Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Plan: Premium FamilyCountryFranceDeviceindependantOperating SystemWindows 10 My Question or IssueI want to create a Family account in France, but paying with Paypal as well as Credit card results in the message that payment method does not correspond...
PlanPremiumCountry ChileDevice(Samsung Galaxy)Operating System(Android.) My Question or Issue Hola, hace un tiempo me aparece actividad de otra persona, en recientes me aparece música que yo no he escuchado, la borro y v vuelve a aparecer, cerré sesi...
I have a primum account with my family, all members of my family have there Spotify working perfect, I am the admin, can’t get my music, my info is all wrong and account says free, while I pay for primum.i do not have another e mailkindly advise
PlanFreeCountryUSDeviceChromebook My Question or IssueI can't change my Spotify profile picture but neither can I change playlist photos. Right clicking on the playlist isn't working either to change the picture. I am using a Chromebook from my schoo...
Hello,since I changed to a new phone I can not log in anymore. I was using a Samsung S4mini (Android 4.4.2) and I'm now using a Sony Xperia XZ2 Compact (Android 9 Pie). I tried reinstalling, cleaning the cache, downgrading to an older version of spot...
PlanPremiumCountryNetherlans My Question or Issue Dear Spotify, I always had a free account under the account with login via email addresss: xxxatxxxx.xxI was able to get a premium account via the provider KPN via my parents because they don't use th...
PlanStudent PremiumCountryUS Device(iPhone 6S)Operating System(iOS 13) My Question or IssueFor the last month or so, someone has been using my account. I have not given my account to anyone so it is obviously being hacked. When I am listening to my m...
He creado hoy mi cuenta de spotify y el nombre de usuario no corresponde con el que introduje en el campo requerido en el registro (¿Cómo deberíamos llamarte?). En su lugar ha aparecido una serie de números y letras al azar. Me gustaría saber como se...
HiI have a problem for a few years being a premium and now I am a student and I wanted to have my discount but when I try to change my subscription I get that the page does not exist and error 404. I hope for help.ThanksPlanPremiumCountrySpain My Que...
Plan - Premium (was Hulu + Premium)Country - USA My Question or IssueI have been a longtime member. I converted my Premium membership to the Hulu + Premium. I wanted to watch this movie that required a Hulu add-on, so I needed to convert my Hulu subs...
PlanPremiumCountryIndiaDevicePC and Android My Question or IssueI got a 3 month premium subscription on my cc yesterday, but I can't get it to work on my phone and PC. When I check through browser the status is updated to trial premium, but it still ...
Hello! I'm using the desktop app to set an image for my profile, and it seems to upload and "take" just fine - however, if I restart the app, the image is gone and I'm once again left with the default. Any ideas? FYI: Premium account, and the image (...
Hello, how are you?I can not access the following pages, is just stuck in this session, already tried to access by another browser and the problem still persists. Side scrolling doesn't work either.
This is my issue To day i wanna share my 2019 warpped but it be like this picture.I try to change my language it's work but some of the that i try beforei change my language is the same how i can fix that ? i think this is a picture create algorithm ...
PlanFree/PremiumCountryFinlandDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, today i was checking my bank account and it seems i am paying for 3 premium acco...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello today I was checking my bank account since I have started paying also for my little bro...
PlanPremiumCountryCanadaDeviceiPhone 8Operating SystemiOS 10 My Question or IssueMy main account for spotify premium family plan, is my fathers and he claims he had changed the password to something and that it works on his phone. But when I try sign...
PlanPremiumCountryTurkeyDevice( Samsung Galaxy S10)Operating System(Android Oreo, Windows 10) My Question or IssueI was previously subscribed to the student plan. I've realized that I am no longer subscribed to the student plan. I was paying for a re...
PlanPremiumCountryNetherlandsDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuevorige week betaald voor Premium Familyen nu is iedereen afgekoppeld tevens ik zelf en A...
I cannot connect my Spotify premium with Hulu it keeps telling me the page is not found when I click on the "I have a Hulu account" option