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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
81473 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
656409 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
737455 Views
18 replies
29 likes
My Visa number changed (new chip), so Spotify didn't receive payment for two weeks. When I attempted to reactive my Premium account with my new Visa card, the monthly price had increased by $3.00. It doesn't seem fair, and there is no number or perso...
My Visa number changed (new chip), so Spotify didn't receive payment for two weeks. When I attempted to reactive my Premium account with my new Visa card, the monthly price had increased by $3.0...
Regular
242 Views
1 replies
0 likes
I registered for Spotify using my Facebook account. The Account Overview only displays my email address. There is NO reference anywhere in the app to any numerical ID. Any idea as to where it's buried?Thank you...
I registered for Spotify using my Facebook account. The Account Overview only displays my email address. There is NO reference anywhere in the app to any numerical ID. Any idea as to where it's burie...
Community Legend
2022 Views
5 replies
0 likes
Since I moved to iPhone 6 my premium account will not work. It says that I am paid.
Since I moved to iPhone 6 my premium account will not work. It says that I am paid.
Community Legend
710 Views
6 replies
0 likes
I was trying to sign up for premium with the student discount and I had already typed in my credit card information and moved onto the next screen that asked about my college but the screen was not working on my phone so I exited from the website and...
I was trying to sign up for premium with the student discount and I had already typed in my credit card information and moved onto the next screen that asked about my college but the screen was not w...
Community Legend
435 Views
5 replies
0 likes
I have a playlist that wanto to get downloaded for offline listening, but i only want this in my Android smartphone and not my pc. The offline settings syncs for every device connected, so if i put offline a playlist than it will be for all. I do not...
I have a playlist that wanto to get downloaded for offline listening, but i only want this in my Android smartphone and not my pc. The offline settings syncs for every device connected, so if i put o...
Casual Listener
384 Views
2 replies
0 likes
Greetings. Am running Windows 8.1 . Decided to install the actual Spotify player since the web player has reduced functionality. Anyhow. Can log in, using facebook, on the web player.Cannot login using the Windows player. The button does nothing. It ...
Greetings. Am running Windows 8.1 . Decided to install the actual Spotify player since the web player has reduced functionality. Anyhow. Can log in, using facebook, on the web player. Canno...
282 Views
0 replies
0 likes
I have a Swedish spotify premium account but am moving to Tokyo in january 2016. As far as I understand Spotify is not available in Japan. What do I do - can I use my swedish subscription in japan?
I have a Swedish spotify premium account but am moving to Tokyo in january 2016. As far as I understand Spotify is not available in Japan. What do I do - can I use my swedish subscription in japan? ...
Casual Listener
787 Views
2 replies
0 likes
Hello, I'm trying to subscribe for premium in Spotify (Brazil) and I always get an error when inputing my personal information (address, Zip code, name, email) even after checking and seeing it's correct. Can anyone help me here? Thanks,
Hello, I'm trying to subscribe for premium in Spotify (Brazil) and I always get an error when inputing my personal information (address, Zip code, name, email) even after checking and seeing...
Community Legend
304 Views
3 replies
0 likes
Hello, I have the free Spotify. I have 1 playlist with around 200 songs. I want to cut and paste some of these songs to a new playlist. How do I do this, please? Thank you.
Hello, I have the free Spotify. I have 1 playlist with around 200 songs. I want to cut and paste some of these songs to a new playlist. How do I do this, please? ...
Roadie
1625 Views
1 replies
0 likes
I forgot what my old password was so I sent for an email created a new one and it wont log me in with it? Tried sending for a new password to my email again but the link wont work ... HELP!
I forgot what my old password was so I sent for an email created a new one and it wont log me in with it? Tried sending for a new password to my email again but the link wont work ... HELP!
Casual Listener
300 Views
2 replies
0 likes
Hi, I think everything is in the title.My Spotify account use my Facebook account login and password. I'm really waiting for a way to unlink it but found out no way to do it.I'm going to cancel my Facebook account but I don't want to lose all my play...
Hi, I think everything is in the title. My Spotify account use my Facebook account login and password. I'm really waiting for a way to unlink it but found out no way to do it. I'm going to cancel m...
Not applicable
629 Views
2 replies
0 likes
Guten Tag,ich habe heute einen Familienaccount bei Spotify abgeschlossen.Die eingeladenen Teilnehmer können jedoch nicht beitreten, weil angeblich mein Account in einem anderen Land liegt (Frankreich).Das stimmt aber nicht. Es ist Deutschland.Das Lan...
Guten Tag, ich habe heute einen Familienaccount bei Spotify abgeschlossen. Die eingeladenen Teilnehmer können jedoch nicht beitreten, weil angeblich mein Account in einem anderen Land liegt (Frankr...
Casual Listener
11121 Views
6 replies
1 likes
So I recently changed my email in order to use that particuar email for a different account, but it still says that it is in use, any ideas as to why that is? Thanks.
So I recently changed my email in order to use that particuar email for a different account, but it still says that it is in use, any ideas as to why that is? Thanks.
Community Legend
227 Views
1 replies
0 likes
Please can you help - my account appears to have been hacked and hijacked by another user. I have managed to login to this page via facebook login, but the email address and password that are now associated with this account are not mine. The credit ...
Please can you help - my account appears to have been hacked and hijacked by another user. I have managed to login to this page via facebook login, but the email address and password that are now ass...
Community Legend
377 Views
3 replies
0 likes
So when i upgraded my iphone software it required me to login to my spotify account...didnt recognise my username or password so clicked on forgetten button and entered my email address...received no email from spotify to reset my password...however ...
So when i upgraded my iphone software it required me to login to my spotify account...didnt recognise my username or password so clicked on forgetten button and entered my email address...received no...
Casual Listener
1055 Views
3 replies
3 likes
I have premuim account but am being classed as free in all devices. can someone please get back, thanks. finding it very difficult that spotify has no customer service support system. Am I logging in wrongly? but only have log in details for the prem...
I have premuim account but am being classed as free in all devices. can someone please get back, thanks. finding it very difficult that spotify has no customer service support system.&nbs...
Community Legend
269 Views
1 replies
0 likes
Hi there I was just wondering if I could paid my monthly Spotify subscription with a spotify gift card?Any replying would be much appreciated.ThanksJohn
Hi there I was just wondering if I could paid my monthly Spotify subscription with a spotify gift card? Any replying would be much appreciated. Thanks John
Community Legend
258 Views
1 replies
1 likes
Hi! Zahle seit viel zu langer Zeit den normalen Spotify Tarif, obwohl ich Student bin.Hab mich jetzt bei Unidays angemeldet und wollte den Rabatt aktivieren.Dann wollt ihr plötzlich neue Kontodaten haben und nix funktioniert.In meinem Account ist auc...
Hi! Zahle seit viel zu langer Zeit den normalen Spotify Tarif, obwohl ich Student bin. Hab mich jetzt bei Unidays angemeldet und wollte den Rabatt aktivieren. Dann wollt ihr plötzlich ne...
Not applicable
364 Views
1 replies
0 likes
I am traveling, so they were rejected by Spotify. So corrected with my bank (as I am traveling) and now I have three gift subscriptions on my bank and no receipt or anything from you. Just trying to buy one for my dad... Help getting rid of all these...
I am traveling, so they were rejected by Spotify. So corrected with my bank (as I am traveling) and now I have three gift subscriptions on my bank and no receipt or anything from you. Just trying to ...
301 Views
0 replies
0 likes
my account has been hacked. I believe I originally and continue to sign in via facebook. the culprit changed my password and email on my spotify account. so i can still log in via facebook, but whoever gained access to my account can override me and ...
my account has been hacked. I believe I originally and continue to sign in via facebook. the culprit changed my password and email on my spotify account. so i can still log in via f...
Newbie
1125 Views
5 replies
1 likes
