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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Nileshgarchar
  • Visitor
  • 263337 Views
  • 515 replies
  • 34 likes
  • Account
    Free
  • 263337 Views
  • 515 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13039 Views
  • 6 replies
  • 11 likes
  • Security
  • 13039 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 529314 Views
  • 989 replies
  • 113 likes
  • Account
  • 529314 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128104 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128104 Views
  • 74 replies
  • 12 likes

Solved!!Superuser Contribution Can Login With Mobile Hotspot but Not With Wifi

PlanPremiumCountryTurkeyOperating SystemWindows 10 My Question or IssueI can login with a mobile hotspot on desktop app and in phone but when i try to login with my home network it is saying Firewall may be blocking spotify.... (Error code: accesspoi...

  • Regular
  • Plan Premium Country Turkey Operating System Windows 10   My Question or Issue I can login with a mobile hotspot on desktop app and in phone but when i try to login with my home network ...
  • Eni
  • Moderator
  • 2563 Views
  • 9 replies
  • 0 likes
  • Premium
  • 2563 Views
  • 9 replies
  • 0 likes

Superuser Contribution What happens to my Spotify Premium Duo/Family account when I move out of the country?

Hello all, My brother will pay for a premium Spotify account (duo/family), and he'll stay in our home country. However, I'll move out and won't be back for a year or so. Will I still be able to listen to music online/offline? Or will I encounter any ...

  • Visitor
  • Hello all,   My brother will pay for a premium Spotify account (duo/family), and he'll stay in our home country. However, I'll move out and won't be back for a year or so. Will I still be able...
  • Eni
  • Moderator
  • 991 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 991 Views
  • 2 replies
  • 0 likes

Claiming artist profile with a release on the way

I plan to release a song via distrokid and I timed the release for roughly 4 weeks from now, but since I don't have live music yet I can't seem to claim my artist profile, which is needed for the pitching. Is there a workaround this, or do I miss pit...

  • Casual Listener
  • I plan to release a song via distrokid and I timed the release for roughly 4 weeks from now, but since I don't have live music yet I can't seem to claim my artist profile, which is needed for the pit...
  • Billy-J
  • Spotify Star
  • 387 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 387 Views
  • 1 replies
  • 0 likes

[Desktop] Why is my profile red?

PlanFamily PremiumCountryItaly It's not really an issue, but I can't get my head over this thing. Why is my profile red? I asked a friend of mine if he sees it like I do, and he does. While every other profile I searched they're always grey. This is ...

spoti.png
  • Casual Listener
  • Plan Family Premium Country Italy   It's not really an issue, but I can't get my head over this thing. Why is my profile red? I asked a friend of mine if he sees it like I do, and he does. ...
  • EthanS1
  • Community Legend
  • 3718 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 3718 Views
  • 4 replies
  • 0 likes

Wrong country name in Account settings

My Question or Issue Hi, In my profile, setting for "Country or region" is wrong. There is no country on this earth that is called Bosnia, there is only Bosnia and Herzegovina. And if you counting on the region that is Bosnia, that is wrong too.The c...

  • Visitor
  • My Question or Issue   Hi,  In my profile, setting for "Country or region" is wrong. There is no country on this earth that is called Bosnia, there is only Bosnia and Herzegovina.&nbsp...
  • Maxim
  • Spotify Star
  • 662 Views
  • 1 replies
  • 0 likes
  • Account
  • 662 Views
  • 1 replies
  • 0 likes

Superuser Contribution impossible de se réabonner a premium avec ma carte bleue

bonjour, j'ai recu un mail m'indiquant qu'il y avait un probleme de reglement pour mon abonnement premium. j'ai contacté ma banque et il n'y a aucun souci de leur coté (ils n'ont pas recu de demande de debit de spotify). aujourd'hui je recois un 2e m...

  • Newbie
  • bonjour,   j'ai recu un mail m'indiquant qu'il y avait un probleme de reglement pour mon abonnement premium. j'ai contacté ma banque et il n'y a aucun souci de leur coté (ils n'ont pas rec...
  • Novy
  • Moderator
  • 5455 Views
  • 6 replies
  • 2 likes
  • 5455 Views
  • 6 replies
  • 2 likes

Why pay two bill ??

PlanPremiumCountryTurkey My Question or Issue I get two payments from my phone bill, but I have only one account. What is the reason for this and how can I change it?

  • Newbie
  •   Plan Premium Country Turkey     My Question or Issue   I get two payments from my phone bill, but I have only one account. What is the reason for this and how c...
  • Billy-J
  • Spotify Star
  • 587 Views
  • 1 replies
  • 0 likes
  • Account
  • 587 Views
  • 1 replies
  • 0 likes

Solved!! Why can’t I use two accounts at once?

PlanFree &PremiumCountryU.K. Device(iPhones) My Question or IssueI have premium and my wife a free account. When one of us starts playing music, the other one’s account stops playing. This happens whether we’re both on WiFi or one on 4g. We have sepa...

  • Casual Listener
  • Plan Free &Premium Country U.K.  Device (iPhones)   My Question or Issue I have premium and my wife a free account. When one of us starts playing music, the other one’s account ...
  • Ol12
  • Casual Listener
  • 977 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
  • 977 Views
  • 6 replies
  • 0 likes

[Desktop][Friend Feed]

Show my friends on my feed. On mac you can see your followed friends but on windows it requires you to link your Facebook and still dosent show your friends on Spotify only Facebook who the heck still uses Facebook

  • Casual Listener
  • Show my friends on my feed. On mac you can see your followed friends but on windows it requires you to link your Facebook and still dosent show your friends on Spotify only Facebook who the heck stil...
  • Muhammadrios38
  • Casual Listener
  • 612 Views
  • 2 replies
  • 0 likes
  • Desktop
    Friend Feed
  • 612 Views
  • 2 replies
  • 0 likes

cant login to my account

PlanPremiumCountryTurkeyDevicePCOperating SystemWindows 10 My Question or IssueSo yesterday i updated my client. It was a little bit buggy but was ok then it automatically logged off me from my account and i couldnt log on for like 10 times but in th...

  • Visitor
  • Plan Premium Country Turkey Device PC Operating System Windows 10   My Question or Issue So yesterday i updated my client. It was a little bit buggy but was ok then it automatically lo...
  • Luke
  • Spotify Star
  • 604 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 604 Views
  • 1 replies
  • 0 likes

2x geld van de rekening ook al heb ik een Gratis abonnement?

Geen van de onderstaande informatie is vereist. Hoe meer u biedt, hoe gemakkelijker het voor ons zal zijn om te proberen te helpen.Plan GratisHet land BelgiëHet apparaatSamsung Galaxy HarddiskAndroid Mijn vraag van probleem: al 2x geld van de rekenin...

  • Visitor
  • Geen van de onderstaande informatie is vereist. Hoe meer u biedt, hoe gemakkelijker het voor ons zal zijn om te proberen te helpen. Plan Gratis Het land België Het apparaat Samsung Galaxy  ...
  • Hubo
  • Community Legend
  • 630 Views
  • 1 replies
  • 0 likes
  • 630 Views
  • 1 replies
  • 0 likes

[Desktop][Browse] Si pago por cuenta sin publicidad, por qué aparece Facebook?

Cómo se elimina ese aviso de Facebook de la pantalla. No tengo cuenta allí y sólo molesta en la interfaz. Cómo se elimina definitivamente esa publicidad?

  • Visitor
  • Cómo se elimina ese aviso de Facebook de la pantalla. No tengo cuenta allí y sólo molesta en la interfaz.  Cómo se elimina definitivamente esa publicidad?
  • Luan
  • Spotify Star
  • 518 Views
  • 1 replies
  • 0 likes
  • Browse
    Desktop
  • 518 Views
  • 1 replies
  • 0 likes

Superuser Contribution Someone hacked my account and started listening to new artists

Hello everyone,In these few days I noticed a strange device in Spotify Connect that was listening to music of some new artists because on Last.FM they have something like 4-5 scrobbles.I started investigating and I realized that this person was liste...

  • Casual Listener
  • Hello everyone, In these few days I noticed a strange device in Spotify Connect that was listening to music of some new artists because on Last.FM they have something like 4-5 scrobbles. I started ...
  • Jeremy
  • Spotify Legend
  • 4790 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
  • 4790 Views
  • 7 replies
  • 0 likes

Superuser Contribution "Why go Premium?...... No ad interruptions"

Good morning!I am a long time premium member, and continue to the enjoy the service while listening to my favorite artists, or the recommended artists that you guys suggest. This experience is far and above better than ANY other music streaming servi...

  • Casual Listener
  • Good morning! I am a long time premium member, and continue to the enjoy the service while listening to my favorite artists, or the recommended artists that you guys suggest. This experience is far ...
  • lafaver14
  • Casual Listener
  • 1987 Views
  • 3 replies
  • 2 likes
  • Premium
  • 1987 Views
  • 3 replies
  • 2 likes

German User Interface orthographic and grammar errors

Since a few month my user interface is showing more and more orthographic errors with lots of special characters in words. Mainly asterisks. When is this bug finally fixed? It is getting more and more annoying to deal with the UI. If there is a probl...

  • Visitor
  • Since a few month my user interface is showing more and more orthographic errors with lots of special characters in words. Mainly asterisks. When is this bug finally fixed? It is getting more and mor...
  • user-removed
  • Not applicable
  • 867 Views
  • 6 replies
  • 0 likes
  • Account
  • 867 Views
  • 6 replies
  • 0 likes

Can't Reset Password

PlanFree/Premium My Question or Issue The email account that was linked to my Spotify account was deleted (not this account I'm using right now, a separate account). I have forgotten my password for that account, so I cannot change it to my new email...

  • Visitor
  •   Plan Free/Premium   My Question or Issue   The email account that was linked to my Spotify account was deleted (not this account I'm using right now, a separate account). I hav...
  • AdamDamon
  • Spotify Star
  • 678 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 678 Views
  • 1 replies
  • 0 likes

Superuser Contribution Display name is not giving search results

This might sound weird but I'm doing a scavenger hunt that has a part that leads me to Spotify. The clue/hint that we were given was that the display name is one very specific word (I know the word I just don't want to dox the account) but we aren't ...

  • Newbie
  • This might sound weird but I'm doing a scavenger hunt that has a part that leads me to Spotify. The clue/hint that we were given was that the display name is one very specific word (I know the word I...
  • Novy
  • Moderator
  • 578 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 578 Views
  • 1 replies
  • 0 likes

[Desktop][Podcasts] Sexual Adverts

What the f is wrong with your adverts?! I am having my music playing on my stereo when suddenly a sexual advert starts and talks about **bleep**, comparing dicks and other kinks. It's really comfortable to listen to music with your parents and silbli...

  • Visitor
  • What the f is wrong with your adverts?! I am having my music playing on my stereo when suddenly a sexual advert starts and talks about **bleep**, comparing dicks and other kinks. It's really comforta...
  • OneByBoo
  • Roadie
  • 820 Views
  • 1 replies
  • 0 likes
  • Desktop
    Podcasts
  • 820 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify won't send me an email.

I forgot my spotify password and spotify said that they sent me an email but they didn't. they are not on my email blacklist and they sent me emails before. why does the password reset email not arrive?

  • Casual Listener
  • I forgot my spotify password and spotify said that they sent me an email but they didn't. they are not on my email blacklist and they sent me emails before. why does the password reset email not arri...
  • Jeremy
  • Spotify Legend
  • 35562 Views
  • 5 replies
  • 0 likes
  • 35562 Views
  • 5 replies
  • 0 likes

Solved!! Premium Family - adding someone who already has a Premium Individual account

PlanPremiumCountryCanadaDeviceiPhoneOperating SystemiOS My Question or IssueWe want to sign up for a Premium Family account but will this mean that my daughter loses all her playlists and music - she is currently on an individual Premium account (whi...

  • Casual Listener
  • Plan Premium Country Canada Device iPhone Operating System iOS   My Question or Issue We want to sign up for a Premium Family account but will this mean that my daughter loses all her ...
  • CBoyd
  • Casual Listener
  • 3408 Views
  • 2 replies
  • 0 likes
  • Premium
  • 3408 Views
  • 2 replies
  • 0 likes