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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • benji28251
  • Visitor
  • 393481 Views
  • 940 replies
  • 107 likes
  • Account
  • 393481 Views
  • 940 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1169869 Views
  • 119 replies
  • 112 likes
  • Account
  • 1169869 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98579 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98579 Views
  • 68 replies
  • 10 likes

Account hacked and need assistance.

I have Tweeted to SpotifyCares and sent in a contact form but the contact form said it would reach out to me via the hijackers email. Someone has hijacked my account and change the contact email and password. I can still access via facebook but canno...

  • Casual Listener
  • I have Tweeted to SpotifyCares and sent in a contact form but the contact form said it would reach out to me via the hijackers email.    Someone has hijacked my account and change the con...
  • kbrooksc
  • Community Legend
  • 558 Views
  • 3 replies
  • 0 likes
  • Account
  • 558 Views
  • 3 replies
  • 0 likes

Need help deleting an account

Hello,I have two spotify accounts. I would like to delete the older one because it has an inactive email and cannot seem to change it in my edits because it is not accepting my password despite it being correct. I went to the Contact Forms where it t...

  • Casual Listener
  • Hello, I have two spotify accounts. I would like to delete the older one because it has an inactive email and cannot seem to change it in my edits because it is not accepting my password despite it ...
  • kbrooksc
  • Community Legend
  • 925 Views
  • 7 replies
  • 0 likes
  • Account
  • 925 Views
  • 7 replies
  • 0 likes

Charged 4 times (Student Deal)

I was trying to get the student deal for $4.99 a month. But I wasn't verified, so I tried several more times (typing my card info in each time). After failing four times. I gave up. Now I looked at my card statement. And I was charged four times, $4....

  • Newbie
  • I was trying to get the student deal for $4.99 a month. But I wasn't verified, so I tried several more times (typing my card info in each time). After failing four times. I gave up. Now I looked at m...
  • 415 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 415 Views
  • 0 replies
  • 0 likes

Nothing is working

On my account it says I have premium. But I don't on any device. I have tried logging out and logging in again. That didn't work. And neither has uninstalling and reinstalling Spotify. What. Do I do?

  • Regular
  • On my account it says I have premium. But I don't on any device. I have tried logging out and logging in again. That didn't work. And neither has uninstalling and reinstalling Spotify. What. Do I do?
  • 402 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 402 Views
  • 0 replies
  • 0 likes

Beibg charged

I dont even know how you guys have my credit card number, i have a free trail why you guys changing me , i want my money back i dont need this , i have my own music download, & you guys have no contact number, i want my moneyyyy bck now.

  • Newbie
  • I dont even know how you guys have my credit card number, i have a free trail why you guys changing me , i want my money back i dont need this , i have my own music download, & you guys have no c...
  • 521 Views
  • 0 replies
  • 0 likes
  • Account
  • 521 Views
  • 0 replies
  • 0 likes

Can't Login even in web player.

Everithing was normal until today. I Can't manage to login on my android, mac, windows or even web player. I use facebook to log in and it returns that my user or password is incorrect.As a premium subscriber I feel that i'm being stolen, and the wor...

  • Newbie
  • Everithing was normal until today.   I Can't manage to login on my android, mac, windows or even web player.  I use facebook to log in and it returns that my user or password is incorrec...
  • 387 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 387 Views
  • 0 replies
  • 0 likes

Subscription Issue

Hello, I have Spotify on my iPhone and I have had it for months now, I pay through my apple account via apple subscrpiptions. I have a receipt for this month's subscription but my spotify account is saying that im on the free plan. I listen to spotif...

  • Newbie
  • Hello, I have Spotify on my iPhone and I have had it for months now, I pay through my apple account via apple subscrpiptions. I have a receipt for this month's subscription but my spotify account is ...
  • 607 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 607 Views
  • 0 replies
  • 0 likes

assistance with account for deceased subscriber

My husband had an account with monthly auto payments that I was unaware of until the debit to his account was attempted yesterday. I figured out how to cancel the spotify subscription but would like to have yesterday's monthly charge and resulting ov...

  • Newbie
  • My husband had an account with monthly auto payments that I was unaware of until the debit to his account was attempted yesterday. I figured out how to cancel the spotify subscription but would like ...
  • Adam_B
  • Spotify
  • 888 Views
  • 1 replies
  • 0 likes
  • 888 Views
  • 1 replies
  • 0 likes

Can't download application

Helo guys . i have upgraded account and i ve been using it for a month with cheer . yesterday i re-install my windows (7) and im trying to install spotify application on my laptop but when i try for it , i receive a warning which like -downloader can...

  • Newbie
  • Helo guys . i have upgraded account and  i ve been using it for a month with cheer . yesterday i re-install my windows (7) and im trying to install spotify application on my laptop but when i tr...
  • 439 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
  • 439 Views
  • 0 replies
  • 0 likes

No me deja cancelar mi suscripción premium

Estoy intentando cancelar mi suscripción premium pero no hay manera. Siempre me dice clave incorrecta y estoy poniendo la clave correcta.¿que tengo que hacer para anular mi suscripción premium? I'm trying to cancel my premium subscription but no way....

  • Newbie
  • Estoy intentando cancelar mi suscripción premium pero no hay manera. Siempre me dice clave incorrecta y estoy poniendo la clave correcta. ¿que tengo que hacer para anular mi suscripción premium? &n...
  • 532 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 532 Views
  • 0 replies
  • 0 likes

Forgotten password

Every time I get the 'reset your password' email, I enter my new password and press submit and it says my form has expired?

  • Newbie
  • Every time I get the 'reset your password' email, I enter my new password and press submit and it says my form has expired?
  • user-removed
  • Not applicable
  • 643 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 643 Views
  • 1 replies
  • 0 likes

Help! Canceled premium, now can't access normal account

Hi,I canceled my premium after the 3 month deal stopped and then, yesterday when I used Spotify on my iPhone, I was logged out. Now I can't log back in and also cannot get a password reset. My lost account is jason15743. Please help!! I made a new ac...

  • Casual Listener
  • Hi, I canceled my premium after the 3 month deal stopped and then, yesterday when I used Spotify on my iPhone, I was logged out. Now I can't log back in and also cannot get a password reset. My lost...
  • jchong15643
  • Casual Listener
  • 3732 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
  • 3732 Views
  • 1 replies
  • 0 likes

Unlimited account payment problem

I have a Unlimited Account for many years now.A few days ago i didnt have enough money on my paypal, so i recieved the message "we can't extend your account because of payment issue" (or something like that)I immediately put enough on my paypal again...

  • Newbie
  • I have a Unlimited Account for many years now. A few days ago i didnt have enough money on my paypal, so i recieved the message "we can't extend your account because of payment issue" (or something ...
  • 2920 Views
  • 0 replies
  • 1 likes
  • Account
    Subscription
    Unlimited
  • 2920 Views
  • 0 replies
  • 1 likes

I can't change the country in the settings

I downloaded the app when I was on a trip to Spain.Now when I can't log inand when I want to change the country setting I only have Spain in the countries list!how can I change it?

  • Newbie
  • I downloaded the app when I was on a trip to Spain. Now when I can't log in and when I want to change the country setting I only have Spain in the countries list! how can I change it?  
  • 675 Views
  • 0 replies
  • 2 likes
  • Account
    Free
    Login
  • 675 Views
  • 0 replies
  • 2 likes

Latest starred tracks don't appear on my mobile devices

I'm having an issue where I can't see some of my starred tracks. If I'm using my desktop or laptop I can see them fine but if I'm trying to play them on my phone or tablet they don't seem to appear?

  • Newbie
  • I'm having an issue where I can't see some of my starred tracks. If I'm using my desktop or laptop I can see them fine but if I'm trying to play them on my phone or tablet they don't seem to appear?
  • user-removed
  • Not applicable
  • 671 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
  • 671 Views
  • 1 replies
  • 1 likes

Can't delete my spotify account

Hello there, my current spotify account is connected with my unidays-account, so I can get a discount 50%. In order to connect my unidays-account with another spotify account, I unsubscribed spotify premium on my current spotify account. However, it ...

  • Newbie
  • Hello there,   my current spotify account is connected with my unidays-account, so I can get a discount 50%. In order to connect my unidays-account with another spotify account, I unsubscribed...
  • 515 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 515 Views
  • 0 replies
  • 0 likes

I'm being overcharged

I have been charged 9.99 twice a month for the past two months, all the payments have the same reference number on my credit card , I have twice filled in forms online with the details that tell me someone will get back to me and so far no one has an...

  • Newbie
  • I have been charged 9.99 twice a month for the past two months, all the payments have the same reference number on my credit card , I have twice filled in forms online with the details that tell me s...
  • X52
  • Newbie
  • 533 Views
  • 2 replies
  • 0 likes
  • Account
  • 533 Views
  • 2 replies
  • 0 likes

Spotify app says I'm in a foreign country

Spotify app,Android, says I'm in a foreign country so I can't log in. I tried to log in with a different phone, iPhone, and I got the same message.

  • Newbie
  • Spotify app,Android, says I'm in a foreign country so I can't log in. I tried to log in with a different phone, iPhone, and I got the same message.
  • 475 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 475 Views
  • 0 replies
  • 0 likes