  • Community Legend
  • 539 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 539 Views
  • 1 replies
  • 0 likes

Why is this song marked explicit??

My Question or IssueThe song "Isaiah 43" by Landon Ditto is marked explicit. Why?? It has exactly 0.0% of explicit content in the song.

  • Casual Listener
  • My Question or Issue The song "Isaiah 43" by Landon Ditto is marked explicit. Why?? It has exactly 0.0% of explicit content in the song. 
  • fezzik20
  • Casual Listener
  • 1206 Views
  • 2 replies
  • 1 likes
  • Other
  • 1206 Views
  • 2 replies
  • 1 likes

Problema em Aceitar convite de plano familiar

Anteriormente fui removido do plano familiar por " não morar no mesmo endereço que o titular" , hoje o titular me reenviou o convite e estou tentando atualizar os dados da minha acc mas esta dando o erro da img.

  • Casual Listener
  • Anteriormente fui removido do plano familiar por " não morar no mesmo endereço que o titular" , hoje o titular me reenviou o convite e estou tentando atualizar os dados da minha acc mas esta dando o ...
  • Bittencourt
  • Spotify Star
  • 298 Views
  • 3 replies
  • 0 likes
  • Account
  • 298 Views
  • 3 replies
  • 0 likes

No access to some premium features.

PlanPremiumCountryUnited StatesDeviceiPhone XSOperating SystemiOS 12.1.4I just purchased Spotify Premium yesterday, and it works completely fine on my computer, my phone is a different story. It recognizes that I do have premium in the app, and allow...

  • Casual Listener
  • Plan Premium Country United States Device iPhone XS Operating System iOS 12.1.4 I just purchased Spotify Premium yesterday, and it works completely fine on my computer, my phone is a differen...
  • isaumyam
  • Composer
  • 496 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 496 Views
  • 5 replies
  • 0 likes

Método de pago

Tengo el plan premium estudiantes, me hacen cada 22 un cobro de $49, el día hoy cambie mi tarjeta para pagar y me hicieron cobro de $99. ¿A qué se debe el cobro? Account premiumCountrymexicoDeviceMotorola one Operating SystemAndroid one pie My Questi...

  • Casual Listener
  • Tengo el plan premium estudiantes, me hacen cada 22 un cobro de $49, el día hoy cambie mi tarjeta para pagar y me hicieron cobro de $99. ¿A qué se debe el cobro?  Account premium Country mexi...
  • Brunelicia
  • Spotify Star
  • 228 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 228 Views
  • 3 replies
  • 0 likes

Cannot find email associated with premium account

PlanPremiumCountry Deviceiphone 6s PlusOperating SystemiOS 10 My Question or IssueI have two spotify accounts. One under my gmail is a free account. The other is one that I used with a hulu bundle offer and is a premium account. I cannot find the ema...

  • Not applicable
  • Plan Premium Country   Device iphone 6s Plus Operating System iOS 10   My Question or Issue I have two spotify accounts. One under my gmail is a free account. The other is one tha...
  • Brunelicia
  • Spotify Star
  • 474 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 474 Views
  • 3 replies
  • 0 likes

Artist page and album have been split up into two seperate accounts.

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy S8Operating SystemWindows 10 My Question or IssueI've had a artist account (claimed) for a while now, but after checking it recently I noticed my latest album has disappeared. This album has been t...

  • Visitor
  •   Plan Premium Country United Kingdom Device Samsung Galaxy S8 Operating System Windows 10   My Question or Issue I've had a artist account (claimed) for a while now, but after c...
  • Brunelicia
  • Spotify Star
  • 274 Views
  • 1 replies
  • 0 likes
  • Account
  • 274 Views
  • 1 replies
  • 0 likes

Quero passar todas músicas incluindo as favoritas para outra conta do spotify.

PlanFreeCountry: Brasil/SP/São PauloDeviceMotorola G5Operating SystemWindows 10 My Question or Issue Eu gostaria de passar todas minhas músicas principalmente a lista de músicas favoritas para a seguinte conta: @gmail pois preciso trocar de conta e n...

  • Visitor
  • Plan Free Country: Brasil/SP/São Paulo Device Motorola G5 Operating System Windows 10   My Question or Issue   Eu gostaria de passar todas minhas músicas principalmente a lista de ...
  • Brunelicia
  • Spotify Star
  • 195 Views
  • 1 replies
  • 0 likes
  • Account
  • 195 Views
  • 1 replies
  • 0 likes

Can’t receive password reset email

PlanPremium My Question or Issuelast week I recive a mail from Spotify that told me my account have unusual activity and ask me to reset my password. And when I click it. It’s error and told me to apply again. Then when I click forgot password button...

  • Casual Listener
  • Plan Premium   My Question or Issue last week I recive a mail from Spotify that told me my account have unusual activity and ask me to reset my password.  And when I click it. It’s erro...
  • rankiexu
  • Casual Listener
  • 434 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 434 Views
  • 2 replies
  • 0 likes

Superuser Contribution Logged and logged in of FB and username still numbers

Hey guysI moved from the UK to India and purchased a spotify premium account over here with a local card changing my country and all.My username changed to a bunch of numbers.I searched online for a solution for this and all it said was to log out of...

  • Not applicable
  • Hey guys I moved from the UK to India and purchased a spotify premium account over here with a local card changing my country and all. My username changed to a bunch of numbers. I searched o...
  • Guido
  • Spotify Legend
  • 966 Views
  • 8 replies
  • 2 likes
  • Account
    Login
    Premium
  • 966 Views
  • 8 replies
  • 2 likes

Superuser Contribution Unrecognized / Unauthorized account use by web player - suspected bots

This is an issue that's been plaguing me for several months, and if it continues I may cancel my subscription and just subscribe to Google Play Music. Several times now I have reset my password, logged out of all devices and removed access by any app...

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  • Regular
  • This is an issue that's been plaguing me for several months, and if it continues I may cancel my subscription and just subscribe to Google Play Music.   Several times now I have reset my passw...
  • Novy
  • Moderator
  • 1271 Views
  • 9 replies
  • 1 likes
  • Premium
  • 1271 Views
  • 9 replies
  • 1 likes

Samsung S8: spotify buttons problems

PlanPremiumCountryPolandDevice( Samsung Galaxy S8),Operating System(Android 8.0.0) My Question or IssueSince I have S8 there are some issues connected to spotify player buttons. I can't control it on a locked screen, each time when I want to skip the...

  • Visitor
  • Plan Premium Country Poland Device ( Samsung Galaxy S8), Operating System (Android 8.0.0)   My Question or Issue Since I have S8 there are some issues connected to spotify player butto...
  • OneByBoo
  • Community Legend
  • 346 Views
  • 1 replies
  • 0 likes
  • Premium
  • 346 Views
  • 1 replies
  • 0 likes

duplicated payment

My Question or IssueI already registered for Spotify a few months ago and have been using it thinking i was paying for a different subscription to premium because it would only allow meto shuffle - then i went in and upgraded my account today and it ...

  • Not applicable
  • My Question or Issue I already registered for Spotify a few months ago and have been using it thinking i was paying for a different subscription to premium because it would only allow meto shuffle -...
  • user-removed
  • Not applicable
  • 748 Views
  • 2 replies
  • 0 likes
  • Account
  • 748 Views
  • 2 replies
  • 0 likes

help with uploading a profile pic on my spotify account

PlanFreeCountryUS DeviceGalaxy S9 Operating SystemAndroid 8.0 I couldn't find a button to upload a picture on my profile. I never have so i wanted to upload a pic for the first time. Is there anyway to do that? there should be...i don't understand so...

  • Gig Goer
  •   Plan Free Country US  Device Galaxy S9  Operating System Android 8.0  I couldn't find a button to upload a picture on my profile. I never have so i wanted to upload a p...
  • OneByBoo
  • Community Legend
  • 307 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 307 Views
  • 1 replies
  • 0 likes

receive email for email changed

PlanPremiumCountrySingapore My Question or Issuetoday i just receive the email from Spotify"Hello, Spotify here. We wanted to let you know that the email address on your Spotify account has changed recently. Your previous email address was: *snip* It...

  • Not applicable
  • Plan Premium Country Singapore    My Question or Issue today i just receive the email from Spotify "Hello, Spotify here. We wanted to let you know that the email address on your Spot...
  • OneByBoo
  • Community Legend
  • 332 Views
  • 1 replies
  • 0 likes
  • Security
  • 332 Views
  • 1 replies
  • 0 likes

Solved!! Spotify says that I don't have account. But I have!

Plan Free Country USA. Device Xiaomi Mi 5S plus Operating System MIUI 10 I've got my account through phone application with name {snip - Community Moderator edit} . All was fun, but I wanted more. So, day ago I tried to get the application for Window...

  • Casual Listener
  • Plan Free Country USA. Device Xiaomi Mi 5S plus Operating System MIUI 10   I've got my account through phone application with name {snip - Community Moderator edit} . All was f...
  • Brunelicia
  • Spotify Star
  • 3530 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 3530 Views
  • 3 replies
  • 0 likes

Missing songs

PlanPremium CountrySouth Africa DeviceSamsung Galaxy S7Operating SystemAndroid 8.0.0 My Question or IssueI think my spotify updated cause like the whole my library thing is different. Idk where my "saved" songs have all gone, instead I got this stupi...

  • Visitor
  •   Plan Premium  Country South Africa    Device Samsung Galaxy S7 Operating System Android 8.0.0    My Question or Issue I think my spotify updated cause lik...
  • isaumyam
  • Composer
  • 166 Views
  • 1 replies
  • 0 likes
  • Premium
  • 166 Views
  • 1 replies
  • 0 likes

How to reach human customer support?

I would like to chat with customer support but can't find the way to do that,does anyone know how?

  • Visitor
  • I would like to chat with customer support but can't find the way to do that, does anyone know how?  
  • Maxim
  • Spotify Star
  • 244 Views
  • 1 replies
  • 0 likes
  • Account
  • 244 Views
  • 1 replies
  • 0 likes

Solved!! How do I find Family Plan Owner account?

PremiumUSA I thought I was the owner of my family account, but in my billing section under payment method it says "Family Plan sub-account" and 0.00 charge. I get charged monthly on PayPal with the same email address associated with this account, so ...

  • Casual Listener
  • Premium USA   I thought I was the owner of my family account, but in my billing section under payment method it says "Family Plan sub-account" and 0.00 charge. I get charged monthly on PayPal...
  • Bittencourt
  • Spotify Star
  • 1878 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 1878 Views
  • 3 replies
  • 0 likes

All my music disappearead

PlanPremiumCountryUkDeviceIphone 8Operating SystemIos 12 My Question or IssueWhen i went to open spotify this morning, it told me i had put in wrong password (never usually asks me for one) so i changed it. When i logged in all my playlists that i ma...

  • Casual Listener
  • Plan Premium Country Uk Device Iphone 8 Operating System Ios 12   My Question or Issue When i went to open spotify this morning, it told me i had put in wrong password (never usually a...
  • SusieH1
  • Casual Listener
  • 358 Views
  • 2 replies
  • 0 likes
  • Account
  • 358 Views
  • 2 replies
  • 0 likes