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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • maryjane0_0
  • Visitor
  • 397922 Views
  • 947 replies
  • 107 likes
  • Account
  • 397922 Views
  • 947 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171145 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171145 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99007 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99007 Views
  • 68 replies
  • 10 likes

Prevent account termination

PlanPremiumCountryGermany My Question or IssueHi there, I got the following email from your German support:"wir haben vor einiger Zeit deine E-Mail mit deinem Widerspruch zu unseren aktualisierten Nutzungsbedingungen für Spotify Premium Family erhalt...

  • Visitor
  • Plan Premium Country Germany   My Question or Issue Hi there,   I got the following email from your German support: "wir haben vor einiger Zeit deine E-Mail mit deinem Widerspruch ...
  • Billy-J
  • Spotify Star
  • 494 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 494 Views
  • 2 replies
  • 0 likes

Superuser Contribution Disconnect starbucks from Facebook

Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue The account which was setup through Starbucks won't let me disconnect from facebook, an...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue...
  • Elena
  • Moderator
  • 262 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 262 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local desktop files won't sync with android phone

PlanPremiumCountryUnited StatesDeviceSamsung galaxy S7Operating SystemAndroid Oreo My Question or IssueI put my local files from my desktop into a playlist, but when i go to download that playlist on my phone, it doesn't download the local files. The...

  • Casual Listener
  • Plan Premium Country United States Device Samsung galaxy S7 Operating System Android Oreo   My Question or Issue I put my local files from my desktop into a playlist, but when i go to ...
  • 13xyccg-_xh3k
  • Casual Listener
  • 342 Views
  • 2 replies
  • 0 likes
  • Other
    Premium
  • 342 Views
  • 2 replies
  • 0 likes

Superuser Contribution Getting logged out on Xbox

I recently started using my Xbox to listen to music while I do stuff, mainly because I like being able to pick my songs and I can't do that on my phone since I don't have premium. Well, whenever I try to listen to music on my Xbox, it works for a whi...

  • Visitor
  • I recently started using my Xbox to listen to music while I do stuff, mainly because I like being able to pick my songs and I can't do that on my phone since I don't have premium. Well, whenever I tr...
  • Ivan
  • Spotify Legend
  • 1406 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 1406 Views
  • 1 replies
  • 0 likes

Superuser Contribution Display name

PlanPremiumCountry Italy DeviceHonor 9 LiteOperating SystemAndroid My Question or IssueI find the information to change my display name (here:https://support.spotify.com/it/account_payment_help/account_help/change-my-username/) but from my smartphone...

  • Casual Listener
  • Plan Premium Country Italy   Device Honor 9 Lite Operating System Android   My Question or Issue I find the information to change my display name (here:https://support.spotify.c...
  • Katerina
  • Spotify Legend
  • 536 Views
  • 3 replies
  • 0 likes
  • Account
  • 536 Views
  • 3 replies
  • 0 likes

Superuser Contribution Duplicate Albums

PlanPremiumCountryEngland My Question or IssueThis problem was marked as fixed in January but I am still having this issue. I have saved an album a while back, and when I go on an artist's page it is marked as unsaved, and when I save that one I have...

  • Casual Listener
  •   Plan Premium Country England   My Question or Issue This problem was marked as fixed in January but I am still having this issue. I have saved an album a while back, and when I go ...
  • Mario
  • Spotify Legend
  • 282 Views
  • 3 replies
  • 0 likes
  • Other
  • 282 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Se puede esconder el genero reggaetón?

Me gustaria saber si se puede esconder el genero reggaetón de mi cuenta para que no me siga apareciendo mas.

  • Newbie
  • Me gustaria saber si se puede esconder el genero reggaetón de mi cuenta para que no me siga apareciendo mas.  
  • Mario
  • Spotify Legend
  • 653 Views
  • 1 replies
  • 1 likes
  • Account
  • 653 Views
  • 1 replies
  • 1 likes

announcements

Plan PremiumCountryPolandDevice(Macbook Pro late 2016)Operating System(iOS 10)My Question or Issue Why do I see ads disguised as "annoucements" in paid plan. Why those ads are so irrelevant to my intrests (Spotify exactly knows what do I like and wha...

  • Newbie
  • Plan Premium Country Poland Device (Macbook Pro late 2016) Operating System (iOS 10) My Question or Issue   Why do I see ads disguised as "annoucements" in paid plan. Why those ads are ...
  • planet_
  • Casual Listener
  • 1064 Views
  • 2 replies
  • 0 likes
  • Premium
  • 1064 Views
  • 2 replies
  • 0 likes

Superuser Contribution E-Mail Adress not changeable

hello, i had 2 accounts (A&B), i've deleted B over a week ago so it should be completely gone. Now i want to change the e-mail adresse auf A to the e-Mail i once haid in B. When i want to do so it only says "e-mail already in use". Also contacted spo...

  • Newbie
  • hello,   i had 2 accounts (A&B), i've deleted B over a week ago so it should be completely gone.   Now i want to change the e-mail adresse auf A to the e-Mail i once haid in B. &nb...
  • Mario
  • Spotify Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • Account
  • 240 Views
  • 1 replies
  • 0 likes

Please fully implement "Sign-in with Apple", add ability to disable Spotify credentials.

It's nice to see that Spotify has taken steps to add the feature to create a new account or link an existing account to use Apple login credentials. The problem here is however, the Spotify team has not taken the full measure to implement this for it...

  • Casual Listener
  • It's nice to see that Spotify has taken steps to add the feature to create a new account or link an existing account to use Apple login credentials.   The problem here is however, the Spotify ...
  • mil1i
  • Casual Listener
  • 365 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 365 Views
  • 2 replies
  • 0 likes

Cannot login with facebook

I cant login with spotify on any device. My account is a facebook account and on my phone the error message says "something went wrong. please try again later or try using email instead" other error codes I have gotten in the past couple days are "(a...

  • Visitor
  • I cant login with spotify on any device. My account is a facebook account and on my phone the error message says "something went wrong. please try again later or try using email instead" other error ...
  • OneByBoo
  • Roadie
  • 1332 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 1332 Views
  • 1 replies
  • 0 likes

Impossible to change mail, signed in with email

Hello. I will first clarify that my account was not created with Facebook, I don't even have Facebook (every topic I've found on this subject is related to Facebook login, hence why I make a new thread). Despite this, I am unable to change my account...

  • Casual Listener
  • Hello. I will first clarify that my account was not created with Facebook, I don't even have Facebook (every topic I've found on this subject is related to Facebook login, hence why I make a new thre...
  • Billy-J
  • Spotify Star
  • 450 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 450 Views
  • 3 replies
  • 0 likes

Superuser Contribution Is switching to Apple Music really the only way to change my avatar?

I signed up for Spotify using Facebook many years ago. Like many others, I've since deactivated my Facebook account. Now, my username in Spotify is a bunch of random numbers and I can't change my avatar. Is there a way to change this or should I just...

  • Casual Listener
  • I signed up for Spotify using Facebook many years ago. Like many others, I've since deactivated my Facebook account. Now, my username in Spotify is a bunch of random numbers and I can't change my ava...
  • Xenia
  • Moderator
  • 522 Views
  • 3 replies
  • 1 likes
  • Account
  • 522 Views
  • 3 replies
  • 1 likes

How do I get my old account back?

Hi! So, my account got hacked and the email address was changed to a different one while they used mine for a free account. I got in contact with spotify and they disabled the account that was using my email and secured my Premium account so it'll st...

  • Visitor
  • Hi! So, my account got hacked and the email address was changed to a different one while they used mine for a free account. I got in contact with spotify and they disabled the account that was using ...
  • Maxim
  • Spotify Star
  • 728 Views
  • 1 replies
  • 1 likes
  • Account
  • 728 Views
  • 1 replies
  • 1 likes

Account update

PlanFamilyCountryPhilppinesOperating System(iOS 10, Android) My Question or IssueHow come spotify is always asking for payment updates since I am already a plan holder

  • Visitor
  • Plan Family Country Philppines Operating System (iOS 10, Android)   My Question or Issue How come spotify is always asking for payment updates since I am already a plan holder  
  • Billy-J
  • Spotify Star
  • 408 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 408 Views
  • 1 replies
  • 0 likes

display name and photo profile not updating

PlanFreeCountryIndonesiaDeviceSamsung S9+Operating SystemAndroid 10 My Question or Issueso i changed my display name and photo profile. but when i search my own profile, it still appear the old name and no photo profile. i tried reinstall, log out > ...

  • Visitor
  • Plan Free Country Indonesia Device Samsung S9+ Operating System Android 10   My Question or Issue so i changed my display name and photo profile. but when i search my own profile, it s...
  • SoundShots
  • Composer
  • 3017 Views
  • 1 replies
  • 0 likes
  • 3017 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant access account email

PlanPremiumCountryUSA DeviceGoogle Pixel 2XLOperating SystemMAC OS My Question or Issue Hello all, Im hoping for help accessing my Spotify account. Its not under any of my emails, so the password reset tool sends the reset email to an account I dont ...

  • Visitor
  • Plan Premium Country USA   Device Google Pixel 2XL Operating System MAC OS   My Question or Issue   Hello all,    Im hoping for help accessing my Spotify accoun...
  • Xenia
  • Moderator
  • 1372 Views
  • 3 replies
  • 0 likes
  • Account
  • 1372 Views
  • 3 replies
  • 0 likes

Hacked?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI got a notification a couple of weeks ago that someone had logged into my account from anoth...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I got a...
  • Billy-J
  • Spotify Star
  • 465 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 465 Views
  • 1 replies
  • 0 likes

Superuser Contribution Simultaneous playback on 2 devices with 2 accounts with family plan

Hi, I have just upgraded to family plan to give my sister one account and for me to have multiple accounts.Is it possible to have 2 devices playing the same music at the same time using 2 of these accounts?I also wanted to have more accounts to be ab...

  • Casual Listener
  • Hi, I have just upgraded to family plan to give my sister one account and for me to have multiple accounts. Is it possible to have 2 devices playing the same music at the same time using 2 of these ...
  • SupramanTT
  • Regular
  • 6861 Views
  • 5 replies
  • 1 likes
  • Other
    Premium
  • 6861 Views
  • 5 replies
  • 1 likes

Forgot Account information

PlanPremiumCountryUnited StatesDeviceiphone xrOperating System(iOS 10, Android Oreo, Windows 10,etc.) My issueI recently was charged on my Debit Account for A premium to an old account. i don't remember which account it could be, is there anyway I co...

  • Casual Listener
  • Plan Premium Country United States Device iphone xr Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My issue I recently was charged on my Debit Account for A premium to...
  • Billy-J
  • Spotify Star
  • 545 Views
  • 3 replies
  • 0 likes
  • Account
  • 545 Views
  • 3 replies
  • 0 likes