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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1489 Views
  • 0 replies
  • 7 likes
  • Security
  • 1489 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445255 Views
  • 970 replies
  • 108 likes
  • Account
  • 445255 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198756 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198756 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108093 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108093 Views
  • 70 replies
  • 11 likes

upgrading exisiting spotify premium to family

Hi I have a spotify premium account and wanted to upgrade this to spotify family to add my daughter. The instructions tell you to press the 'upgrade' button however this is not present. Is there anyway I can upgrade my account, rather than cancelling...

  • Newbie
  • Hi   I have a spotify premium account and wanted to upgrade this to spotify family to add my daughter.   The instructions tell you to press the 'upgrade' button however this is not pres...
  • 126 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 126 Views
  • 0 replies
  • 0 likes

HELP! I WAS CHARGED A DAY EARLY!

My spotify account information said that my subscription to spotify premium would be renewed and I would be charged for another month on 11/13/15. I tried to cancel my subscription on 11/12/15 and found out I had already been charged for another mont...

  • Newbie
  • My spotify account information said that my subscription to spotify premium would be renewed and I would be charged for another month on 11/13/15. I tried to cancel my subscription on 11/12/15 and fo...
  • Ox1
  • Roadie
  • 506 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 506 Views
  • 1 replies
  • 0 likes

log in trouble on app

hi guys/galsjust recently signed up to spotify premium. i downloaded the app onto my pc (windows 7)i can log in as normal on the spotify websitebut when i try to log in on the downloaded app, it says that my username or password are incorrect.....eve...

  • Newbie
  • hi guys/gals just recently signed up to spotify premium. i downloaded the app onto my pc (windows 7) i can log in as normal on the spotify website but when i try to log in on the downloaded app, i...
  • jonasherdegen
  • Community Legend
  • 134 Views
  • 1 replies
  • 0 likes
  • Premium
  • 134 Views
  • 1 replies
  • 0 likes

How to get your money back if i regret the buy?

Bought today, totally regret what i did. I know i have something like 14days or something?

  • Newbie
  • Bought today, totally regret what i did. I know i have something like 14days or something?
  • user-removed
  • Not applicable
  • 285 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 285 Views
  • 1 replies
  • 0 likes

I am a student but it won't verify me

So i tried to verify myself on spotify as a student but it wont. ive entered in my email and it says it cannot verify me. i dont want to pay 9.99 when i am actually able to pay 4.99

  • Newbie
  • So i tried to verify myself on spotify as a student but it wont. ive entered in my email and it says it cannot verify me. i dont want to pay 9.99 when i am actually able to pay 4.99
  • jonasherdegen
  • Community Legend
  • 7668 Views
  • 3 replies
  • 1 likes
  • Subscription
  • 7668 Views
  • 3 replies
  • 1 likes

Spotify unlimited

Me pase a Spotify Premium (9.99€) y ahora quiero volver a Spotify Unlimited (4.99€) y no encuentro la opcion de como hacerlo desde mi cuenta . Alguien me puede decir como lo puedo solicitar ?

  • Newbie
  • Me pase a Spotify Premium (9.99€) y ahora quiero volver a Spotify Unlimited (4.99€) y no encuentro la opcion de como hacerlo desde mi cuenta . Alguien me puede decir como lo puedo solicitar ?
  • 165 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 165 Views
  • 0 replies
  • 0 likes

Charged for premium when I'm free account user

Help - who do I contact as I've been charged for premium user when I don't have a premium account - checked all my devices and they all say free.How do I get a refund and stop future payment?

  • Regular
  • Help - who do I contact as I've been charged for premium user when I don't have a premium account - checked all my devices and they all say free. How do I get a refund and stop future payment?
  • Markdva
  • Regular
  • 298 Views
  • 6 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 298 Views
  • 6 replies
  • 0 likes

Verified my band account and it mixed in my personal account

I have both a personal account, Raven Stead, and a Band account, Blodsgard. I wanted to verify the Blodsgard account so that I could add information, photos, etc. I thought I had jumped through the appropriate hoops but apparantly I did not as now th...

  • Visitor
  • I have both a personal account, Raven Stead, and a Band account, Blodsgard. I wanted to verify the Blodsgard account so that I could add information, photos, etc. I thought I had jumped through the a...
  • user-removed
  • Not applicable
  • 379 Views
  • 6 replies
  • 0 likes
  • Account
  • 379 Views
  • 6 replies
  • 0 likes

Changed credit card but country won't change

Hello, my family and I have recently moved to the US from Brazil.My husband set up a family subscription and tried to invite me, but it didn't work because it said my profile was from another country than my husband's profile. Note that he also had a...

  • Newbie
  • Hello,   my family and I have recently moved to the US from Brazil. My husband set up a family subscription and tried to invite me, but it didn't work because it said my profile was from...
  • 136 Views
  • 0 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 136 Views
  • 0 replies
  • 1 likes

premiun account showing as free

My premium just came out of my account today and when I log into my Spotify it says I have the free version? I have also lost all cached songs as a result.

  • Casual Listener
  • My premium just came out of my account today and when I log into my Spotify it says I have the free version? I have also lost all cached songs as a result.
  • MattSuda
  • Spotify Star
  • 215 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 215 Views
  • 3 replies
  • 0 likes

rosy_112825

Hola soy de México y pague mi subscripcion en una tienda de servicio (oxxo) y no se me a activado mi cuenta premium sigue como si fuera gratis que puedo hacer ?

  • Newbie
  • Hola soy de México y pague mi subscripcion en una tienda de servicio (oxxo) y no se me a activado mi cuenta premium sigue como si fuera gratis que puedo hacer ?
  • 143 Views
  • 0 replies
  • 0 likes
  • Premium
  • 143 Views
  • 0 replies
  • 0 likes

How do i get a number to spotify

I need the number to Spotify I'm having problems

  • Newbie
  • I need the number to Spotify I'm having problems
  • driveflanger
  • Community Legend
  • 152 Views
  • 1 replies
  • 0 likes
  • Premium
  • 152 Views
  • 1 replies
  • 0 likes

Cannot access my account, change password or anything since recent pastebin release.

I am aware that the recent pastebin release is seperate from Spotify services and more my fault for having a weak password.Though is there some way Spotify can help me obtain my account back?I cannot acces my account, change passoword or anything. Wh...

  • Newbie
  • I am aware that the recent pastebin release is seperate from Spotify services and more my fault for having a weak password. Though is there  some way Spotify can help me obtain my account bac...
  • 122 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Security
  • 122 Views
  • 0 replies
  • 0 likes

Extra charge

Last Monday 11/9/15 I try to pay my membership and I got charge for $5.29 And $9,99 so I want to know when I'll receive my money back? Please help

  • Newbie
  • Last Monday 11/9/15 I try to pay my membership and I got charge for $5.29 And $9,99 so I want to know when I'll receive my money back? Please help
  • LalaMunstar
  • Newbie
  • 193 Views
  • 1 replies
  • 0 likes
  • Premium
  • 193 Views
  • 1 replies
  • 0 likes

When I get an email after I forgot my password, it gave me my old username and I'm in my old account

So I had an account ages ago and it only had a few song on it before I forgot my password so I just made a new account. So I've been using this account for months now but today I accidentaly logged out and I didn't know my username or password!! So y...

  • Newbie
  • So I had an account ages ago and it only had a few song on it before I forgot my password so I just made a new account. So I've been using this account for months now but today I accidentaly logged o...
  • 109 Views
  • 0 replies
  • 0 likes
  • 109 Views
  • 0 replies
  • 0 likes

Family Plan and old 2 Premium account

Hi, i have 2 premium account, one for me, one for my wife, in total mountly is 19,98€, how is possible to migrate to family plan?

  • Newbie
  • Hi,  i have 2 premium account, one for me, one for my wife, in total mountly is 19,98€, how is possible to migrate to family plan?
  • 125 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 125 Views
  • 0 replies
  • 0 likes

Facebook account deactivated

Hello, I have a premium account and log in with my spotify account is connect with Facebook. I want to connect to spotify without my facebook account, just with a normal username and password. How can I do this without lost my payment from the curren...

  • Newbie
  • Hello,   I have a premium account and log in with my spotify account is connect with Facebook. I want to connect to spotify without my facebook account, just with a normal username and passwor...
  • 141 Views
  • 0 replies
  • 0 likes
  • Account
  • 141 Views
  • 0 replies
  • 0 likes

I need a refund

This is really ridiculous and unorganized, you need a new way of communicating because I've been waiting for three days for a freaking reply. I keep emailing saying my card was charged and i had already cancelled my subscription and nothing happens. ...

  • Music Fan
  • This is really ridiculous and unorganized, you need a new way of communicating because I've been waiting for three days for a freaking reply. I keep emailing saying my card was charged and i had alre...
  • MauriceMV
  • Spotify Star
  • 258 Views
  • 4 replies
  • 0 likes
  • Account
    Subscription
  • 258 Views
  • 4 replies
  • 0 likes

Cant change country

I cant change country and need help. I neither cant change phonenumber, or mail or anything becaus I need to pick a country in the list. But the dorp down is gray and I cant choose any country in any list.

  • Newbie
  • I cant change country and need help. I neither cant change phonenumber, or mail or anything becaus I need to pick a country in the list. But the dorp down is gray and I cant choose any country in any...
  • 105 Views
  • 0 replies
  • 0 likes
  • Account
  • 105 Views
  • 0 replies
  • 0 likes