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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
82981 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
103760 Views
10 replies
3 likes
Can't access spotify because country does not match? I have been using this app for a while now and just today it's not letting me access it because the country does not macth my IP address? Then I go to settings to try to change the country but it w...
Can't access spotify because country does not match? I have been using this app for a while now and just today it's not letting me access it because the country does not macth my IP address? T...
Community Legend
375 Views
1 replies
0 likes
.....my old FB account . OR How can I transfer my Premium Spotify subscription with all belonging llists, to my new personal FB?even if I can not get into that jammed old FB.Drives me nuts. Please help. Why?I can not get into Premium with the old FB,...
.....my old FB account . OR How can I transfer my Premium Spotify subscription with all belonging llists, to my new personal FB? even if I can not get into that jammed old FB. Dri...
202 Views
0 replies
0 likes
Hola.En ciertas canciones que tengo guardadas en listas offline cada 6 segundos se me paisa la canción. Debo retrocederla y ahí funciona.Es solo con ciertas canciones. No todas. Ya he intentado borrando la canción y volverla a agregar. Desinstalándol...
Hola. En ciertas canciones que tengo guardadas en listas offline cada 6 segundos se me paisa la canción. Debo retrocederla y ahí funciona. Es solo con ciertas canciones. No todas. Ya he intentado b...
273 Views
0 replies
0 likes
I was subscribed to Premium but changed to Rogers Wireless which included a 24mo subscription. I cancelled my premium so that I could use the 24mo subscription from Rogers but now I am on free with no way to get the Rogers sub working. How do I resol...
I was subscribed to Premium but changed to Rogers Wireless which included a 24mo subscription. I cancelled my premium so that I could use the 24mo subscription from Rogers but now I am on free with n...
331 Views
0 replies
0 likes
So, my account has recently been hacked, this is primarily because the Spotify login process allows infinite rety attempts with no rate limiting or lockouts. Spotify also allows email changes without any verification from the existing account. It jus...
So, my account has recently been hacked, this is primarily because the Spotify login process allows infinite rety attempts with no rate limiting or lockouts. Spotify also allows email change...
328 Views
0 replies
0 likes
I tried to upgrade to premium from my iPhone, i write my adress, my card number, but in the last step, spotify refused my informations and i don't upgraded, but i was charged. what can i do??
I tried to upgrade to premium from my iPhone, i write my adress, my card number, but in the last step, spotify refused my informations and i don't upgraded, but i was charged. what can i do??
290 Views
0 replies
0 likes
I need to deactivate my Spotify premium account it was supposed to be linked to my Vodafone pay monthly but they managed to somehow mess it up so I need to have this account removed so I can setup a new one in December. Is this possible? Thanks in ad...
I need to deactivate my Spotify premium account it was supposed to be linked to my Vodafone pay monthly but they managed to somehow mess it up so I need to have this account removed so I can setup a ...
Roadie
488 Views
3 replies
0 likes
I had a premium account on spotify and when I came to australia could not change the country! I gained a premium account by the cellular operator and I linked to a new account, but now I can not access the facebook with the new, why this linked to ol...
I had a premium account on spotify and when I came to australia could not change the country! I gained a premium account by the cellular operator and I linked to a new account, but now I can not acce...
Regular
266 Views
1 replies
0 likes
Does anyone know if there is a ending date for the 50% off student rate. Was randomly charge the full 9.99 this month.
Does anyone know if there is a ending date for the 50% off student rate. Was randomly charge the full 9.99 this month.
Roadie
363 Views
2 replies
0 likes
as it shown in my bank account transactions this month that spotify charged me 9.99 for this month. I don't know the reason why it automatically unsubscribe by itself. At the moment, i got back to check my account and linked account with uniday again...
as it shown in my bank account transactions this month that spotify charged me 9.99 for this month. I don't know the reason why it automatically unsubscribe by itself. At the moment, i got back to ch...
Roadie
536 Views
3 replies
0 likes
Hi, My e-mail address is henrik@hero.com.hk. I know I used to have a user name that was 1133863927, but recently another username, boogeyman303, popped up when I logged in on my mobile to try to get the Sonos app. I am paying a premium account holder...
Hi, My e-mail address is henrik@hero.com.hk. I know I used to have a user name that was 1133863927, but recently another username, boogeyman303, popped up when I logged in on my mobile to tr...
Regular
288 Views
1 replies
0 likes
Hello, I am trying to pay my subscription with Mastercard (two different ones) and Visa, but for for all of them I receive a failure message. All cards are enabled for international transactions, e.commerce transactions and have funds. Please help!!
Hello, I am trying to pay my subscription with Mastercard (two different ones) and Visa, but for for all of them I receive a failure message. All cards are enabled for international transactions, e.c...
Regular
1281 Views
11 replies
0 likes
I noticed last week that some mysterious playlists had been added to my account (Premium Family Subscription), looked to change the password and the account email and password had been changed - I was logged in via Facebook. I contacted support, and ...
I noticed last week that some mysterious playlists had been added to my account (Premium Family Subscription), looked to change the password and the account email and password had been changed - I wa...
Regular
388 Views
2 replies
0 likes
Hey there, Im a student but cant get the offer.If I wanna subscribe for it, it says its not working in India.Im a german student just travelling through India for a few months.. Any Suggestions? I could send my university-details to the support, if t...
Hey there, Im a student but cant get the offer. If I wanna subscribe for it, it says its not working in India. Im a german student just travelling through India for a few months.. Any...
235 Views
0 replies
0 likes
About a week ago my desktop (Windows) installed Spotify started saying that it could play certain tracks; it's affecting my playlist and albums. Sometimes it's certain tracks on an album, other times the whole album will not playing saying 'can't pla...
About a week ago my desktop (Windows) installed Spotify started saying that it could play certain tracks; it's affecting my playlist and albums. Sometimes it's certain tracks on an album, other...
Regular
698 Views
6 replies
0 likes
I cant change my country from germany to austria even though i am defenitely using an austrian ip address. I cant even change my country using the changing payment option because i can only choose german paying methods. This is frustrating. Please he...
I cant change my country from germany to austria even though i am defenitely using an austrian ip address. I cant even change my country using the changing payment option because i can only choose ge...
Newbie
279 Views
1 replies
0 likes
Hello, I changed the payment card on ITunes yesterday as I think I had a failed payment now I cannot login to Spotify and I'm getting a message about not being able to use Spottify longer than 14 days abroad even though I'm not abroad! I've re-instal...
Hello, I changed the payment card on ITunes yesterday as I think I had a failed payment now I cannot login to Spotify and I'm getting a message about not being able to use Spottify longer than 14 day...
Community Legend
358 Views
1 replies
0 likes
HiI have an spotify account where i cant remember the email account linked to username that i DO rememberPleaSe help?Sorry bout bad english
Hi I have an spotify account where i cant remember the email account linked to username that i DO remember PleaSe help? Sorry bout bad english
Community Legend
435 Views
1 replies
0 likes
Hi I have looked at previous comments on this forum. Have logged out of Spotify on all devices and logged back in but still not working. My phone says I can purchase premium but I already have this and have done for the past two years pls help
Hi I have looked at previous comments on this forum. Have logged out of Spotify on all devices and logged back in but still not working. My phone says I can purchase premium but I already have this a...
Community Legend
270 Views
1 replies
0 likes
With one of our spotify accounts we have recently changed a phone handset without backing up all settings. Now when we try to get into the Spotify account on that phone we cannot. When we try to get the password reset the system says that it has sent...
With one of our spotify accounts we have recently changed a phone handset without backing up all settings. Now when we try to get into the Spotify account on that phone we cannot. When we try to get ...
Community Legend
262 Views
1 replies
0 likes
