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hi,i was trying to change the country cause i usually use the thailand
one and now change it to australia by accident but i can’t change it
back to thailand i clicked on edit profile but i can’t clicked change
the country
So basically whenever i try to log into my account via gmail i get a
popup telling me that this email isnt linked. so then i change my
password via the email "that isnt linked" and then when i try to link
gmail thru the account page where it show tha...
Hi Spotify,I have recently bought a Samsung Galaxy S5 and tried to
download the spotify application, but it said that it is incompatible
with my device and not supported in my region. What does this mean, how
can I fix this problem?CookieE
Hi Spotify, I have recently bought a Samsung Galaxy S5 and tried to download the spotify application, but it said that it is incompatible with my device and not supported in my region. What does thi...
Recently, I've noticed that I haven't been receiving notifications of
people following/subscribing to a partcular (collaborative) playlist of
mine. The only reason I'm aware that I'm not receiving these
notifications is because I see, when I listen t...
Recently, I've noticed that I haven't been receiving notifications of people following/subscribing to a partcular (collaborative) playlist of mine. The only reason I'm aware that I'm not receiving th...
Every time spotify sends me a link and I'm trying to enter a new
password , I get the note that the session expired, even though I'm
resetting within seconds
Every time spotify sends me a link and I'm trying to enter a new password , I get the note that the session expired, even though I'm resetting within seconds
So I saved an album to my phone this morning and thought I'd check what
others I'd got saved as to free some space. Looking in my albums I had a
load of artists I'd never heard of, all rap artists.I then went to
playlists and had 0, whereas I know I ...
So I saved an album to my phone this morning and thought I'd check what others I'd got saved as to free some space. Looking in my albums I had a load of artists I'd never heard of, all rap artists. ...
So I want to add spotify to a device, and I need my password, when I ask
for it to "send me email of password" I never receive the email. I have
verified that its the correct address, and I've checked my spam/junk
inbox and nothing. I tried it yester...
So I want to add spotify to a device, and I need my password, when I ask for it to "send me email of password" I never receive the email. I have verified that its the correct address, and I'v...
Hey guys, unfortunately I will have to cancel my premium account for
some months (not able to use it in this time). What will happen to my
music collection? Can I upgrade to premium again after a while and still
have my old music collection?How long ...
Hey guys, unfortunately I will have to cancel my premium account for some months (not able to use it in this time). What will happen to my music collection? Can I upgrade to premium again af...
I keep getting charged on my CC when I've never used Spotify, what do I
do? Account email says it's not an active accountI've been trying every
single way to contact Spotify and nothing is working.. I've gotten two
bank charges for insufficient funds...
I keep getting charged on my CC when I've never used Spotify, what do I do? Account email says it's not an active account I've been trying every single way to contact Spotify and nothing is working....
I'm paying thru iTunes and I still was downgraded to free account. I'm
paid until October 26 acording to iTunes. I only have 1 account in
spotify. Nothing has changed for many months in iTunes. So I have a
receipt from iTunes that I made a payment bu...
I'm paying thru iTunes and I still was downgraded to free account. I'm paid until October 26 acording to iTunes. I only have 1 account in spotify. Nothing has changed for many months in iTunes. So I ...
Please help - I accidentally deleted a ton of my recently saved songs in
my Starred playlist (delete date 10-9-15). I absolutely loved those
songs and would really appreciate it if you could restore them. Any help
would be MUCH appreciated!... hope t...
Please help - I accidentally deleted a ton of my recently saved songs in my Starred playlist (delete date 10-9-15). I absolutely loved those songs and would really appreciate it if you could restore ...
All I want to do is change my account settings, but Spotify's design
makes it impossible to do such a simple task. The current email in my
profile is one I don't recognize whatsoever. So I try to change it to
one I'd like to use, and I receive an err...
All I want to do is change my account settings, but Spotify's design makes it impossible to do such a simple task. The current email in my profile is one I don't recognize whatsoever. So I try to cha...
I have Spotify on my desktop, my tablet, and my phone. Each is under a
different name/password… Each has different playlists… Q1) When I
upgrade will I be forced to use only one username? Q2) What happens when
I have Spotify running on one machine (s...
I have Spotify on my desktop, my tablet, and my phone. Each is under a different name/password… Each has different playlists… Q1) When I upgrade will I be forced to ...
This month I was billed and sent a receipt for Spotify Premium and it is
still playing the free version. When I log into my account it is saying
it is paused because of the lack of payment which obviously is
contradicting. I haven't had any issues wi...
This month I was billed and sent a receipt for Spotify Premium and it is still playing the free version. When I log into my account it is saying it is paused because of the lack of payment which obvi...
Hi all. Recently i cancelled my subscription by the itunes cause it's
more expensive than the website. My surprise ocurr when i discovered
that i have paid the same month (October) twice, once by the paypal
account by this website and another one by ...
Hi all. Recently i cancelled my subscription by the itunes cause it's more expensive than the website. My surprise ocurr when i discovered that i have paid the same month (October) t...
Hi,Tried logging into another device to use my Spotify account on it,
which hasn't worked but involved me trying to reset my password- and
logging out of my main device.Now I'm logged out and the password won't
reset- have tried resetting the passwor...
Hi, Tried logging into another device to use my Spotify account on it, which hasn't worked but involved me trying to reset my password- and logging out of my main device. Now I'm logged out and...
Ok, this is what happend.A few minutes ago, I had my Songs folder full,
but then, out of no where, it stoped being full and the first songs you
see when you open that folder is that that remains in there....It took
me a long long time to havea great ...
Ok, this is what happend. A few minutes ago, I had my Songs folder full, but then, out of no where, it stoped being full and the first songs you see when you open that folder is that that remains in...