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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

22ltppzak5ktdrjpqbzs

Visitor

75584 Views

26 replies

0 likes

  • 75584 Views
  • 26 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

92987 Views

9 replies

2 likes

Account
Login
  • 92987 Views
  • 9 replies
  • 2 likes

Old, email, not, in, use, cannot, verify

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI set up Spotify years ago with an old email I no longer use. I have tried updating it to my ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I set ...

Billy-J

Spotify Star

739 Views

1 replies

0 likes

Account
Login
Subscription
  • 739 Views
  • 1 replies
  • 0 likes

Pago de dos cuentas

Hola buenas, resulta que llevo unos 3 meses viendo que mi trajeta paga dos cuentas de spotify yo actualmente tengo el plan universitario pero se me a cobrado el plan universitario y el plan primium individual, yo solo e contratado el universitario. Y...

Visitor

Hola buenas, resulta que llevo unos 3 meses viendo que mi trajeta paga dos cuentas de spotify yo actualmente tengo el plan universitario pero se me a cobrado el plan universitario y el plan primium i...

Billy-J

Spotify Star

613 Views

1 replies

0 likes

Account
  • 613 Views
  • 1 replies
  • 0 likes

Superuser Contribution Will Spotify ever support unlinking Facebook from an account created with Facebook?

Hi, I am just wondering if Spotify ever plans on supporting unlinking Facebook from an account created with Facebook? Or if there is a concrete reason why this isn't possible. I am a technical person, and I can't think of any technical reason this wo...

Casual Listener

Hi,   I am just wondering if Spotify ever plans on supporting unlinking Facebook from an account created with Facebook? Or if there is a concrete reason why this isn't possible. I am a technic...

Mario

Spotify Legend

730 Views

1 replies

0 likes

Account
Login
  • 730 Views
  • 1 replies
  • 0 likes

Solved!! Share Premium Duo together with my child who lives with my separated ex partner

Can I share a Premium Duo account together with my child who lives with my separated ex partner? Though my child is frequently with me and has their own key to my flat, it's not their official home address.Country: GermanyOS: both Android

Casual Listener

Can I share a Premium Duo account together with my child who lives with my separated ex partner? Though my child is frequently with me and has their own key to my flat, it's not their official home a...

Billy-J

Spotify Star

1709 Views

3 replies

0 likes

Account
Premium
Subscription
  • 1709 Views
  • 3 replies
  • 0 likes

Account Email Change

PlanPremiumCountryThe NetherlandsDeviceiPhone X, PCOperating SystemiOS 14, Windows 10 My Question or IssueToday I got an message in the app to re-verify my email address. I discovered that my account was connected to my old email address so I want to...

Newbie

Plan Premium Country The Netherlands Device iPhone X, PC Operating System iOS 14, Windows 10   My Question or Issue Today I got an message in the app to re-verify my email address. I d...

Billy-J

Spotify Star

666 Views

1 replies

0 likes

Account
  • 666 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with linking PlayStation and Spotify accounts

PlanFreeCountryRussiaDevicePlayStation 4Operating SystemPlayStation 4, Android (Mobile phone), Windows(PC) My Question or IssueHello, I have a problem linking my Spotify account with my PlayStation account. When I connect my PS4 account, I get an err...

Visitor

Plan Free Country Russia Device PlayStation 4 Operating System PlayStation 4, Android (Mobile phone), Windows(PC)   My Question or Issue Hello, I have a problem linking my Spotify acco...

Ivan

Spotify Legend

735 Views

1 replies

0 likes

Account
Login
Other
  • 735 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blocked artist list disappeared but artists are still blocked

PlanPremiumDeviceAllOperating SystemAll My Question or IssueBefore upgrading to premium I could mark artist as 'liked' or 'hidden' (heart icon or ban icon) I had 5 artists hidden that way and after upgrade they stayed hidden. I can't find any way to ...

Regular

Plan Premium Device All Operating System All   My Question or Issue Before upgrading to premium I could mark artist as 'liked' or 'hidden' (heart icon or ban icon) I had 5 artists h...

ParentalControl

Composer

5637 Views

7 replies

2 likes

Account
Free
Premium
  • 5637 Views
  • 7 replies
  • 2 likes

Superuser Contribution Unlink Samsung account from Deleted Spotify Account

PlanPremiumCountryMaldives Device(Samsung Galaxy Note20 Ultra)Operating System(Android) My Question or IssueBefore my country had access to premium, I used a 3rd party website to make a Spotify Premium account. Currently I have a new account with pre...

Visitor

Plan Premium Country Maldives   Device (Samsung Galaxy Note20 Ultra) Operating System (Android)   My Question or Issue Before my country had access to premium, I used a 3rd party...

Eni

Moderator

4792 Views

1 replies

0 likes

Account
Login
Other
Premium
  • 4792 Views
  • 1 replies
  • 0 likes

Superuser Contribution Verified artist — how long via CD baby?

hi — my release went live May 1 via CD baby. It is not showing that I am a “verified artist“ yet. Does this take a few days, or is there something I need to do? Sorry if this is a repeat question — I tried to submit this earlier, but it said that the...

Regular

hi — my release went live May 1 via CD baby. It is not showing that I am a “verified artist“ yet. Does this take a few days, or is there something I need to do? Sorry if this is a repeat question — I...

Alex

Spotify Legend

2159 Views

2 replies

0 likes

Account
Other
  • 2159 Views
  • 2 replies
  • 0 likes

Change from premium to free problem

I have cancelled my premium account. Now when I go to use Spotify I get a black square with 3 white pulsing dots which need cancelling before I can continue but I cannot do this. Please can you tell me how I can cancel this black square in order to c...

Visitor

I have cancelled my premium account. Now when I go to use Spotify I get a black square with 3 white pulsing dots which need cancelling before I can continue but I cannot do this. Please can you tell ...

Billy-J

Spotify Star

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist double found. How to deal with that?

Hey,I found out, that there is another "Basicnoise" artist profile on Spotify with only tracks of mine. (So in fact it is just a double with some of my tracks linked to it instead of my main profile.) I already contacted Spotify regarding this issue ...

Casual Listener

Hey, I found out, that there is another "Basicnoise" artist profile on Spotify with only tracks of mine. (So in fact it is just a double with some of my tracks linked to it instead of my main profil...

Novy

Moderator

541 Views

1 replies

0 likes

Account
Other
  • 541 Views
  • 1 replies
  • 0 likes

Solved!! Cancel family and change one member to student

I have a premium family membership, was 4 of us, then 2, now my daughter is moving out to uni.How do I cancel Family but keep my account and playlist free - but my daughter's convert to student premium and keep her playlist?Any help appreciated.

Newbie

I have a premium family membership, was 4 of us, then 2, now my daughter is moving out to uni. How do I cancel Family but keep my account and playlist free - but my daughter's convert to student pre...

kb6fqv-3ru_0u

Newbie

3174 Views

2 replies

0 likes

Account
  • 3174 Views
  • 2 replies
  • 0 likes

Solved!! I need to change my country in order to pay my subscription

PlanPremium CountryI am currently living in Spain but my subscription is in Argentina. I want to change to Spain but the differents solutions suggested do not work. DeviceMacbook Pro late 2016Operating SystemMACOS BIGSUR My Question or IssueI am curr...

Casual Listener

Plan Premium   Country I am currently living in Spain but my subscription is in Argentina. I want to change to Spain but the differents solutions suggested do not work.   Device Macb...

Billy-J

Spotify Star

1274 Views

3 replies

0 likes

Account
Subscription
  • 1274 Views
  • 3 replies
  • 0 likes

Someone changed the password of my account

PlanPremiumOperating SystemWindows & AndroidMy Question or IssueSomeone entered in my Spotify account and changed my password,I don't have access to the email that is connected with my account and, since is a premium account I would like to recover i...

Visitor

Plan Premium Operating System Windows & Android My Question or Issue Someone entered in my Spotify account and changed my password, I don't have access to the email that is connected with m...

Billy-J

Spotify Star

1158 Views

1 replies

0 likes

Account
Login
Premium
Security
  • 1158 Views
  • 1 replies
  • 0 likes

False Reporting/Abuse my official music label playlist

HiWe have official music label playlist on spotify.Our label name TRIPPY CODE RECORDS (over 2500+ tracks inside) 2 weeks ago, someone starting reporting our playlist names... These playlist names used since 2018, and no problem.Playlist names:Art of ...

Newbie

Hi We have official music label playlist on spotify. Our label name TRIPPY CODE RECORDS (over 2500+ tracks inside)   2 weeks ago, someone starting reporting our playlist names... These playl...

Billy-J

Spotify Star

537 Views

1 replies

0 likes

Account
  • 537 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Beta Acces

PlanPremiumDeviceDesktopOperating SystemWindows 10 My Question or IssueHello Communty,I want to ask if there was a way to get the new UI of the application on desktop.Do i have to sign up for a beta or something ? And if yes, where do i need to go ?T...

Newbie

Plan Premium Device Desktop Operating System Windows 10   My Question or Issue Hello Communty, I want to ask if there was a way to get the new UI of the application on desktop. Do i ha...

Billy-J

Spotify Star

647 Views

1 replies

0 likes

Account
Other
Security
  • 647 Views
  • 1 replies
  • 0 likes

Superuser Contribution Moved from Sweden to Switzerland - Cannot change country as per instructions

So, I followed the instructions on the account page and choose Switzerland from the list of countries but then nothing happens (both Safari and Chrome on OSX). The little Swiss flag shows up and that's it (well other than instead of SEK 189 it will c...

Casual Listener

So, I followed the instructions on the account page and choose Switzerland from the list of countries but then nothing happens (both Safari and Chrome on OSX). The little Swiss flag shows up and that...

Snowshowers

Casual Listener

895 Views

3 replies

0 likes

Account
Premium
Subscription
  • 895 Views
  • 3 replies
  • 0 likes

Pop-up Marketing Survey on Premium Account

PlanPremiumCountry DeviceAndroidOperating SystemAndroid 11 My Question or IssueSpotify seems to have started flashing pop-up marketing surveys at me lately, I just now got one asking me about what kind of live events I'd want to go to. I've never opt...

Newbie

Plan Premium Country   Device Android Operating System Android 11   My Question or Issue Spotify seems to have started flashing pop-up marketing surveys at me lately, I just now g...

Robert_W

Community Legend

626 Views

1 replies

0 likes

Account
Premium
  • 626 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change date of invoice

Hello community, I'm paying monthly via paypal. I'm happy with it, but I'd like to shift the date of invoice to a date when it's assured I have money in my account. At the moment paypal charges the money at the end of the month. I'd rather have it at...

Newbie

Hello community,   I'm paying monthly via paypal. I'm happy with it, but I'd like to shift the date of invoice to a date when it's assured I have money in my account. At the moment paypal char...

Eni

Moderator

657 Views

2 replies

1 likes

Premium
Subscription
  • 657 Views
  • 2 replies
  • 1 likes