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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

294221 Views

529 replies

34 likes

Account
Free
  • 294221 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13754 Views

6 replies

11 likes

Security
  • 13754 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

542281 Views

990 replies

115 likes

Account
  • 542281 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129791 Views

74 replies

12 likes

Account
Login
Premium
  • 129791 Views
  • 74 replies
  • 12 likes

Can't Log into Spotify for Windows Desktop but OK for Web Player

So... I'm logged into Spotify's Web Player via Facebook BUT for some reason I'm not provided the Facebook prompt when logging into the Windows desktop client. Help me understand what I'm doing wrong here as I uninstalled Spotify not once, but twice w...

Casual Listener

So... I'm logged into Spotify's Web Player via Facebook BUT for some reason I'm not provided the Facebook prompt when logging into the Windows desktop client. Help me understand what I'm doing wrong ...

franco11690

Newbie

6520 Views

21 replies

0 likes

Login
  • 6520 Views
  • 21 replies
  • 0 likes

Promo subscription

Hi, I upgraded to premium because i got an offer that i can get P9.99 per month for 3 months... Why on my account shows that my service is only good for a month only.. do i need to pay another P129 to continue or will i get another 2months because i ...

Newbie

Hi, I upgraded to premium because i got an offer that i can get P9.99 per month for 3 months... Why on my account shows that my service is only good for a month only.. do i need to pay another P129 t...

KatesHere

Community Legend

271 Views

1 replies

0 likes

Account
  • 271 Views
  • 1 replies
  • 0 likes

Spotify thinks I already have an account I dont

Hey I got an email saying that I could get 3 months for $0.99 and then pay $9.99 a month but I put my card and it said "error try again later" so I tried again like 5 minutes later and it said "looks like you have already taken this offer" and it tel...

Casual Listener

Hey I got an email saying that I could get 3 months for $0.99 and then pay $9.99 a month but I put my card and it said "error try again later" so I tried again like 5 minutes later and it said "looks...

Ox1

Roadie

316 Views

2 replies

0 likes

Premium
  • 316 Views
  • 2 replies
  • 0 likes

Can somebody please help before my head explodes?

I am trying to change the profile picture that loads up when I use my spotify app on both my PC and my Iphone 6. For some reason or another when i log in with my details my wifes profile picture comes up with her name...and NOT mine!! I've tried ever...

Casual Listener

I am trying to change the profile picture that loads up when I use my spotify app on both my PC and my Iphone 6. For some reason or another when i log in with my details my wifes profile picture come...

KatesHere

Community Legend

323 Views

4 replies

0 likes

Account
  • 323 Views
  • 4 replies
  • 0 likes

Spotify Subscripton

Hello,Yesterday i payed for a Spotifty Subscripton, i'd want to reverse the payment as me and a family member are going into a family plan instead and not thinking straight by misstake i have payed for the premium Subscripton on this account alone. H...

Newbie

Hello, Yesterday i payed for a Spotifty Subscripton, i'd want to reverse the payment as me and a family member are going into a family plan instead and not thinking straight by misstake i have pay...

Ox1

Roadie

239 Views

1 replies

0 likes

Account
  • 239 Views
  • 1 replies
  • 0 likes

The Spotify voucher doesn't work for the 3 months of spotify for 99 cents deal.

So I just bought a 10 euro voucher for Spotify thinking it would work for the 3 months of Spotify for 99 cents before New Years Eve. It only said I got it for 1 month though. Some information I can give to you is I live in Ireland and this is my firs...

Newbie

So I just bought a 10 euro voucher for Spotify thinking it would work for the 3 months of Spotify for 99 cents before New Years Eve. It only said I got it for 1 month though. Some information I can g...

Ox1

Roadie

318 Views

1 replies

1 likes

Premium
  • 318 Views
  • 1 replies
  • 1 likes

Paysafe won't work

Well the problem is theres an action going on for 3 months premium for 9.99 euros you can pay trough paysafe but it won't let me select paysafe anyone who can fix this shizzle? Please reply fast

Casual Listener

Well the problem is theres an action going on for 3 months premium for 9.99 euros you can pay trough paysafe but it won't let me select paysafe anyone who can fix this shizzle?   Please reply ...

Ox1

Roadie

285 Views

1 replies

0 likes

Account
Other
Premium
Subscription
  • 285 Views
  • 1 replies
  • 0 likes

Can someone please help me before i'm going to smash my pc

When you want to tick the paysafe box in other payments for the 3 months of premium it wont change to paysafe it sticks on credit card. Fix this or please help me fix this because this is really getting very annoying.

Casual Listener

When you want to tick the paysafe box in other payments for the 3 months of premium it wont change to paysafe it sticks on credit card. Fix this or please help me fix this because this is really gett...

Ox1

Roadie

180 Views

1 replies

0 likes

Account
Other
Premium
Subscription
  • 180 Views
  • 1 replies
  • 0 likes

Bound my Facebook account to my existing Google account

Hello, How can I create the bound between my existing spotify account (created with my e-mail adress) to my Facebook account? When I click on Activities>Find friends>Facebook connexion, it opens up Facebook, then nothing happens and I'm back on the s...

Newbie

Hello,   How can I create the bound between my existing spotify account (created with my e-mail adress) to my Facebook account?   When I click on Activities>Find friends>Facebook ...

273 Views

0 replies

0 likes

Account
  • 273 Views
  • 0 replies
  • 0 likes

So frustrated

I am being notified that my account is on hold... But yet my debit was charged 3 times! I can't get in touch with anyone. I am so angry

Casual Listener

I am being notified that my account is on hold... But yet my debit was charged 3 times! I can't get in touch with anyone. I am so angry

KatesHere

Community Legend

536 Views

9 replies

0 likes

Premium
  • 536 Views
  • 9 replies
  • 0 likes

Solved!! charged too many times to my acct

I just signed up for student discount premium yesterday but sent it too many times because it wasn't going through. Now my card is showing 4 transactions. What can I do about that?

Casual Listener

I just signed up for student discount premium yesterday but sent it too many times because it wasn't going through. Now my card is showing 4 transactions. What can I do about that?

jean3601

Community Legend

489 Views

4 replies

0 likes

  • 489 Views
  • 4 replies
  • 0 likes

How to pay with Klarna?

Hey all of you,I used the 90 (3 months) days for 0,99€ offer today. I selected Klarna as payment method and everything went fine.What do I have to do now? I looked into the receips and there is one with a bunch of different numbers in it.Could anyone...

Casual Listener

Hey all of you, I used the 90 (3 months) days for 0,99€ offer today. I selected Klarna as payment method and everything went fine. What do I have to do now? I looked into the receips and there is o...

s4mirabut

Casual Listener

1542 Views

2 replies

0 likes

Premium
Subscription
  • 1542 Views
  • 2 replies
  • 0 likes

My two accounts are mixing up & all playlists are lost

I have two Spotify-accounts:1) via Facebook and2) an other direct by Spotify. When I try to login via Facebook, I always get to the Spotify-Direct-Account (whitout Playlists)I created many playlists in the Facebook connected account; I can not recove...

Newbie

I have two Spotify-accounts: 1) via Facebook and 2) an other direct by Spotify.   When I try to login via Facebook, I always get to the Spotify-Direct-Account (whitout Playlists) I create...

Staciamorgan69

Newbie

306 Views

2 replies

0 likes

Account
  • 306 Views
  • 2 replies
  • 0 likes

Solved!! I have 2 accounts whit the same email addres, what can i do to make them the same acc?

I recently get the premiun whit mi user but i notice that spotify does not recognize them like the same accouunt. There is anything that i can do to t to make it a unique account?.

Casual Listener

I recently get the premiun whit mi user but  i notice that spotify does not recognize them like the same accouunt. There is anything that i can do to t to make it a unique account?.

cjriquelme

Casual Listener

571 Views

5 replies

0 likes

Account
Login
Subscription
  • 571 Views
  • 5 replies
  • 0 likes

spotify prenium

I paid for spotify prenium and it didn't work. someone can help me the faster as possible ??? thankss

Newbie

I paid for spotify prenium and it didn't work. someone can help me the faster as possible ??? thankss

user-removed

Not applicable

426 Views

3 replies

0 likes

  • 426 Views
  • 3 replies
  • 0 likes

account doesn't show up

i'm not sure why but my account just doesn't show up when searched or linked to. this is the third time this has happened to me on an account, and i've currently had this account for a week. is there a solution for my account to be able to show up wh...

Newbie

i'm not sure why but my account just doesn't show up when searched or linked to. this is the third time this has happened to me on an account, and i've currently had this account for a week. is there...

150 Views

0 replies

0 likes

Account
  • 150 Views
  • 0 replies
  • 0 likes

issue with the premium service purchase

hispotify has the option in mexico to purchase the premium subscritpion by ordering and going to pay to a 7 Eleven or Oxxo's, i just did this yesterday and my subscription still free. I really wanted to be premium so i got the 7 days trial, but why i...

Newbie

hi spotify has the option in mexico to purchase the premium subscritpion by ordering and going to pay to a 7 Eleven or Oxxo's, i just did this yesterday and my subscription still free. I really want...

Oreste

Composer

176 Views

1 replies

0 likes

Premium
  • 176 Views
  • 1 replies
  • 0 likes

Solved!! subscription prematurely ended.

My spotify premium subsciption end on December 11th 2015, but today, december 8th 2015, the subsciption ended and i no longer have premium fetures. On my spotify settings under "account" my subscription is still showing up as premium. When i try to s...

Newbie

My spotify premium subsciption end on December 11th 2015, but today, december 8th 2015, the subsciption ended and i no longer have premium fetures.  On my spotify settings under "account" my sub...

Oreste

Composer

338 Views

1 replies

0 likes

Account
Free
Other
Premium
Subscription
  • 338 Views
  • 1 replies
  • 0 likes

99 cent promo issue

I signed my daughter up as a new user for the 99cent promo and it worked for one day then went back to free version. I tried signing her up again and it says we are not eligible for promo. How can i contact customer service to help me out with this?

Newbie

I signed my daughter up as a new user for the 99cent promo and it worked for one day then went back to free version. I tried signing her up again and it says we are not eligible for promo. How can i ...

KatesHere

Community Legend

218 Views

1 replies

0 likes

Subscription
  • 218 Views
  • 1 replies
  • 0 likes