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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alliev1
  • Casual Listener
  • 169256 Views
  • 694 replies
  • 57 likes
  • Account
  • 169256 Views
  • 694 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1089324 Views
  • 118 replies
  • 104 likes
  • Account
  • 1089324 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 51731 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51731 Views
  • 57 replies
  • 8 likes

Account Accidentally Deleted

My original account was deleted unexpectedly due to an expiration of th email account. Is there a way that those playlists can be accessed and saved on the new account? They were private so they do not show up when searched for.

  • Newbie
  • My original account was deleted unexpectedly due to an expiration of th email account. Is there a way that those playlists can be accessed and saved on the new account? They were private so they do n...
  • J-Bayudang
  • Composer
  • 274 Views
  • 1 replies
  • 0 likes
  • Account
  • 274 Views
  • 1 replies
  • 0 likes

Solved!! Email address in Account Overview is not mine!!

The email address that is listed for my profile isn't my email address. I can still access my account as it linked with my Facebook but this is the only way I can log in as typing in my email and password doesn't work. I cannot change this email as w...

  • Casual Listener
  • The email address that is listed for my profile isn't my email address. I can still access my account as it linked with my Facebook but this is the only way I can log in as typing in my email and pas...
  • J-Bayudang
  • Composer
  • 338 Views
  • 3 replies
  • 0 likes
  • 338 Views
  • 3 replies
  • 0 likes

Solved!! Spotify randomly starts playing music from a Web Device without control

PlanPremium for FamilyCountryItalyDeviceSamsung Galaxy 8Operating SystemWindows 10 My Question or IssueThe problem is not related to the device or platform used, it happens independently.Spotify randomly starts to play a song that I don't know. I can...

  • Casual Listener
  • Plan Premium for Family Country Italy Device Samsung Galaxy 8 Operating System Windows 10   My Question or Issue The problem is not related to the device or platform used, it happens i...
  • J-Bayudang
  • Composer
  • 876 Views
  • 5 replies
  • 0 likes
  • Account
    Other
    Premium
  • 876 Views
  • 5 replies
  • 0 likes

Account lost after password reset

PlanFreeCountryIndiaDeviceHP PavilionOperating SystemUbuntu 16.04 My Question or IssueI made my spotify account about a year ago (using VPN). Recently I reinstalled my OS and lost all my saved logins. When I tried resetting my password today using th...

  • Newbie
  • Plan Free Country India Device HP Pavilion Operating System Ubuntu 16.04   My Question or Issue I made my spotify account about a year ago (using VPN). Recently I reinstalled my OS a...
  • J-Bayudang
  • Composer
  • 295 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 295 Views
  • 1 replies
  • 0 likes

I cannot login to Spotify -please help

I use spotify on my laptop - a Lenovo Yoga 720 and my phone a Samsung S9+I am using spotify in Ireland. I cannot open my Spotify account. I had to open a new Spotify account under a new name with a new email address to be able to post in this forum t...

  • Newbie
  • I use spotify on my laptop - a Lenovo Yoga 720 and my phone a Samsung S9+ I am using spotify in Ireland.   I cannot open my Spotify account. I had to open a new Spotify account under a new na...
  • J-Bayudang
  • Composer
  • 230 Views
  • 1 replies
  • 0 likes
  • Account
  • 230 Views
  • 1 replies
  • 0 likes

Error Page on Cancel

Premium plan, using desktop, firefox, Imac.Go to manage plan > change or cancelReceive this error page. Same error page when trying on mobile. I even get an error just trying to post about the error. Oof. Seriously I've filled out like 20 captchas at...

Screen Shot 2019-05-27 at 8.33.04 AM.png Screen Shot 2019-05-27 at 8.45.57 AM.png
  • Newbie
  • Premium plan, using desktop, firefox, Imac. Go to manage plan > change or cancel Receive this error page. Same error page when trying on mobile.   I even get an error just try...
  • Billy-J
  • Spotify Star
  • 200 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 200 Views
  • 1 replies
  • 0 likes

Account has Thrown me out - can't log back in

My account has thrown me out and asked me to log back in. When I put in my log in details (which I know are 100% correct) it doesn't accept my log in and says there is no account that matches that username and password. Therefore, I tried to reset my...

  • Visitor
  • My account has thrown me out and asked me to log back in. When I put in my log in details (which I know are 100% correct) it doesn't accept my log in and says there is no account that matches that us...
  • J-Bayudang
  • Composer
  • 235 Views
  • 1 replies
  • 0 likes
  • Login
  • 235 Views
  • 1 replies
  • 0 likes

Lost access to email, now can't close account

PlanFamily Premium AccountCountryNew Zealand DevicePCOperating SystemWindows 10 My Question or IssueI have lost access to my email address following it being hacked. And I believe my spotify account was hacked aswell through that email address and th...

  • Newbie
  • Plan Family Premium Account Country New Zealand   Device PC Operating System Windows 10   My Question or Issue I have lost access to my email address following it being hacked. A...
  • OneByBoo
  • Community Legend
  • 485 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
    Subscription
  • 485 Views
  • 1 replies
  • 0 likes

Facebook deleted my premium account

Facebook deleted my account out of nowhere and my Premium Spotify account is still active, but I can't recover an E-mail, because it isn't attached to one (i only have access to it through my phone app), but I am still being charged monthly though my...

  • Visitor
  • Facebook deleted my account out of nowhere and my Premium Spotify account is still active, but I can't recover an E-mail, because it isn't attached to one (i only have access to it through my phone a...
  • J-Bayudang
  • Composer
  • 405 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 405 Views
  • 7 replies
  • 0 likes

Solved!! Username not associated with Spotify Account (false)

PlanFreeCountryScotlandDevicePCOperating SystemWindows 10 My Question or Issue Hi, I tried logging onto my account (username "gorun") recently but couldn't. Assuming I'd just forgotten my password I tried to reset it but upon trying I was told my acc...

  • Visitor
  •   Plan Free Country Scotland Device PC Operating System Windows 10   My Question or Issue   Hi, I tried logging onto my account (username "gorun") recently but couldn't. As...
  • user-removed
  • Not applicable
  • 491 Views
  • 6 replies
  • 0 likes
  • Account
    Login
  • 491 Views
  • 6 replies
  • 0 likes

Spotify logged me out and I can’t get back in

I’ve been using Spotify for a few years now and never had any problems up until recently.So on Thursday I had opened the Spotify app on my Samsung phone and noticed I had been logged out which I thought was weird because it’s never happened before, t...

  • Newbie
  • I’ve been using Spotify for a few years now and never had any problems up until recently. So on Thursday I had opened the Spotify app on my Samsung phone and noticed I had been logged out which I th...
  • J-Bayudang
  • Composer
  • 5446 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 5446 Views
  • 1 replies
  • 0 likes

Can't Log Into My Premium Family Account

I'm on the verge of a complete mental breakdown. I've had spotify premium for about 5 or so years and over a year ago, I merged my account with my parent's family account (yes, I do reside at the same address as them). Last night I was listening to m...

  • Newbie
  • I'm on the verge of a complete mental breakdown. I've had spotify premium for about 5 or so years and over a year ago, I merged my account with my parent's family account (yes, I do reside at the sam...
  • J-Bayudang
  • Composer
  • 179 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 179 Views
  • 1 replies
  • 0 likes

Solved!! Someone else connected a device to my account and I can't do anything about it

Looks like my account got compromised and someone connected a device to my account. It seems to be a console since forcing the logout of everywhere doesn't work. I changed my password instantly. I did send a support ticket but I heard this problem ca...

  • Casual Listener
  • Looks like my account got compromised and someone connected a device to my account. It seems to be a console since forcing the logout of everywhere doesn't work. I changed my password instantly. &nb...
  • Luan
  • Spotify Star
  • 2219 Views
  • 3 replies
  • 1 likes
  • Account
    Security
  • 2219 Views
  • 3 replies
  • 1 likes

Solved!! The wrong artists are featured on my songs

I have three features on my latest album, but two of the features on spotify link to the wrong artist page. Is there any way i can fix this?

  • Newbie
  • I have three features on my latest album, but two of the features on spotify link to the wrong artist page. Is there any way i can fix this?
  • Luan
  • Spotify Star
  • 1141 Views
  • 1 replies
  • 0 likes
  • Other
  • 1141 Views
  • 1 replies
  • 0 likes

Why was my password reset without my permission?

Why was my password just reset on my account without my knowledge or permission? I got this email a few days ago:"HiTo protect your Spotify account, we've reset your password due to detected suspicious activity.You need to create a new password to lo...

  • Casual Listener
  • Why was my password just reset on my account without my knowledge or permission? I got this email a few days ago: "Hi To protect your Spotify account, we've reset your password due to detecte...
  • Billy-J
  • Spotify Star
  • 562 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Other
  • 562 Views
  • 1 replies
  • 1 likes

lost mail spotify account

Plan PremiumCountryArgentina DeviceSamsung galaxy j5Operating SystemAndroid My Question or IssueI forgot my sporify account email and password, but I know the user:lucakixv2tg3vmmkd4khrrwd3al68 I can't reset the password since i don't know the email....

  • Newbie
  • Plan  Premium Country Argentina   Device Samsung galaxy j5 Operating System Android   My Question or Issue I forgot my sporify account email and password, but I know the use...
  • Billy-J
  • Spotify Star
  • 190 Views
  • 1 replies
  • 0 likes
  • Account
  • 190 Views
  • 1 replies
  • 0 likes

Loging to Ps4

I cant log in, in my Ps4 since in my last account I used the same account and since I made a new account using the same account for spotify it says that its is already linked. Is there a way I can log in or no?

  • Newbie
  • I cant log in, in my Ps4 since in my last account I used the same account and since I made a new account using the same account for spotify it says that its is already linked. Is there a way I can lo...
  • user-removed
  • Not applicable
  • 218 Views
  • 2 replies
  • 0 likes
  • Account
  • 218 Views
  • 2 replies
  • 0 likes

Different usernames.

Norwayipad Air iPhone 5s Premium None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(i...

  • Visitor
  • Norwayipad Air iPhone 5s Premium None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (...
  • user-removed
  • Not applicable
  • 135 Views
  • 1 replies
  • 0 likes
  • Account
  • 135 Views
  • 1 replies
  • 0 likes

Superuser Contribution Caution, dont stand up to Spotify if you catch them over charging you

I caught Spotify charging me more than they were supposed to (2x more). I contacted their support (or tried to) and they gave me the runaround each time, so I finally had no choice but to open a PayPal dispute. Paypal asked for receipts and copies of...

  • Regular
  • I caught Spotify charging me more than they were supposed to (2x more). I contacted their support (or tried to) and they gave me the runaround each time, so I finally had no choice but to open a PayP...
  • J-Bayudang
  • Composer
  • 1341 Views
  • 6 replies
  • 0 likes
  • Account
  • 1341 Views
  • 6 replies
  • 0 likes

Spotify logging me out

So I've had Spotify for few years now as premium and as free user which I currently am and just today I faced an issue. Spotify logged me off on both my pc and android phone and while nothing wrong in there as it happens sometimes and I just log back...

  • Newbie
  • So I've had Spotify for few years now as premium and as free user which I currently am and just today I faced an issue. Spotify logged me off on both my pc and android phone and while nothing wrong i...
  • J-Bayudang
  • Composer
  • 293 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 293 Views
  • 1 replies
  • 0 likes

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