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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

83267 Views

29 replies

0 likes

  • 83267 Views
  • 29 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

104220 Views

10 replies

3 likes

Account
Login
  • 104220 Views
  • 10 replies
  • 3 likes

spotify

I have 4 accounts with youI would like can canceled 3 of my accounts, just keep the one I'm a VIP on, thank you

Regular

I have 4 accounts with you I would like can canceled 3 of my accounts, just keep the one I'm a VIP on, thank you

jonasherdegen

Community Legend

371 Views

1 replies

0 likes

Premium
  • 371 Views
  • 1 replies
  • 0 likes

Premium

I wanted to buy a premium, but after I enter the password and click on the paypal confirm an empty window of spotify and nothing happens, what to do?

Casual Listener

I wanted to buy a premium, but after I enter the password and click on the paypal confirm an empty window of spotify and nothing happens, what to do?

Nico

Community Legend

444 Views

3 replies

0 likes

Account
Other
Premium
  • 444 Views
  • 3 replies
  • 0 likes

Premium account changed to free

i have a premium account for 2 years and had no issues. Today I phone stopped letting play any music offline. Checked my account and the premium account has gone! Has it run out, issue of payment. No word from Spotify, don't understand why !

Casual Listener

i have a premium account for 2 years and had no issues. Today I phone stopped letting play any music offline. Checked my account and the premium account has gone! Has it run out, issue of payment. No...

11146386871

Casual Listener

728 Views

3 replies

0 likes

Account
Premium
Subscription
  • 728 Views
  • 3 replies
  • 0 likes

Solved!! E-Cards

Where can I find the PIN number on an E-Card? If it is the code within the link, how come it says it's not valid in my country?

Casual Listener

Where can I find the PIN number on an E-Card? If it is the code within the link, how come it says it's not valid in my country?

udhoops

Regular

1080 Views

5 replies

0 likes

Other
  • 1080 Views
  • 5 replies
  • 0 likes

Account problem

HelloI don't know how to close this account, can someone help me? 

Visitor

Hello I don't know how to close this account, can someone help me? 

user-removed

Not applicable

316 Views

2 replies

0 likes

Account
  • 316 Views
  • 2 replies
  • 0 likes

How to Remove My Music From Spotify As An Artist

Sorry if i'm posting thus in the wrong place, i find the Spotify Webstite reeeeally difficult to use. Ok so i'm a 15 year old Producer who recently released a song on spotify with the label "Sonik Sound Rec" but i hate the song i made and now i regre...

Casual Listener

Sorry if i'm posting thus in the wrong place, i find the Spotify Webstite reeeeally difficult to use.   Ok so i'm a 15 year old Producer who recently released a song on spotify with the label ...

AstroNinjaBen

Casual Listener

528 Views

2 replies

0 likes

Account
Other
  • 528 Views
  • 2 replies
  • 0 likes

Not getting premium

My last payment failed as I got a new bank card, the payment then went through a few days later and was paid. I still can't get premium and am still on spotify free. What's the problem?

Casual Listener

My last payment failed as I got a new bank card, the payment then went through a few days later and was paid. I still can't get premium and am still on spotify free. What's the problem?

kudagaci

Casual Listener

1088 Views

9 replies

0 likes

Premium
  • 1088 Views
  • 9 replies
  • 0 likes

Facebook name and picture still linked

So I'm guessing my account was hacked because when I opened Spotify on my phone it showed another device available that was a PC I've never heard of. I went to my account and it was linked with some random persons Facebook. I then clicked sign out ev...

Casual Listener

So I'm guessing my account was hacked because when I opened Spotify on my phone it showed another device available that was a PC I've never heard of. I went to my account and it was linked with some ...

user-removed

Not applicable

504 Views

4 replies

0 likes

Security
  • 504 Views
  • 4 replies
  • 0 likes

Premium does't works

I paid premium to try 30 days but doesn't works and nobody's spotify solve my problem.I tried to restart and uninstall but nothing solves.

Newbie

I paid premium to try 30 days but doesn't works and nobody's spotify solve my problem. I tried to restart and uninstall but nothing solves.

Merik

Community Legend

306 Views

1 replies

0 likes

Premium
  • 306 Views
  • 1 replies
  • 0 likes

Why should I continue paying for premium when?

I've been paying for Spotify Premium for over 2 years now and in that 2 years I have had nothing but problems. For starters, my name on the top right hand side of the page always appears with my spotify number, never my actual name. You may think thi...

Casual Listener

I've been paying for Spotify Premium for over 2 years now and in that 2 years I have had nothing but problems.    For starters, my name on the top right hand side of the page always appea...

user-removed

Not applicable

494 Views

3 replies

1 likes

Premium
  • 494 Views
  • 3 replies
  • 1 likes

Solved!! Installed in France now blocked from logging in from UK

Installed Spotify while on holiday in France, back in UK now and can't log in. Get the message "yiu are only allowed to use Spotify abroad for 14 days". I understand that I need to change my home country in my profile settings but can't do that unles...

Casual Listener

Installed Spotify while on holiday in France, back in UK now and can't log in. Get the message "yiu are only allowed to use Spotify abroad for 14 days". I understand that I need to change my home cou...

Jon_UK

Roadie

1315 Views

5 replies

0 likes

Login
  • 1315 Views
  • 5 replies
  • 0 likes

Family account

Is it possible to share my play list with my daughter. I'm logged in through Spotify and my daughter use Facebook as Spotify loginFredrik

Casual Listener

Is it possible to share my play list with my daughter. I'm logged in through Spotify and my daughter use Facebook as Spotify login Fredrik

Jon_UK

Roadie

397 Views

3 replies

0 likes

Account
  • 397 Views
  • 3 replies
  • 0 likes

Solved!! Failed subscription still charged x2

I cancelled my premium account because I am a student and wanted to apply for the student account. However I was denied because of failure to verify that I was a student. I tried again and got the same result. However I received two charges of 5$ for...

Casual Listener

I cancelled my premium account because I am a student and wanted to apply for the student account. However I was denied because of failure to verify that I was a student. I tried again and got the sa...

jean3601

Community Legend

598 Views

5 replies

0 likes

Account
Subscription
  • 598 Views
  • 5 replies
  • 0 likes

Login Failed - Integra Remote for Android

Hi guys, I've been using the Integra Remote for a few weeks now (Downloading via the Android Store, on my Samsung Galaxy Note4 phone) The Integra receiver model is DTR 30.6 (connected to home WiFi) All of a sudden, trying to login to Spotify today,vi...

Casual Listener

Hi guys,   I've been using the Integra Remote for a few weeks now (Downloading via the Android Store, on my Samsung Galaxy Note4 phone)   The Integra receiver model is DTR 30.6 (connect...

ellhatto

Casual Listener

708 Views

1 replies

0 likes

Login
  • 708 Views
  • 1 replies
  • 0 likes

Solved!! Unlink Facebook

I'd like to unlink my email from my Facebook account. I've contacted them through the form since three days ago, and I've also been trying to contact Spotify Support on Twitter, @SpotifyCares since yesterday. They've replied to almost a dozen tweets ...

Visitor

I'd like to unlink my email from my Facebook account. I've contacted them through the form since three days ago, and I've also been trying to contact Spotify Support on Twitter, @SpotifyCares since y...

Jon_UK

Roadie

1278 Views

3 replies

0 likes

Account
  • 1278 Views
  • 3 replies
  • 0 likes

Solved!! Payment

I got charged twice November and December, it was $19.70 exact month instead of the normal $10.38. I've had premium since February of 2015 so I'm really confused why it's just now charged me twice and I really can't afford that because I'm a poor col...

Casual Listener

I got charged twice November and December, it was $19.70 exact month instead of the normal $10.38. I've had premium since February of 2015 so I'm really confused why it's just now charged me twice an...

Ox1

Roadie

639 Views

1 replies

0 likes

Account
Premium
Subscription
  • 639 Views
  • 1 replies
  • 0 likes

Not allowed to cancel???

Ive tried for 4 months to cancel my subscription... only today I realized i had to click "CANCEL SUBSCRIPTION" FOUR goddamn times! Thanks for that.....

Newbie

Ive tried for 4 months to cancel my subscription... only today I realized i had to click "CANCEL SUBSCRIPTION"  FOUR goddamn times! Thanks for that.....

nick_dimes

Newbie

384 Views

1 replies

0 likes

Subscription
  • 384 Views
  • 1 replies
  • 0 likes

How to Downgrade?

I want to cancel my Family plan and go back to a single plan. How do I do this???

Casual Listener

I want to cancel my Family plan and go back to a single plan.  How do I do this???

Docdre1950

Newbie

454 Views

3 replies

0 likes

Subscription
  • 454 Views
  • 3 replies
  • 0 likes

Want to change from Premium to student account but studying abroad so don't have NUS card

Hello, I have a Spotofy Premium account and have recently started studying again and would like to take advantage of the student discount. However I am studying aborad in Europe and not in the UK so I don'thave an NUS number. What should I do?

Newbie

Hello,   I have a Spotofy Premium account and have recently started studying again and would like to take advantage of the student discount. However I am studying aborad in Europe and not in t...

Jon_UK

Roadie

299 Views

1 replies

0 likes

Account
Premium
Subscription
  • 299 Views
  • 1 replies
  • 0 likes