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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanFreeCountryPortugalDeviceSpotify desktop onlyOperating SystemWindows My Question or IssueMy recently played playlists do not update. I've tried to reinstall, tried to log off and log in and tried to listen to playlists on Spotify web and mobile a...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue An unknown person logs into my account. I changed my password, my email. I disconnected all ...
My Question or IssueI found that on the page for filling in the profile, there is an item of "country", which cannot resolve some "regions" with territorial disputes in the world. I suggest developers change this item from "country" to "country or re...
PlanPremiumCountryColombiaDevice(Windows 10 app, web player, Samsung Galaxy S9)Operating System(Android 10, Windows 10) My Question or IssueFirst things first, I used to have a Spotify account linked to Facebook, I deleted the account or I thought I ...
My account was working just fine yesterday but today when I tried to listen to my music I found that I was logged out on every device. I was able to login for a couple seconds but then I was logged out again when I tried to go online, so I know that ...
Student PlanPremiumCanadaiphone My account has been taken over. I have received emails that it was accessed from various different countries and when I received those I changed my password (multiple times). I have also clicked sign out from everywher...
My Question or IssueMy account has been getting hacked constantly over the last couple months after changing my password and signing out everywhere every single time it seems like I can not fix the most recent hack. This person took my account and mo...
PlanPremiumCountrySouth Africa My Question or IssueHi there. Today I became aware of the fact that I could change the email associated with my account, so I went back to delete my older account so that I could free up my primary email and make my lif...
Hello I was using an account that was made with my Facebook account, It didnt had an email account or a password, the only way to log in was with Facebook. Today I made a new account using an email and then connected my facebook with that Spotify acc...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy wife an I have a Spotify family plan (still waiting on duos in the U.S.!). We also have a ...
My Question or IssueSo, I just made this account just to get assistance and to access my other account under the username Cheetah8895. However, I forgot my password and I'm not receiving any emails (even in spam or deleted), although I'm not sure whi...
Hi there! I have a Family Premium Spotify Account.My wife is Member of this account. All is perfect - she use her own Playlists etc. Now she got a new iPhone. After installing there are my Playlists etc. How can she 'switch' to her own account? Thank...
PremiumUK DeviceiMc Operating SystemiOS 10 I've installed the Spotify app on to an iMac but my username (email address) and password wont work. So, I rest my password and went straight back to login with the new password only for it to not work. I've...
PremiumCountry- USDevice- Macbook air My Question or Issue I need to log into an account (to delete and cancel the premium plan) that was created and used by a previous employee. I have the email credentials, but I don't know the password. And I'm un...
hoy sume dos integrantes a mi family plan. no tenian usuario en el momento de l a invitación. una vez aceptaron crearon el usaurio y no los puedo ver en mi lista de integrantes. como hago? a ellos le figura una cuenta free.espero la respuesta
PlanPremiumCountryTurkeyDeviceWindows PC, Android Operating System(Windows 10, Android) My Question or IssueThis is my second account. I used to have a premium account under a different mail. I've been using premium for a lot of time now. Please help...
Somebody is using my spotify for his/her own device.In the menu connecting with a device, I see my phone, my laptop, and sometimes an other phone.My music is being skipped and paused and this person is constantly trying to listen music through my aco...
Hi there,I have just started Premium duo (I think). My girlfriend and I live together in Dublin, Ireland but she is in Poland at the moment because she went for holidays and is not able to return yet due to pandemic and closing of the borders. The pr...
PlanFree, was premium (see below)CountryUSADevicePC, iPhone XOperating SystemWindows 10, iOS 13.X My Question or IssueAt the beginning of this month, I issued a support ticket to cancel a premium subscription on an account I did not have access to, b...
I recently upgraded my iPhone from a 5 to an 11. I can't log into spotify from my new phone. It says "something went wrong. please try again later." Well...what's going wrong and how can I fix it?? I think I did forget my password a couple times on m...