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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

83703 Views

29 replies

0 likes

  • 83703 Views
  • 29 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

105148 Views

10 replies

3 likes

Account
Login
  • 105148 Views
  • 10 replies
  • 3 likes

Account hacked

Plan Free/Premium: no Country :vietnam Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) ịphon 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.) IOS10

Newbie

Plan Free/Premium: no Country :vietnam   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) ịphon 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.) IOS10 &...

Maxim

Spotify Star

519 Views

1 replies

1 likes

Account
  • 519 Views
  • 1 replies
  • 1 likes

Superuser Contribution Password reset email

Hi, I purchased a premium membership for my account. I had been using Spotify for like three weeks on my iPhone 7 device until it suddenly logged off a few days ago by itself. When I tried to log in using my credentials it says the password is wrong....

Newbie

Hi,  I purchased a premium membership for my account. I had been using Spotify for like three weeks on my iPhone 7 device until it suddenly logged off a few days ago  by itself. When I tri...

Alex

Spotify Legend

675 Views

1 replies

0 likes

Account
  • 675 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ma musique s’arrête soudainement

PlanPremiumPaie (Paie)FranceAppareil (Appareil)iPhone 11 ProSystème d’exploitationIOS 14,2Ma question ou questionPourquoi ma musique s’arrête soudainement ?

Visitor

Plan Premium Paie (Paie) France Appareil (Appareil) iPhone 11 Pro Système d’exploitation IOS 14,2 Ma question ou question Pourquoi ma musique s’arrête soudainement ?

Alex

Spotify Legend

8796 Views

3 replies

0 likes

Account
Premium
  • 8796 Views
  • 3 replies
  • 0 likes

[Desktop] Google connection

Just noticed that Spotify is connected to my Google account. Don't know how/when that occurred. Is it necessary? My only Android device is an Echo w/Alexa - if that's even an Android device. If it makes a difference, I do use Chrome on my Mac but not...

Visitor

Just noticed that Spotify is connected to my Google account. Don't know how/when that occurred. Is it necessary? My only Android device is an Echo w/Alexa - if that's even an Android device.  If...

OneByBoo

Roadie

578 Views

1 replies

0 likes

Desktop
  • 578 Views
  • 1 replies
  • 0 likes

[Other] Changing from premium to free - Are my songs safe?

Hi, im looking at changing from premium to free briefly before going back to Premium through my phone plans discount.Im just curious as to whether this brief changeover will un-save and un-like all the songs and playlists that i have currently connec...

Newbie

Hi, im looking at changing from premium to free briefly before going back to Premium through my phone plans discount. Im just curious as to whether this brief changeover will un-save and un-like all...

OneByBoo

Roadie

571 Views

1 replies

0 likes

Other
  • 571 Views
  • 1 replies
  • 0 likes

Change account language

Hi, I live in Belgium where we speak 3 languages. My account is setup in Dutch but I speak French. I do not see any parameters that let me change that. How can I change the language of my acocunt? Thanks for your help

Newbie

Hi,   I live in Belgium where we speak 3 languages. My account is setup in Dutch but I speak French. I do not see any parameters that let me change that. How can I change the language of my ac...

OneByBoo

Roadie

527 Views

1 replies

0 likes

Account
Premium
  • 527 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to reset spotify log in password through facebook log in because no longer have access to email

I have a premium account and I can't reset the password because I don't have access to the email used in creating the account anymore. The only way I can access the account is through facebook login. Is there a way I can reset my spotify log in passw...

Newbie

I have a premium account and I can't reset the password because I don't have access to the email used in creating the account anymore. The only way I can access the account is through facebook login....

Alex

Spotify Legend

10622 Views

3 replies

1 likes

Login
Premium
  • 10622 Views
  • 3 replies
  • 1 likes

Solved!! Change country from South Korea to US

My Question or IssueI purchased the premium plan in South Korea, but I recently moved to the US. I want to change my country to the US and update my plan to the right billing, but Spotify will not let me change my country to the US. In the account se...

Casual Listener

My Question or Issue I purchased the premium plan in South Korea, but I recently moved to the US. I want to change my country to the US and update my plan to the right billing, but Spotify will not ...

music_12

Casual Listener

1657 Views

2 replies

1 likes

Account
  • 1657 Views
  • 2 replies
  • 1 likes

Solved!! If I remove all my tracks, do I lose my Artist Page?

I released a single in 2017. Now I'm about to put out my debut EP, which will be sent to distribution in a few weeks. Though before the new EP is published, I'll ask for the old single to be taken down (for marketing and artistic reasons).My question...

Newbie

I released a single in 2017.  Now I'm about to put out my debut EP, which will be sent to distribution in a few weeks. Though before the new EP is published, I'll ask for the old single to be ta...

Billy-J

Spotify Star

1887 Views

1 replies

0 likes

Account
  • 1887 Views
  • 1 replies
  • 0 likes

Playing One Song

So, I just want to listen to one song sometimes. I search it up but all that pops up are Playlists. I can't find it by itself. When I click on the playlists that have it, it's not the first one and I use all my skips trying to get to it but it fails....

Visitor

So, I just want to listen to one song sometimes. I search it up but all that pops up are Playlists. I can't find it by itself. When I click on the playlists that have it, it's not the first one and I...

Billy-J

Spotify Star

1231 Views

1 replies

0 likes

  • 1231 Views
  • 1 replies
  • 0 likes

Superuser Contribution Updating Payment Info for Duo Account without Plan Manager

Plan: Duo PlanCountry: CanadaDevice: Mobile (Android) & desktopOperating System: Windows 10 I can't update my payment info. A long time ago, I upgrade to a duo account from a free account. A plan manager wasn't assigned and I don't have the option to...

Newbie

Plan: Duo Plan Country: Canada Device: Mobile (Android) & desktop Operating System: Windows 10   I can't update my payment info.  A long time ago, I upgrade to a duo account f...

Eni

Moderator

837 Views

1 replies

0 likes

Account
  • 837 Views
  • 1 replies
  • 0 likes

Superuser Contribution Do I lose mobile access if I cancel my premium?

Going by the cancellation screen on the Spotify website I get 0 songs on mobile once my premium cancelled. Is this right?!

Casual Listener

Going by the cancellation screen on the Spotify website I get 0 songs on mobile once my premium cancelled. Is this right?!

yetitears

Gig Goer

1163 Views

4 replies

0 likes

Premium
  • 1163 Views
  • 4 replies
  • 0 likes

I want to post an idea on the community forum, but it fails

Device: Macbook Pro 2019Browser: Chrome My Question or Issue:Whatever I do, I am unable to post an idea. This seems like a bug on your end with 'post flooding detected' after an error is received? I have attached a copy of the message I am receiving ...

Regular

Device: Macbook Pro 2019 Browser: Chrome   My Question or Issue: Whatever I do, I am unable to post an idea. This seems like a bug on your end with 'post flooding detected' after a...

yetitears

Gig Goer

718 Views

2 replies

0 likes

Account
  • 718 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Change countries + transfer data

PlanPremium to Premium FamilyCountryFrance to Ireland My Question or IssueGood morning, I have moved to Ireland about 3 years ago but kept my account based in France since I haven't opened a bank account here. However, the country which my account is...

Casual Listener

Plan Premium to Premium Family Country France to Ireland   My Question or Issue Good morning,   I have moved to Ireland about 3 years ago but kept my account based in France since I...

Jeremy

Spotify Legend

856 Views

3 replies

0 likes

Other
  • 856 Views
  • 3 replies
  • 0 likes

can't cancel premium or login

I will preface by saying the account I am using to post this is not the account I am referring to. Years ago, my ex and I were sharing a spotify account. I got a new phone recently and went to log onto my account on the new device. I cannot access it...

Newbie

I will preface by saying the account I am using to post this is not the account I am referring to.   Years ago, my ex and I were sharing a spotify account. I got a new phone recently and went ...

Billy-J

Spotify Star

840 Views

1 replies

0 likes

Account
Premium
  • 840 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify account cannot be recovered because it was set up with Facebook

Spotify couldn't recover my account because I set it up from Facebook, but the recovery links came to my e-mail address and the links don't work, they say they can't help me due to security and privacy policies, it's annoying.

Casual Listener

Spotify couldn't recover my account because I set it up from Facebook, but the recovery links came to my e-mail address and the links don't work, they say they can't help me due to security and priva...

blackaas

Casual Listener

661 Views

2 replies

0 likes

Account
Login
Other
Security
  • 661 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Codes on Physical Brand Product

I run a DTC online wine business. I was wondering if it is legal to print and include a Spotify QR code and playlist with their purchased wine order? No extra cost is included, only the wine is the commercial part of this exchange. Best, Owen

Newbie

I run a DTC online wine business. I was wondering if it is legal to print and include a Spotify QR code and playlist with their purchased wine order?   No extra cost is included, only the wine...

MafeG

Spotify Legend

2733 Views

1 replies

0 likes

Account
  • 2733 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't enter zip code

I received an email from Spotify asking me to update my zip code, so that Spotify would have it for tax purposes. My zip code is 75068-3150, which has a different tax rate than 75068. When I try to save the zip code, I receive an error that indicates...

Newbie

I received an email from Spotify asking me to update my zip code, so that Spotify would have it for tax purposes.  My zip code is 75068-3150, which has a different tax rate than 75068.   ...

MafeG

Spotify Legend

978 Views

1 replies

0 likes

Account
  • 978 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution My profile leads to another persons profile??

PlanPremiumCountryUnited States My Question or IssueWhen I or another person go to my Spotify profile on the Desktop version only, clicking on any "see all" on my playlists, top tracks, or trying to see my followers immediately sends you to another p...

Music Fan

Plan Premium Country United States   My Question or Issue When I or another person go to my Spotify profile on the Desktop version only, clicking on any "see all" on my playlists, top trac...

Maxim

Spotify Star

1015 Views

4 replies

0 likes

Account
  • 1015 Views
  • 4 replies
  • 0 likes

Randomizing my username

Now that Spotify has pushed display names, I would like my original username to be a randomly-generated name instead. I started Spotify with a basic first-last name, but because that is visible in my profile link, I do not want it anymore. Logging in...

Visitor

Now that Spotify has pushed display names, I would like my original username to be a randomly-generated name instead. I started Spotify with a basic first-last name, but because that is visible in my...

Maxim

Spotify Star

1043 Views

5 replies

0 likes

Account
  • 1043 Views
  • 5 replies
  • 0 likes