Accounts

Como solucionar problema de pago de Spotify

Hola, cancele la tarjeta de credito en la cual spotify hace los cargos respctivos de mi servicio premium, como actualizo mi servicio para cargar una nueva tarjeta ya que la anterior dejara de servir en unos dias y pues quiero seguir disfrutando del s...

Hernan trujillo

I was discounted $ 70,000 Colombians my account Davivienda and still not go as premium can do?me descontron los 70000$ colombianos mi cuenta davivienda y no soy premium aun que puedo hacer?

Spotify and Bluetooth

So i have an LG V10 and when ever i am connected to bluetooth playing spotify and get a phone call, the music stops playing over my bluetooth and in the middle of my phone call on my device.Any thought on this?Thanks

Delete Spotify account

Dear Spotify, I'd like to delete my account and not subscribe to anything more. I would appreciate your help in this regard. Emposter

Paid 2 times

Hello, I'm using paypal to pay for my monthly subscription. I got a mail saying that the payment wasn't done so I paid for one more month, however after checking my paypal I saw that 2 payments were done the 30 Nov. One is already done and the other ...

I have been charged twice and still not working

Hello, I received a message that my payment was not proccessed and yet I was charged twice. My premium spotifiy still not working. Please advice.

How i can put together 3 acounts in the same acount (family)

Hi I see the new family plan. I have 3 active acounts, and i don't know how i can't put together in one pay method. Thank's

never got a email to upgrade

Hello there! My boyfriend arranged a upgrade for my birthday. He has paid the subscription. The email to upgrade my account i never received, even not in my spamm.How can i upgrade my account? Is there a way to get in contact with spottify instead of...

Me cobraron premium pero no me aparece

Buen díaMe cobraron premium por tres meses $9 y no se me ve reflejado premium sigo en free

Paid for premium, but app is on free

I have been charged for premium - see screenshot: http://www.screencast.com/t/R7KGywXB7Xeh Apple verified that I have paid in their support - see screenshot: http://www.screencast.com/t/mWFXzDAspq But my app gave me a notice that my payment did not g...

Recently I got logged out of Spotify ( I didn’t log out myself). When I try to log back in it wont l

Recently, I got logged out of Spotify on all devices ( I didn’t log out myself). When I try to log back in it wont let me. I try to connect through facebook and I get an error. I try to reset my password and it says my username/email doesn’t exist. H...

Spotify charged my account with the student discount but never gave me premium.

I tried relogging onto it, reinstalling it, using a different phone. And i still dont have premium. I did the student discount. And it charged 4.99 to my card. Very frustrating and not the first time this has happened. I sent customer support a messa...

I used to be able to access my account

I want to renew my premium membership with spotify, for some reason I can't seem to log in with the correct password although I have it written down.

I was charged twice this month. I would like a refund

COMPRAR SPOTIFY PREMIUM

HOLA QUIERO PAGAR MIS 9 PESOS PARA MIS 3 MESES CON PAYPAL Y NO ME DEJA HAGO TODO EL PROCESO Y ME LLEVA DE NUEVO A LA PANTALLA DE PAGAR 9 PESOS EN SPOTIFY, ESO LO HICE 5 VECES Y AHORITA PAGUE ALGO CON PAYPAL Y SIN PROBLEMAS

Problems logging in and possible hacked account

This all started when I was stuck in traffic and my phone tried to connect to another device. I tried to pick the option that would keep me from connecting to that device and I must have chosen the wrong option, because subsequently lost all of my pl...

Can not log in

I recently ended my contact with vodafone and therefore loosing my spotify premium. I tried to upgrade to premium with my card details and paypal - but both do not work. When trying to click the paypla option, it just says there has been a issue and ...

Move Premium to my other account?

Yesterday I bought premium (3 months free and then pay $9.99). Not realizing I was signed into my other account. I don't want that account. Is there a way I could transfer the premium to my current account and deactivate the old one?

Can not upgrade to premium

I cannot upgrade to premium.I tried the following steps:- Logged in to my account on spotify.com- Clicked "Upgrade"- Picked the 0.99€ for 3 months offer- Selected Paypal as payment method and accepted terms and conditions- Logged in to paypal, confir...