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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 407120 Views
  • 959 replies
  • 107 likes
  • Account
  • 407120 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176670 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176670 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100138 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100138 Views
  • 68 replies
  • 10 likes

Changing Email associated with my account

I use Spotify on my primary email, and I've been wanting to change my username. So I changed my email associated with the account to my secondary email, and tried creating a new account on my primary but it said it was still in use. So then I logged ...

  • Newbie
  • I use Spotify on my primary email, and I've been wanting to change my username. So I changed my email associated with the account to my secondary email, and tried creating a new account on my primary...
  • 153 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Security
  • 153 Views
  • 0 replies
  • 0 likes

Unable to Download App

Hi Spotify,I have recently bought a Samsung Galaxy S5 and tried to download the spotify application, but it said that it is incompatible with my device and not supported in my region. What does this mean, how can I fix this problem?CookieE

  • Newbie
  • Hi Spotify, I have recently bought a Samsung Galaxy S5 and tried to download the spotify application, but it said that it is incompatible with my device and not supported in my region. What does thi...
  • 128 Views
  • 0 replies
  • 0 likes
  • Other
  • 128 Views
  • 0 replies
  • 0 likes

Not receiving notifications or emails (on Mac and iPhone) when people subscribe to my playlists

Recently, I've noticed that I haven't been receiving notifications of people following/subscribing to a partcular (collaborative) playlist of mine. The only reason I'm aware that I'm not receiving these notifications is because I see, when I listen t...

  • Newbie
  • Recently, I've noticed that I haven't been receiving notifications of people following/subscribing to a partcular (collaborative) playlist of mine. The only reason I'm aware that I'm not receiving th...
  • 160 Views
  • 0 replies
  • 0 likes
  • Premium
  • 160 Views
  • 0 replies
  • 0 likes

Trying to reset password doesn't work- session expired

Every time spotify sends me a link and I'm trying to enter a new password , I get the note that the session expired, even though I'm resetting within seconds

  • Newbie
  • Every time spotify sends me a link and I'm trying to enter a new password , I get the note that the session expired, even though I'm resetting within seconds
  • Jdrockafella25
  • Newbie
  • 242 Views
  • 1 replies
  • 2 likes
  • Login
  • 242 Views
  • 1 replies
  • 2 likes

Account hacked/taken over.

So I saved an album to my phone this morning and thought I'd check what others I'd got saved as to free some space. Looking in my albums I had a load of artists I'd never heard of, all rap artists.I then went to playlists and had 0, whereas I know I ...

  • Casual Listener
  • So I saved an album to my phone this morning and thought I'd check what others I'd got saved as to free some space. Looking in my albums I had a load of artists I'd never heard of, all rap artists. ...
  • samilpena
  • Newbie
  • 154 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 154 Views
  • 1 replies
  • 0 likes

Not receiving email with new password.

So I want to add spotify to a device, and I need my password, when I ask for it to "send me email of password" I never receive the email. I have verified that its the correct address, and I've checked my spam/junk inbox and nothing. I tried it yester...

  • Newbie
  •   So I want to add spotify to a device, and I need my password, when I ask for it to "send me email of password" I never receive the email. I have verified that its the correct address, and I'v...
  • Ox1
  • Roadie
  • 150 Views
  • 1 replies
  • 0 likes
  • Account
  • 150 Views
  • 1 replies
  • 0 likes

Spotify deal

How do i get the .99 cents for 3 months?

  • Newbie
  • How do i get the .99 cents for 3 months?
  • Ox1
  • Roadie
  • 174 Views
  • 1 replies
  • 0 likes
  • Login
  • 174 Views
  • 1 replies
  • 0 likes

Solved!! music collection after canceling my subscription

Hey guys, unfortunately I will have to cancel my premium account for some months (not able to use it in this time). What will happen to my music collection? Can I upgrade to premium again after a while and still have my old music collection?How long ...

  • Regular
  • Hey guys,   unfortunately I will have to cancel my premium account for some months (not able to use it in this time). What will happen to my music collection? Can I upgrade to premium again af...
  • Ambivalence
  • Community Legend
  • 234 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 234 Views
  • 1 replies
  • 0 likes

What happened to radio stations?

The artist radio station feature seems to disappeared overnight?? I have a premium account, and payments are up to date.

  • Casual Listener
  • The artist radio station feature seems to disappeared overnight?? I have a premium account, and payments are up to date.
  • jonasherdegen
  • Community Legend
  • 991 Views
  • 7 replies
  • 0 likes
  • Other
    Premium
  • 991 Views
  • 7 replies
  • 0 likes

KEEP GETTING CHARGED..

I keep getting charged on my CC when I've never used Spotify, what do I do? Account email says it's not an active accountI've been trying every single way to contact Spotify and nothing is working.. I've gotten two bank charges for insufficient funds...

  • Newbie
  • I keep getting charged on my CC when I've never used Spotify, what do I do? Account email says it's not an active account I've been trying every single way to contact Spotify and nothing is working....
  • 127 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 127 Views
  • 0 replies
  • 0 likes

Subscription problems.

I'm paying thru iTunes and I still was downgraded to free account. I'm paid until October 26 acording to iTunes. I only have 1 account in spotify. Nothing has changed for many months in iTunes. So I have a receipt from iTunes that I made a payment bu...

  • Casual Listener
  • I'm paying thru iTunes and I still was downgraded to free account. I'm paid until October 26 acording to iTunes. I only have 1 account in spotify. Nothing has changed for many months in iTunes. So I ...
  • Djfrancov
  • Casual Listener
  • 148 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 148 Views
  • 2 replies
  • 0 likes

HELP - I accidentally deleted a ton of saved songs in my Starred playlist. Please restore...

Please help - I accidentally deleted a ton of my recently saved songs in my Starred playlist (delete date 10-9-15). I absolutely loved those songs and would really appreciate it if you could restore them. Any help would be MUCH appreciated!... hope t...

  • Casual Listener
  • Please help - I accidentally deleted a ton of my recently saved songs in my Starred playlist (delete date 10-9-15). I absolutely loved those songs and would really appreciate it if you could restore ...
  • 115 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
  • 115 Views
  • 0 replies
  • 0 likes

Unable to change my account settings.

All I want to do is change my account settings, but Spotify's design makes it impossible to do such a simple task. The current email in my profile is one I don't recognize whatsoever. So I try to change it to one I'd like to use, and I receive an err...

  • Newbie
  • All I want to do is change my account settings, but Spotify's design makes it impossible to do such a simple task. The current email in my profile is one I don't recognize whatsoever. So I try to cha...
  • kbrooksc
  • Community Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • Account
  • 209 Views
  • 1 replies
  • 0 likes

Solved!! Very basic 'planning to upgrade' questions

I have Spotify on my desktop, my tablet, and my phone. Each is under a different name/password… Each has different playlists… Q1) When I upgrade will I be forced to use only one username? Q2) What happens when I have Spotify running on one machine (s...

  • Regular
  • I have Spotify on my desktop, my tablet, and my phone. Each is under a different name/password… Each has different playlists…   Q1)     When I upgrade will I be forced to ...
  • JR13
  • Regular
  • 359 Views
  • 3 replies
  • 0 likes
  • Login
  • 359 Views
  • 3 replies
  • 0 likes

Billed but Not Receiving Premium

This month I was billed and sent a receipt for Spotify Premium and it is still playing the free version. When I log into my account it is saying it is paused because of the lack of payment which obviously is contradicting. I haven't had any issues wi...

  • Newbie
  • This month I was billed and sent a receipt for Spotify Premium and it is still playing the free version. When I log into my account it is saying it is paused because of the lack of payment which obvi...
  • Taylor
  • Community Legend
  • 139 Views
  • 1 replies
  • 0 likes
  • Premium
  • 139 Views
  • 1 replies
  • 0 likes

scrolling

I play a song, I go to scroll and when I try to go back, it takes me all the way back to the top of the Playlist.

  • Newbie
  • I play a song, I go to scroll and when I try to go back, it takes me all the way back to the top of the Playlist.
  • 94 Views
  • 0 replies
  • 0 likes
  • Premium
  • 94 Views
  • 0 replies
  • 0 likes

Can't change my payment information

I'm trying to update my account with my new credit card and I go through all the steps. At the point where I would enter my credit card info in, I get an error message saying the webpage has permanently moved. How do I get my subscription back???

  • Newbie
  • I'm trying to update my account with my new credit card and I go through all the steps.  At the point where I would enter my credit card info in, I get an error message saying the webpage has pe...
  • jbcv1957
  • Casual Listener
  • 366 Views
  • 2 replies
  • 1 likes
  • 366 Views
  • 2 replies
  • 1 likes

Why did i get charge for free service?

Why did i get charge for monthly services when I never ask for anything

  • Newbie
  • Why did i get charge for monthly services when I never ask for anything
  • dsa_7
  • Roadie
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Double subscription PAID by iTunes and Website

Hi all. Recently i cancelled my subscription by the itunes cause it's more expensive than the website. My surprise ocurr when i discovered that i have paid the same month (October) twice, once by the paypal account by this website and another one by ...

  • Newbie
  •   Hi all.   Recently i cancelled my subscription by the itunes cause it's more expensive than the website. My surprise ocurr when i discovered that i have paid the same month (October) t...
  • dsa_7
  • Roadie
  • 192 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 192 Views
  • 1 replies
  • 0 likes

Password reset link claims its expired?

Hi,Tried logging into another device to use my Spotify account on it, which hasn't worked but involved me trying to reset my password- and logging out of my main device.Now I'm logged out and the password won't reset- have tried resetting the passwor...

  • Casual Listener
  • Hi, Tried logging into another device to use my Spotify account on it, which hasn't worked but involved me trying to reset my password- and logging out of my main device. Now I'm logged out and...
  • dsa_7
  • Roadie
  • 5307 Views
  • 1 replies
  • 1 likes
  • Login
  • 5307 Views
  • 1 replies
  • 1 likes