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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9880 Views
  • 3 replies
  • 9 likes
  • Security
  • 9880 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 493057 Views
  • 981 replies
  • 111 likes
  • Account
  • 493057 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213759 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213759 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122560 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122560 Views
  • 72 replies
  • 12 likes

Cannot load website to select 99c trial

Hi, Im trying to take up the amazing offer of a 99c trial for 3 months only I cannot load the website. Ive tried to click upgrade from my spotify window, opening a new window & tried on various devices. The only way I can get to it is through itunes ...

  • Newbie
  • Hi,  Im trying to take up the amazing offer of a 99c trial for 3 months only I cannot load the website. Ive tried to click upgrade from my spotify window, opening a new window & tried on va...
  • Steph_B
  • Roadie
  • 240 Views
  • 1 replies
  • 0 likes
  • Premium
  • 240 Views
  • 1 replies
  • 0 likes

Spotify and Sonos Link

I'm trying to sync my spotify account with a Sonos sound system but when I attempt to "set the device password" it tells me there's an issue because i have previously signed in using Facebook. So it doesn't appear i'm able to login directly using a u...

  • Newbie
  • I'm trying to sync my spotify account with a Sonos sound system but when I attempt to "set the device password" it tells me there's an issue because i have previously signed in using Facebook. So it ...
  • Steph_B
  • Roadie
  • 187 Views
  • 1 replies
  • 0 likes
  • Login
  • 187 Views
  • 1 replies
  • 0 likes

Onkyo TX515 Login issues

Friends,i can't log into my Onkyo Reciever. I didnt connect my Account with Facebook (and dont want to) and when i try to login into spotify with my onkyo, there comes the message "login not possible" . but when i click on "back", it seems that i am ...

  • Newbie
  • Friends, i can't log into my Onkyo Reciever. I didnt connect my Account with Facebook (and dont want to) and when i try to login into spotify with my onkyo, there comes the message "login not possib...
  • Steph_B
  • Roadie
  • 238 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 238 Views
  • 1 replies
  • 0 likes

Newbie - Back to Basics - Help!

I signed up for Spotify on my Hudl 2, downloaded app and made a short playlist - wasn't asked for payment details - I can log into my account on my windows 7 internet explorer 11 browser now. When I try to find the app on Hudl 2, it's not on the desk...

  • Visitor
  • I signed up for Spotify on my Hudl 2, downloaded app and made a short playlist - wasn't asked for payment details - I can log into my account on my windows 7 internet explorer 11 browser now.  ...
  • Steph_B
  • Roadie
  • 191 Views
  • 1 replies
  • 0 likes
  • Login
  • 191 Views
  • 1 replies
  • 0 likes

No streming on Onkyo receiver.

Hi, I have receiver Onkyo TX-NR509, from 2 days spotify service stopped working i.e. I can log in and I can select track, however, it does not stream music. The display shows that it is playing but it's not streaming. Please help! I have done network...

  • Casual Listener
  • Hi,   I have receiver Onkyo TX-NR509, from 2 days spotify service stopped working i.e. I can log in and I can select track, however, it does not stream music. The display shows that it is play...
  • Steph_B
  • Roadie
  • 265 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 265 Views
  • 1 replies
  • 0 likes

Solved!! Premium gone, forced to log in with Facebook

I've had premium for almost a year. Few months back i have unlinked my account from Facebook.On October 24th i tried setting up Spotify on my lg webos tv. It said that i need premium to use the app.After that i couldn't log in to my account anymore f...

  • Visitor
  • I've had premium for almost a year. Few months back i have unlinked my account from Facebook. On October 24th i tried setting up Spotify on my lg webos tv. It said that i need premium to use the app...
  • user-removed
  • Not applicable
  • 615 Views
  • 6 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 615 Views
  • 6 replies
  • 0 likes

Bought premium for 3 months but would like to cancel the auto subscription after the 3 months are up

I bought the 3-month premium for $4.90 HKD offer 5 minutes ago, and I would like to know how I can make it so that it wont automatically renew after the 3-month period. The website said that I need to click cancel subscription, but if I click that, w...

  • Newbie
  • I bought the 3-month premium for $4.90 HKD offer 5 minutes ago, and I would like to know how I can make it so that it wont automatically renew after the 3-month period. The website said that I need t...
  • Steph_B
  • Roadie
  • 196 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 196 Views
  • 1 replies
  • 0 likes

AYUDA! PlayStation Music

No sé con qué cuenta de PlayStation Music vinculé mi cuenta de Spotify, quiero desvincularla. Alguna ayuda?

  • Newbie
  • No sé con qué cuenta de PlayStation Music vinculé mi cuenta de Spotify, quiero desvincularla. Alguna ayuda?
  • 134 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 134 Views
  • 0 replies
  • 0 likes

making songs available

On the Brazil Spotify, some songs are grayed out, and I would love to listen to those songs. Per example, the glee songs from the last couple of seasons aren't there and I would like to have them. How to fix this? I know that this issue is because of...

  • Casual Listener
  • On the Brazil Spotify, some songs are grayed out, and I would love to listen to those songs. Per example,  the glee songs from the last couple of seasons aren't there and I would like to have th...
  • Steph_B
  • Roadie
  • 185 Views
  • 1 replies
  • 0 likes
  • Premium
  • 185 Views
  • 1 replies
  • 0 likes

subscribed with extra charge

I keep getting charged $30 on top of my $10 I screenshoted my bank statement and I'm tired of this. You'll be losing a loyal customer if it doesn't stop

  • Newbie
  • I keep getting charged $30 on top of my $10 I screenshoted my bank statement and I'm tired of this. You'll be losing a loyal customer if it doesn't stop
  • Steph_B
  • Roadie
  • 212 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 212 Views
  • 1 replies
  • 0 likes

Can't login to iPhone app even after resetting password. Upgraded on website just before.

Just paid for an upgrade on the website because there was a cheap offer (it wasnt offered when I pressed upgrade inside the app so I did it from the website). I already had it installed on my phone but it didn't recognize my upgrade so I've signed ou...

  • Newbie
  • Just paid for an upgrade on the website because there was a cheap offer (it wasnt offered when I pressed upgrade inside the app so I did it from the website). I already had it installed on my phone b...
  • 202 Views
  • 0 replies
  • 0 likes
  • Login
  • 202 Views
  • 0 replies
  • 0 likes

Device password

When I go to set my device password, I keep getting a message saying it can not be accepted. HELP

  • Casual Listener
  • When I go to set my device password, I keep getting a message saying it can not be accepted. HELP  
  • 164 Views
  • 0 replies
  • 0 likes
  • Account
  • 164 Views
  • 0 replies
  • 0 likes

Help

I signed up with Spotify with Facebook, I had got and paid for a premium . After 3 months of not using my account it automatically logged me out and now i can not access my account. I am using the same Facebook and Spotify is telling me my informatio...

  • Newbie
  • I signed up with Spotify with Facebook, I had got and paid for a premium . After 3 months of not using my account it automatically logged me out and now i can not access my account. I am using the sa...
  • chappyhova1
  • Regular
  • 152 Views
  • 1 replies
  • 0 likes
  • Account
  • 152 Views
  • 1 replies
  • 0 likes

Stolen account

Hi everyone, i'm from Italy and I have created this account only for report that someone have stolen my account. My address is aleambro10@hotmail.it and i have always made my access with fb. It's very difficult to contact the support, so I hope that ...

  • Newbie
  • Hi everyone, i'm from Italy and I have created this account only for report that someone have stolen my account. My address is aleambro10@hotmail.it and i have always made my access with fb. It'...
  • chappyhova1
  • Regular
  • 250 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 250 Views
  • 1 replies
  • 0 likes

he pagado un mes, y ahora el segundo mes me dice que los datos de pago son erroneos

Me han cobrado noviembre y diciembre me dice que los datos de pago no funcionan!!!Como puede ser si ya me han cobrado que ahora no funcione!!!A ver si me pueden ayudar!!Tengo la hoja de cobro del banco donde sale el pago de noviembre!!!

  • Casual Listener
  • Me han cobrado noviembre y diciembre me dice que los datos de pago no funcionan!!! Como puede ser si ya me han cobrado que ahora no funcione!!! A ver si me pueden ayudar!! Tengo la hoja de c...
  • 156 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 156 Views
  • 0 replies
  • 0 likes

Cannot getting new password

I have done stupid things. First I opened a second account for no reason then I forget password. Before that I have bought a premium. Now I want to cancel my membership but I don't know my password. I tried to reset it but in the Spotify my email add...

  • Casual Listener
  • I have done stupid things. First I opened a second account for no reason then I forget password. Before that I have bought a premium. Now I want to cancel my membership but I don't know my password. ...
  • Oyolal12
  • Casual Listener
  • 242 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 242 Views
  • 1 replies
  • 0 likes

Upgrade not possible with same credit card?

We are two spotify users with the same card trying to upgrade a second account to use but it doesn't seem to work? Money has been drawn for 2 new premium buys but neither of the two have done it's purpose to upgrade the said account, what may be the ...

  • Newbie
  • We are two spotify users with the same card trying to upgrade a second account to use but it doesn't seem to work? Money has been drawn for 2 new premium buys but neither of the two have done it's pu...
  • 205 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Premium
  • 205 Views
  • 0 replies
  • 0 likes

Zuviel Geld eingezogen!

ich habe mich angemeldet mit der prämisse 0,99cent im Monat für drei Monate zu bezahlen. Das wurde groß auf der Seite beworben. Jetzt wurde allerdings 9,99 abgehoben! Ich hätte niemals das Premium Paket ausprobiert bei diesen Preisen. Wie bekomme ich...

  • Newbie
  • ich habe mich angemeldet mit der prämisse 0,99cent im Monat für drei Monate zu bezahlen. Das wurde groß auf der Seite beworben. Jetzt wurde allerdings 9,99 abgehoben! Ich hätte niemals das Premium Pa...
  • Nico
  • Community Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 260 Views
  • 1 replies
  • 0 likes

Two accounts combine or remove

HiI appear to have 2 accounts, one created without facebook that has all my playlists etc and one created more recently (linked to facebook?) that I wish to have removed/deleted. But obviously want to ensure my original account is untouched so I dont...

  • Newbie
  • Hi I appear to have 2 accounts, one created without facebook that has all my playlists etc and one created more recently (linked to facebook?) that I wish to have removed/deleted. But obviously want...
  • 135 Views
  • 0 replies
  • 0 likes
  • Account
  • 135 Views
  • 0 replies
  • 0 likes

Återbetalning

Det går även att ringa mig på eftermiddagen, tisdag till fredag. Efter klockan 12.30.+46708941402

  • Casual Listener
  • Det går även att ringa mig på eftermiddagen, tisdag till fredag. Efter klockan 12.30. +46708941402
  • 221 Views
  • 0 replies
  • 0 likes
  • Account
  • 221 Views
  • 0 replies
  • 0 likes