Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi ThereMy old email associated with Spotify was hacked -so was my facebook account-, so I lost all access to it. I blocked my old Spotify account and purchased a new one, but I don't want to loose all my playlists and preferences. Is there any way t...
Preciso de ajuda para cancelar uma conta, estou recebendo uma fatura todo mês, e meu celular foi roubado e esqueci da senha da minha conta, eu já estou pagando a fatura sem poder usar o aplicativo. a conta é essa guilhermearw@hot...por favor me ajude...
This morning I my Spotify app asked me to log in but apparently username/password was wrong, I tried to reset the password but now my account looks completely empty. I had a premium subscription for 3 years now and none of the saved songs/playlists o...
How I can disable songs in given language? I don't want to have 90% polish song in my weekly doscover list.
PlanPremiumCountrySingaporeDeviceIPhone XR Operating SystemiOS 11? My Question or IssueIve been having this issue lately about my account being log out of a sudden on my phone. And when I log in, it seems like someone used my account as it played a s...
Lately I've been discovering albums showing up in my recently played thta I have no recollection of playing. See images 1 and 2. This has been going on for a while now, but it was so infrequent, I brushed it off as some Chinese or Russian bot that go...
PlanPremiumCountryHungaryDeviceDesktop PCOperating SystemWin7 My Question or IssueI have (had) a Spotify network of 4 devices: a laptop with Kubuntu 18.10, a Xiaomi Redmi 4X, an Amazon Echo and a Win7 PC. However the win7 PC started to live a life on...
I just realized someone had hacked into my account, since apparently a few months ago. Probably because I reused an old password (my mistake). I've now changed my password and used the "log out everywhere" button, so I assume I'll be safe from now on...
Hei. I have payed the Spotify Limited for a year. I paid whit paypall 990.-Nok 03.12.2017. And when I checked my account on Spotify , you still charge me 99 NOK each month .so I pay double . Can you fix it? See attachments . Regards Lise Lepsoy EMAIL...
PlanPremium (I just finished downloading all my music. Quitting in a few seconds.)CountryTurkeyDevice(Samsung Galaxy S8)Operating System(Android Pie) My Question or IssueI have over 20 **bleep** accounts and no matter how strong the password is, Face...
PlanPremiumCountryPolandDeviceDoesn't work anywhere My Question or IssueWhen I was listening to music I suddenly got logged off of my account (be1s), and can't log back in. Tried to reset password but emails aren't reaching my inbox. I'm very confuse...
So, I've been kicked out / logged out from the account that I've held for years, many years. My username: [snip - Community Moderator edit]My password: not accepted when trying to log inI no longer use the Facebook account or email from when I signed...
My original account was deleted unexpectedly due to an expiration of th email account. Is there a way that those playlists can be accessed and saved on the new account? They were private so they do not show up when searched for.
The email address that is listed for my profile isn't my email address. I can still access my account as it linked with my Facebook but this is the only way I can log in as typing in my email and password doesn't work. I cannot change this email as w...
PlanPremium for FamilyCountryItalyDeviceSamsung Galaxy 8Operating SystemWindows 10 My Question or IssueThe problem is not related to the device or platform used, it happens independently.Spotify randomly starts to play a song that I don't know. I can...
PlanFreeCountryIndiaDeviceHP PavilionOperating SystemUbuntu 16.04 My Question or IssueI made my spotify account about a year ago (using VPN). Recently I reinstalled my OS and lost all my saved logins. When I tried resetting my password today using th...
I use spotify on my laptop - a Lenovo Yoga 720 and my phone a Samsung S9+I am using spotify in Ireland. I cannot open my Spotify account. I had to open a new Spotify account under a new name with a new email address to be able to post in this forum t...
Premium plan, using desktop, firefox, Imac.Go to manage plan > change or cancelReceive this error page. Same error page when trying on mobile. I even get an error just trying to post about the error. Oof. Seriously I've filled out like 20 captchas at...
My account has thrown me out and asked me to log back in. When I put in my log in details (which I know are 100% correct) it doesn't accept my log in and says there is no account that matches that username and password. Therefore, I tried to reset my...
PlanFamily Premium AccountCountryNew Zealand DevicePCOperating SystemWindows 10 My Question or IssueI have lost access to my email address following it being hacked. And I believe my spotify account was hacked aswell through that email address and th...