Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
89029 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
759516 Views
18 replies
29 likes
Hi guys, Since last night I can't get into Spotify. The log in with FB button does nothing, neither do change password or sign up. Only settings button works. Have done complete reinstall and restart - no good! I'm on windows 7 desktop. Initially I w...
Hi guys, Since last night I can't get into Spotify. The log in with FB button does nothing, neither do change password or sign up. Only settings button works. Have done com...
273 Views
0 replies
0 likes
I ipplyed for student price but the computer didnt find the school so i decided to pay full price ,i looked on my bank statement and i have a charge for 9.99 and 4.99
I ipplyed for student price but the computer didnt find the school so i decided to pay full price ,i looked on my bank statement and i have a charge for 9.99 and 4.99
Not applicable
267 Views
2 replies
0 likes
I have changed my email address in my settings, but when I went to another help solution it was still sending it to my old one. How do I make sure the correct email has been updated?
I have changed my email address in my settings, but when I went to another help solution it was still sending it to my old one. How do I make sure the correct email has been updated?
193 Views
0 replies
0 likes
Spotify kept on telling me that I am in abroad but I am not, I used spotify here in my hometown(Philippines) on my computer, now that I have it on my mobile phone(iphone) I can't seem to use it because it said that I am abroad. Btw I am just using a ...
Spotify kept on telling me that I am in abroad but I am not, I used spotify here in my hometown(Philippines) on my computer, now that I have it on my mobile phone(iphone) I can't seem to use it becau...
Community Legend
528 Views
7 replies
0 likes
Hi, My card has been charged twice but I still have no access to spotify premium. whats going on?
Hi, My card has been charged twice but I still have no access to spotify premium. whats going on?
132 Views
0 replies
0 likes
Hi...how do I arrange for Spotify to cease billing my credit card for Premium as Spark New Zealand now paying for this on my behalf?
Hi...how do I arrange for Spotify to cease billing my credit card for Premium as Spark New Zealand now paying for this on my behalf?
173 Views
0 replies
0 likes
Hi I'm having trouble logging into my account on both my android and apple phones. When i login via the app it says "unable to login. either the username or password are incorrect" , but i know for sure the username and password are correct because i...
Hi I'm having trouble logging into my account on both my android and apple phones. When i login via the app it says "unable to login. either the username or password are incorrect" ...
355 Views
0 replies
0 likes
HI, So I started an account through facebook and recently upgraded to premium. I've always just hit the log in through facebook button when logging in but since I'm actually paying for spotify now I'd like to know my log in information. I can't find ...
HI, So I started an account through facebook and recently upgraded to premium. I've always just hit the log in through facebook button when logging in but since I'm actually paying for spotify now I'...
Newbie
242 Views
1 replies
0 likes
bueno spotify lo converti en mi reproductor por defecto en el celular donde tengo toda mi musica, pero hace unos dias me di cuentaque me faltaban unas canciones y cada vez me doy cuenta que mis canciones simplemente se eliminan y las busco y ya no ex...
bueno spotify lo converti en mi reproductor por defecto en el celular donde tengo toda mi musica, pero hace unos dias me di cuentaque me faltaban unas canciones y cada vez me doy cuenta que mis canci...
305 Views
0 replies
0 likes
This idea was brought up in "Ads on Spotify" message, but the conversation drifted to somthing unrelated. I think this single idea makes a lot of sense for Spotify's advertisers and users. I can't stand the learn vest ad. I will never use their servi...
This idea was brought up in "Ads on Spotify" message, but the conversation drifted to somthing unrelated. I think this single idea makes a lot of sense for Spotify's advertisers and users. &nb...
241 Views
0 replies
3 likes
Hi, I read somewhere that if I wanted to change my username, I needed to create a new account and I should contact spotify so they can help me transfering my playlists to my new account. Anyone can help? My old account username: ********* New account...
Hi, I read somewhere that if I wanted to change my username, I needed to create a new account and I should contact spotify so they can help me transfering my playlists to my new account. A...
Not applicable
1966 Views
2 replies
0 likes
I have just payed for spotify on my second account which is a normal non-facebook account. I unfortunately still have an old facebook Spotify account and I would like to use its features with my facebook account. I am unable to either remove the face...
I have just payed for spotify on my second account which is a normal non-facebook account. I unfortunately still have an old facebook Spotify account and I would like to use its features with my face...
Community Legend
215 Views
1 replies
0 likes
I payed for spotify premium and in my account says that the subscription will expire in 11/07/2015 but when I enter in spotify tthe premium is not working.Anyone knows what is happening?
I payed for spotify premium and in my account says that the subscription will expire in 11/07/2015 but when I enter in spotify tthe premium is not working. Anyone knows what is happening?
Newbie
211 Views
1 replies
0 likes
A couple months back I had a username I created but I created my Spotify account really quickly so i put random letters and email address. I reseted my phone and lost my Spotify premium account. It was a stupid decision honestly, I continue being cha...
A couple months back I had a username I created but I created my Spotify account really quickly so i put random letters and email address. I reseted my phone and lost my Spotify premium account. It w...
Not applicable
15941 Views
13 replies
6 likes
I am a premium user. I recently just changed to a new phone and I removed my other devices from Spotify and I have less than 3333 songs but I can't seem to sync my songs to my new phone. It keep indicate that it is "waiting to download". My wifi is f...
I am a premium user. I recently just changed to a new phone and I removed my other devices from Spotify and I have less than 3333 songs but I can't seem to sync my songs to my new phone. It keep indi...
Casual Listener
259 Views
1 replies
1 likes
I have not been able to log in to the music player. It says I need an internet connection when I have internet connection. When will you fix your stupid problem? This is what the message says
I have not been able to log in to the music player. It says I need an internet connection when I have internet connection. When will you fix your stupid problem? This is what the message says
Community Legend
335 Views
3 replies
0 likes
I can't log in to your music player. It says I neet internet connection when I have internet connection. When will you fix this stupid problem?
I can't log in to your music player. It says I neet internet connection when I have internet connection. When will you fix this stupid problem?
158 Views
0 replies
0 likes
I apparently signed up for premium under my Facebook which I didn't mean to so is there any way to cancel that and move my subscription to my actual spotify account?
I apparently signed up for premium under my Facebook which I didn't mean to so is there any way to cancel that and move my subscription to my actual spotify account?
Regular
265 Views
2 replies
1 likes
When i try to get the premium service it doesnt have my school in the drop down menu manatee technical college (mtc) is there anyway to fix that
When i try to get the premium service it doesnt have my school in the drop down menu manatee technical college (mtc) is there anyway to fix that
162 Views
0 replies
0 likes
For some reason I am unable to click on "Log In With Facebook". It's not even clickable for me. Without being able to click on it I am unable to log ino my Spotiufy account on my desktop. I tried using "Username" & "Password", but I don't know what t...
For some reason I am unable to click on "Log In With Facebook". It's not even clickable for me. Without being able to click on it I am unable to log ino my Spotiufy account on my desktop. I tried usi...
Newbie
688 Views
2 replies
0 likes
