Announcements

Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

88231 Views

9 replies

2 likes

Account
Login
  • 88231 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

740011 Views

13 replies

4 likes

Account
  • 740011 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

756089 Views

18 replies

29 likes

  • 756089 Views
  • 18 replies
  • 29 likes

Spotify Charged Me Four Times and Still Not Upgraded to Premium

Hello,I tried to register for Spotify Student Premium. Despite my university appearing on the drop down menu, the service refused to allow me to upgrade, saying that a problem had occured. I checked my bank account, and found that my debit card had b...

Casual Listener

Hello, I tried to register for Spotify Student Premium. Despite my university appearing on the drop down menu, the service refused to allow me to upgrade, saying that a problem had occured.   ...

Ox1

Roadie

244 Views

1 replies

0 likes

Account
Premium
Subscription
  • 244 Views
  • 1 replies
  • 0 likes

Spotify reset password

When i reset my spotify password after i was Not able to use my apps on my iphone anymore or my ipad i have acces to the web page of spotify with my new password but when i try on my app always write LOGIN DENIED DUE TO WRONG PASSWORD OR USERNAME can...

Newbie

When i reset my spotify password after i was Not able to use my apps on my iphone anymore or my ipad   i have acces to the web page of spotify with my new password but when i try on my app alw...

Seiten

Gig Goer

298 Views

1 replies

0 likes

Login
  • 298 Views
  • 1 replies
  • 0 likes

Solved!! Email and Password change.

I made a spotify account but I forgot the password & the email I used was fake. I have access to my account because I haven't logged out but I want to reset the password and email.

Casual Listener

I made a spotify account but I forgot the password & the email I used was fake. I have access to my account because I haven't logged out but I want to reset the password and email. 

Seiten

Gig Goer

572 Views

3 replies

0 likes

Account
Login
  • 572 Views
  • 3 replies
  • 0 likes

Cannot select auto-renewal on PS4.

When I decided to try the free month of Spotify premium on my PS4 I cancelled the auto-renewal option as I had another streaming service and was pretty sure that I wouldn't be switching to Spotify. I of course changed my and now would like to turn th...

Newbie

When I decided to try the free month of Spotify premium on my PS4 I cancelled the auto-renewal option as I had another streaming service and was pretty sure that I wouldn't be switching to Spotify. I...

272 Views

0 replies

0 likes

Premium
  • 272 Views
  • 0 replies
  • 0 likes

Not able to upgrade to Premium account

Hello there, I have just opened a free Spotify account and as I don't want ads I opted to go for the Premium with the Free 30 day trial. I put in my credit card details (I have enough money in it) and it then tells me I have already used up my Free 3...

Newbie

Hello there,   I have just opened a free Spotify account  and as I don't want ads I opted to go for the Premium with the Free 30 day trial. I put in my credit card details (I have enough ...

jean3601

Community Legend

267 Views

1 replies

0 likes

  • 267 Views
  • 1 replies
  • 0 likes

I HAVE BEEN HACKED

Hello. Someone has hacked my account, Please let me know how to fix this. Breanna

Newbie

Hello.   Someone has hacked my account, Please let me know how to fix this.   Breanna

169 Views

0 replies

0 likes

Account
  • 169 Views
  • 0 replies
  • 0 likes

Charged twice for one month?!

I was charged twice for a month of premium. Help?!?!

Newbie

I was charged twice for a month of premium. Help?!?!

dsa_7

Roadie

177 Views

1 replies

0 likes

Account
Premium
Subscription
  • 177 Views
  • 1 replies
  • 0 likes

How do I delete playlists from recover playlists?

I have two playlists with zero songs and blank titles how do I delete these indefinitely?

Casual Listener

I have two playlists with zero songs and blank titles how do I delete these indefinitely?

dsa_7

Roadie

820 Views

1 replies

0 likes

Account
Premium
Subscription
  • 820 Views
  • 1 replies
  • 0 likes

UniDays Discount

The UniDays app offers the student discount and provides a link that says click here to activate. When I ckick and sign into spotify it asks me for card details, but I pay through my phone bill, how do I get the discount?

Casual Listener

The UniDays app offers the student discount and provides a link that says click here to activate. When I ckick and sign into spotify it asks me for card details, but I pay through my phone bill, how ...

dsa_7

Roadie

447 Views

3 replies

0 likes

Other
Premium
Subscription
  • 447 Views
  • 3 replies
  • 0 likes

Solved!! Being charged double for the last year!!!! Ridiculous

Hi there, Spotify has fully been charging me twice for the same account each single month for more than a year. My dad's and my own credit card have been charged 9.99 per month for my own account (he pays 9.99 for his own account on top of that). How...

Regular

 Hi there,    Spotify has fully been charging me twice for the same account each single month for more than a year. My dad's and my own credit card have been charged 9.99 per month f...

Lauraberlin

Regular

494 Views

2 replies

0 likes

Premium
Subscription
  • 494 Views
  • 2 replies
  • 0 likes

Spotify in ROMANIA

Dear Spotify (not that you would read this) i literally beg you to take my money for an account but as you're not available in ROMANIA i am not allowed to give you my money. Yes i can use your service and use the app for free but i WANT TO GIVE YOUMY...

Newbie

Dear Spotify (not that you would read this) i literally beg you to take my money for an account but as you're not available in ROMANIA i am not allowed to give you my money. Yes i can use your servic...

326 Views

0 replies

2 likes

Account
Premium
Subscription
  • 326 Views
  • 0 replies
  • 2 likes

Student discount

I was charge for my student discount and still can't use Premium i would like a refunded and cancel

Casual Listener

I was charge for my student discount and still can't use Premium i would like a refunded and cancel

natesilb

Casual Listener

247 Views

2 replies

0 likes

Premium
  • 247 Views
  • 2 replies
  • 0 likes

HELP my email address was changed

I really need help and so far Spotify has not gotten back to me. I received an email about an hour ago that my email address was changed. This was not done by me and I have no way resetting my password or logging in. I've tried reaching out through t...

Casual Listener

I really need help and so far Spotify has not gotten back to me.  I received an email about an hour ago that my email address was changed.  This was not done by me and I have no way resetti...

172 Views

0 replies

0 likes

Account
Premium
Security
  • 172 Views
  • 0 replies
  • 0 likes

No Loner Receiving Student Discount - Need Refund

I am still a college student but last month for the first time I was charged the normal rate for premium, instead of $5. I need a refund.

Visitor

I am still a college student but last month for the first time I was charged the normal rate for premium, instead of $5. I need a refund. 

KISNER27

Casual Listener

240 Views

1 replies

0 likes

Premium
Subscription
  • 240 Views
  • 1 replies
  • 0 likes

Problems with premium account

I upgraded to premium account, the charge of my credit card was successfully twice, but the application is on free version yet

Casual Listener

I upgraded to premium account, the charge of my credit card was successfully twice, but the application is on free version yet

Ox1

Roadie

341 Views

2 replies

0 likes

Premium
  • 341 Views
  • 2 replies
  • 0 likes

Solved!! Cancelling Subscription - Question

My account subscription renewal is due next month but Im looking to cancel it. If I cancel it today, will I still be able to use premium for the remainder of my subsription until the next payment? (Which I wont be paying)

Newbie

My account subscription renewal is due next month but Im looking to cancel it. If I cancel it today, will I still be able to use premium for the remainder of my subsription until the next payment? (W...

Ox1

Roadie

431 Views

1 replies

0 likes

Account
Premium
Subscription
  • 431 Views
  • 1 replies
  • 0 likes

Primium

Premium isn't working paid for it and said not active but it's still charge me for it Any help need it but tomorrow please

Newbie

Premium isn't working paid for it and said not active but it's still charge me for it Any help need it but tomorrow please

KatesHere

Community Legend

712 Views

1 replies

1 likes

  • 712 Views
  • 1 replies
  • 1 likes

Premium Account Payment

I've had Spotify for a year now, and since then I've only been paying $4.99 a month ( student discount ) Now, this month I was charged $9.99. Why is this?

Newbie

I've had Spotify for a year now, and since then I've only been paying $4.99 a month ( student discount ) Now, this month I was charged $9.99. Why is this? 

Ox1

Roadie

210 Views

1 replies

0 likes

Account
Premium
Subscription
  • 210 Views
  • 1 replies
  • 0 likes

Purchased premium but not showing

I purchased premium and it is still showing as free, despite the fact that I deleted it and reinstalled as well as logged out and logged back in.Order ID: 762480728018

Newbie

I purchased premium and it is still showing as free, despite the fact that I deleted it and reinstalled as well as logged out and logged back in. Order ID: 762480728018

Ox1

Roadie

403 Views

3 replies

0 likes

Subscription
  • 403 Views
  • 3 replies
  • 0 likes