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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88863 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
758815 Views
18 replies
29 likes
I tried to apply for the student premium and it said that it failed so I gave up. Today I checked my bank account and it said I was charged twice $4.99 each time on 10/19.... And I still don't have premium. This needs to be fixed now please. And you ...
I tried to apply for the student premium and it said that it failed so I gave up. Today I checked my bank account and it said I was charged twice $4.99 each time on 10/19.... And I still don't have p...
173 Views
0 replies
0 likes
Need to cancel my premium service someone help !! Could someone email me at xxxosrk@gmail. Com
Need to cancel my premium service someone help !! Could someone email me at xxxosrk@gmail. Com
222 Views
0 replies
0 likes
I can log in to my Spotify account in a web browser, but to listen to music a program was installed on my computer. This program asks me to login but won't accept my login credentials. I have reset my password twice, both times the new passwords work...
I can log in to my Spotify account in a web browser, but to listen to music a program was installed on my computer. This program asks me to login but won't accept my login credentials. I have reset m...
Casual Listener
509 Views
2 replies
0 likes
Hello, I'm not able to change my country from France to Canada. I want to change it in order to change my credit card for premium subscription. soptify is not allowing me to as the country button is white (not clicakble) I've been trying for two days...
Hello, I'm not able to change my country from France to Canada. I want to change it in order to change my credit card for premium subscription. soptify is not allowing me to as the country b...
Roadie
396 Views
3 replies
0 likes
I renewed my spotify account and it said it would only charge me 12.99 for the renewel and then go back to $9.99 afterwards, but still after like 3 months it still keeps charging me 12.99 plus tax it comes out to being 14.14, is there anyway I can ma...
I renewed my spotify account and it said it would only charge me 12.99 for the renewel and then go back to $9.99 afterwards, but still after like 3 months it still keeps charging me 12.99 plus tax it...
Community Legend
378 Views
1 replies
0 likes
Hey guys, Im looking to buy hard copys of Spotify Giftcards (i.e not the e-cards) in Ireland. Tesco have discontinued them, does anybody know where to buy them? Thanks, Andy
Hey guys, Im looking to buy hard copys of Spotify Giftcards (i.e not the e-cards) in Ireland. Tesco have discontinued them, does anybody know where to buy them? Tha...
Roadie
991 Views
1 replies
0 likes
I receive Spotify through my Vodafone contract. I enjoyed 24 months of Spotify premium last time and made my own lovely playlists! I have now upgraded and renewed my contract with Vodafone, receiving Spotify again.I logged in on my new device and all...
I receive Spotify through my Vodafone contract. I enjoyed 24 months of Spotify premium last time and made my own lovely playlists! I have now upgraded and renewed my contract with Vodafone, receiving...
Community Legend
543 Views
3 replies
0 likes
I'm a recent user - I bailed from Apple Music after I heard about Discover Weekly. I've been a (nonpaying for now) user for about 3 weeks and was under the impression I'd start getting the Monday morning playlists after a fortnight. My partner has ba...
I'm a recent user - I bailed from Apple Music after I heard about Discover Weekly. I've been a (nonpaying for now) user for about 3 weeks and was under the impression I'd start getting the M...
Casual Listener
725 Views
5 replies
0 likes
Hi, i cant buy a gift card, the page just reloads, nothing happens.However i bought 2 and cant buy a third. Tried diffrent accounts, browsers and computers. Chrome is primary.
Hi, i cant buy a gift card, the page just reloads, nothing happens. However i bought 2 and cant buy a third. Tried diffrent accounts, browsers and computers. Chrome is primary.
Spotify
448 Views
3 replies
0 likes
I tried to cancel months ago. And random got charged this month. I went on and I was subscribed. I never use Spotify. Why? Can I get a refund. I had to cancel again. Makes no sense.
I tried to cancel months ago. And random got charged this month. I went on and I was subscribed. I never use Spotify. Why? Can I get a refund. I had to cancel again. Makes no sense.
Community Legend
229 Views
1 replies
0 likes
I need help! My credit card is being charged with two subscriptions on my name, I did it by mistake by I cant find how to cancel one and keep paying just for one. Please tell me how I can solve it, thanks !
I need help! My credit card is being charged with two subscriptions on my name, I did it by mistake by I cant find how to cancel one and keep paying just for one. Please tell me how I can so...
Community Legend
359 Views
1 replies
0 likes
Hi, I need help.I recently purchased the Spotify premium at $9.90. When I go into my app, it still says I'm free.I then went to log out and logged back in, it still says I'm free. I went to delete the app and reinstalled it and logged back in, I'm st...
Hi, I need help. I recently purchased the Spotify premium at $9.90. When I go into my app, it still says I'm free. I then went to log out and logged back in, it still says I'm free. I went to delet...
Community Legend
304 Views
1 replies
0 likes
Hi I cancelled my Premium subscription way earlier and I still got charged. Can you please refund me. My Email is : michael.wanyoike@gmail.com I cancelled my Subscription on the 13th of October. I have cancelled it again today 19th of October. 19 Oct...
Hi I cancelled my Premium subscription way earlier and I still got charged. Can you please refund me. My Email is : michael.wanyoike@gmail.com I cancelled my Su...
Community Legend
1113 Views
1 replies
1 likes
Hello,I have two spotify accounts. I would like to delete the older one because it has an inactive email and cannot seem to change it in my edits because it is not accepting my password despite it being correct. I went to the Contact Forms where it t...
Hello, I have two spotify accounts. I would like to delete the older one because it has an inactive email and cannot seem to change it in my edits because it is not accepting my password despite it ...
Community Legend
1174 Views
7 replies
0 likes
Hi, I'm currently in vacation in Florida (i'm originally from switzerland) And i just bought a spotify premium code in a Best Buy, and it didn't work at first. I then changed the country of my account and then worked but then asked me for a zip code?...
Hi, I'm currently in vacation in Florida (i'm originally from switzerland) And i just bought a spotify premium code in a Best Buy, and it didn't work at first. I then changed the country of my...
Community Legend
2019 Views
1 replies
0 likes
For the last week, I'm getting an error 404. My account was originally setup without Facebook which was many months ago. Last week I removed the Facebook link and now I cannot get into my account.I tried resetting my password on Facebook, re attached...
For the last week, I'm getting an error 404. My account was originally setup without Facebook which was many months ago. Last week I removed the Facebook link and now I cannot get into my...
Newbie
3336 Views
4 replies
0 likes
My boyfriend used my student credentials to get the student premium rate while I was also using the student premium rate with my student credentials. Well, I did not know about this until it kicked me off and started charging me $10.00 and was still ...
My boyfriend used my student credentials to get the student premium rate while I was also using the student premium rate with my student credentials. Well, I did not know about this until it kicked m...
Roadie
10940 Views
1 replies
0 likes
Spotify y was logged out of and i was connected through fabook before and had no problems logging back into spotify through facebook. Resently it keeps saying error has accoured already have existing account. What should i do to be able to get back i...
Spotify y was logged out of and i was connected through fabook before and had no problems logging back into spotify through facebook. Resently it keeps saying error has accoured already have existing...
Community Legend
237 Views
1 replies
0 likes
Como puede ser hace una hora q estoy buscando ayuda y no hay nada en español¡¡¡ algo paso que me siguen cobrando los 36 pesos y no tengo el servicio premiun tuve problemas con la contraseña volví a descargar la app. Y sigue sin aparecer .....es una v...
Como puede ser hace una hora q estoy buscando ayuda y no hay nada en español¡¡¡ algo paso que me siguen cobrando los 36 pesos y no tengo el servicio premiun tuve problemas con la contraseña volví a d...
Newbie
1540 Views
18 replies
0 likes
My credit card was compromised due to fraud. When Spotify tried to charge my subscription fee, the charge was declined and my account was canceled. Now, when I to login with Facebook, I receive an error. When I try to create a new account, I receive ...
My credit card was compromised due to fraud. When Spotify tried to charge my subscription fee, the charge was declined and my account was canceled. Now, when I to login with Facebook, ...
Roadie
318 Views
1 replies
0 likes
