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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Papusvagyok
  • Newbie
  • 354557 Views
  • 902 replies
  • 105 likes
  • Account
  • 354557 Views
  • 902 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1152938 Views
  • 119 replies
  • 110 likes
  • Account
  • 1152938 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88535 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88535 Views
  • 68 replies
  • 10 likes

I can't listen to an artist but my friends can...

I can't listen to Yugo Kanno using my normal account... neither from the phone nor from the pc. In fact changing account with the same device allows me to listen to this artist. So it's not my device, but there's something with my account. I don't wa...

  • Casual Listener
  • I can't listen to Yugo Kanno using my normal account... neither from the phone nor from the pc. In fact changing account with the same device allows me to listen to this artist. So it's not my device...
  • SimoSan0129
  • Casual Listener
  • 412 Views
  • 2 replies
  • 0 likes
  • Account
  • 412 Views
  • 2 replies
  • 0 likes

Superuser Contribution multiple accounts

Can someone please tell me how i get Spotify to remove second account that i cant identify ? My Question or Issue

  • Casual Listener
  •   Can someone please tell me how i get Spotify to remove second account that i cant identify ?   My Question or Issue  
  • Elena
  • Moderator
  • 717 Views
  • 3 replies
  • 0 likes
  • Account
  • 717 Views
  • 3 replies
  • 0 likes

Superuser Contribution Username BUG

PlanPremiumCountryIsraelDeviceGalaxy s9+ \ PCOperating Systemandroid \ windows 10My Question or IssueI've joined Spotify a few days ago and got my free trial going on.when i registered i chose "Kami" as my nickname (yes i know i can't loggin with thi...

  • Visitor
  • Plan Premium Country Israel Device Galaxy s9+ \ PC Operating System android \ windows 10 My Question or Issue I've joined Spotify a few days ago and got my free trial going on. when i regis...
  • Elena
  • Moderator
  • 2122 Views
  • 7 replies
  • 1 likes
  • Account
  • 2122 Views
  • 7 replies
  • 1 likes

Recover playlist

Hey! So I used to share a Spotify with a friend who I am no longer friends with. She deleted my playlist of almost 700 songs. When she tried to recover it it said it had an error. Is their anyway I can still recover my playlist?

  • Visitor
  • Hey! So I used to share a Spotify with a friend who I am no longer friends with. She deleted my playlist of almost 700 songs. When she tried to recover it it said it had an error. Is their anyway I c...
  • OneByBoo
  • Roadie
  • 577 Views
  • 3 replies
  • 0 likes
  • Other
  • 577 Views
  • 3 replies
  • 0 likes

Solved!! Somehow got kicked out, now says I'm "Offline"??

PlanFreeCountry DeviceSamsung Galaxy J4 CoreOperating SystemAndroid My Question or IssueI never log out of my account as I can never remember passwords. Tried to go into my spotify and told me to log in. Tried so many times but said I was offline. Us...

  • Visitor
  • Plan Free Country   Device Samsung Galaxy J4 Core Operating System Android   My Question or Issue I never log out of my account as I can never remember passwords. Tried to go into...
  • Luan
  • Spotify Star
  • 750 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 750 Views
  • 1 replies
  • 0 likes

Solved!! Login Location

My Question or Issue Hello, I was on my device, and I got a email that said, login location, and it said the login location was from Russia. I got a bit nervous because it made me wonder who was trying to get into my stuff from Russia. I got a email ...

  • Visitor
  • My Question or Issue   Hello, I was on my device, and I got a email that said, login location, and it said the login location was from Russia. I got a bit nervous because it made me wonder who...
  • Emilia_8
  • Community Legend
  • 7992 Views
  • 7 replies
  • 0 likes
  • Security
  • 7992 Views
  • 7 replies
  • 0 likes

Can't update payment method for paying via mobile

.PlanPremium Student (pay via mobileCountryPhilippinesDeviceRealme 5iOperating SystemAndroid 9 pie My Question or IssueRecently changed my mobile number. Spotify charged me today and says that payment failed. Try to update number in payment method wo...

  • Visitor
  • . Plan Premium Student (pay via mobile Country Philippines Device Realme 5i Operating System Android 9 pie   My Question or Issue Recently changed my mobile number. Spotify charged me...
  • Billy-J
  • Spotify Star
  • 919 Views
  • 1 replies
  • 0 likes
  • Account
  • 919 Views
  • 1 replies
  • 0 likes

Getting hacked?

Yesterday I received an email saying that someone logged into my account in Russia.. (I live in Ireland) so I knew it wasn't me. So I changed my password and logged every device from my account. I thought it was fine but then a few minutes ago I rece...

  • Visitor
  • Yesterday I received an email saying that someone logged into my account in Russia.. (I live in Ireland) so I knew it wasn't me. So I changed my password and logged every device from my account. &nb...
  • Billy-J
  • Spotify Star
  • 722 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 722 Views
  • 1 replies
  • 0 likes

Someone else is using my Spotify

PlanPremium CountryUSA DeviceiPhone 7 My Question or Issuesomeone else is using my Spotify account. I changed my password and logged every device out of my account and somehow they still got back into my account. I don’t know how they are doing it. M...

  • Casual Listener
  • Plan Premium   Country USA   Device iPhone 7   My Question or Issue someone else is using my Spotify account. I changed my password and logged every device out of my account ...
  • Emilia_8
  • Community Legend
  • 1175 Views
  • 6 replies
  • 0 likes
  • Account
    Security
  • 1175 Views
  • 6 replies
  • 0 likes

My user name is code

Dear Spotify Community,I am facing an issue that my username is weird code(21ubbwqf7aej4ozdcits73p7q) instead of my name kindly anyone can help with that?BR,Ahmed,

  • Visitor
  • Dear Spotify Community, I am facing an issue that my username is weird code(21ubbwqf7aej4ozdcits73p7q) instead of my name kindly anyone can help with that? BR, Ahmed,
  • Emilia_8
  • Community Legend
  • 1020 Views
  • 1 replies
  • 0 likes
  • Account
  • 1020 Views
  • 1 replies
  • 0 likes

Change of Country

Have moved to another country and wan to swap my profile to where I am now, but sadly Spotify cannot do this and I have to contact Admin to get them to swap countries, they dont have a support email address that I have found or telephone number, does...

  • Visitor
  • Have moved to another country and wan to swap my profile to where I am now, but sadly Spotify cannot do this  and I have to contact Admin to get them to swap countries, they dont have a support ...
  • Emilia_8
  • Community Legend
  • 570 Views
  • 1 replies
  • 0 likes
  • Account
  • 570 Views
  • 1 replies
  • 0 likes

Solved!! Hulu Subscription Not Working After Cancelling Premium on a Different Spotify Account

My family has a Hulu account that used to be linked to my Spotify account. However, I had to cancel my premium subscription a while back, so we unlinked the Hulu account from my Spotify account and linked it to my Mom's account instead, which she als...

  • Music Fan
  • My family has a Hulu account that used to be linked to my Spotify account. However, I had to cancel my premium subscription a while back, so we unlinked the Hulu account from my Spotify account and l...
  • Luan
  • Spotify Star
  • 4599 Views
  • 7 replies
  • 0 likes
  • Subscription
  • 4599 Views
  • 7 replies
  • 0 likes

Superuser Contribution Podcaster account empty or deleted?

My Question or Issue Please help! My podcast account is empty. All statistics are set to 0, none of my episodes are visible. It looks like all content is deleted. When I try to add my rss feed I get the notification that this rss feed is already in u...

  • Casual Listener
  • My Question or Issue   Please help! My podcast account is empty. All statistics are set to 0, none of my episodes are visible. It looks like all content is deleted. When I try to add my rss fe...
  • TheGrooveBox
  • Casual Listener
  • 1688 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 1688 Views
  • 2 replies
  • 0 likes

Change the language of the communication emails

I currently get the communication emails in Spanish, I am in the UK so it should be English as default. I can't find anywhere that I can change it from Spanish to English - I've looked at previous topics but there no longer appears to be an option to...

  • Casual Listener
  • I currently get the communication emails in Spanish, I am in the UK so it should be English as default.  I can't find anywhere that I can change it from Spanish to English - I've looked at previ...
  • OneByBoo
  • Roadie
  • 2153 Views
  • 3 replies
  • 0 likes
  • Account
  • 2153 Views
  • 3 replies
  • 0 likes

Zufällige wiedergabe

Halloo,Habe eine frage zur zufälliger wiedergabe/shuffle. Kann es sein das es nur die best of songs abspielt. Mir ist aufgefallen dass, wenn ich bei intepreten auf shuffle gehe, nach ca. 20 songs die playlist wieder von vorne beginnt. Obwohl es doch ...

  • Casual Listener
  • Halloo, Habe eine frage zur zufälliger wiedergabe/shuffle. Kann es sein das es nur die best of songs abspielt. Mir ist aufgefallen dass, wenn ich bei intepreten auf shuffle gehe, nach ca. 20 songs d...
  • OneByBoo
  • Roadie
  • 652 Views
  • 1 replies
  • 0 likes
  • 652 Views
  • 1 replies
  • 0 likes

I am being charged for Premium but I don't know from which account

PlanPremiumCountryLatviaDevicePCOperating SystemWindows 10My Question or IssueI am being charged for Premium but I don't know from which account, I have many accounts. I tried to enter with all emails I use, all usernames from both PC's and Android's...

  • Visitor
  •   Plan Premium Country Latvia Device PC Operating System Windows 10 My Question or Issue I am being charged for Premium but I don't know from which account, I have many accounts. I tri...
  • OneByBoo
  • Roadie
  • 441 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 441 Views
  • 1 replies
  • 0 likes

Superuser Contribution disconnecting facebook to my spotify

Hi, so I recently connected my Facebook but then decided I didn't want it linked so I then disconnected it and it isn't linked anymore. However, my profile picture is still my Facebook profile picture. I tried removing it and it didn't work. I then c...

  • Casual Listener
  • Hi, so I recently connected my Facebook but then decided I didn't want it linked so I then disconnected it and it isn't linked anymore. However, my profile picture is still my Facebook profile pictur...
  • Mario
  • Spotify Legend
  • 721 Views
  • 5 replies
  • 0 likes
  • Account
    Other
    Premium
  • 721 Views
  • 5 replies
  • 0 likes

Help! Lost my account! Can't Log in to my premium account. No email for resetting password received

Product: Spotify PremiumCountry: GermanyDevices: Windows 10 PC + Android Hi Community! I am Norbert from Munich, Germany, (Writing in English - hoping to find a larger community base...) I have a Spotify Premium Account which I can't access anymore. ...

  • Visitor
  • Product: Spotify Premium Country: Germany Devices: Windows 10 PC + Android   Hi Community! I am Norbert from Munich, Germany,   (Writing in English - hoping to find a larger community...
  • OneByBoo
  • Roadie
  • 2374 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Premium
  • 2374 Views
  • 1 replies
  • 1 likes

Premium account turned to free account

PlanFree/PremiumNetherlands DeviceMac Hi, my premium account suddenly turned into a free account. When checking my billing plan, I can see the bill of march but this isn't charged from my bank account. How did this happen all of a sudden?

  • Newbie
  • Plan Free/Premium Netherlands   Device Mac   Hi, my premium account suddenly turned into a free account. When checking my billing plan, I can see the bill of march but this isn't cha...
  • OneByBoo
  • Roadie
  • 702 Views
  • 1 replies
  • 0 likes
  • Account
  • 702 Views
  • 1 replies
  • 0 likes

Issues with link for Premium Duo account

Planpremium duoCountry Canada DeviceGoogle pixel 3 xlOperating SystemAndroid 10 My Question or IssueMy wife cannot get the Duo account link to work. I sent a new link multiple times and she is copying/pasting link, opening new browser window in a pri...

  • Casual Listener
  •   Plan premium duo Country Canada   Device Google pixel 3 xl Operating System Android 10   My Question or Issue My wife cannot get the Duo account link to work.  I sen...
  • OneByBoo
  • Roadie
  • 1964 Views
  • 3 replies
  • 0 likes
  • Account
  • 1964 Views
  • 3 replies
  • 0 likes