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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Marcobj99
  • Newbie
  • 263761 Views
  • 516 replies
  • 34 likes
  • Account
    Free
  • 263761 Views
  • 516 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13045 Views
  • 6 replies
  • 11 likes
  • Security
  • 13045 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 529432 Views
  • 989 replies
  • 113 likes
  • Account
  • 529432 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128117 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128117 Views
  • 74 replies
  • 12 likes

One Ok Rock Songs Unavailable

PlanPremiumCountryArgentina My Question or IssueThere are some songs from a band called One Ok Rock that are unavailable. I know that there was an issue with some K-pop songs, but I don't know is this Japanese band has anything to do with such matter...

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  • Newbie
  • Plan Premium Country Argentina   My Question or Issue There are some songs from a band called One Ok Rock that are unavailable. I know that there was an issue with some K-pop songs, but I ...
  • Billy-J
  • Spotify Star
  • 1793 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Unlimited
  • 1793 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cant Login, Cant Play Song. HELP?

PlanFreeCountryIndiaOperating SystemAndroid Oreo, Windows 10 My Question or IssueHmm I Have been encountering this for a while now.Some days ago I opened spotify (logged in already) through the desktop app, first thing that i noticed was that my user...

  • Casual Listener
  • Plan Free Country India Operating System Android Oreo, Windows 10   My Question or Issue Hmm I Have been encountering this for a while now. Some days ago I opened spotify (logged i...
  • Virat_Singh
  • Casual Listener
  • 724 Views
  • 2 replies
  • 1 likes
  • Account
    Free
    Login
    Other
  • 724 Views
  • 2 replies
  • 1 likes

Superuser Contribution I deleted my facebook, now I'm just a number...

I appreciate that this has been raised many times, but I'd like to offer a different take on this issue.I understand that your username is essentially your ID, but for people in my position, why not allow us to define a display name? This way, my fri...

  • Casual Listener
  • I appreciate that this has been raised many times, but I'd like to offer a different take on this issue. I understand that your username is essentially your ID, but for people in my position, why ...
  • Jeremy
  • Spotify Legend
  • 334 Views
  • 1 replies
  • 1 likes
  • Account
  • 334 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Unable to change birthdate

Recently, I wanted to change my birthdate because I realized that I was inaccurate. However, when I went to change my day of birth to December 1st, it automatically jumps one day ahead (December 2nd). No matter how hard I try, the 1 always turns into...

  • Casual Listener
  • Recently, I wanted to change my birthdate because I realized that I was inaccurate. However, when I went to change my day of birth to December 1st, it automatically jumps one day ahead (December 2nd)...
  • Eni
  • Moderator
  • 665 Views
  • 3 replies
  • 0 likes
  • Account
  • 665 Views
  • 3 replies
  • 0 likes

Superuser Contribution Discover weekly and Release radar

PlanFreeCountrySwedenDeviceOnePlus 6 Operating SystemAndroid 10.3.8 My Question or IssueHi! I've been having issues with my account regarding both discover weekly and release radar now for over 1 month or more, my release radar nor my discover weekly...

  • Visitor
  •   Plan Free Country Sweden Device OnePlus 6  Operating System Android 10.3.8   My Question or Issue Hi! I've been having issues with my account regarding both discover weekl...
  • Ver
  • Spotify Legend
  • 550 Views
  • 5 replies
  • 1 likes
  • Account
    Free
    Login
    Other
  • 550 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Welcome screen

PlanPremiumCountryBelarusDeviceSamsung Galaxy A30Operating SystemAndroid 10 My Question or IssueI hope I can describe the problem correctly. I say right away, the support did not say anything clear. Only that it is related to the account, but why and...

  • Newbie
  •   Plan Premium Country Belarus Device Samsung Galaxy A30 Operating System Android 10   My Question or Issue I hope I can describe the problem correctly. I say right away, the su...
  • Alex
  • Spotify Legend
  • 456 Views
  • 1 replies
  • 0 likes
  • Account
  • 456 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change country without making new payment

Plan: PremiumCurrently Country: AustraliaNew Country: Brazil Device(iPhone 11 PRO and macOS 10.15.7) I read the tutorial showing how to change the country. The problem is, when I create my account I was leaving in Australia so my currently account's ...

  • Casual Listener
  • Plan: Premium Currently Country: Australia New Country: Brazil   Device (iPhone 11 PRO and macOS 10.15.7)   I read the tutorial showing how to change the country. The problem is, whe...
  • Ver
  • Spotify Legend
  • 613 Views
  • 3 replies
  • 0 likes
  • Account
  • 613 Views
  • 3 replies
  • 0 likes

Superuser Contribution Deleted Cache Problem

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Edge 8s, Dell Inspiron 15 5000 seriesOperating SystemAndroid, Windows 10 My Question or IssueI deleted my cache not too long ago, and since then, less than half of my songs on my playlists are not a...

  • Casual Listener
  • Plan Premium Country United States Device Samsung Galaxy Edge 8s, Dell Inspiron 15 5000 series Operating System Android, Windows 10   My Question or Issue I deleted my cache not too lo...
  • Jeremy
  • Spotify Legend
  • 728 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 728 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution I Lost My Admin User

i am an italian artist and actually manage 3 artists on my Spotify for Artist user,i tried to invite another one to give the access to every single artist but when i invited the first one i deleted the first admin user,i gave this new user the access...

  • Casual Listener
  • i am an italian artist and actually manage 3 artists on my Spotify for Artist user,i tried to invite another one to give the access to every single artist but when i invited the first one i deleted t...
  • vtvhqe6bqqlk1pa
  • Casual Listener
  • 3691 Views
  • 6 replies
  • 0 likes
  • Account
    Login
    Other
  • 3691 Views
  • 6 replies
  • 0 likes

Solved!! Delete Several Playlists

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIs it possible to select and delete several or all playlists in stead of deleting them one by...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Is it p...
  • roeske83
  • Casual Listener
  • 794 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 794 Views
  • 4 replies
  • 0 likes

Superuser Contribution Listening on two devices with Spotify Premium

PlanPremiumCountryUnited Kingdom Device(Android Auto, Samsung S20+, Google Nest Home)Operating System(Android) My Question or IssueI have my Spotify linked to Google Nest Home and I also have a family premium subscription. If I want to listen to my m...

  • Casual Listener
  • Plan Premium Country United Kingdom   Device (Android Auto, Samsung S20+, Google Nest Home) Operating System (Android)   My Question or Issue I have my Spotify linked to Google N...
  • Eni
  • Moderator
  • 597 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 597 Views
  • 3 replies
  • 0 likes

Superuser Contribution Switching plans from Student to Family isn't working.

PlanPremium StudentCountryPortugalDevicePCOperating SystemWindows 10 My Question or IssueI'm trying to switch plans from Student to Family and isn't working.It shows an error message, everytime I try to switch.Help please.

  • Newbie
  •   Plan Premium Student Country Portugal Device PC Operating System Windows 10   My Question or Issue I'm trying to switch plans from Student to Family and isn't working. It show...
  • Jeremy
  • Spotify Legend
  • 449 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 449 Views
  • 1 replies
  • 0 likes

Hey! I wanted to ask if I can transfer the ownership of a collaborative playlist to someone else?

My Question or Issue: for example if I have a playlist with a friend and I don’t use it much so I want to make her the owner of our collaborative playlist so that even if I leave it’ll stay hers. Is this possible?

  • Newbie
  •   My Question or Issue: for example if I have a playlist with a friend and I don’t use it much so I want to make her the owner of our collaborative playlist so that even if I leave it’ll stay h...
  • AyuTheHuman
  • Composer
  • 1270 Views
  • 1 replies
  • 1 likes
  • Account
    Other
  • 1270 Views
  • 1 replies
  • 1 likes

Superuser Contribution Old Facebook email address still showing up on Spotify account

Hi, I recently changed my facebook email address because the old email address is one I can no longer access (a student email). In my spotify account, it is still showing the old email address. I have cleared my internet history and passwords, logged...

  • Newbie
  • Hi, I recently changed my facebook email address because the old email address is one I can no longer access (a student email). In my spotify account, it is still showing the old email address. I hav...
  • Mihail
  • Spotify Legend
  • 2309 Views
  • 6 replies
  • 0 likes
  • Account
  • 2309 Views
  • 6 replies
  • 0 likes

Plan

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 520 Views
  • 1 replies
  • 0 likes
  • Premium
  • 520 Views
  • 1 replies
  • 0 likes

Changing Email and Password Difficulties

My Question or IssueHello! I am having problems changing my current email address associated with my account. I am unable to do this because I forgot the password to my account. On top of that, I have lost access to my current email address associate...

  • Newbie
  • My Question or Issue Hello! I am having problems changing my current email address associated with my account. I am unable to do this because I forgot the password to my account. On top of that, I h...
  • Letmedrum
  • Gig Goer
  • 610 Views
  • 3 replies
  • 0 likes
  • Security
  • 610 Views
  • 3 replies
  • 0 likes

Upgrading to Premium abroad

Hi there. I am having trouble with my spptify account. I downloaded the app in Vietnam and now my two week trial is up and i would to subscribe to the premium. I am currently in Laos and i am having trouble with it. Has anybody for any suggestions? M...

  • Newbie
  • Hi there. I am having trouble with my spptify account. I downloaded the app in Vietnam and now my two week trial is up and i would to subscribe to the premium. I am currently in Laos and i am having ...
  • MattSuda
  • Spotify Star
  • 449 Views
  • 2 replies
  • 0 likes
  • 449 Views
  • 2 replies
  • 0 likes

Solved!! Error 408

im thailand account but i live in laos spotify said i can't use spotify in laos pdr country that sad i will buy other apps

  • Newbie
  • im thailand account but i live in laos spotify said i can't use spotify in laos pdr country that sad i will buy other apps
  • MattSuda
  • Spotify Star
  • 446 Views
  • 1 replies
  • 0 likes
  • 446 Views
  • 1 replies
  • 0 likes

New Idea: not possible to contribute

Plan PremiumCountry GermanyOperating System Windows 10Firefox Version: 78.4.1esrChrome Version: 89.0.4389.82 My Question or Issue: Hi,how can I post a new idea in the 'Idea Exchange' area of the spotify community? https://community.spotify.com/t5/Ide...

  • Newbie
  •   Plan Premium Country Germany Operating System Windows 10 Firefox Version: 78.4.1esr Chrome Version: 89.0.4389.82   My Question or Issue:   Hi, how can I...
  • AyuTheHuman
  • Composer
  • 563 Views
  • 2 replies
  • 2 likes
  • Account
  • 563 Views
  • 2 replies
  • 2 likes

Superuser Contribution duo account - can't find saved playlists

My wife and I share a duo account. She sent her phone for repair. When she got it back and wanted to log back to her account the invitation link I originally sent here has expired. The only way I was able to send her a new invitation link was by remo...

  • Newbie
  • My wife and I share a duo account. She sent her phone for repair. When she got it back and wanted to log back to her account the invitation link I originally sent here has expired. The only way ...
  • Alex
  • Spotify Legend
  • 494 Views
  • 1 replies
  • 0 likes
  • Account
  • 494 Views
  • 1 replies
  • 0 likes