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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • milkman2
  • Visitor
  • 267971 Views
  • 522 replies
  • 34 likes
  • Account
    Free
  • 267971 Views
  • 522 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13126 Views
  • 6 replies
  • 11 likes
  • Security
  • 13126 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 530636 Views
  • 989 replies
  • 113 likes
  • Account
  • 530636 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128333 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128333 Views
  • 74 replies
  • 12 likes

Superuser Contribution Last.fm no longer scrobbling Spotify since yesterday

Last.fm is no longer scrobbling Spotify activity since yesterday. I already tried to disconnect and connect again Spotify on Last.fm but looks like that Spotify is no longer compatible with Last.fm. Is this a temporary technical problem or permanent?...

  • Roadie
  • Last.fm is no longer scrobbling Spotify activity since yesterday. I already tried to disconnect and connect again Spotify on Last.fm but looks like that Spotify is no longer compatible with Last.fm. ...
  • Eni
  • Moderator
  • 1460 Views
  • 4 replies
  • 2 likes
  • Premium
  • 1460 Views
  • 4 replies
  • 2 likes

Keep playlist when switching from family to duo?

Hi,Maybe asked before but want to know for sure. If i downgrade my subscription from family to duo, are playlist of members being kept?I red that the member are pushed to free and that i have to move the member back into the duo subscription. In my s...

  • Casual Listener
  • Hi, Maybe asked before but want to know for sure. If i downgrade my subscription from family to duo, are playlist of members being kept? I red that the member are pushed to free and that i have t...
  • Andrewnl
  • Casual Listener
  • 653 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 653 Views
  • 2 replies
  • 0 likes

Solved!! Account hacked

Hello everybodyMy account is hacked. Idk how but everyday when i enter spotify i find a playstation playing music everydayEven i find my liked music had gone "see the picture down"I don't know what to do ??? I lost itPls help ( should i delete it or ...

  • Casual Listener
  • Hello everybody My account is hacked. Idk how but everyday when i enter spotify i find a playstation playing music everyday Even i find my liked music had gone "see the picture down" I don't know...
  • AdamDamon
  • Spotify Star
  • 765 Views
  • 1 replies
  • 0 likes
  • 765 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Officially Launch on South Korea Today, but seems got critical issue in Account Registration

PlanPremiumCountrySouth KoreaDevicePCOperating SystemWindows 10 My Question or Issuethere's no announcement of tip message in Spotify's Account Registration page on Korean Language.there's no describtion of Spotify's Nickname system and warning messa...

  • Visitor
  • Plan Premium Country South Korea Device PC Operating System Windows 10   My Question or Issue there's no announcement of tip message in Spotify's Account Registration page on Korean La...
  • Mihail
  • Spotify Legend
  • 1645 Views
  • 7 replies
  • 1 likes
  • Account
  • 1645 Views
  • 7 replies
  • 1 likes

[iOS][Search] Hey Spotify in Norway

Can you make hey Spotify accessible in Norway? That would be fantastic 

  • Newbie
  • Can you make hey Spotify accessible in Norway? That would be fantastic 
  • Letmedrum
  • Gig Goer
  • 374 Views
  • 1 replies
  • 0 likes
  • iOS
    Search
  • 374 Views
  • 1 replies
  • 0 likes

ELIMINAR DISPOSITIVOS

Cómo puedo eliminar dispositivos conectados q ya no tengo???

  • Visitor
  • Cómo puedo eliminar dispositivos conectados q ya no tengo???
  • Luan
  • Spotify Star
  • 1487 Views
  • 2 replies
  • 1 likes
  • 1487 Views
  • 2 replies
  • 1 likes

Superuser Contribution Connect Spotify to a Device

I have my spotify connected to a couple of Excho devices along with my iPhone. One of the echo devices is in the lounge in my home (which is used by the family in general).If I'm out listening to spotify on my phone and someone at home uses the echo ...

  • Casual Listener
  • I have my spotify connected to a couple of Excho devices along with my iPhone. One of the echo devices is in the lounge in my home (which is used by the family in general). If I'm out listening to...
  • Alex
  • Spotify Legend
  • 532 Views
  • 3 replies
  • 1 likes
  • Account
    Premium
  • 532 Views
  • 3 replies
  • 1 likes

Superuser Contribution DISCOVERED FAKE STREAMING ARTISTS

Hi Spotify,I want to give you a tip, that I found many artists, which are doing STREAM FRAUD at a high level. They are doing this for years and where not detected yet. They fake streaming your service with a special method.I have made a playlist in s...

  • Casual Listener
  •   Hi Spotify, I want to give you a tip, that I found many artists, which are doing STREAM FRAUD at a high level. They are doing this for years and where not detected yet. They fake...
  • Novy
  • Moderator
  • 681 Views
  • 2 replies
  • 1 likes
  • Account
    Security
  • 681 Views
  • 2 replies
  • 1 likes

Forgot my password and my email password too

Hello! My problem is that I can not log in into my registered email address, and I forgot my Spotify account password, so I'm not receiving the email about password changing. What should I do? I know that I can just simply create a new accound, but i...

  • Casual Listener
  • Hello!   My problem is that I can not log in into my registered email address, and I forgot my Spotify account password, so I'm not receiving the email about password changing. What should I d...
  • AdamDamon
  • Spotify Star
  • 641 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 641 Views
  • 3 replies
  • 0 likes

someone is using my account and changing my password isn't working

PlanPremiumCountryUSADeviceiphone 6s, macbook air My Question or Issue someone has been listening to stuff on my account, interrupting my songs. i tried logging out all devices and changing my password but they're still using it. in "my devices" they...

  • Newbie
  •   Plan Premium Country USA Device iphone 6s, macbook air     My Question or Issue   someone has been listening to stuff on my account, interrupting my songs. i tried lo...
  • AdamDamon
  • Spotify Star
  • 432 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 432 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ödeme Yaptım ama premium gelmedi (Turkish)

Merhaba 06.09.2017 tarihinde premium aldım ancak herhangi bir premium gelmedi ilgilenirseniz sevinirim. hesabım

  • Newbie
  • Merhaba 06.09.2017 tarihinde premium aldım ancak herhangi bir premium gelmedi ilgilenirseniz sevinirim.  hesabım <snip - moderator edit>  
  • Eni
  • Moderator
  • 47137 Views
  • 2 replies
  • 0 likes
  • Free
    Premium
  • 47137 Views
  • 2 replies
  • 0 likes

Spotify took money for twice on me and i cant use my account as a premium

Hello i have a trouble about my account and premium payment. I bought Spotify Premium Duo membership in today and spotify took money for twice on me. My bank is send me a payment message but Spotify didin't send me mail about payment to my mail accou...

  • Newbie
  • Hello i have a trouble about my account and premium payment. I bought Spotify Premium Duo membership in today and spotify took money for twice on me. My bank is send me a payment message but Spotify ...
  • MauriceMV
  • Spotify Star
  • 557 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 557 Views
  • 1 replies
  • 0 likes

Superuser Contribution Display Name not Shown with Link

I do not like my real name (from Facebook) showing when I share playlist links with people in other social groups, so I found where I could change the 'Display Name' in Spotify. It only partially works. The display name shows on my literal profile, b...

MyrddinDerwydd_2-1614399964990.png MyrddinDerwydd_1-1614399907609.png
  • Regular
  • I do not like my real name (from Facebook) showing when I share playlist links with people in other social groups, so I found where I could change the 'Display Name' in Spotify. It only partially wor...
  • CarlosE
  • Moderator
  • 780 Views
  • 3 replies
  • 1 likes
  • Other
    Security
  • 780 Views
  • 3 replies
  • 1 likes

Can two artist accounts be merged together?

I released a single to Spotify under two artists as a collaboration. Upon uploading it posted it under my artist page like it's meant to but it created a duplicate artist account for my friend instead of uploading it under his artist page.Is it possi...

  • Newbie
  • I released a single to Spotify under two artists as a collaboration. Upon uploading it posted it under my artist page like it's meant to but it created a duplicate artist account for my friend instea...
  • AdamDamon
  • Spotify Star
  • 4546 Views
  • 1 replies
  • 0 likes
  • Account
  • 4546 Views
  • 1 replies
  • 0 likes

Security and Customer Service

I was hacked recently and think that Spotify needs to personally, within the company, work on its security. The hack happened two-three days after I finally signed up for Premium.In addition I would have liked to delete the data from when the hacker ...

  • Visitor
  • I was hacked recently and think that Spotify needs to personally, within the company, work on its security.  The hack happened two-three days after I finally signed up for Premium. In addition ...
  • 322 Views
  • 0 replies
  • 0 likes
  • 322 Views
  • 0 replies
  • 0 likes

Superuser Contribution Web player (chrome) problem (virus/hack/crash)

I have this problem for like 1 month. When I open my Spotify it's playing some random Playlist opened in web player. In the image attached you can see how many web players are opened in my account. Tried closing all account access, without luky. I ju...

  • Casual Listener
  • I have this problem for like 1 month. When I open my Spotify it's playing some random Playlist opened in web player.    In the image attached you can see how many web players are opened i...
  • Jos3rrin_23
  • Visitor
  • 36484 Views
  • 6 replies
  • 0 likes
  • Account
    Login
  • 36484 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Changing Country

PlanPremiumCountryAzerbaijanMy QuestionHello, I previously used Spotify premium in Portugal, and I currently live in Azerbaijan. As Spotify is available here I want to change the country from Portugal to Azerbaijan on Spotify. Although I changed it f...

  • Newbie
  • Plan Premium Country Azerbaijan My Question Hello, I previously used Spotify premium in Portugal, and I currently live in Azerbaijan. As Spotify is available here I want to change the country fr...
  • Eni
  • Moderator
  • 1033 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 1033 Views
  • 3 replies
  • 0 likes

country change and payment update failure

Hello, I have been facing issues updating my payment details. The credit card I have been using until now to pay my monthly subscription has been deactivated. Therefore I cannot pay it. I am registered with Spotify France, I have been using a French ...

  • Casual Listener
  • Hello,   I have been facing issues updating my payment details. The credit card I have been using until now to pay my monthly subscription has been deactivated. Therefore I cannot pay it. I am...
  • MattSuda
  • Spotify Star
  • 645 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 645 Views
  • 2 replies
  • 0 likes

can't change my country from usa to canada! HELP

Hello, I had signed up under usa a while ago when I was visiting a friend. Now that Spotify is in canada I want to use it, but it will not let me change the country. It is greyed out and does not let me select the country in the profie. I have follow...

  • Casual Listener
  • Hello,    I had signed up under usa a while ago when I was visiting a friend.  Now that Spotify is in canada I want to use it, but it will not let me change the country.  It i...
  • MattSuda
  • Spotify Star
  • 1767 Views
  • 6 replies
  • 0 likes
  • 1767 Views
  • 6 replies
  • 0 likes

Impossible to change my country settings

I am used to live in different countries and it wasn't a problem, I just needed to change the country in my profile account. Butsince 2-3 weeks now I can't do that anymore, I am stuck with France which is my home country and where I created my accoun...

Screen Shot 2016-03-01 at 12.07.09.png
  • Newbie
  • I am used to live in different countries and it wasn't a problem, I just needed to change the country in my profile account. Butsince 2-3 weeks now I can't do that anymore, I am stuck with Franc...
  • MattSuda
  • Spotify Star
  • 720 Views
  • 4 replies
  • 0 likes
  • 720 Views
  • 4 replies
  • 0 likes