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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
75722 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93122 Views
9 replies
2 likes
I do not use Facebook anymore. I originally signed up for Spotify though Facebook, a few years ago.I still want to use the same email address though. I want to keep FB disabled. I logged in to check and see if there was a social media disconnect opti...
I do not use Facebook anymore. I originally signed up for Spotify though Facebook, a few years ago. I still want to use the same email address though. I want to keep FB disabled. I logged i...
Composer
663 Views
1 replies
0 likes
This afternoon spotify suddenly started playing adverts! Went to my account settings it says I have a free account. Have tried logging out and logging in again. Uninstalled app and reinstalled. Neither worked. Went online and it says that I have a pr...
This afternoon spotify suddenly started playing adverts! Went to my account settings it says I have a free account. Have tried logging out and logging in again. Uninstalled app and reinstalled. Neith...
Newbie
1826 Views
15 replies
5 likes
I paid for the 3 months for £0.99 this morning about 7:30am and it's now 6:45pm but I have still not going premium. I have contacted the support team by email but they have not replied.
I paid for the 3 months for £0.99 this morning about 7:30am and it's now 6:45pm but I have still not going premium. I have contacted the support team by email but they have not replied.
Casual Listener
347 Views
2 replies
0 likes
I have been charged twice in a single day, and I checked my subscription and it still says free. Please help
I have been charged twice in a single day, and I checked my subscription and it still says free. Please help
Newbie
367 Views
1 replies
0 likes
Is it possible to get the current deal of 3 months for $0.99 through a gift card (for my friend), or is it only available to download through spotify.com?
Is it possible to get the current deal of 3 months for $0.99 through a gift card (for my friend), or is it only available to download through spotify.com?
Community Legend
388 Views
1 replies
0 likes
Me cobran la prueba de 3 meses premium por 0.99 y me sale un mensaje de que ya se ha disfrutado (mentira) pero sin embargo he perdido el dinero, puesto que SI me han cobrado... como reclamo a spotify mi dinero por servicios no prestados? gracias
Me cobran la prueba de 3 meses premium por 0.99 y me sale un mensaje de que ya se ha disfrutado (mentira) pero sin embargo he perdido el dinero, puesto que SI me han cobrado... como reclamo a spotify...
Composer
430 Views
1 replies
1 likes
On 11/29 I received an email from Sporify saying my account was paused. Later that day, I received an emailed receipt from Apple showing my Spotify subscription was charged. On 12/3, my bank cleared the Spotify charge. Why can't I access my premium s...
On 11/29 I received an email from Sporify saying my account was paused. Later that day, I received an emailed receipt from Apple showing my Spotify subscription was charged. On 12/3, my bank cleared ...
Casual Listener
271 Views
1 replies
0 likes
Por que se me realizó el cobro de 4 meses seguidos el día 2 diciembre del 2015 , sin mi autorización, necesito una respuesta, justa y pronto ... Yo nunca autorice que ustedes debitaran ese dinero
Por que se me realizó el cobro de 4 meses seguidos el día 2 diciembre del 2015 , sin mi autorización, necesito una respuesta, justa y pronto ... Yo nunca autorice que ustedes debitaran ese dinero
Composer
445 Views
1 replies
0 likes
Hello, for some reason, when I opened my spotify app, I was logged out on both my computer AND my iPhone, after I tried to log-in it said that my username/password was incorrect. I then tried to reset my password and it said that my username AND my e...
Hello, for some reason, when I opened my spotify app, I was logged out on both my computer AND my iPhone, after I tried to log-in it said that my username/password was incorrect. I then tried to rese...
Composer
371 Views
1 replies
0 likes
I cant log in anymore because it appears im trying to login in a different country, which is not true. Second time it happpens.
I cant log in anymore because it appears im trying to login in a different country, which is not true. Second time it happpens.
Composer
309 Views
1 replies
0 likes
What happened to my saved songs? Not starred, I've been updated to the latest version of spotify SINCE IT CAME OUT. I open my spotify after just using the songs tab earlier and the hundreds of songs that were saved there, ARE GONE. This is very frust...
What happened to my saved songs? Not starred, I've been updated to the latest version of spotify SINCE IT CAME OUT. I open my spotify after just using the songs tab earlier and the hundreds of songs ...
Newbie
548 Views
4 replies
2 likes
After deleting Facebook I had to create a new Spotify account, but unfortunately this meant I lost the 50% student deal, is there anyway I can get it on my new account
After deleting Facebook I had to create a new Spotify account, but unfortunately this meant I lost the 50% student deal, is there anyway I can get it on my new account
Community Legend
284 Views
1 replies
0 likes
I have 4 accounts with youI would like can canceled 3 of my accounts, just keep the one I'm a VIP on, thank you
I have 4 accounts with you I would like can canceled 3 of my accounts, just keep the one I'm a VIP on, thank you
Community Legend
345 Views
1 replies
0 likes
I wanted to buy a premium, but after I enter the password and click on the paypal confirm an empty window of spotify and nothing happens, what to do?
I wanted to buy a premium, but after I enter the password and click on the paypal confirm an empty window of spotify and nothing happens, what to do?
Community Legend
428 Views
3 replies
0 likes
i have a premium account for 2 years and had no issues. Today I phone stopped letting play any music offline. Checked my account and the premium account has gone! Has it run out, issue of payment. No word from Spotify, don't understand why !
i have a premium account for 2 years and had no issues. Today I phone stopped letting play any music offline. Checked my account and the premium account has gone! Has it run out, issue of payment. No...
Casual Listener
696 Views
3 replies
0 likes
Where can I find the PIN number on an E-Card? If it is the code within the link, how come it says it's not valid in my country?
Where can I find the PIN number on an E-Card? If it is the code within the link, how come it says it's not valid in my country?
Regular
1033 Views
5 replies
0 likes
HelloI don't know how to close this account, can someone help me?
Hello I don't know how to close this account, can someone help me?
Not applicable
294 Views
2 replies
0 likes
Sorry if i'm posting thus in the wrong place, i find the Spotify Webstite reeeeally difficult to use. Ok so i'm a 15 year old Producer who recently released a song on spotify with the label "Sonik Sound Rec" but i hate the song i made and now i regre...
Sorry if i'm posting thus in the wrong place, i find the Spotify Webstite reeeeally difficult to use. Ok so i'm a 15 year old Producer who recently released a song on spotify with the label ...
Casual Listener
509 Views
2 replies
0 likes
My last payment failed as I got a new bank card, the payment then went through a few days later and was paid. I still can't get premium and am still on spotify free. What's the problem?
My last payment failed as I got a new bank card, the payment then went through a few days later and was paid. I still can't get premium and am still on spotify free. What's the problem?
Casual Listener
991 Views
9 replies
0 likes
So I'm guessing my account was hacked because when I opened Spotify on my phone it showed another device available that was a PC I've never heard of. I went to my account and it was linked with some random persons Facebook. I then clicked sign out ev...
So I'm guessing my account was hacked because when I opened Spotify on my phone it showed another device available that was a PC I've never heard of. I went to my account and it was linked with some ...
Not applicable
472 Views
4 replies
0 likes
