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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80433 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653909 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734390 Views
18 replies
29 likes
Hi everyone. I just realized that I am being charged more (6.99€ instead of 4.99€) for my premium account that is advertised. My friends all pay 4.99€ a month but not me. I am using the hungarian app store and I have no problem with other subscriptio...
Hi everyone. I just realized that I am being charged more (6.99€ instead of 4.99€) for my premium account that is advertised. My friends all pay 4.99€ a month but not me. I am using the hungarian app...
296 Views
0 replies
0 likes
Community Legend
206 Views
1 replies
0 likes
Yesterday afternoon I received an email that my email address was changed. I tried to log into Spotify account but my password was changed as well. So now the email address was changed and I can't reset my password because the reset goes to some othe...
Yesterday afternoon I received an email that my email address was changed. I tried to log into Spotify account but my password was changed as well. So now the email address w...
247 Views
0 replies
0 likes
I forgot my password. I've requested a password reset link at least 10 times but have not received the email. Checked my spam folder, it's not there, either. I've never used my Spotify with facebook btw. I don't even have fb.
I forgot my password. I've requested a password reset link at least 10 times but have not received the email. Checked my spam folder, it's not there, either. I've never used my Spotify with face...
179 Views
0 replies
0 likes
More than a year ago i gave my credit card number to my flatmate so she could go premium. She has been using it for months and she does not even respond to me. The expiry and CVC of my card has changed but spotify still gets money from my card. Pleas...
More than a year ago i gave my credit card number to my flatmate so she could go premium. She has been using it for months and she does not even respond to me. The expiry and CVC of my card ha...
205 Views
0 replies
0 likes
I was a premum member and I topped it beggining of August. But the bill was charged from my credit card. Could you please refund it?Thanks
I was a premum member and I topped it beggining of August. But the bill was charged from my credit card. Could you please refund it? Thanks
Community Legend
316 Views
1 replies
0 likes
Hola me he suscrito a spotify premiun y no consigo escucharlo. Tras seguir los pasos del soporte de actualizar la aplicacion sigo sin poder escuchar premium. Gracias
Hola me he suscrito a spotify premiun y no consigo escucharlo. Tras seguir los pasos del soporte de actualizar la aplicacion sigo sin poder escuchar premium. Gracias
131 Views
0 replies
0 likes
Hi I've unwanted artists in the "Artists" section of "Your Music". There are loads of them and I never followed them nor listened to their music. Is their a discovery mode on and if so how can i deactivate it? Appreciate your inputs, Cheers
Hi I've unwanted artists in the "Artists" section of "Your Music". There are loads of them and I never followed them nor listened to their music. Is their a discovery mode ...
156 Views
0 replies
0 likes
I've change my country when i was visiting USA. Now i'm back and i can not change it to my current country (Lithuania)
I've change my country when i was visiting USA. Now i'm back and i can not change it to my current country (Lithuania)
197 Views
0 replies
0 likes
After an update to the last version of spotify i cant find my starred list. Any guide to recover /find it?
After an update to the last version of spotify i cant find my starred list. Any guide to recover /find it?
Community Legend
427 Views
2 replies
0 likes
I just lost my starred playlist I've tried logging out and deleting the app but nothing's working a little help?
I just lost my starred playlist I've tried logging out and deleting the app but nothing's working a little help?
195 Views
0 replies
0 likes
I already used the contact form and sent a tweet but I'm not sure how long it's going to take for them to get back to me so I thought I would give it a try here as well. Tried going for the discount, input my debit card information and got stuck on t...
I already used the contact form and sent a tweet but I'm not sure how long it's going to take for them to get back to me so I thought I would give it a try here as well. Tried going for the dis...
Roadie
737 Views
3 replies
0 likes
In August I contacted spotify about being double charged for the months of May thru August. Found out I had a second acct through facebook, in which Spotify was supposed to close that acct. I was double charged again this month. So that tells me that...
In August I contacted spotify about being double charged for the months of May thru August. Found out I had a second acct through facebook, in which Spotify was supposed to close that acct. I was dou...
Gig Goer
195 Views
1 replies
0 likes
i forgot the password for my spotify premium account, and also for the email i used for it. i got a new phone and now i cant log into my account because of this. how can i delete my account on my old phone that im logged in with so i dont get charged...
i forgot the password for my spotify premium account, and also for the email i used for it. i got a new phone and now i cant log into my account because of this. how can i delete my account on my old...
Not applicable
349 Views
2 replies
0 likes
I had a free account which I logged into using facebook which was on a different email to my new premium account.I want to connect to my facebook but I still have the old free acccount activated through my facebook and it won't allow me to connect my...
I had a free account which I logged into using facebook which was on a different email to my new premium account. I want to connect to my facebook but I still have the old free acccount activated th...
220 Views
0 replies
0 likes
I signed up for spotify with my email and when I logged in, it reactivated my facebook. I haven't had an active facebook account for years. I definitely didn't provide spotify with this information. Now, I can't delink them because spotify says they ...
I signed up for spotify with my email and when I logged in, it reactivated my facebook. I haven't had an active facebook account for years. I definitely didn't provide spotify with this information. ...
205 Views
0 replies
0 likes
Hello,I tried to register for Spotify Student Premium. Despite my university appearing on the drop down menu, the service refused to allow me to upgrade, saying that a problem had occured. I checked my bank account, and found that my debit card had b...
Hello, I tried to register for Spotify Student Premium. Despite my university appearing on the drop down menu, the service refused to allow me to upgrade, saying that a problem had occured. ...
Roadie
235 Views
1 replies
0 likes
When i reset my spotify password after i was Not able to use my apps on my iphone anymore or my ipad i have acces to the web page of spotify with my new password but when i try on my app always write LOGIN DENIED DUE TO WRONG PASSWORD OR USERNAME can...
When i reset my spotify password after i was Not able to use my apps on my iphone anymore or my ipad i have acces to the web page of spotify with my new password but when i try on my app alw...
Gig Goer
281 Views
1 replies
0 likes
I made a spotify account but I forgot the password & the email I used was fake. I have access to my account because I haven't logged out but I want to reset the password and email.
I made a spotify account but I forgot the password & the email I used was fake. I have access to my account because I haven't logged out but I want to reset the password and email.
Gig Goer
551 Views
3 replies
0 likes
My Spotify will play a couple seconds of each song and then skip to the next song and only sometimes play a whole song through
My Spotify will play a couple seconds of each song and then skip to the next song and only sometimes play a whole song through
400 Views
0 replies
0 likes
