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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

80490 Views

28 replies

0 likes

  • 80490 Views
  • 28 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

101356 Views

9 replies

2 likes

Account
Login
  • 101356 Views
  • 9 replies
  • 2 likes

Superuser Contribution Verified artist — how long via CD baby?

hi — my release went live May 1 via CD baby. It is not showing that I am a “verified artist“ yet. Does this take a few days, or is there something I need to do? Sorry if this is a repeat question — I tried to submit this earlier, but it said that the...

Regular

hi — my release went live May 1 via CD baby. It is not showing that I am a “verified artist“ yet. Does this take a few days, or is there something I need to do? Sorry if this is a repeat question — I...

Alex

Spotify Legend

2494 Views

2 replies

0 likes

Account
Other
  • 2494 Views
  • 2 replies
  • 0 likes

Change from premium to free problem

I have cancelled my premium account. Now when I go to use Spotify I get a black square with 3 white pulsing dots which need cancelling before I can continue but I cannot do this. Please can you tell me how I can cancel this black square in order to c...

Visitor

I have cancelled my premium account. Now when I go to use Spotify I get a black square with 3 white pulsing dots which need cancelling before I can continue but I cannot do this. Please can you tell ...

Billy-J

Spotify Star

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist double found. How to deal with that?

Hey,I found out, that there is another "Basicnoise" artist profile on Spotify with only tracks of mine. (So in fact it is just a double with some of my tracks linked to it instead of my main profile.) I already contacted Spotify regarding this issue ...

Casual Listener

Hey, I found out, that there is another "Basicnoise" artist profile on Spotify with only tracks of mine. (So in fact it is just a double with some of my tracks linked to it instead of my main profil...

Novy

Moderator

547 Views

1 replies

0 likes

Account
Other
  • 547 Views
  • 1 replies
  • 0 likes

Solved!! Cancel family and change one member to student

I have a premium family membership, was 4 of us, then 2, now my daughter is moving out to uni.How do I cancel Family but keep my account and playlist free - but my daughter's convert to student premium and keep her playlist?Any help appreciated.

Newbie

I have a premium family membership, was 4 of us, then 2, now my daughter is moving out to uni. How do I cancel Family but keep my account and playlist free - but my daughter's convert to student pre...

kb6fqv-3ru_0u

Newbie

3405 Views

2 replies

0 likes

Account
  • 3405 Views
  • 2 replies
  • 0 likes

Solved!! I need to change my country in order to pay my subscription

PlanPremium CountryI am currently living in Spain but my subscription is in Argentina. I want to change to Spain but the differents solutions suggested do not work. DeviceMacbook Pro late 2016Operating SystemMACOS BIGSUR My Question or IssueI am curr...

Casual Listener

Plan Premium   Country I am currently living in Spain but my subscription is in Argentina. I want to change to Spain but the differents solutions suggested do not work.   Device Macb...

Billy-J

Spotify Star

1286 Views

3 replies

0 likes

Account
Subscription
  • 1286 Views
  • 3 replies
  • 0 likes

Someone changed the password of my account

PlanPremiumOperating SystemWindows & AndroidMy Question or IssueSomeone entered in my Spotify account and changed my password,I don't have access to the email that is connected with my account and, since is a premium account I would like to recover i...

Visitor

Plan Premium Operating System Windows & Android My Question or Issue Someone entered in my Spotify account and changed my password, I don't have access to the email that is connected with m...

Billy-J

Spotify Star

1161 Views

1 replies

0 likes

Account
Login
Premium
Security
  • 1161 Views
  • 1 replies
  • 0 likes

False Reporting/Abuse my official music label playlist

HiWe have official music label playlist on spotify.Our label name TRIPPY CODE RECORDS (over 2500+ tracks inside) 2 weeks ago, someone starting reporting our playlist names... These playlist names used since 2018, and no problem.Playlist names:Art of ...

Newbie

Hi We have official music label playlist on spotify. Our label name TRIPPY CODE RECORDS (over 2500+ tracks inside)   2 weeks ago, someone starting reporting our playlist names... These playl...

Billy-J

Spotify Star

551 Views

1 replies

0 likes

Account
  • 551 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Beta Acces

PlanPremiumDeviceDesktopOperating SystemWindows 10 My Question or IssueHello Communty,I want to ask if there was a way to get the new UI of the application on desktop.Do i have to sign up for a beta or something ? And if yes, where do i need to go ?T...

Newbie

Plan Premium Device Desktop Operating System Windows 10   My Question or Issue Hello Communty, I want to ask if there was a way to get the new UI of the application on desktop. Do i ha...

Billy-J

Spotify Star

661 Views

1 replies

0 likes

Account
Other
Security
  • 661 Views
  • 1 replies
  • 0 likes

Superuser Contribution Moved from Sweden to Switzerland - Cannot change country as per instructions

So, I followed the instructions on the account page and choose Switzerland from the list of countries but then nothing happens (both Safari and Chrome on OSX). The little Swiss flag shows up and that's it (well other than instead of SEK 189 it will c...

Casual Listener

So, I followed the instructions on the account page and choose Switzerland from the list of countries but then nothing happens (both Safari and Chrome on OSX). The little Swiss flag shows up and that...

Snowshowers

Casual Listener

967 Views

3 replies

0 likes

Account
Premium
Subscription
  • 967 Views
  • 3 replies
  • 0 likes

Pop-up Marketing Survey on Premium Account

PlanPremiumCountry DeviceAndroidOperating SystemAndroid 11 My Question or IssueSpotify seems to have started flashing pop-up marketing surveys at me lately, I just now got one asking me about what kind of live events I'd want to go to. I've never opt...

Newbie

Plan Premium Country   Device Android Operating System Android 11   My Question or Issue Spotify seems to have started flashing pop-up marketing surveys at me lately, I just now g...

Robert_W

Community Legend

656 Views

1 replies

0 likes

Account
Premium
  • 656 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change date of invoice

Hello community, I'm paying monthly via paypal. I'm happy with it, but I'd like to shift the date of invoice to a date when it's assured I have money in my account. At the moment paypal charges the money at the end of the month. I'd rather have it at...

Newbie

Hello community,   I'm paying monthly via paypal. I'm happy with it, but I'd like to shift the date of invoice to a date when it's assured I have money in my account. At the moment paypal char...

Eni

Moderator

674 Views

2 replies

1 likes

Premium
Subscription
  • 674 Views
  • 2 replies
  • 1 likes

Solved!! Can't change username

PlanPremium CountryUSA DeviceDesktop Operating SystemWindows 10 My Question or Issue So, I made a new account just to see if I could see the playlist names on my other. I just realized that you can change your display name??? On premium account, I ca...

Casual Listener

  Plan Premium   Country USA   Device Desktop   Operating System Windows 10   My Question or Issue   So, I made a new account just to see if I could see t...

timrossback

Community Legend

17538 Views

3 replies

0 likes

Account
Other
Premium
  • 17538 Views
  • 3 replies
  • 0 likes

payment issues

I was using American Premium last month when I was in the United States.And now I am still premium ...Now that I am in Turkey, I would like to change my payment to Turkey so that I can be able to pay in Turkish currencyAfter clicking on Change paymen...

Visitor

I was using American Premium last month when I was in the United States. And now I am still premium ... Now that I am in Turkey, I would like to change my payment to Turkey so that I can be able to...

Maxim

Spotify Star

1188 Views

1 replies

0 likes

Account
Other
Premium
Security
  • 1188 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot sign in with Apple

Premium iPhone 12 ProiOS 14.6 Public Beta I signed up yesterday and I couldn’t create an account with Sign Up With Apple so I created my email address. I have tried to Sign In with Apple but I get a message “This email and password combination is inc...

Visitor

Premium  iPhone 12 Pro iOS 14.6 Public Beta   I signed up yesterday and I couldn’t create an account with Sign Up With Apple so I created my email address. I have tried to Sign In with...

Mihail

Spotify Legend

4630 Views

5 replies

0 likes

Account
  • 4630 Views
  • 5 replies
  • 0 likes

Superuser Contribution podcast not showing up in searches

PlanFreeCountrySpainDevice(Xiaomi rn Operating System(miui.) My Question or IssueYesterday I distributed a podcast to Spotify through Anchor. This podcast is already on Spotify through the link they sent me, but if I search for it manually through th...

Visitor

Plan Free Country Spain Device (Xiaomi rn 😎 Operating System (miui.)   My Question or Issue Yesterday I distributed a podcast to Spotify through Anchor. This podcast is already on S...

Mihail

Spotify Legend

527 Views

1 replies

0 likes

Other
  • 527 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify premium price hike

$12.99/month!?! You have to be kidding me! Never again will I use Spotify! I've used Spotify for years, but I guess it's back to pirating music... Premium used to be worth it.

Newbie

$12.99/month!?! You have to be kidding me! Never again will I use Spotify! I've used Spotify for years, but I guess it's back to pirating music... Premium used to be worth it.

Novy

Moderator

1075 Views

3 replies

1 likes

Premium
Subscription
  • 1075 Views
  • 3 replies
  • 1 likes

Superuser Contribution Cannot Access my premium account - unable to access email and forgot password

PlanPremiumCountryUSA DeviceDesktop Computer/AndroidOperating SystemWindows 10 My Question or Issue Hello, I am having an issue where I cannot access my Spotify Premium account. So the email that is associated with cannot be accessed by me anymore be...

Visitor

Plan Premium Country USA   Device Desktop Computer/Android Operating System Windows 10   My Question or Issue   Hello, I am having an issue where I cannot access my Spotify...

Mihail

Spotify Legend

1119 Views

1 replies

0 likes

Account
Login
Premium
Security
Subscription
  • 1119 Views
  • 1 replies
  • 0 likes

Solved!! MY NAME DO NOT APPEAR ON SEARCH

PlanPremium (family member)CountryTurkeyDevice(iPhone SE)Operating System(iOS 14) My Question or IssuesI am a member of family premium on Spotify that's why my username includes random letters and numbers . I have a display name. However, when my fri...

Music Fan

  Plan Premium (family member) Country Turkey Device (iPhone SE) Operating System (iOS 14)   My Question or Issues I am a member of family premium on Spotify that's why my userna...

Emilia_8

Community Legend

3401 Views

1 replies

0 likes

Account
Other
  • 3401 Views
  • 1 replies
  • 0 likes

Superuser Contribution liked songs are GONE

no the update didn’t mess it upno im not logged into the wrong account i went from 2,000 plus songs to 99 songs in my liked plays list. please PLEASE fix it.

Visitor

no the update didn’t mess it up no im not logged into the wrong account  i went from 2,000 plus songs to 99 songs in my liked plays list.    please PLEASE fix it. 

Mihail

Spotify Legend

1327 Views

4 replies

1 likes

  • 1327 Views
  • 4 replies
  • 1 likes