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Accounts

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1744 Views
  • 0 replies
  • 8 likes
  • Security
  • 1744 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 446887 Views
  • 970 replies
  • 108 likes
  • Account
  • 446887 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199430 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199430 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108559 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108559 Views
  • 72 replies
  • 11 likes

Please help me somebody :(

I receive Spotify through my Vodafone contract. I enjoyed 24 months of Spotify premium last time and made my own lovely playlists! I have now upgraded and renewed my contract with Vodafone, receiving Spotify again.I logged in on my new device and all...

  • Casual Listener
  • I receive Spotify through my Vodafone contract. I enjoyed 24 months of Spotify premium last time and made my own lovely playlists! I have now upgraded and renewed my contract with Vodafone, receiving...
  • kbrooksc
  • Community Legend
  • 439 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 439 Views
  • 3 replies
  • 0 likes

Account Email and Subscription

Hi, My subscription for Premium renewed today after 3 months of the 99 cents dealand the 10$ charge already got paid through my credit card. Is there anyway I can get a refund? My email for FB is deactivated and I changed the email on FB but itwouldn...

  • Newbie
  • Hi,   My subscription for Premium renewed today after 3 months of the 99 cents deal and the 10$ charge already got paid through my credit card. Is there anyway I can  get a refund? My e...
  • driveflanger
  • Community Legend
  • 340 Views
  • 2 replies
  • 0 likes
  • Account
  • 340 Views
  • 2 replies
  • 0 likes

cant login, user name already exists

Hi,When i want to login, the message appears:`User name or mail address already exists.`I know, because i have done the registration already by yesterday.I just want to login once again to use spotify free also today or next time.Is there anybody who...

  • Newbie
  • Hi, When i want to login, the message appears: `User name or mail address already exists.` I know, because i have done the registration already by yesterday. I just want to login once again to us...
  • Rickbaird70
  • Newbie
  • 1364 Views
  • 2 replies
  • 0 likes
  • Login
  • 1364 Views
  • 2 replies
  • 0 likes

can't change country

Hi, i'm from Germany but in my Spotify profile the country is set to US and i can't change it. Need advice and help, thanks.

  • Casual Listener
  • Hi,   i'm from Germany but in my Spotify profile the country is set to US and i can't change it.   Need advice and help, thanks.
  • KatesHere
  • Community Legend
  • 872 Views
  • 9 replies
  • 0 likes
  • Account
    Premium
  • 872 Views
  • 9 replies
  • 0 likes

ABROAD

Hi guys, I've got spotify premium for a few months now. But recently I moved to an other country. It says that I've reached the 14 days abroad so I can't login anymore. But I've got premium, and one of the extra's about that is to have music anywhere...

  • Casual Listener
  • Hi guys,    I've got spotify premium for a few months now. But recently I moved to an other country.  It says that I've reached the 14 days abroad so I can't login anymore.  B...
  • KatesHere
  • Community Legend
  • 323 Views
  • 1 replies
  • 0 likes
  • Account
  • 323 Views
  • 1 replies
  • 0 likes

Premium, NUS Student discount and paypal

Hi, I can't sign up for the student discount because I dont have a suitable bank card, I used to use payapl to pay for premium is there any reason i cant sign up for the student discount with paypal?

  • Newbie
  • Hi, I can't sign up for the student discount because I dont have a suitable bank card, I used to use payapl to pay for premium is there any reason i cant sign up for the student discount with paypal?
  • 212 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 212 Views
  • 0 replies
  • 0 likes

Solved!! Student Account

If I have Spotify Premium already but I want to switch to the student discount, will there be any problems? When I go to the page with the student discount, it wants me to reenter my credit card information. Am I going to end up paying for two Premiu...

  • Casual Listener
  • If I have Spotify Premium already but I want to switch to the student discount, will there be any problems? When I go to the page with the student discount, it wants me to reenter my credit card info...
  • Nico
  • Community Legend
  • 517 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 517 Views
  • 3 replies
  • 0 likes

two accounts under 1 email - help

I have a premium account but when i updated the app and had to sign back in my playlists were gone and im listed as free.

  • Newbie
  • I have a premium account but when i updated the app and had to sign back in my playlists were gone and im listed as free.
  • 148 Views
  • 0 replies
  • 0 likes
  • Account
    Subscription
  • 148 Views
  • 0 replies
  • 0 likes

I need my account to be deactivated.

I am not pleased with Spotify AT ALL. I went for a free trial & they still charged me. Im while I'm trying to cancel the premium Spotify it's telling me that I didn't have premium Spotify. I'm not understanding this, but I honestly don't think it's w...

  • Casual Listener
  • I am not pleased with Spotify AT ALL. I went for a free trial & they still charged me. Im while I'm trying to cancel the premium Spotify it's telling me that I didn't have premium Spotify. I'm no...
  • T911
  • Casual Listener
  • 333 Views
  • 1 replies
  • 0 likes
  • Account
  • 333 Views
  • 1 replies
  • 0 likes

Solved!! help i got hack!!!!!

helllo!!! i just want to change my password account and i cant... later i see my playlist some brazilian music..... and i was like wtf!!!! please someone help me!!!! i need to contact some admin to help me to get back my account i dont want to close ...

  • Regular
  • helllo!!! i just want to change my password account  and i cant... later i see my playlist some brazilian music..... and i was like wtf!!!! please someone help me!!!! i need to contact some admi...
  • GOZY88
  • Regular
  • 1831 Views
  • 8 replies
  • 0 likes
  • Help
    music
    Spotify
  • 1831 Views
  • 8 replies
  • 0 likes

error: We're sorry, that email is taken.

Hi,I had an old account that I forgot about and since then created playlists in a new account. Now I want to move change my new account to my old email. I've changed the email from my old account to another one but when I try to change the new accoun...

  • Newbie
  • Hi, I had an old account that I forgot about and since then created playlists in a new account. Now I want to move change my new account to my old email.    I've changed the email f...
  • user-removed
  • Not applicable
  • 1469 Views
  • 3 replies
  • 1 likes
  • Account
    Login
  • 1469 Views
  • 3 replies
  • 1 likes

Veranderen van facebook account

Hoi, Ik heb een vraag over het wisselen van accounts.Ik heb een spotify aangemaakt op mijn prive facebook, maar nu is er een bedrijsfacebook aangemaakt voor het bedrijf en wil ik mijn spotif graag daaraan koppelen.Is dit nog mogelijk? Anders gaan mij...

  • Newbie
  • Hoi,   Ik heb een vraag over het wisselen van accounts. Ik heb een spotify aangemaakt op mijn prive facebook, maar nu is er een bedrijsfacebook aangemaakt voor het bedrijf en wil ik mijn...
  • 309 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 309 Views
  • 0 replies
  • 0 likes

Haven't logged in in a while; starred playlist gone

I haven't logged in to spotify in a while. I tried logging in back in August and had issues. I sent an e-mail to customer support, but never received a response. On a whim, I decided to try to log back in today. It worked, but all my starred music is...

  • Newbie
  • I haven't logged in to spotify in a while. I tried logging in back in August and had issues. I sent an e-mail to customer support, but never received a response.   On a whim, I decided to try ...
  • 342 Views
  • 0 replies
  • 0 likes
  • Account
  • 342 Views
  • 0 replies
  • 0 likes

Transferring old info to new spotify account

Is there any way to get all of my information from my premium, Facebook-linked account to a new Spotify account I created? Thanks.

  • Newbie
  • Is there any way to get all of my information from my premium, Facebook-linked account to a new Spotify account I created? Thanks.
  • Ox1
  • Roadie
  • 773 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 773 Views
  • 1 replies
  • 0 likes

Cant reset password

I was logged out from my account and couldnt remember my password. So i requested for a password reset. But everytime i go to the link for my new password. Spotify.com would tell sorry your form has expired. Tried like 6 times but got the same result...

  • Newbie
  • I was logged out from my account and couldnt remember my password. So i requested for a password reset. But everytime i go to the link for my new password. Spotify.com would tell sorry your form has ...
  • Ox1
  • Roadie
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

Change my country

Hello, I'm not able to change my country from France to Canada. I want to change it in order to change my credit card for premium subscription. soptify is not allowing me to as the country button is white (not clicakble) I've been trying for two days...

  • Casual Listener
  • Hello,   I'm not able to change my country from France to Canada. I want to change it in order to change my credit card for premium subscription. soptify is not allowing me to as the country b...
  • Ox1
  • Roadie
  • 292 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 292 Views
  • 3 replies
  • 0 likes

cancel premium account

I want to cancel my account. I have already paid for this month, the next payment would be on Nov 17th, should I cancel one day before that, or can I cancel now, and I can still use premium for the time that I already paid for? Thanks for helping!

  • Newbie
  • I want to cancel my account. I have already paid for this month, the next payment would be on Nov 17th, should I cancel one day before that, or can I cancel now, and I can still use premium for the t...
  • KatesHere
  • Community Legend
  • 120 Views
  • 1 replies
  • 0 likes
  • Premium
  • 120 Views
  • 1 replies
  • 0 likes

Just want to unsubscribe...help!

Every time I go to unsubscribe it tells me I have to go to itunes settings and remove it from my settings/subscriptions There is no such subscription. So I cant un/s from spotify or itunes..help

  • Casual Listener
  • Every time I go to unsubscribe it tells me I have to go to itunes settings and remove it from my settings/subscriptions There is no such subscription. So I cant un/s from spotify or itunes..help
  • KatesHere
  • Community Legend
  • 240 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 240 Views
  • 4 replies
  • 0 likes