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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
77014 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
95251 Views
9 replies
2 likes
Hi, this is my third topic about this. Please help me, i don't have any login info for my premium account, the only info i have is the credit card info used on the payment. IT"S A SHAME THAT A SERVICE LIKE THIS CAN BE SO UNFRIENDLY. These are links f...
Hi, this is my third topic about this. Please help me, i don't have any login info for my premium account, the only info i have is the credit card info used on the payment. IT"S A S...
Roadie
246 Views
1 replies
0 likes
Hello, I cannot pay with paypal or either my card, but i do have money on both and my card working perfectly on other shops. Im on free but want to upgrade to premium. It says like this "Hoppsan! Det verkar som att din betaltjänst har en dålig dag. O...
Hello, I cannot pay with paypal or either my card, but i do have money on both and my card working perfectly on other shops. Im on free but want to upgrade to premium. It says like this " ...
Roadie
471 Views
1 replies
0 likes
Hello, I saw a sold for Spotify Premium (0,99€/3 months) so I decided to pay for it. But there is a problem : when I paid for the premium, I paid only for one month (10€) and not the promotion. Can someone help me please ? Roman
Hello, I saw a sold for Spotify Premium (0,99€/3 months) so I decided to pay for it. But there is a problem : when I paid for the premium, I paid only for one month (10€) and not the promoti...
Roadie
286 Views
1 replies
0 likes
my credit card has been cloned, I am waiting for the new plastic but it hasn´t arrived, I need more time to pay the subscription, do you have any phone numbers???
my credit card has been cloned, I am waiting for the new plastic but it hasn´t arrived, I need more time to pay the subscription, do you have any phone numbers???
Roadie
311 Views
1 replies
0 likes
I have been charged 3 times this past week and there is no phone number to speek with someone at Spotify?
I have been charged 3 times this past week and there is no phone number to speek with someone at Spotify?
Roadie
327 Views
1 replies
0 likes
hi there i just wanted to ask something if i pay for premium will i have to pay usd or can i pay aud money that is where i am from coz i am from Australia and us money is alot more here thanks
hi there i just wanted to ask something if i pay for premium will i have to pay usd or can i pay aud money that is where i am from coz i am from Australia and us money is alot more here thanks
Roadie
420 Views
1 replies
0 likes
i 'signed up' for a premium account tonight, but was merely given someone else's pre-existing account. i have no idea who this person is, or how i ended up with it. and now i can't cancel the subscription because i don't know the password! desperate ...
i 'signed up' for a premium account tonight, but was merely given someone else's pre-existing account. i have no idea who this person is, or how i ended up with it. and now i can't cancel the subscri...
Roadie
294 Views
1 replies
0 likes
Hi to all. I´m a premium user for a long time and now i can´t access to my account. Since this morning, I write my username and my password. The aplication seems to start but in a couple of seconds it gets back to the login page. I have tried everyth...
Hi to all. I´m a premium user for a long time and now i can´t access to my account. Since this morning, I write my username and my password. The aplication seems to start but in a c...
Not applicable
373 Views
2 replies
0 likes
Hey, so when I first signed up for spotify I gave my gmail address. Afterward however, i believe i heard that Spotify offers student rates. I tried just switching my email to my .edu email, but that didn't seem to change my rate. Am I correct in thin...
Hey, so when I first signed up for spotify I gave my gmail address. Afterward however, i believe i heard that Spotify offers student rates. I tried just switching my email to my .edu email, but that ...
Community Legend
552 Views
3 replies
0 likes
For example if I use the 1 month trial now and the next day I am going to buy the 3 months for 0.99$. Do the 3 month trials start after the 1 month trial or do I have then actually two times premium at the same time?
For example if I use the 1 month trial now and the next day I am going to buy the 3 months for 0.99$. Do the 3 month trials start after the 1 month trial or do I have then actually two times premium ...
Community Legend
345 Views
2 replies
0 likes
Hi,It's been a few weeks and I still don't have a Discover Weekly playlist on any of my devices. Any way to get this? Thanks
Hi, It's been a few weeks and I still don't have a Discover Weekly playlist on any of my devices. Any way to get this? Thanks
Gig Goer
1505 Views
9 replies
0 likes
Hi, I've been trying to purchase an e-gift card but when I click the proceed button it clears the form of all the details I've entered. I'm not sure if the purchase has completed or not? Cheers.
Hi, I've been trying to purchase an e-gift card but when I click the proceed button it clears the form of all the details I've entered. I'm not sure if the purchase has completed or not? &n...
Not applicable
238 Views
2 replies
0 likes
I had a spotify premium account for over a year now I was being charged through my phone service provider (Sprint). One day I get on Spotify and I am no longer premium? What happened?I signed back up for a student premium account that day. After two ...
I had a spotify premium account for over a year now I was being charged through my phone service provider (Sprint). One day I get on Spotify and I am no longer premium? What happened? I signed back ...
Roadie
194 Views
1 replies
0 likes
Es la segunda ves que me registo se supone que estab la suscripcion de 3 meses por 99 pesos y me cobraron los 99 por un mes, si es asi quiero que me regresen el dinero y cancelen la suscripciom porque aparte ni me ha llegado mi correo e intente entra...
Es la segunda ves que me registo se supone que estab la suscripcion de 3 meses por 99 pesos y me cobraron los 99 por un mes, si es asi quiero que me regresen el dinero y cancelen la suscripciom porqu...
Roadie
282 Views
1 replies
0 likes
Hi, I always login with my facebook account but I don't want to use my facebook account anymore I would like to login with my gmail account instead. How can I change this?? Thank you so much! Jiska
Hi, I always login with my facebook account but I don't want to use my facebook account anymore I would like to login with my gmail account instead. How can I change this?? Thank you so much! Jiska
Roadie
489 Views
1 replies
0 likes
I am very upset because I cancelled my premium spirit account on November 25 and was charged again on November 27. I cannot afford this service anymore my husband lost his job and I need the money that you overcharged me to be refunded ASAP please an...
I am very upset because I cancelled my premium spirit account on November 25 and was charged again on November 27. I cannot afford this service anymore my husband lost his job and I need the money th...
Roadie
462 Views
1 replies
0 likes
Hey, I came across this problem when trying upgrade with my mastercard. "Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method." My details are absolutely correc...
Hey, I came across this problem when trying upgrade with my mastercard. "Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try a...
Roadie
225 Views
1 replies
0 likes
My premium account does not show up on my new phone. Old phone broke, got a new one. When I log in only the free version is accessed. When I try to get premium it asks me to pay? Please help. Life isn't the same without music.
My premium account does not show up on my new phone. Old phone broke, got a new one. When I log in only the free version is accessed. When I try to get premium it asks me to pay? Please help. Life is...
Casual Listener
291 Views
3 replies
0 likes
Hello, I set up my premium account when in UK, I have now moved to Kuwait, the premium access is ok on my iPhone and iPad. I recently bought a ONKYO (with updated firmware) receiver that can allgedly access Spotify when networked. When I try to log i...
Hello, I set up my premium account when in UK, I have now moved to Kuwait, the premium access is ok on my iPhone and iPad. I recently bought a ONKYO (with updated firmware) re...
283 Views
0 replies
0 likes
I bought Spotify premium, with the student discount, on my sisters phone. I did not know she was logged in on her phone to her account, so I canceled the subscription but now I cannot buy it on my account because "This student Id is associated with a...
I bought Spotify premium, with the student discount, on my sisters phone. I did not know she was logged in on her phone to her account, so I canceled the subscription but now I cannot buy it on my ac...
Roadie
231 Views
1 replies
0 likes
