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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 413601 Views
  • 965 replies
  • 108 likes
  • Account
  • 413601 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1180547 Views
  • 119 replies
  • 115 likes
  • Account
  • 1180547 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101261 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101261 Views
  • 68 replies
  • 10 likes

Trying to cancel subscription, but it does not let me...

Today is 11/22/15, and my free trian ends tomorrow. I am trying to cancel my premium subscription, but every time I press the "cancel your subscription" button, It would not load the next page. I have tried this at least 10 times and even left the ta...

  • Newbie
  • Today is 11/22/15, and my free trian ends tomorrow. I am trying to cancel my premium subscription, but every time I press the "cancel your subscription" button, It would not load the next page. I hav...
  • jean3601
  • Community Legend
  • 428 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 428 Views
  • 2 replies
  • 0 likes

Account cancelation help

my problem is that i have a premium subscription with my debit card , but actually i havent used the account since a long time ago , i cant remeber the username or the email of this account the only thing i have is my debit card and the thing is that...

  • Newbie
  • my problem is that i have a premium subscription with my debit card , but actually i havent used the account since a long time ago , i cant remeber the username or the email of this account the only ...
  • jean3601
  • Community Legend
  • 314 Views
  • 1 replies
  • 0 likes
  • 314 Views
  • 1 replies
  • 0 likes

Account information incorrect

My account information is incorrect and different from Facebook.My email address is showing incorrect and my birthday is incorrect.Both are correct on Facebook.Also, it won't let me search for friends and friends can't search for me.How do I fix this...

  • Casual Listener
  • My account information is incorrect and different from Facebook. My email address is showing incorrect and my birthday is incorrect. Both are correct on Facebook. Also, it won't let me search for ...
  • jean3601
  • Community Legend
  • 472 Views
  • 4 replies
  • 0 likes
  • Account
  • 472 Views
  • 4 replies
  • 0 likes

Spotify won't register payment

Having this problem for a couple months now, Spotify sends me an email saying that payment failed and to update my payment details, which I do using the exact same card and this has worked for a while until this week. I re-entered my card details las...

  • Casual Listener
  • Having this problem for a couple months now,   Spotify sends me an email saying that payment failed and to update my payment details, which I do using the exact same card and this has worked f...
  • phils11
  • Casual Listener
  • 272 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 272 Views
  • 2 replies
  • 0 likes

email linked to two accounts

I dont know where spotify is sending my password reset email to i have my username and it sez its sent to my email but its for a different username plez help what can i do?0

  • Casual Listener
  • I dont know where spotify is sending my password reset email to i have my username and it sez its sent to my email but its for a different username plez help what can i do?0
  • jean3601
  • Community Legend
  • 290 Views
  • 5 replies
  • 0 likes
  • Login
  • 290 Views
  • 5 replies
  • 0 likes

Redeem

I wrote you a mail, i scratched my code away at a giftcard. And a woman named Catherine said she would replace my code an redeem it. how long will this take?

  • Newbie
  • I wrote you a mail, i scratched my code away at a giftcard. And a woman named Catherine said she would replace my code an redeem it. how long will this take?
  • user-removed
  • Not applicable
  • 203 Views
  • 2 replies
  • 0 likes
  • Premium
  • 203 Views
  • 2 replies
  • 0 likes

Other devices

I have a Spotify premium account and I want my brother to have access to it on his phone too,and this is possible because it is premium. Although when I signed up for Spotify I used "log in with Facebook".. If I let him access it on his phone will he...

  • Newbie
  • I have a Spotify premium account and I want my brother to have access to it on his phone too,and this is possible because it is premium. Although when I signed up for Spotify I used "log in with Face...
  • Ox1
  • Roadie
  • 153 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 153 Views
  • 1 replies
  • 0 likes

Solved!! Spinning Wheel on update

When trying to upate my payment info it just sits with a wheel endlessly spinning where I would be able to enter my credit card info. Its been sitting like this for 30mins. If I cant resolve this quickly I'll probably just call it quits with spotify....

  • Casual Listener
  • When trying to upate my payment info it just sits with a wheel endlessly spinning where I would be able to enter my credit card info. Its been sitting like this for 30mins. If I cant resolve this qui...
  • ジングル
  • Casual Listener
  • 1103 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 1103 Views
  • 2 replies
  • 0 likes

IT'S URGENT!! I NEED HELP

Hello, my name is Christian and my spotify account is "chrisguerrah" and i need to close my account, i tried to send e-mails to the spotify team, but no one answered me, so i decided to post this message to see if someone can help me... i hope someon...

  • Visitor
  • Hello, my name is Christian and my spotify account is "chrisguerrah" and i need to close my account, i tried to send e-mails to the spotify team, but no one answered me, so i decided to post this mes...
  • Ox1
  • Roadie
  • 125 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 125 Views
  • 1 replies
  • 0 likes

How do I change to A College Student account for discount??

I'm having trouble trying to figure out how to get the discount if I already have the regular premium account?

  • Newbie
  • I'm having trouble trying to figure out how to get the discount if I already have the regular premium account?
  • Ox1
  • Roadie
  • 167 Views
  • 1 replies
  • 0 likes
  • Account
  • 167 Views
  • 1 replies
  • 0 likes

Why am I being charged?

I was seeing if my student ID would apply for the discount and entered my debit card number. I did not press confirm to purchase premium however my account charged me $5.40 two times. Later, I checked to see if I did have premium but I still didn't. ...

  • Newbie
  • I was seeing if my student ID would apply for the discount and entered my debit card number. I did not press confirm to purchase premium however my account charged me $5.40 two times. Later, I checke...
  • Ox1
  • Roadie
  • 133 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 133 Views
  • 1 replies
  • 0 likes

Student Discount

Hi. I first heard about the student discount through your ad for it in Spotify not once was it advertised only for collage student nor on the page I was directed to did it say only for collage students. I signed up for it and entered my payment infor...

  • Newbie
  • Hi. I first heard about the student discount through your ad for it in Spotify not once was it advertised only for collage student nor on the page I was directed to did it say only for collage studen...
  • Ox1
  • Roadie
  • 146 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 146 Views
  • 1 replies
  • 0 likes

Solved!! Already paid for Premium but still saying i need to validate my data

Hi the problem with my spotify is that i had to pay my monthly fee of premium but i stopped using the card that i registered for my billing information, after my month was about to expire i used other credit card and updated my billing information wi...

spotify banner spotify paid
  • Casual Listener
  • Hi the problem with my spotify is that i had to pay my monthly fee of premium but i stopped using the card that i registered for my billing information, after my month was about to expire i used othe...
  • MattSuda
  • Spotify Star
  • 391 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 391 Views
  • 3 replies
  • 0 likes

Help me please! Offline mode disappear!!!

Can someone tell me if it's normal that every downloaded songs I had suddenly aren't and my offline mode button doesn't exist anymore!!???!??!Thanks

  • Casual Listener
  • Can someone tell me if it's normal that every downloaded songs I had suddenly aren't and my offline mode button doesn't exist anymore!!???!??! Thanks
  • MattSuda
  • Spotify Star
  • 1059 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Other
  • 1059 Views
  • 3 replies
  • 0 likes

I want an explanation about my account.

I noticed this strange activity in my account that, it added a huge list of arabic language(I think it is arabic but not sure) songs that I didn't even heard before. I happened on last Tuesday, and I think it might be my phone's mis-function. So I de...

  • Casual Listener
  • I noticed this strange activity in my account that, it added a huge list of arabic language(I think it is arabic but not sure) songs that I didn't even heard before. I happened on last Tuesday, and I...
  • MattSuda
  • Spotify Star
  • 265 Views
  • 3 replies
  • 0 likes
  • Account
  • 265 Views
  • 3 replies
  • 0 likes

I have charged 4 times in three months with no premium service

i have been charged 4 times in three months and have had only one month of service. how do i get a credit for the other three charges and get my premium family acct up and running again? thanks, brian

  • Newbie
  • i have been charged 4 times in three months and have had only one month of service. how do i get a credit for the other three charges and get my premium family acct up and running again?   tha...
  • MattSuda
  • Spotify Star
  • 125 Views
  • 1 replies
  • 0 likes
  • Premium
  • 125 Views
  • 1 replies
  • 0 likes

Help me on my Spotify Premium account please!!!

I'm a Fido customer on the Fido Plus Plan which INCLUDES Sporify Premium for free!!! It was working perfectly until yesterday, it stopped and told me to purchase it. I spoke with a Fido representative and everything on their end is fine so they told ...

  • Newbie
  • I'm a Fido customer on the Fido Plus Plan which INCLUDES Sporify Premium for free!!! It was working perfectly until yesterday, it stopped and told me to purchase it. I spoke with a Fido representativ...
  • MattSuda
  • Spotify Star
  • 140 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 140 Views
  • 1 replies
  • 0 likes

Can't stop Premium

I am trying to stop my premium account but each time the web page is loadingand nothing is happening, from this url ( https://www.spotify.com/ca-fr/account/cancel/reason/?why=trying-to-save-money )

  • Casual Listener
  • I am trying to stop my premium account but each time the web page is loadingand nothing is happening, from this url ( https://www.spotify.com/ca-fr/account/cancel/reason/?why=trying-to-save-mone...
  • PeterKD
  • Newbie
  • 486 Views
  • 8 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 486 Views
  • 8 replies
  • 0 likes

Premium

I bought Spotify premium using an apple gift card while not connected to wifi. My apple gift card was charged and the subscription showed up under subscriptions and when I tried to buy it again it said I was already subscribed. However my account sti...

  • Newbie
  • I bought Spotify premium using an apple gift card while not connected to wifi. My apple gift card was charged and the subscription showed up under subscriptions and when I tried to buy it again it sa...
  • MattSuda
  • Spotify Star
  • 103 Views
  • 1 replies
  • 0 likes
  • Premium
  • 103 Views
  • 1 replies
  • 0 likes

Question Regarding Spotify Privacy Policy (Third-Party Disclosure?)

Would there be some way of notifying Spotify of a mistake made with respect to entrusted personal information and, if so, what is the preferred way of doing so?At present it appears that (for accounts created via Facebook login) Spotify provided pers...

  • Casual Listener
  • Would there be some way of notifying Spotify of a mistake made with respect to entrusted personal information and, if so, what is the preferred way of doing so? At present it appears that (for acc...
  • idfubar
  • Casual Listener
  • 168 Views
  • 1 replies
  • 0 likes
  • Account
  • 168 Views
  • 1 replies
  • 0 likes