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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Papusvagyok
  • Newbie
  • 354406 Views
  • 902 replies
  • 105 likes
  • Account
  • 354406 Views
  • 902 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1152903 Views
  • 119 replies
  • 110 likes
  • Account
  • 1152903 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88519 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88519 Views
  • 68 replies
  • 10 likes

Solved!! Delete account

Please delete this account! Thanks

  • Casual Listener
  • Please delete this account! Thanks
  • b4sti
  • Casual Listener
  • 527 Views
  • 4 replies
  • 0 likes
  • Account
  • 527 Views
  • 4 replies
  • 0 likes

Paying for Spotify premium but relaized there's a student discount I can get!

I see Spotify offers a student discount.....how do I get in on that? I'm a current student and already pay for premium! If I understand the website faq's they say to unsubscribe and subscribe all over WITH the discount?!? is there an easier way? I do...

  • Regular
  • I see Spotify offers a student discount.....how do I get in on that? I'm a current student and already pay for premium! If I understand the website faq's they say to unsubscribe and subscribe all ove...
  • Ox1
  • Roadie
  • 204 Views
  • 2 replies
  • 0 likes
  • 204 Views
  • 2 replies
  • 0 likes

Någon har bytt mitt lösenord

Hejsan!Jag får ingen hjälp någonstans!? Någon har hackat mitt konto och bytt mitt lösenord. Jag vill ha tillbaka mitt konto som jag betalar för. Jag kommer in via min Facebook men kan inte ändra lösenord eftersom personen som hackat min Spotify har d...

  • Newbie
  • Hejsan! Jag får ingen hjälp någonstans!? Någon har hackat mitt konto och bytt mitt lösenord. Jag vill ha tillbaka mitt konto som jag betalar för. Jag kommer in via min Facebook men kan inte ändra lö...
  • 280 Views
  • 0 replies
  • 0 likes
  • Account
    Security
  • 280 Views
  • 0 replies
  • 0 likes

Spotify thinks I'm abroad!

Hi, My spotify worked fine for the last month but then when I re-opened it I think, a few weeks ago, it required me to log in again. BTW I logged in using my facebook account. Then after I logged it, a message appeared saying I can only use spotify a...

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  • Regular
  •   Hi,   My spotify worked fine for the last month but then when I re-opened it I think, a few weeks ago, it required me to log in again. BTW I logged in using my facebook account. Then a...
  • PeterJNB15
  • Regular
  • 423 Views
  • 4 replies
  • 0 likes
  • Free
  • 423 Views
  • 4 replies
  • 0 likes

Can't access my premium account

I have purchased premium on my ps4 but I can't access it on my phone.

  • Casual Listener
  • I have purchased premium on my ps4 but I can't access it on my phone.
  • OviiiOne
  • Community Legend
  • 267 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 267 Views
  • 4 replies
  • 0 likes

Monthly billing

My tech tried to set up my business to play music through spotify in my store, it would not however accept my details and has subsequently deleted me from being able to access spotify at all. I am paying monthly premium fees and need this subscriptio...

  • Newbie
  • My tech tried to set up my business to play music through spotify in my store, it would not however accept my details and has subsequently deleted me from being able to access spotify at all. I am pa...
  • MattSuda
  • Spotify Star
  • 210 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 210 Views
  • 1 replies
  • 0 likes

I STILL WANT TO DELETE MY ACCOUNT

i WILL DO THIS UNTIL SOMEONE TELLS ME HOW TO DELETE MY ACCOUNT.SO THIS IS NOT AN OFFICIAL SUPPORT? BUT AN OFFICIAL SUPPORT DOESN'T EXIST? REALLY A RELIABLE COMPANY.

  • Casual Listener
  • i WILL DO THIS UNTIL SOMEONE TELLS ME HOW TO DELETE MY ACCOUNT. SO THIS IS NOT AN OFFICIAL SUPPORT? BUT AN OFFICIAL SUPPORT DOESN'T EXIST? REALLY A RELIABLE COMPANY.
  • user-removed
  • Not applicable
  • 206 Views
  • 2 replies
  • 0 likes
  • Account
  • 206 Views
  • 2 replies
  • 0 likes

Cancelled Subscription, I want a REFUND. Tweeted at @Spotify,@SpotifyCares, & @SpotifyUSA

Yea, I'm getting pretty frustrated right now with the level of customer service I'm receiving............. I tried filling out a "Contact Form" to get help with my issue and the hyperlink just reverts me back to the Support page. I've tweeted at @Spo...

  • Newbie
  • Yea,   I'm getting pretty frustrated right now with the level of customer service I'm receiving.............   I tried filling out a "Contact Form" to get help with my issue and the hyp...
  • alban13
  • Casual Listener
  • 238 Views
  • 1 replies
  • 1 likes
  • Account
    Other
    Premium
    Subscription
  • 238 Views
  • 1 replies
  • 1 likes

Charged for trial

I signed up for a 60 day free trial and was charged anyway. Please refund my credit card.

  • Visitor
  • I signed up for a 60 day free trial and was charged anyway.  Please refund my credit card.  
  • 107 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 107 Views
  • 0 replies
  • 0 likes

payment added to phone bill

I would like to stop having my payment added to my phone Bill and come straight off my bank as it adds vat to it how do I do this?

  • Newbie
  • I would like to stop having my payment added to my phone Bill and come straight off my bank as it adds vat to it how do I do this?
  • KatesHere
  • Community Legend
  • 371 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 371 Views
  • 1 replies
  • 0 likes

country change and premium account

hello i am from canada and i have premium account from tommorow for 3 months i go to greece and i want to change the country to greece , i have subscription premium for 2 months more if i change country i lose this premium account?

  • Newbie
  • hello   i am from canada and i have premium account  from tommorow  for 3 months i go to greece and i want to change the country to greece , i have  subscription ...
  • KatesHere
  • Community Legend
  • 200 Views
  • 1 replies
  • 0 likes
  • Premium
  • 200 Views
  • 1 replies
  • 0 likes

I have to cancel premium but forgot e-mail and password

On my old account I had test premium but now I don't want it anymore and I forgot my email an password I used but spotify carges me 9.99 every month what can I do to cancel it without knowing eemail and password?

  • Casual Listener
  • On my old account I had test premium but now I don't want it anymore and I forgot my email an password I used but spotify carges me 9.99 every month what can I do to cancel it without knowing eemail ...
  • arminia12345
  • Casual Listener
  • 224 Views
  • 2 replies
  • 0 likes
  • 224 Views
  • 2 replies
  • 0 likes

Account got deleted

My friend tried to access her account earlier today, and she said she was unable to connect. I tried connecting to it and realised the username and the email didn't even exist in Spotify's database. Any ideas? Thanks in advance.

  • Casual Listener
  • My friend tried to access her account earlier today, and she said she was unable to connect. I tried connecting to it and realised the username and the email didn't even exist in Spotify's database. ...
  • Bluestone
  • Casual Listener
  • 223 Views
  • 2 replies
  • 0 likes
  • Account
  • 223 Views
  • 2 replies
  • 0 likes

Can log onto website, but *not* into app - WTH?

I am currently logged into your website using my Facebook credentials, but the app steadfastly refuses to accept them. When I click "Forgot my password" and I give it my email address, it just tells me that it's using my Facebook account info and I n...

  • Visitor
  • I am currently logged into your website using my Facebook credentials, but the app steadfastly refuses to accept them. When I click "Forgot my password" and I give it my email address, it just tells ...
  • Jojo131083
  • Newbie
  • 2830 Views
  • 15 replies
  • 0 likes
  • 2830 Views
  • 15 replies
  • 0 likes

emailing saying card about to expire

Hello. This may have been posted before...Just received an email stating that my card is about to expire and that I should update to continue receiving Premium.the odd thing is that my card doesn't expire until APRIL 2016.Can someone enlighten me? a ...

  • Casual Listener
  • Hello. This may have been posted before... Just received an email stating that my card is about to expire and that I should update to continue receiving Premium. the odd thing is that my card doesn...
  • missfilly
  • Casual Listener
  • 209 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 209 Views
  • 2 replies
  • 0 likes

Spotify premium

Hey everyone.I'm currently on a $99.99 plan and I made a spotify account using my Facebook page. I had to delete my Facebook page because I was getting harassed, I didn't no that if I deleted my Facebook account that my spotify account would be gone....

  • Newbie
  • Hey everyone. I'm currently on a $99.99 plan and I made a spotify account using my Facebook page. I had to delete my Facebook page because I was getting harassed, I didn't no that if I deleted my Fa...
  • 141 Views
  • 0 replies
  • 0 likes
  • Premium
  • 141 Views
  • 0 replies
  • 0 likes

Trouble confirming Student credentials to get Premium , tried everything

I tried to verify eligibility on all likes provided I go to the University of Texas at El Paso ( Utep) if that helps

  • Newbie
  • I tried to verify eligibility on all likes provided  I go to the University of Texas at El Paso ( Utep) if that helps
  • 166 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
    Unlimited
  • 166 Views
  • 0 replies
  • 0 likes

Spotify won't allow me to cancel my subscription.

Every time I get to the final point of entering my password to cancel my subscription it says incorrect password. I have reset my password 4 times and just changed it 3 more. Always says its incorrect but it allows me to log into the website and my p...

  • Newbie
  • Every time I get to the final point of entering my password to cancel my subscription it says incorrect password. I have reset my password 4 times and just changed it 3 more. Always says its incorrec...
  • JoeThomas
  • Community Legend
  • 150 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 150 Views
  • 1 replies
  • 0 likes

Account hacked, financial data compromised

So last week I'd noticed an issue while I was at the gym that some people have reported on. My songs would stop while I was in the middle of them, and when I investigated my playlist and "my songs" I noticed that everyone was gone and replaced by ran...

  • Casual Listener
  • ...all and public service announcment to anyone that has noticed their account has been "hacked" and has ever put their financial information into Spotify. There is a serious vulnerability in their s...
  • stankopalluza
  • Casual Listener
  • 292 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 292 Views
  • 1 replies
  • 0 likes