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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 3093 Views
  • 0 replies
  • 8 likes
  • Security
  • 3093 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 456399 Views
  • 973 replies
  • 110 likes
  • Account
  • 456399 Views
  • 973 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1202351 Views
  • 119 replies
  • 116 likes
  • Account
  • 1202351 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110603 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110603 Views
  • 72 replies
  • 12 likes

Bought premium for 3 months but would like to cancel the auto subscription after the 3 months are up

I bought the 3-month premium for $4.90 HKD offer 5 minutes ago, and I would like to know how I can make it so that it wont automatically renew after the 3-month period. The website said that I need to click cancel subscription, but if I click that, w...

  • Newbie
  • I bought the 3-month premium for $4.90 HKD offer 5 minutes ago, and I would like to know how I can make it so that it wont automatically renew after the 3-month period. The website said that I need t...
  • Steph_B
  • Roadie
  • 176 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 176 Views
  • 1 replies
  • 0 likes

AYUDA! PlayStation Music

No sé con qué cuenta de PlayStation Music vinculé mi cuenta de Spotify, quiero desvincularla. Alguna ayuda?

  • Newbie
  • No sé con qué cuenta de PlayStation Music vinculé mi cuenta de Spotify, quiero desvincularla. Alguna ayuda?
  • 122 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 122 Views
  • 0 replies
  • 0 likes

making songs available

On the Brazil Spotify, some songs are grayed out, and I would love to listen to those songs. Per example, the glee songs from the last couple of seasons aren't there and I would like to have them. How to fix this? I know that this issue is because of...

  • Casual Listener
  • On the Brazil Spotify, some songs are grayed out, and I would love to listen to those songs. Per example,  the glee songs from the last couple of seasons aren't there and I would like to have th...
  • Steph_B
  • Roadie
  • 158 Views
  • 1 replies
  • 0 likes
  • Premium
  • 158 Views
  • 1 replies
  • 0 likes

subscribed with extra charge

I keep getting charged $30 on top of my $10 I screenshoted my bank statement and I'm tired of this. You'll be losing a loyal customer if it doesn't stop

  • Newbie
  • I keep getting charged $30 on top of my $10 I screenshoted my bank statement and I'm tired of this. You'll be losing a loyal customer if it doesn't stop
  • Steph_B
  • Roadie
  • 196 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 196 Views
  • 1 replies
  • 0 likes

Can't login to iPhone app even after resetting password. Upgraded on website just before.

Just paid for an upgrade on the website because there was a cheap offer (it wasnt offered when I pressed upgrade inside the app so I did it from the website). I already had it installed on my phone but it didn't recognize my upgrade so I've signed ou...

  • Newbie
  • Just paid for an upgrade on the website because there was a cheap offer (it wasnt offered when I pressed upgrade inside the app so I did it from the website). I already had it installed on my phone b...
  • 187 Views
  • 0 replies
  • 0 likes
  • Login
  • 187 Views
  • 0 replies
  • 0 likes

Device password

When I go to set my device password, I keep getting a message saying it can not be accepted. HELP

  • Casual Listener
  • When I go to set my device password, I keep getting a message saying it can not be accepted. HELP  
  • 145 Views
  • 0 replies
  • 0 likes
  • Account
  • 145 Views
  • 0 replies
  • 0 likes

Help

I signed up with Spotify with Facebook, I had got and paid for a premium . After 3 months of not using my account it automatically logged me out and now i can not access my account. I am using the same Facebook and Spotify is telling me my informatio...

  • Newbie
  • I signed up with Spotify with Facebook, I had got and paid for a premium . After 3 months of not using my account it automatically logged me out and now i can not access my account. I am using the sa...
  • chappyhova1
  • Regular
  • 140 Views
  • 1 replies
  • 0 likes
  • Account
  • 140 Views
  • 1 replies
  • 0 likes

Stolen account

Hi everyone, i'm from Italy and I have created this account only for report that someone have stolen my account. My address is aleambro10@hotmail.it and i have always made my access with fb. It's very difficult to contact the support, so I hope that ...

  • Newbie
  • Hi everyone, i'm from Italy and I have created this account only for report that someone have stolen my account. My address is aleambro10@hotmail.it and i have always made my access with fb. It'...
  • chappyhova1
  • Regular
  • 239 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 239 Views
  • 1 replies
  • 0 likes

he pagado un mes, y ahora el segundo mes me dice que los datos de pago son erroneos

Me han cobrado noviembre y diciembre me dice que los datos de pago no funcionan!!!Como puede ser si ya me han cobrado que ahora no funcione!!!A ver si me pueden ayudar!!Tengo la hoja de cobro del banco donde sale el pago de noviembre!!!

  • Casual Listener
  • Me han cobrado noviembre y diciembre me dice que los datos de pago no funcionan!!! Como puede ser si ya me han cobrado que ahora no funcione!!! A ver si me pueden ayudar!! Tengo la hoja de c...
  • 149 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 149 Views
  • 0 replies
  • 0 likes

Cannot getting new password

I have done stupid things. First I opened a second account for no reason then I forget password. Before that I have bought a premium. Now I want to cancel my membership but I don't know my password. I tried to reset it but in the Spotify my email add...

  • Casual Listener
  • I have done stupid things. First I opened a second account for no reason then I forget password. Before that I have bought a premium. Now I want to cancel my membership but I don't know my password. ...
  • Oyolal12
  • Casual Listener
  • 227 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 227 Views
  • 1 replies
  • 0 likes

Upgrade not possible with same credit card?

We are two spotify users with the same card trying to upgrade a second account to use but it doesn't seem to work? Money has been drawn for 2 new premium buys but neither of the two have done it's purpose to upgrade the said account, what may be the ...

  • Newbie
  • We are two spotify users with the same card trying to upgrade a second account to use but it doesn't seem to work? Money has been drawn for 2 new premium buys but neither of the two have done it's pu...
  • 184 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Premium
  • 184 Views
  • 0 replies
  • 0 likes

Zuviel Geld eingezogen!

ich habe mich angemeldet mit der prämisse 0,99cent im Monat für drei Monate zu bezahlen. Das wurde groß auf der Seite beworben. Jetzt wurde allerdings 9,99 abgehoben! Ich hätte niemals das Premium Paket ausprobiert bei diesen Preisen. Wie bekomme ich...

  • Newbie
  • ich habe mich angemeldet mit der prämisse 0,99cent im Monat für drei Monate zu bezahlen. Das wurde groß auf der Seite beworben. Jetzt wurde allerdings 9,99 abgehoben! Ich hätte niemals das Premium Pa...
  • Nico
  • Community Legend
  • 234 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 234 Views
  • 1 replies
  • 0 likes

Two accounts combine or remove

HiI appear to have 2 accounts, one created without facebook that has all my playlists etc and one created more recently (linked to facebook?) that I wish to have removed/deleted. But obviously want to ensure my original account is untouched so I dont...

  • Newbie
  • Hi I appear to have 2 accounts, one created without facebook that has all my playlists etc and one created more recently (linked to facebook?) that I wish to have removed/deleted. But obviously want...
  • 127 Views
  • 0 replies
  • 0 likes
  • Account
  • 127 Views
  • 0 replies
  • 0 likes

Återbetalning

Det går även att ringa mig på eftermiddagen, tisdag till fredag. Efter klockan 12.30.+46708941402

  • Casual Listener
  • Det går även att ringa mig på eftermiddagen, tisdag till fredag. Efter klockan 12.30. +46708941402
  • 206 Views
  • 0 replies
  • 0 likes
  • Account
  • 206 Views
  • 0 replies
  • 0 likes

Spotify not saving purchased music

Before I joined spotify I was told that I could keep my own library of previously purchased songs from itunes along with songs I download from the spotify app itself.However as soon as i synced my songs on my computer, they play just fine on the comp...

  • Casual Listener
  • Before I joined spotify I was told that I could keep my own library of previously purchased songs from itunes along with songs I download from the spotify app itself. However as soon as i synced m...
  • MattSuda
  • Spotify Star
  • 401 Views
  • 1 replies
  • 0 likes
  • 401 Views
  • 1 replies
  • 0 likes

activate spotify premium

hi, I got onto vodafone red plan and i was told that i would get a 6 month free spotify premium but i am not able to activate premium through vodafone. Can you please help me doing that? Thanks

  • Newbie
  • hi,   I got onto vodafone red plan and i was told that i would get a 6 month free spotify premium but i am not able to activate premium through vodafone. Can you please help me doing that? &n...
  • 164 Views
  • 0 replies
  • 0 likes
  • Account
  • 164 Views
  • 0 replies
  • 0 likes

DLNA support in Spotify

I've asked spotify's Taiwan fanpage on facebook about can I still using Spotify in China while my sporify is lined with my facebook account,and they did reply me and said I can choose to set my device password but it keeps showing that " There was a ...

  • Newbie
  • I've asked spotify's Taiwan fanpage on facebook about can I still using Spotify in China while my sporify is lined with my facebook account,and they did reply me and said I can choose to set my devic...
  • 229 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 229 Views
  • 0 replies
  • 0 likes

Spotify Premium.

Hello has anyone had problems paying for Spotify Premium with PayPal when ever I hit pay and continue it keeps sending me back to the put in your zip code page?

  • Visitor
  • Hello has anyone had problems paying for Spotify Premium with PayPal when ever I hit pay and continue it keeps sending me back to the put in your zip code page? 
  • tbone200
  • Casual Listener
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Worldwide Student Discount

I just went and looked at my subscription and it's charging me $10 a month when it's only supposed to be five seeing as I'm registered as a student, How do I fix that?

  • Newbie
  • I just went and looked at my subscription and it's charging me $10 a month when it's only supposed to be five seeing as I'm registered as a student, How do I fix that?   
  • 110 Views
  • 0 replies
  • 0 likes
  • Premium
  • 110 Views
  • 0 replies
  • 0 likes

being double charged!!

Had to shut an old facebook account so couldnt log into spotify so opened new account and have set that up but now it looks like im being double charged not impressed sort it out please!

  • Casual Listener
  • Had to shut an old facebook account so couldnt log into spotify so opened new account and have set that up but now it looks like im being double charged not impressed sort it out please!
  • user-removed
  • Not applicable
  • 465 Views
  • 4 replies
  • 0 likes
  • 465 Views
  • 4 replies
  • 0 likes