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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9961 Views
  • 3 replies
  • 9 likes
  • Security
  • 9961 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 497194 Views
  • 982 replies
  • 112 likes
  • Account
  • 497194 Views
  • 982 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214232 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214232 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122796 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122796 Views
  • 72 replies
  • 12 likes

Can't renew subscription!

I want to renew my subscription and use a different paypal account. It says that I need to change my country to spain (which is what i want) and they give me a option but nothing happens.. Could somebody please help me?

  • Casual Listener
  • I want to renew my subscription and use a different paypal account. It says that I need to change my country to spain (which is what i want) and they give me a option  but nothing happens.....
  • 139 Views
  • 0 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 139 Views
  • 0 replies
  • 0 likes

Spotify Premium with Rogers

i have a premium spotify account and i just got a mobile phone package with rogers that includes spotify, but i cant seem to be able to link to my existing account. The rogers set up process foced me to cancel my premium account and there is no indic...

  • Newbie
  • i have a premium spotify account and i just got a mobile phone package with rogers that includes spotify, but i cant seem to be able to link to my existing account. The rogers set up process foced me...
  • 514 Views
  • 0 replies
  • 0 likes
  • Premium
  • 514 Views
  • 0 replies
  • 0 likes

Still awaiting response from management

This is my second attempt to make a successful communication with the subscription management team I have an issue with an old account that I have on auto pay with my bank account that I no longer have access to that is still continuing to make withd...

  • Regular
  • This is my second attempt to make a successful communication with the subscription management team I have an issue with an old account that I have on auto pay with my bank account that I no longer ha...
  • 193 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 193 Views
  • 0 replies
  • 0 likes

Student Spotify

I signed up for the student discount put my information in (note they took the money out as soon as I hit enter). Proceeded in putting my school in and it wouldn't accept my school! And it wouldn't let me use the premium features! Beyond upset. Can s...

  • Casual Listener
  • I signed up for the student discount put my information in (note they took the money out as soon as I hit enter). Proceeded in putting my school in and it wouldn't accept my school! And it wouldn't l...
  • Ox1
  • Roadie
  • 177 Views
  • 1 replies
  • 1 likes
  • Subscription
  • 177 Views
  • 1 replies
  • 1 likes

Accidentally started 7 day trial on the Spotify mobile app..

Will I be charged after the 7 days is up?I know you have to have a payment method in order to be charged, and that I didn't enter payment info yet on there, but I did create my Spotify account through my PS4, and I assume I have payment info linked t...

  • Newbie
  • Will I be charged after the 7 days is up? I know you have to have a payment method in order to be charged, and that I didn't enter payment info yet on there, but I did create my Spotify account thro...
  • Ox1
  • Roadie
  • 210 Views
  • 1 replies
  • 0 likes
  • Free
    Other
    Premium
    Subscription
  • 210 Views
  • 1 replies
  • 0 likes

I closed my account money is still taking from me

hey i closed my account at april. Now i found that money for subsrciptions is still taking from my acount! cancel my sobscription and give my my money back!

  • Newbie
  • hey i closed my account at april. Now i found that money for subsrciptions is still taking from my acount! cancel my sobscription and give my my money back!
  • scobb4236
  • Newbie
  • 397 Views
  • 2 replies
  • 0 likes
  • 397 Views
  • 2 replies
  • 0 likes

Country change

Hello, I have a problem according changing country in account options. I use spotify in work and they are using providers from different country (Sweden) so my ip looks like from Sweden, but I am located in Lithuania. When I try to change country in ...

  • Casual Listener
  • Hello,   I have a problem according changing country in account options. I use spotify in work and they are using providers from different country (Sweden) so my ip looks like from Sweden, but...
  • Ox1
  • Roadie
  • 170 Views
  • 1 replies
  • 0 likes
  • Account
  • 170 Views
  • 1 replies
  • 0 likes

Problem with a playlist

I can not locate my playlist but there has been deleted, still exists and your link is this: https://open.spotify.com/user/musicmusica15/playlist/2ZfEKO2l8v8rM5NPlhVjDySomebody help me, that I can do?

  • Newbie
  • I can not locate my playlist but there has been deleted, still exists and your link is this: https://open.spotify.com/user/musicmusica15/playlist/2ZfEKO2l8v8rM5NPlhVjDy Somebody help me, that I can ...
  • tjvogelaar
  • Regular
  • 149 Views
  • 1 replies
  • 0 likes
  • Account
  • 149 Views
  • 1 replies
  • 0 likes

Paysafecard

Moin Leute warum kann ich mir kein Spotify Premium mit einer Paysafecard holen vor 3 Monaten ging das noch Hey is the Paysafecard payment disable at the moment?

  • Newbie
  • Moin Leute   warum kann ich mir kein Spotify Premium mit einer Paysafecard holen vor 3 Monaten ging das noch         Hey   is the Paysafecard payment disable at...
  • peseca
  • Casual Listener
  • 801 Views
  • 2 replies
  • 5 likes
  • Premium
  • 801 Views
  • 2 replies
  • 5 likes

Spotify Premium via Paysafecard in Czech Republic is broken

Hi, (I don't speak good english)I want to buy spotify Premium over paysafecard Czech Republic, but Adyen shows this error.Thank you in advance for your help. Vojta Prouza

Výstřižek.PNG
  • Newbie
  • Hi, (I don't speak good english) I want to buy spotify Premium over paysafecard Czech Republic, but Adyen shows this error. Thank you in advance for your help. Vojta Prouza  
  • peseca
  • Casual Listener
  • 592 Views
  • 2 replies
  • 3 likes
  • Premium
  • 592 Views
  • 2 replies
  • 3 likes

switch to student account

i am a student and i want to switch to the 4,99/month deal . i already have an account paying 9,99/month right now. how do i switch keeping my account?

  • Casual Listener
  • i am a student and i want to switch to the 4,99/month deal . i already have an account paying 9,99/month right now. how do i switch keeping my account?
  • spyonberlin
  • Casual Listener
  • 174 Views
  • 2 replies
  • 0 likes
  • 174 Views
  • 2 replies
  • 0 likes

Credit Card Expired Cannot log in to update

My credit card expired and i need to log into my subscribing account to update the information but it is no longer active. I had to create this account for support. I cannot log into that account to update the info. I cannot reset the password. I can...

  • Casual Listener
  • My credit card expired and i need to log into my subscribing account to update the information but it is no longer active.   I had to create this account for support.   I cannot log int...
  • marmatagxor
  • Casual Listener
  • 226 Views
  • 2 replies
  • 0 likes
  • Account
  • 226 Views
  • 2 replies
  • 0 likes

How to upgrade from Premium tot Family?

Are these the correct steps when I want to upgrade from Premium tot Family? Cancel current Premium subscriptionStart new Family subscriptionAdd own account to Family subscriptionAdd additional accounts Or does my Premium subscription automatically en...

  • Newbie
  • Are these the correct steps when I want to upgrade from Premium tot Family?   Cancel current Premium subscription Start new Family subscription Add own account to Family subscription Add a...
  • MattSuda
  • Spotify Star
  • 202 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 202 Views
  • 1 replies
  • 0 likes

Delete my account

I don't know how to delete my premium account, website isn't helpful at all!

  • Casual Listener
  • I don't know how to delete my premium account, website isn't helpful at all!
  • MattSuda
  • Spotify Star
  • 197 Views
  • 2 replies
  • 0 likes
  • Account
  • 197 Views
  • 2 replies
  • 0 likes

{MOD PLS HELP? } Quick question song erase

Why in the world do you guys still have 1 button click erase. Im building my music collection, loving it, listening to a ton of commercials but dealing with it. But i make 1 tiny mis click and there goes a song that I added, and I have no idea what I...

  • Visitor
  • Why in the world do you guys still have 1 button click erase. Im building my music collection, loving it, listening to a ton of commercials but dealing with it. But i make 1 tiny mis click and there ...
  • 145 Views
  • 0 replies
  • 0 likes
  • Account
  • 145 Views
  • 0 replies
  • 0 likes

Spotify - Payments Cannot Process

Every single darn month. The payment details are exactly the same as the previous month but I have to keep entering it every darn month because you claim you can't process payment. Fix this or I'm switching off spotify.

  • Casual Listener
  • Every single darn month. The payment details are exactly the same as the previous month but I have to keep entering it every darn month because you claim you can't process payment.   Fix this ...
  • 154 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 154 Views
  • 0 replies
  • 0 likes

Can't get Spotify Premium

I want to have Spotify Premium but when I put in my credit card information it says I am from a non Spotify country. I have lived in the United States my whole life, I have never traveled out of the country while using Spotify, and my country says US...

  • Casual Listener
  • I want to have Spotify Premium but when I put in my credit card information it says I am from a non Spotify country. I have lived in the United States my whole life, I have never traveled out of the ...
  • 142 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 142 Views
  • 0 replies
  • 0 likes

charged $11.99 but I am not subscribed

I have been charged on my credit card for $11.99 but I checked my account and it says I am not subscribed. I would like to be refunded please. Who can I contact about a refund?

  • Newbie
  • I have been charged on my credit card for $11.99 but I checked my account and it says I am not subscribed. I would like to be refunded please. Who can I contact about a refund?
  • KatesHere
  • Community Legend
  • 314 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 314 Views
  • 1 replies
  • 0 likes

Can't change my country.

Hello, i've got a problem. I live in Czech Republik and i go to school to Austria, i live about 10 mins from Austria, and i've bought a card for 10 euros when i was going home, but still in Austria, and now i can't use the card in Czech Republik, and...

  • Newbie
  • Hello, i've got a problem.   I live in Czech Republik and i go to school to Austria, i live about 10 mins from Austria, and i've bought a card for 10 euros when i was going home, but still in ...
  • KatesHere
  • Community Legend
  • 178 Views
  • 1 replies
  • 0 likes
  • Account
  • 178 Views
  • 1 replies
  • 0 likes

Privacy Features/Issue

I'm paying for a Premium account, the least you could do is let me Private my profile, hide my TOP ARTISTS/TRACKS. It keeps showing up on my PUBLIC profile how the heck do I get rid of it. Plus, I can't even upload a picture UNLESS I CONNECT TO FACEB...

  • Visitor
  • I'm paying for a Premium account, the least you could do is let me Private my profile, hide my TOP ARTISTS/TRACKS. It keeps showing up on my PUBLIC profile how the heck do I get rid of it. Plus,...
  • KatesHere
  • Community Legend
  • 193 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 193 Views
  • 3 replies
  • 0 likes