Completely DONE with Spotify

Went aheand and CANCELLED my spotify subscription about a week ago, as nothing seems to work right with it anymore on iOS or mac or android.... but yet they tried to charge me just yesterday for another month worth of music. This is a complete pissan...

• user-removed
• Visitor
• Went aheand and CANCELLED my spotify subscription about a week ago, as nothing seems to work right with it anymore on iOS or mac or android....  but yet they tried to charge me just yesterday fo...
• 2015-12-08 8:33:08 AM
• 2015-12-08 1:20:31 PM
• kbrooksc
• Community Legend
• 186 Views
• 1 replies
• 0 likes
• Account

how to change country setting

I am a free user, and recently I moved form one country to another. I try to change my conunty setting, but it is hard.is any one can help me?thanks a lot.

• youngersu
• Casual Listener
• I am a free user, and recently I moved form one country to another. I try to change my conunty setting, but it is hard. is any one can help me? thanks a lot.  
• 2015-12-01 8:34:01 AM
• 2015-12-08 12:53:35 PM
• jonasherdegen
• Community Legend
• 265 Views
• 3 replies
• 0 likes
• Account

Please help! All my music gone and replaced!

Since yesterday, I can see ANY of my playlists, songs, nothing, followed songs. Instead, I have totally different songs and albums saved to my phone, that i never played and never listened to such music. I have remium account.When I went to "restore ...

• kat_pol
• Casual Listener
• Since yesterday, I can see ANY of my playlists, songs, nothing, followed songs. Instead, I have totally different songs and albums saved to my phone, that i never played and never listened to su...
• 2015-12-08 9:17:33 AM
• 2015-12-08 10:58:41 AM
• kat_pol
• Casual Listener
• 214 Views
• 1 replies
• 0 likes
• Premium

Three premium into one family account?

Hi, We have three premium accounts in the family today and I pay for all of them. How do I convert this into a family account instead, so I can enjoy a lower total cost per month? Thx!

• perjgfriberg
• Casual Listener
• Hi, We have three premium accounts in the family today and I pay for all of them. How do I convert this into a family account instead, so I can enjoy a lower total cost per month? Thx!
• 2015-12-08 9:30:28 AM
• 2015-12-08 10:47:24 AM
• perjgfriberg
• Casual Listener
• 279 Views
• 2 replies
• 0 likes
• Account
  Subscription

3 months free Prem for family memb, bought today as X-mas gift, clock starts ticking when? - today?

• mawi67
• Newbie
• 2015-12-08 10:41:15 AM
• 2015-12-08 10:45:28 AM
• MattSuda
• Spotify Star
• 179 Views
• 1 replies
• 0 likes
• Subscription

Premium to family upgrade

Hi all, Unfortunately, I'm unable to upgrade my premium account to a family account. On the support page I read that it is possible, and the additional costs will be written off on the next payment. If I go to the family page, I'm only able to choose...

• niekjuh
• Regular
• Hi all,   Unfortunately, I'm unable to upgrade my premium account to a family account. On the support page I read that it is possible, and the additional costs will be written of...
• 2014-12-08 3:12:16 PM
• 2015-12-08 10:04:43 AM
• 1115366690
• Newbie
• 5132 Views
• 18 replies
• 0 likes

Unsubscribing

I have the premium subscription, but I want to unsubscribe. When I try to follow the instructions to do so and go to the subscription page, it shows that I'm on a free subscription, there's no other options on the page, and I'm still getting charged ...

• Elbigguy85
• Newbie
• I have the premium subscription, but I want to unsubscribe. When I try to follow the instructions to do so and go to the subscription page, it shows that I'm on a free subscription, there's no other ...
• 2015-10-15 3:36:25 AM
• 2015-12-08 10:02:34 AM
• MattSuda
• Spotify Star
• 341 Views
• 3 replies
• 0 likes
• Subscription

Old email - Password Issue

I really need some help. I just made this account as I have a problem with my other one. I registered it with an old email that is not in use anymore and that I have in fact deleted. Like an idiot, I did not change the registered email on Spotify and...

• jonnaisawesome
• Newbie
• I really need some help.    I just made this account as I have a problem with my other one.    I registered it with an old email that is not in use anymore and that I have in ...
• 2015-12-05 11:29:54 AM
• 2015-12-08 10:02:29 AM
• Pete
• Roadie
• 301 Views
• 2 replies
• 0 likes
• Free
  Other
  Security

can't unsuscribe

hi everyone, I registred my visa card into a spotify account but I can't remenber what is my account. I would like to stop my premium account on this account please help.

• nicomaitre
• Newbie
• hi everyone, I registred my visa card into a spotify account but I can't remenber what is my account. I would like to stop my premium account on this account please help.
• 2015-11-25 8:59:59 PM
• 2015-12-08 7:34:36 AM
• Goodman
• Spotify Legend
• 530 Views
• 7 replies
• 0 likes
• Account
  Premium

I was charge $0.99 3 times without getting premium

Hello there,I have an issue with your subscription service.I availed of the $0.99 for 3 months premium service for my account, it was successful, then I tried for another 3 of my other spotify accounts with the same debit card I used but I did not ge...

• abbyra041491
• Casual Listener
• Hello there, I have an issue with your subscription service. I availed of the $0.99 for 3 months premium service for my account, it was successful, then I tried for another 3 of my other spotify ...
• 2015-12-08 6:51:49 AM
• 2015-12-08 6:53:43 AM
• abbyra041491
• Casual Listener
• 215 Views
• 1 replies
• 0 likes
• Account
  Other
  Premium
  Security
  Subscription
  Unlimited

Song lists

I have a list of songs on my spotify song list, however spotify plays the same songs over and over and some songs they never play. Why is that?

• vddavis01
• Casual Listener
• I have a list of songs on my spotify song list, however spotify plays the same songs over and over and some songs they never play. Why is that?
• 2015-12-08 1:49:28 AM
• 2015-12-08 1:49:41 AM
• vddavis01
• Casual Listener
• 201 Views
• 1 replies
• 0 likes
• Account

Spotify needs to contact me NOW!

If you have time to update your stupid ass app, then why are you not emailing me? Like, I don't get it. I sent you out a message on the ninth of this month and today is the 13th. You need to find a better and reliable way of contacting your customers...

• Shawtyskins
• Music Fan
• If you have time to update your stupid ass app, then why are you not emailing me? Like, I don't get it. I sent you out a message on the ninth of this month and today is the 13th. You need to find a b...
• 2015-11-13 9:15:30 PM
• 2015-12-08 1:29:17 AM
• 1114336922
• Regular
• 633 Views
• 6 replies
• 2 likes
• Account
  Subscription

Paid for premium student discount but still on free

Money has been taken from my card for Spotify premium with the student discount, but I am not receiving the premium services! I paid 2 days ago

• Ruffinb
• Casual Listener
• Money has been taken from my card for Spotify premium with the student discount, but I am not receiving the premium services! I paid 2 days ago
• 2015-12-06 9:29:14 PM
• 2015-12-08 1:21:13 AM
• Ruffinb
• Casual Listener
• 320 Views
• 3 replies
• 0 likes
• Free
  Premium
  Subscription

add people to family account

i want to add my children to my aaacount but i only have two available in a family accnout, which should be 4

• amach3012
• Newbie
• i want to add my children to my aaacount but i only have two available in a family accnout, which should be 4  
• 2015-12-07 10:32:52 PM
• 2015-12-07 12:44:59 AM
• pcoventry76
• Roadie
• 259 Views
• 2 replies
• 0 likes
• Account

please help me transfer playlists and followers to new and not linked to facebook account

Hi there, So after wanting to tear my hair out trying to unlink my facebook from my spotify account as i deactivated my facebook, everytime i logged into spotify my fb would re-activate!! So after many trys i made a new spotify account and i had to m...

• ashleygcole
• Casual Listener
• Hi there,   So after wanting to tear my hair out trying to unlink my facebook from my spotify account as i deactivated my facebook, everytime i logged into spotify my fb would re-activate!! So...
• 2015-12-07 11:13:34 PM
• 2015-12-07 12:44:04 AM
• ashleygcole
• Casual Listener
• 1674 Views
• 2 replies
• 0 likes
• Account
  Login
  Other
  Premium
  Security
  Subscription

30 days of premium free

I have had a 7 day free trial using premium. During this time I received an email saying I can continue using it for another 30 days free. When I click on this button it takes me to the '99 cents a month for 3 months' deal. Am I missing something?

• Natd1-au
• Casual Listener
• I have had a 7 day free trial using premium. During this time I received an email saying I can continue using it for another 30 days free. When I click on this button it takes me to the '99 cents a m...
• 2015-12-07 3:52:31 PM
• 2015-12-07 12:39:39 AM
• Natd1-au
• Casual Listener
• 858 Views
• 4 replies
• 0 likes
• Free

Not my e-mail connected to my account.

I've recently checked my account information, and the e-mail there is not mine. I can't remember my password, I don't know how long it's been like this, for all I know the password was changed and that's why I couldn't "remember" it and I started usi...

• perpange
• Newbie
• I've recently checked my account information, and the e-mail there is not mine. I can't remember my password, I don't know how long it's been like this, for all I know the password was changed and th...
• 2015-12-05 11:44:57 AM
• 2015-12-07 11:50:29 PM
• Oreste
• Composer
• 235 Views
• 1 replies
• 0 likes
• Account

Log in

Can't log in please help I had to use this log in just to put a message on here. I haven't got access to my old email so can't get re set password link

• user-removed
• Visitor
• Can't log in please help I had to use this log in just to put a message on here. I haven't got access to my old email so can't get re set password link
• 2015-12-04 10:56:53 AM
• 2015-12-07 11:43:52 PM
• Oreste
• Composer
• 286 Views
• 1 replies
• 0 likes
• Account