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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hello, My spotify account was recently hijacked by a user with the email: *removed* I am now afraid my credit card information was accessed and that they have been compromised. I was able to log into my account through Facebook however all of my play...
HI I made today a one year in advance payment to use Spotify connect on my Raumfeld system.Unfortunately the systems cannot connect because i got numbers in my username. So i need to change my username but the payment is for the username with the num...
Hi, I forgot the password of my premium account but the email adress I used to create the account it's been deleted. What can i do ? many thanks
Hello!A couple of weeks ago I filled in the contact formulier with the request to delete my free account (via the Dutch spotify site) Last week I tried it again but still no response. I'm slowly getting irritated by the fact that there's no proper wa...
I started my spotify plus account today but the service won't start. I tried logging out a few times and reinstalling the app but nothing works
My daughter can't log in to get her music list it keeps telling her to go to the master account. How can she get to her music list? She was just on it yesterday.
I'm a student at Stephen F. Austin State Univeristy, and spotify is saying that I don't go there, so I can't get the premium account. What's up with this?! Please help if you can.
Hello, I am being charged USD6.99 monthly using Spotify Premium. While the advertised fee is RM15.00 per month, USD 6.99 is close to RM30.00 per month (should be that expensive even with currency exchange differences or other service fees) which is d...
Hi, Last week I purchased a 3 months subscription for premium and a shop in sweden, it was ment as a gift from someone living in Latvia. But when trying to activate the subscription with the card I am told that the code is not valid in that country (...
Hey there, I have recently got a phone contract with spark NZ and part of the contract is that I have Spotify premium. I went to sign up and there already is an account linked to my email address and the account details were to someone in the US. I h...
Good morning, When I signed up for spotify premium I noticed that I was double charged. Can you please refund me back one of the charges? Sorry any inconvenience this may cause you. Sincerely, Kim Alexis
I requested now several times a device password, but never get any mail, spam filters are checked. I registered wil FB, maybe thats the problem?
Hi,I'm a student from Germany but I currently study in Spain (don't know if that's important).I'd like to get the student discount and I've already registered with unidays, but when I want to pay there is a message which basically says that I cannot ...
Hey guys, so I'm having a bit of a financial turboulent time at the moment so I need to cut down on my spending for a few weeks/months. So I've been trying to cancel my Premium subscription for a few days now and every time I get to the page when you...
When I sign up for premium and make the payment will it charge me automatically or will it charge me after the first month is over
HI there I had a phone change today. For some reason I had trouble logging onto my existing Spotify. I called the Telco company and they said I would need to start a new Spotify account. Which I now find is not true and am happy to say I have my old ...
Hey, Is there any possibility to immediatly cancel my premium subscription? I already paid for 30 days, but I want to use an partner offer for my account - this partner offer (telekom) needs to connect to an account without active premium subscriptio...
My account has been re-set, I am still being billed for Premium which I have had for 2 years, I cannot get into my original account to delete the credit card and add it to the new account I have been forced to create (loosing all playlists etc), not ...
I am unable to download playlist so I can listen offline. I have checked my subscription which is premium. I am trying to download while connected to wifi and have checked all my settings.
Just checked my bank account and I have been charged twice on my account. Once for $9.99 and once for $4.99. On the same day. Would like my money refunded back to me for one or the other.