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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

286763 Views

529 replies

34 likes

Account
Free
  • 286763 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13607 Views

6 replies

11 likes

Security
  • 13607 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540009 Views

990 replies

114 likes

Account
  • 540009 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129578 Views

74 replies

12 likes

Account
Login
Premium
  • 129578 Views
  • 74 replies
  • 12 likes

WB CREED Fight For Playlist 1-month Subscription winner

Hi all, I recently entered a song into the Creed movie playlist to win 1 month of spotify premium, so i go to enter the code, right? As any bloke would, to only find it's INVALID. I thought this was supposed to work? Ripoff???

Gig Goer

Hi all,   I recently entered a song into the Creed movie playlist to win 1 month of spotify premium, so i go to enter the code, right? As any bloke would, to only find it's INVALID. I thought ...

gnovella16

Roadie

237 Views

1 replies

0 likes

Account
Premium
Subscription
  • 237 Views
  • 1 replies
  • 0 likes

Solved!! Can't change email address due to inactive Facebook account

My Spotify account is connected to an email address that I no longer have. The only email address that I have (which is the one I can access) is connected to a Facebook account that has been deleted permanently. Because of this situation I cannot cha...

Casual Listener

My Spotify account is connected to an email address that I no longer have. The only email address that I have (which is the one I can access) is connected to a Facebook account that has been del...

superborkado

Casual Listener

767 Views

3 replies

0 likes

Account
  • 767 Views
  • 3 replies
  • 0 likes

Can't login. Three months premium biggest mistake ever...

Hi. So I live in Serbia, and Spotify isn't supported here yet for some reason. I bought 3 months premium for $0.99 per month, and then canceled. Now I can't even login to my account because I'm not in USA, and I could until I bought premium account.....

Music Fan

Hi. So I live in Serbia, and Spotify isn't supported here yet for some reason. I bought 3 months premium for $0.99 per month, and then canceled. Now I can't even login to my account because I'm not i...

NemanjaV95

Music Fan

209 Views

1 replies

0 likes

Account
Login
Premium
Subscription
  • 209 Views
  • 1 replies
  • 0 likes

Took out money for trying to subscribe to student discount

I'm a new student I just enrolled for school two days ago. I tried to enroll in the student discount. I put my credit card information it took out 5.00 and I was trying to put my school and was having a hard time. So I gave up. I still have the free ...

Newbie

I'm a new student I just enrolled for school two days ago. I tried to enroll in the student discount. I put my credit card information it took out 5.00 and I was trying to put my school and was havin...

gnovella16

Roadie

174 Views

1 replies

0 likes

Subscription
  • 174 Views
  • 1 replies
  • 0 likes

Cant locate my email or my password " sorry your email address was not available ..."

Hi there, so im trying to change password of my account but its not allowing me. From the first place it doesnt allow me to put my e-mail also.Im subscribed through facebeook and if i want to sign in through ps4 it doesnt allow me because it doesnt h...

Newbie

Hi there, so im trying to change password of my account but its not allowing me. From the first place it doesnt allow me to put my e-mail also. Im subscribed through facebeook and if i want to sign ...

gnovella16

Roadie

196 Views

1 replies

0 likes

Account
Premium
  • 196 Views
  • 1 replies
  • 0 likes

Solved!! Many tracks suddenly not-available

Hello there, I know thtat sometimes tracks that first were available could turn in not-avaliable because of copyrights. But now suddenly more than half of the tracks in my playlists turned into not-available (mainly soundtracks). What happened? I wou...

Regular

Hello there,   I know thtat sometimes tracks that first were available could turn in not-avaliable because of copyrights. But now suddenly more than half of the tracks in my playlists turned i...

jfkessels

Regular

925 Views

2 replies

0 likes

Premium
Unlimited
  • 925 Views
  • 2 replies
  • 0 likes

Facebook connect

Hi, I've conncted my existing Premium Spotify account to Facebook. Now when I log in using Facebook, everything is gone (playlists/music) and I'm using a "Free" Spotify account. When I log back in using my old credentials, everything is back to norma...

Casual Listener

Hi,   I've conncted my existing Premium Spotify account to Facebook. Now when I log in using Facebook, everything is gone (playlists/music) and I'm using a "Free" Spotify account. When I log b...

gnovella16

Roadie

200 Views

1 replies

0 likes

Account
Premium
Subscription
  • 200 Views
  • 1 replies
  • 0 likes

premium account for 1week

I add a try out premium account, does it include any costs fot one week? Should I end it myself or is this automaticIsabelle

Casual Listener

I add a try out premium account, does it include any costs fot one week? Should I end it myself or is this automatic Isabelle

166 Views

0 replies

0 likes

Premium
  • 166 Views
  • 0 replies
  • 0 likes

Premium Subscription

Hello I have added the premium subscription on my iphone via itunes yet it doesn't appear on my desktop (web) versoin of Spotify. Anyone know how I can get the premium sub to come across and register on the desktop version? Thanks

Newbie

Hello   I have added the premium subscription on my iphone via itunes yet it doesn't appear on my desktop (web) versoin of Spotify.   Anyone know how I can get the premium sub to come a...

Isabellevw

Casual Listener

158 Views

1 replies

0 likes

Premium
  • 158 Views
  • 1 replies
  • 0 likes

deleted my Facebook, need to remove spotify

Am leaving for military duty, no use to have it. Want to get rid of it. No phone number. Confusing as to whom I am supposed to be emailing.

Newbie

Am leaving for military duty, no use to have it. Want to get rid of it. No phone number. Confusing as to whom I am supposed to be emailing.

gnovella16

Roadie

165 Views

1 replies

0 likes

Premium
  • 165 Views
  • 1 replies
  • 0 likes

Account Hacked

It seems like my original account got hacked. I tried to log-in one day and I am unable to do so. I tried to recover my password but the email was not sent to my account e-mail. I thought I could recover the account through my facebook account which ...

Visitor

It seems like my original account got hacked.    I tried to log-in one day and I am unable to do so.  I tried to recover my password but the email was not sent to my account e-mail.&...

gnovella16

Roadie

179 Views

1 replies

0 likes

Account
  • 179 Views
  • 1 replies
  • 0 likes

Cannot Access Account

I set my account up years ago using my Facebook profile and have been paying for premium for years. I recently had a problem logging in and attempted to do a password recovery, the recovery page did not recognize my email address and when I tried set...

Newbie

I set my account up years ago using my Facebook profile and have been paying for premium for years. I recently had a problem logging in and attempted to do a password recovery, the recovery page did ...

204 Views

0 replies

0 likes

Account
Login
Premium
Subscription
Unlimited
  • 204 Views
  • 0 replies
  • 0 likes

Misleading

New Premium user for 13 something a month even though they advertise 3 months for .99, turns out only if you sign up through the website not app. REALLY? Now try to find someone to correct this- good luck! As a consumer, I have never been so pissed a...

Newbie

New Premium user for 13 something a month even though they advertise 3 months for .99, turns out only if you sign up through the website not app. REALLY? Now try to find someone to correct this- good...

133 Views

0 replies

0 likes

Subscription
  • 133 Views
  • 0 replies
  • 0 likes

Family Plan

My code from email isn't bring redeem, it keeps saying please fill out required fields before submitting and I have

Newbie

My code from email isn't bring redeem, it keeps saying please fill out required fields before submitting and I have

Mateosutrera

Newbie

252 Views

1 replies

0 likes

Subscription
  • 252 Views
  • 1 replies
  • 0 likes

Spotify Support

I am very annoyed with support, all these issues and I can't talk to someone or get help promptly. I loved spotify until this issues happened. I was charged but my spotify does not work. This is bull**bleep**

Newbie

I am very annoyed with support, all these issues and I can't talk to someone or get help promptly. I loved spotify until this issues happened. I was charged but my spotify does not work. This is bull...

171 Views

0 replies

0 likes

Account
Subscription
  • 171 Views
  • 0 replies
  • 0 likes

All my saved songs from "Your Music" are gone!!!

Hi, so i opened today Spotify to listen to some music while I work and saw that out of nowhere all my songs that I have been saving for more than 3 years are gone. Would please help me with this? Can I get my songs back? There were I think around 300...

Casual Listener

Hi, so i opened today Spotify to listen to some music while I work and saw that out of nowhere all my songs that I have been saving for more than 3 years are gone. Would please help me with this? Can...

gnovella16

Roadie

192 Views

1 replies

0 likes

Account
Other
Premium
  • 192 Views
  • 1 replies
  • 0 likes

I pay for premium and can not get into my account

I logged out on my phone and when I tried to sign back in, I was told my password was wrong. No problem, I went to forgot password. I go to forgot password and it tells me there is no account under that email address. I sign into my email and find my...

Newbie

I logged out on my phone and when I tried to sign back in, I was told my password was wrong. No problem, I went to forgot password. I go to forgot password and it tells me there is no account under t...

gnovella16

Roadie

172 Views

1 replies

0 likes

Premium
  • 172 Views
  • 1 replies
  • 0 likes

---

Visitor

129 Views

0 replies

0 likes

Account
Free
Login
Other
Premium
Security
Subscription
Unlimited
  • 129 Views
  • 0 replies
  • 0 likes

Can't link new Spotify account to Facebook

I am trying to link my new Spotify Account to my Facebook page but it says that my FB page is already linked to another Spotify account that I setup years ago and no longer use. How can I link the new Spotify account to my Facebook account? Please he...

Newbie

I am trying to link my new Spotify Account to my Facebook page but it says that my FB page is already linked to another Spotify account that I setup years ago and no longer use. How can I link the ne...

gnovella16

Roadie

190 Views

1 replies

0 likes

Other
  • 190 Views
  • 1 replies
  • 0 likes

Account Hacked email and password changes

Hi there,About 7 hours ago i got a email saying my spotify account email has beed changed. I didnt do this and now when i go to me account page and click on "Edit profile" a random email appears and I cant change it. When I try to change the email ba...

Newbie

Hi there, About 7 hours ago i got a email saying my spotify account email has beed changed. I didnt do this and now when i go to me account page and click on "Edit profile" a random email appears ...

user-removed

Not applicable

166 Views

1 replies

0 likes

Account
Premium
Security
Subscription
  • 166 Views
  • 1 replies
  • 0 likes