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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83269 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104224 Views
10 replies
3 likes
Got a swedish account but been living in Australia for the last year and spotify keeps saying I'm offline even though I'm not! Been trying to change country but it's grey and I can't even click on it?? So **bleep**ing annoying!
Got a swedish account but been living in Australia for the last year and spotify keeps saying I'm offline even though I'm not! Been trying to change country but it's grey and I can't even click on it...
Roadie
258 Views
1 replies
0 likes
My Facebook account was deleted for breaching terms of service. So I couldn't log in to my premium account.I've opened a new account and want to know how to transfer the subscription or at least delete the original so I don't continue to be charged.T...
My Facebook account was deleted for breaching terms of service. So I couldn't log in to my premium account. I've opened a new account and want to know how to transfer the subscription or at least de...
Roadie
265 Views
1 replies
0 likes
I've moved from the uk to Australia so want to pay for premium with my Australian card now. When I type in my new details, it recognises that it is an Australian card, so says I need to change country. I do this, nothing happens. The page doesn't re ...
I've moved from the uk to Australia so want to pay for premium with my Australian card now. When I type in my new details, it recognises that it is an Australian card, so says I need to change countr...
Roadie
265 Views
1 replies
0 likes
Hi! I had a premium account with my old facebook account and bouygues . But I remove my old facebook account and creat a new facebook account. Therfore I had a problem with bouygues and my new facebook account. How Do I recovered it? Thanks you.
Hi! I had a premium account with my old facebook account and bouygues . But I remove my old facebook account and creat a new facebook account. Therfore I had a problem with bouygues and my new f...
Roadie
3122 Views
1 replies
0 likes
I realized I set up my account wIth the wrong email. ( I accidentally mixed the start of one of my email addresses and the end of the other) I have tried changing the email multiple times on different computers and devices to see if that would make i...
I realized I set up my account wIth the wrong email. ( I accidentally mixed the start of one of my email addresses and the end of the other) I have tried changing the email multiple times on differen...
Roadie
367 Views
1 replies
0 likes
I haven't used this account in weeks, maybe months, and I was charged $10.49 for another month of subscription to this service and I didn't even know it until I checked my bank statement. I don't have that much money as it is so it's very frustrating...
I haven't used this account in weeks, maybe months, and I was charged $10.49 for another month of subscription to this service and I didn't even know it until I checked my bank statement. I don't hav...
Roadie
230 Views
1 replies
0 likes
Buen día, tengo una cuenta premium ligada a facebook con la cuenta hawaiiannails@live.com, esta cuenta me la deshabilitaron y ya no es posible habilitarla por lo cual necesito cancelar la suscripción premiun que tengo, agradezco su apoyo. Gracias
Buen día, tengo una cuenta premium ligada a facebook con la cuenta hawaiiannails@live.com, esta cuenta me la deshabilitaron y ya no es posible habilitarla por lo cual necesito cancelar la suscripción...
Roadie
318 Views
1 replies
0 likes
Just curious, my account was disabled...due to spotify needing updated credit card info. Will I be backcharged for time used after premium free trial over? Like instead of paying $10...will I be charged more than that?
Just curious, my account was disabled...due to spotify needing updated credit card info. Will I be backcharged for time used after premium free trial over? Like instead of paying $10...will I be char...
Roadie
257 Views
1 replies
0 likes
Unfortunately my payment information expired and upon updating it it seems that the unlimited subscription which I´ve had for so many years (since 2011 if I´m not mistaken) is no longer available?!?!?!? What´s the deal with that? I refuse to upgrade ...
Unfortunately my payment information expired and upon updating it it seems that the unlimited subscription which I´ve had for so many years (since 2011 if I´m not mistaken) is no longer available?!?!...
Roadie
266 Views
1 replies
0 likes
After months of Spam email from spotify, the latest got my attention: I would be charged monthly unless I cancelled. Trouble is, I've never registered or used Spotify until after asking a password reset sent to my email. There's a credit card attache...
After months of Spam email from spotify, the latest got my attention: I would be charged monthly unless I cancelled. Trouble is, I've never registered or used Spotify until after asking a password re...
Roadie
242 Views
1 replies
0 likes
Hello, My daughter has Spotify on her tablet. The app has her logged in through Facebook (shows her name and profile picture) but there is no way to access her account to make changes (ex. cancel the Premium subscription) from the app. When she tries...
Hello, My daughter has Spotify on her tablet. The app has her logged in through Facebook (shows her name and profile picture) but there is no way to access her account to make changes ...
Roadie
248 Views
1 replies
0 likes
So I thought my subscription was to be renewed tomorrow and I have no money so unsubscribed. Soon as I realised it had already charged me i figured hey im not eating for two days might as well have some music at least and went to resubscribe but I am...
So I thought my subscription was to be renewed tomorrow and I have no money so unsubscribed. Soon as I realised it had already charged me i figured hey im not eating for two days might as well have s...
Community Legend
284 Views
1 replies
0 likes
Hello, i got spotify premium, and i have followed the instructions on how to change country. I click on update payment information or what ever it says. And then i click on change country, and i select Sweden. After that, all it does is load, nothing...
Hello, i got spotify premium, and i have followed the instructions on how to change country. I click on update payment information or what ever it says. And then i click on change country, and i sele...
Casual Listener
363 Views
3 replies
0 likes
As of 29th of novmeber I cancelled my 2 family member subsription and immediately created a new one for 5 persons. I already did the first payment for the 5 family member subscription 30 euros. I cancelled the 2 member account but nevertheless I stil...
As of 29th of novmeber I cancelled my 2 family member subsription and immediately created a new one for 5 persons. I already did the first payment for the 5 family member subscription 30 euros. I can...
Community Legend
434 Views
1 replies
0 likes
So I ran into this problem today, I currently have 3 computing devices with Spotify (Premium) on them. However, one of these devices have multiple operating systems each with spotify installed, and because I installed Spotify onto my Mac system my La...
So I ran into this problem today, I currently have 3 computing devices with Spotify (Premium) on them. However, one of these devices have multiple operating systems each with spotify installed, and b...
Roadie
399 Views
1 replies
0 likes
Why am I getting absolutely no help from spotify? Quick enough to make mistakes but not helping at all! And yes I have sent countless emails both in reply to one email I received back and also in contact forms but.....nothing! I will be cancelling my...
Why am I getting absolutely no help from spotify? Quick enough to make mistakes but not helping at all! And yes I have sent countless emails both in reply to one email I received back and also in con...
Roadie
630 Views
4 replies
0 likes
Hi, I've been trying to update my credit card details, as my credit card is about to expire. But everytime I click on update details, I get an error message stating, something went wrong.I tried different browsers (chrome, firefox, IE), cleared the c...
Hi, I've been trying to update my credit card details, as my credit card is about to expire. But everytime I click on update details, I get an error message stating, something went wrong. I...
Newbie
374 Views
1 replies
0 likes
Hey, iam from germany and 4 or 5 years ago i subscribed to spotify premium. One year ago i moved to austria and couldnt use spotify because i had no compatible device... Iam still paying the premium every month but iam not Registered as a pemium User...
Hey, iam from germany and 4 or 5 years ago i subscribed to spotify premium. One year ago i moved to austria and couldnt use spotify because i had no compatible device... Iam still paying the premium ...
Community Legend
519 Views
3 replies
0 likes
Hey everyone. Since last friday my account was logged off and I could not log in again. I just don't know why it's happening. I paid PREMIUM for 6 months and can't use it. It's kind weird because I can't login even in the website or try to reset my p...
Hey everyone. Since last friday my account was logged off and I could not log in again. I just don't know why it's happening. I paid PREMIUM for 6 months and can't use it. ...
Casual Listener
326 Views
2 replies
0 likes
Hi, I have paid for premium, and have the confirmation. But premium is not showing up in my account on my mobile phone. Can you help me? Thanks.
Hi, I have paid for premium, and have the confirmation. But premium is not showing up in my account on my mobile phone. Can you help me? Thanks.
Community Legend
513 Views
5 replies
0 likes
