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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • _carlosoliva_
  • Newbie
  • 396933 Views
  • 944 replies
  • 107 likes
  • Account
  • 396933 Views
  • 944 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170679 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170679 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98882 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98882 Views
  • 68 replies
  • 10 likes

Change of Username and how to dissociate a Spotify account from Facebook?

Hi, I have 2 accounts, "blanchegonzalez" and the other where I misspelled my name: "blanchegonzalalez". I purchased the premium subsciption on the misspelled account. Now, I want to change the username for that account, how will I be able to do so? S...

  • Newbie
  • Hi,    I have 2 accounts, "blanchegonzalez" and the other where I misspelled my name: "blanchegonzalalez". I purchased the premium subsciption on the misspelled account. Now, I want to ch...
  • jean3601
  • Community Legend
  • 271 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 271 Views
  • 1 replies
  • 0 likes

Family Plan - Forcing me to pay for an entire year??

Hi,subscription account family plan I am trying to get the spotify family plan so i can get a second account... However, when i go to spotify.com/family and try to buy another account it tries to sell me a family plan for $120... I don't want to pay ...

  • Casual Listener
  • Hi,subscription account family plan   I am trying to get the spotify family plan so i can get a second account... However, when i go to spotify.com/family and try to buy another account i...
  • frankrom
  • Casual Listener
  • 312 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 312 Views
  • 1 replies
  • 0 likes

Solved!! Can I combine offers? (Spotify Premium + 1 Year Offer)

Hello, I'm from Argentina and I'd like to know about this. For example, I'd like to join in Spotify Family with one familiar. (ARS 54 per month) + 1-year offer (ARS 432 per year).In any case, can I have a deal with Spotify to combine these offers? Th...

  • Casual Listener
  • Hello, I'm from Argentina and I'd like to know about this.   For example, I'd like to join in Spotify Family with one familiar. (ARS 54 per month) + 1-year offer (ARS 432 per year). In any ca...
  • laspark
  • Casual Listener
  • 499 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 499 Views
  • 2 replies
  • 0 likes

Solved!! Contact Spotify Support?

How do I contact someone working for Spotify support?

  • Regular
  • How do I contact someone working for Spotify support?
  • jean3601
  • Community Legend
  • 211131 Views
  • 284 replies
  • 21 likes
  • 211131 Views
  • 284 replies
  • 21 likes

Spotify wont let me cancel

My password is used to log in perfectly fine but when I try to cancel my account it tells me to verify password and once I do, it says its incorrect. Why is it doing this? How can I cancel my premium account?

  • Newbie
  • My password is used to log in perfectly fine but when I try to cancel my account it tells me to verify password and once I do, it says its incorrect. Why is it doing this? How can I cancel my premium...
  • nmujanov
  • Newbie
  • 339 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 339 Views
  • 1 replies
  • 0 likes

Linked through payment provider not working

I have Spotify Premium on two accounts, linked to my wireless provider, since they pay for up to 3 Spotify accounts for 2 years. One of them appears to be fine. But The other account isn't. I click on Subscriptions and it has no payment provider list...

  • Newbie
  • I have Spotify Premium on two accounts, linked to my wireless provider, since they pay for up to 3 Spotify accounts for 2 years.  One of them appears to be fine.  But The other account isn'...
  • 115 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 115 Views
  • 0 replies
  • 0 likes

Spotify not sharing anything on facebook

Hi,I can't find a way to enable spotify sharing on my Facebook account. "Show activity" is turn on on settings and the spotify Facebook app has write access but sharing still not working.I tried to create a new spotify account with a fake Facebook ac...

  • Casual Listener
  • Hi, I can't find a way to enable spotify sharing on my Facebook account. "Show activity" is turn on on settings and the spotify Facebook app has write access but sharing still not working. I tr...
  • 165 Views
  • 0 replies
  • 1 likes
  • Account
    Other
  • 165 Views
  • 0 replies
  • 1 likes

Charged for unwanted Premium

So I got a 60 day trial for Premium. It was nearing the end of the trial and I didn't wish to continue with Premium, so I cancelled. I then got an email saying that I would switch to Free once the trial was up, it also says that (and still does) on m...

  • Casual Listener
  • So I got a 60 day trial for Premium. It was nearing the end of the trial and I didn't wish to continue with Premium, so I cancelled. I then got an email saying that I would switch to Free once the tr...
  • taralee94
  • Casual Listener
  • 189 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
    Subscription
  • 189 Views
  • 2 replies
  • 0 likes

Free trial payment

I tried the 1 month free trial and cancelled it way before the free trial ended and removed my card details off the site now I have been charged £9.99 and I want my money back and as their is no number I can ring can someone please help

  • Newbie
  • I tried the 1 month free trial and cancelled it way before the free trial ended and removed my card details off the site now I have been charged £9.99 and I want my money back and as their is no numb...
  • KatesHere
  • Community Legend
  • 121 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 121 Views
  • 1 replies
  • 0 likes

I'm a student now: how to change from 10€ premium account to 5€?

Hi there! I'm a student now: how to change from 10€ premium account to 5€? I successfully validated my university email adress. how can I add this information to my existing account?

  • Regular
  • Hi there!   I'm a student now: how to change from 10€ premium account to 5€?   I successfully validated my university email adress. how can I add this information to my existing account...
  • Nico
  • Community Legend
  • 209 Views
  • 3 replies
  • 0 likes
  • 209 Views
  • 3 replies
  • 0 likes

Spotify holding payments

Spotify, please stop the hold on my American express bluebird...I am not a student and want my full service reconnected,,,

  • Casual Listener
  • Spotify, please stop the hold on my American express bluebird...I am not a student and want my full service reconnected,,,
  • 101 Views
  • 0 replies
  • 0 likes
  • Account
  • 101 Views
  • 0 replies
  • 0 likes

I am a student why doesnt the link work

I am a student who is trying to apply for the discounted spotify everytime it says it cant verify or the link to verify is broken. Ive tried 8 times and im extremely frustrated. Please help i cant find instrunctions on how to manually verify.

  • Newbie
  • I am a student who is trying to apply for the discounted spotify everytime it says it cant verify or the link to verify is broken. Ive tried 8 times and im extremely frustrated. Please help i cant fi...
  • 139 Views
  • 0 replies
  • 0 likes
  • Security
  • 139 Views
  • 0 replies
  • 0 likes

Commercials - Artist suggestions make no sense

Hi, When I'm listening to what I usually do, say Classic Rock or Classical, I keep getting commercials for new R&B Drake-produced type garbage that has no correlation with what I listen to. Is there a way to change this behavior? Thanks

  • Newbie
  • Hi, When I'm listening to what I usually do, say Classic Rock or Classical, I keep getting commercials for new R&B Drake-produced type garbage that has no correlation with what I listen to. ...
  • 87 Views
  • 0 replies
  • 0 likes
  • Free
  • 87 Views
  • 0 replies
  • 0 likes

Solved!! Account hijacked

Hello dear spotify community,it seems yesterday someone got access to my spotify account,probably due to my weak password and also changed the email address of the account. I tried contacting spotify support not long ago by filling a form, but the fo...

  • Casual Listener
  • Hello dear spotify community, it seems yesterday someone got access to my spotify account, probably due to my weak password and also changed the email address of the account.   I tried conta...
  • aw3i
  • Casual Listener
  • 306 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 306 Views
  • 2 replies
  • 0 likes

Spotify Premium

i've payed Spotify Premium a week ago and i'm still using Spotify Free

  • Newbie
  • i've payed Spotify Premium a week ago and i'm still using Spotify Free
  • Nico
  • Community Legend
  • 119 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 119 Views
  • 1 replies
  • 0 likes

Duplicated account

I have a duplicated account created when i changed the FB password. Can someone of the staff delete the empty new one?? Right now is impossible to me to log in to my old account where i have all my playlist...user n. 1166753960Thanks in advance

  • Regular
  • I have a duplicated account created when i changed the FB password. Can someone of the staff delete the empty new one?? Right now is impossible to me to log in to my old account where i have all my p...
  • ansal
  • Regular
  • 237 Views
  • 5 replies
  • 0 likes
  • Account
  • 237 Views
  • 5 replies
  • 0 likes

spotify only linked to Facebook but i closed the Facebook account

Could anybody tell me how i can access my spotify account? I have linked my account (only) to FB. I closed the FB account a while ago and forgot the link with spotify. Now i dont know how to access my spotify account. Please help me. Thanks.

  • Newbie
  • Could anybody tell me how i can access my spotify account? I have linked my account (only) to FB. I closed the FB account a while ago and forgot the link with spotify. Now i dont know how to access m...
  • 99 Views
  • 0 replies
  • 0 likes
  • Login
  • 99 Views
  • 0 replies
  • 0 likes

Student Discounts

Hi,I have had spotify premium for several years now, and I didn't discover/sign up for the student discount until last year being a sophomore in college. It says my subscription renewal is on November 22, but i checked my bank statements and as of la...

  • Newbie
  • Hi, I have had spotify premium for several years now, and I didn't discover/sign up for the student discount until last year being a sophomore in college. It says my subscription renewal is on Novem...
  • carlymmorris
  • Newbie
  • 134 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 134 Views
  • 1 replies
  • 0 likes

Suscription duplicated

Hi, I have a problem with my Premium subscription, in your records I have two, but I only want the second. Please, do you know how can I cancel the first one? Thanks a lot.

  • Newbie
  • Hi, I have a problem with my Premium subscription, in your records I have two, but I only want the second. Please, do you know how can I cancel the first one? Thanks a lot.
  • 83 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 83 Views
  • 0 replies
  • 0 likes

Spotify Student (problems linking to new account)

Looking for some help since I have contacted Spotify 3 times now with no response. I recently deleted my Facebook account that was associated with my spotify account. I took my card off AND cancelled the sub so I would no longer get charged for that ...

  • Newbie
  • Looking for some help since I have contacted Spotify 3 times now with no response. I recently deleted my Facebook account that was associated with my spotify account. I took my card off AND cancelled...
  • 84 Views
  • 0 replies
  • 0 likes
  • Account
    Subscription
  • 84 Views
  • 0 replies
  • 0 likes