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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1389 Views
  • 0 replies
  • 7 likes
  • Security
  • 1389 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 444784 Views
  • 970 replies
  • 108 likes
  • Account
  • 444784 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198487 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198487 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 107980 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 107980 Views
  • 70 replies
  • 11 likes

Solved!! how do I return to the account condition on a specific date?

I added (to my "favorite track", not a playlist) today, by mistake, a large number of tracks in a row (1.5 K) through the site's side service, and now I want to delete them all and go back to how it was before.who can I contact from spotify support?t...

  • Casual Listener
  • I added (to my "favorite track", not a playlist) today, by mistake, a large number of tracks in a row (1.5 K) through the site's side service, and now I want to delete them all and go back to how it ...
  • Billy-J
  • Spotify Star
  • 702 Views
  • 5 replies
  • 0 likes
  • Account
  • 702 Views
  • 5 replies
  • 0 likes

Unable to view my profile on my mobile Spotify app

PlanFreeCountrySingaporeDeviceSamsung Note 9Operating SystemAndroid My Question or IssueWhen I enter the app on my mobile, I am unable to view it. It will have a mini pop-up window of "Something went wrong. Have another go? Try Again". I have reinsta...

  • Visitor
  • Plan Free Country Singapore Device Samsung Note 9 Operating System Android   My Question or Issue When I enter the app on my mobile, I am unable to view it. It will have a mini pop-up ...
  • Luan
  • Spotify Star
  • 1064 Views
  • 9 replies
  • 0 likes
  • Account
    Free
  • 1064 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution What happened to the Swedish "Your Daily Commute" playlist?

I have been using this Spotify provided list in the car for some time now but it disappeared on Tuesday this week. I can't find it when searching and it also disappeared from my recently played list. Is this a glitch or was it removed intentionally?

  • Casual Listener
  • I have been using this Spotify provided list in the car for some time now but it disappeared on Tuesday this week. I can't find it when searching and it also disappeared from my recently played list....
  • Elena
  • Moderator
  • 2348 Views
  • 7 replies
  • 6 likes
  • 2348 Views
  • 7 replies
  • 6 likes

Superuser Contribution Username is password

PlanPremiumCountryUKDeviceLaptopOperating SystemWindows 10 My Question or Issue I've just signed up and my username is showing as my password. This really is not ideal as I use the same password for other things. Tried changing my username, no luck. ...

  • Visitor
  • Plan Premium Country UK Device Laptop Operating System Windows 10   My Question or Issue  I've just signed up and my username is showing as my password. This really is not ideal a...
  • Alex
  • Spotify Legend
  • 1373 Views
  • 8 replies
  • 0 likes
  • Account
  • 1373 Views
  • 8 replies
  • 0 likes

Really Strange issue- logging in

Hi all, Really strange issue has suddenly started.I have Spotify Premium and all was working well,Last week it logged me out of my phone and despite it being the right password it would not let me log in, reset the password and then it worked on my p...

  • Casual Listener
  • Hi all,   Really strange issue has suddenly started. I have Spotify Premium and all was working well, Last week it logged me out of my phone and despite it being the right password it would ...
  • Billy-J
  • Spotify Star
  • 385 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 385 Views
  • 1 replies
  • 0 likes

I cannot cancel my premium yesterday, and today my account is paid. Can i be refunded?

I cannot cancel my premium yesterday, the system likes be lagged, and today my account is paid althoud i tried to cancel. Can i be refunded?

  • Newbie
  • I cannot cancel my premium yesterday, the system likes be lagged, and today my account is paid althoud i tried to cancel. Can i be refunded?
  • Billy-J
  • Spotify Star
  • 273 Views
  • 1 replies
  • 0 likes
  • Premium
  • 273 Views
  • 1 replies
  • 0 likes

Facebook account was hacked need to remove it from spotify

So my spotify account was created with my original facebook account which I no longer have access to being that it was hacked. I just want to migrate my entire spotify to my new facebook account and get rid of the old one completely but I dont see an...

  • Visitor
  • So my spotify account was created with my original facebook account which I no longer have access to being that it was hacked. I just want to migrate my entire spotify to my new facebook account and ...
  • Billy-J
  • Spotify Star
  • 1136 Views
  • 1 replies
  • 1 likes
  • Account
  • 1136 Views
  • 1 replies
  • 1 likes

Solved!! Use one credit card for multiple account

Checking for most recent info as last time I see this asked was several years ago. Can I pay for multiple accounts with one credit card?(Spotify family is not available in my area)

  • Casual Listener
  • Checking for most recent info as last time I see this asked was several years ago.  Can I pay for multiple accounts with one credit card? (Spotify family is not available in my area)
  • Billy-J
  • Spotify Star
  • 965 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 965 Views
  • 1 replies
  • 0 likes

[Account] Login Trouble

PlanFreeCountryUSADeviceiPhone XOperating SystemIOS14 My Question or IssueI’m logged in a separate account because my old account, Abdanni, won’t let me log in. The only problem is that I never changed my password at all. On top of that, whenever I r...

  • Newbie
  •   Plan Free Country USA Device iPhone X Operating System IOS14   My Question or Issue I’m logged in a separate account because my old account, Abdanni, won’t let me log in. The o...
  • Billy-J
  • Spotify Star
  • 391 Views
  • 1 replies
  • 0 likes
  • Account
  • 391 Views
  • 1 replies
  • 0 likes

Superuser Contribution A lot of devices (not mine)

PlanPremiumCountryRussiaDeviceSamsung A40, PCOperating SystemAndroid 10, Windows 10 My Question or IssueHello. There are VERY many browsers in the device list in the application on a computer or smartphone. These are not my browsers, not my devices. ...

  • Casual Listener
  • Plan Premium Country Russia Device Samsung A40, PC Operating System Android 10, Windows 10   My Question or Issue Hello. There are VERY many browsers in the device list in th...
  • alexander
  • Spotify Legend
  • 669 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 669 Views
  • 3 replies
  • 0 likes

Deleting an account

Windows 10 My Question or Issue2 weeks ago I deleted my Spotify account because it had a random generated name, so I deleted the account waited 14 days then signed up with my original main email but when I confirm it to log in it just revives the old...

  • Regular
  •    Windows 10   My Question or Issue 2 weeks ago I deleted my Spotify account because it had a random generated name, so I deleted the account waited 14 days then signed up with my...
  • Maxim
  • Spotify Star
  • 972 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Subscription
  • 972 Views
  • 4 replies
  • 0 likes

Superuser Contribution family subscription pay date

My question is, is there a way to change your payment date for the family subscription to a specific date . I am usually fine as there is no money in my account until the day I want my payment to come out but today I had a family members money in my ...

  • Casual Listener
  • My question is, is there a way to change your payment date for the family subscription to a specific date  . I am usually fine as there is no money in my account until the day I want my payment ...
  • Alex
  • Spotify Legend
  • 941 Views
  • 7 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 941 Views
  • 7 replies
  • 0 likes

Solved!! Switching from Deezer, Any way to move playlists easily?

Pretty much had it with how S**t deezer is, About time I finally make the move to Spotify. Only issue is, All my Deezer playlists are like, 120-150 songs long and there's a few of them. Is there an easy way to move all my songs across? Any playlist c...

  • Regular
  • Pretty much had it with how S**t deezer is, About time I finally make the move to Spotify.    Only issue is, All my Deezer playlists are like, 120-150 songs long and there's a few of them...
  • jackkymod1234
  • Casual Listener
  • 2278 Views
  • 3 replies
  • 0 likes
  • 2278 Views
  • 3 replies
  • 0 likes

random people keep using our spotify

random users keep hopping in our family plan and using our spotify. they have even changed my address before. i am unhappy that this keeps happening everytime ive checked. ive changed the password several times. this is getting ridiculous

  • Visitor
  • random users keep hopping in our family plan and using our spotify. they have even changed my address before. i am unhappy that this keeps happening everytime ive checked. ive changed the password se...
  • AdamDamon
  • Spotify Star
  • 733 Views
  • 1 replies
  • 0 likes
  • 733 Views
  • 1 replies
  • 0 likes

My spotify account got hacked

Last week, Spotify mentioned me that someone login into my account recently and his IP address is from Netherlands. Since Last week, Spotify played a song named 'Nya on them' automatically and uncontrollable . i can not find out any methods to recove...

註解 2020-09-23 235229.png 註解 2020-09-23 235304.png
  • Visitor
  • Last week, Spotify mentioned me that someone login into my account recently and his IP address is from Netherlands. Since Last week, Spotify played a song named 'Nya on them' automatically and uncont...
  • AdamDamon
  • Spotify Star
  • 666 Views
  • 1 replies
  • 0 likes
  • Account
  • 666 Views
  • 1 replies
  • 0 likes

Change old email address

HiMy old email account is associated with my Spotify Premium acct.How do I reset my Spotify password if I can't access my old email?Thanks

  • Visitor
  • Hi My old email account is associated with my Spotify Premium acct. How do I reset my Spotify password if I can't access my old email? Thanks
  • AdamDamon
  • Spotify Star
  • 547 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 547 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to edit profile

I have been trying to edit my spotify profile so as to change my username, but i am unable to edit it entirely. I am unsure as to why but it won't let me write anything on the "edit profile" page. The "edit profile" page also does not show any window...

  • Visitor
  • I have been trying to edit my spotify profile so as to change my username, but i am unable to edit it entirely. I am unsure as to why but it won't let me write anything on the "edit profile" page. Th...
  • Yomal
  • Casual Listener
  • 967 Views
  • 7 replies
  • 0 likes
  • Account
  • 967 Views
  • 7 replies
  • 0 likes

Somone hacked my account and joined my Family Plan

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

  • Casual Listener
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...
  • timrossback
  • Community Legend
  • 2547 Views
  • 5 replies
  • 1 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 2547 Views
  • 5 replies
  • 1 likes

Superuser Contribution Changed country from UK to Singapore

I have changed country from UK to Singapore (where I now live). Changed payment method to local SIngapore Visa. Still getting charged UK rate for Premium two months later.Any ideas.I couldn't find an email address to contact Spotify. ThanksAM

  • Newbie
  • I have changed country from UK to Singapore (where I now live).  Changed payment method to local SIngapore Visa.  Still getting charged UK rate for Premium two months later. Any ideas. I ...
  • Elena
  • Moderator
  • 932 Views
  • 4 replies
  • 0 likes
  • 932 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution How to play all offline songs?

I have 3 playlists that I have downloaded to play offline. Is there a way to shuffle play all the songs from all three list? I tried going to My music, Songs, All songs. But it shows an album that I have not downloaded. If I apply the filter, Offline...

  • Newbie
  • I have 3 playlists that I have downloaded to play offline. Is there a way to shuffle play all the songs from all three list? I tried going to My music, Songs, All songs. But it shows an album that I ...
  • Greekgroover
  • Casual Listener
  • 33626 Views
  • 23 replies
  • 3 likes
  • 33626 Views
  • 23 replies
  • 3 likes