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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4407 Views
  • 0 replies
  • 9 likes
  • Security
  • 4407 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 463282 Views
  • 974 replies
  • 110 likes
  • Account
  • 463282 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205050 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205050 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112878 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112878 Views
  • 72 replies
  • 12 likes

Spotify wont let me cancel

My password is used to log in perfectly fine but when I try to cancel my account it tells me to verify password and once I do, it says its incorrect. Why is it doing this? How can I cancel my premium account?

  • Newbie
  • My password is used to log in perfectly fine but when I try to cancel my account it tells me to verify password and once I do, it says its incorrect. Why is it doing this? How can I cancel my premium...
  • nmujanov
  • Newbie
  • 367 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 367 Views
  • 1 replies
  • 0 likes

Linked through payment provider not working

I have Spotify Premium on two accounts, linked to my wireless provider, since they pay for up to 3 Spotify accounts for 2 years. One of them appears to be fine. But The other account isn't. I click on Subscriptions and it has no payment provider list...

  • Newbie
  • I have Spotify Premium on two accounts, linked to my wireless provider, since they pay for up to 3 Spotify accounts for 2 years.  One of them appears to be fine.  But The other account isn'...
  • 145 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 145 Views
  • 0 replies
  • 0 likes

Spotify not sharing anything on facebook

Hi,I can't find a way to enable spotify sharing on my Facebook account. "Show activity" is turn on on settings and the spotify Facebook app has write access but sharing still not working.I tried to create a new spotify account with a fake Facebook ac...

  • Casual Listener
  • Hi, I can't find a way to enable spotify sharing on my Facebook account. "Show activity" is turn on on settings and the spotify Facebook app has write access but sharing still not working. I tr...
  • 194 Views
  • 0 replies
  • 1 likes
  • Account
    Other
  • 194 Views
  • 0 replies
  • 1 likes

Charged for unwanted Premium

So I got a 60 day trial for Premium. It was nearing the end of the trial and I didn't wish to continue with Premium, so I cancelled. I then got an email saying that I would switch to Free once the trial was up, it also says that (and still does) on m...

  • Casual Listener
  • So I got a 60 day trial for Premium. It was nearing the end of the trial and I didn't wish to continue with Premium, so I cancelled. I then got an email saying that I would switch to Free once the tr...
  • taralee94
  • Casual Listener
  • 223 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
    Subscription
  • 223 Views
  • 2 replies
  • 0 likes

Free trial payment

I tried the 1 month free trial and cancelled it way before the free trial ended and removed my card details off the site now I have been charged £9.99 and I want my money back and as their is no number I can ring can someone please help

  • Newbie
  • I tried the 1 month free trial and cancelled it way before the free trial ended and removed my card details off the site now I have been charged £9.99 and I want my money back and as their is no numb...
  • KatesHere
  • Community Legend
  • 145 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 145 Views
  • 1 replies
  • 0 likes

I'm a student now: how to change from 10€ premium account to 5€?

Hi there! I'm a student now: how to change from 10€ premium account to 5€? I successfully validated my university email adress. how can I add this information to my existing account?

  • Regular
  • Hi there!   I'm a student now: how to change from 10€ premium account to 5€?   I successfully validated my university email adress. how can I add this information to my existing account...
  • Nico
  • Community Legend
  • 233 Views
  • 3 replies
  • 0 likes
  • 233 Views
  • 3 replies
  • 0 likes

Spotify holding payments

Spotify, please stop the hold on my American express bluebird...I am not a student and want my full service reconnected,,,

  • Casual Listener
  • Spotify, please stop the hold on my American express bluebird...I am not a student and want my full service reconnected,,,
  • 119 Views
  • 0 replies
  • 0 likes
  • Account
  • 119 Views
  • 0 replies
  • 0 likes

I am a student why doesnt the link work

I am a student who is trying to apply for the discounted spotify everytime it says it cant verify or the link to verify is broken. Ive tried 8 times and im extremely frustrated. Please help i cant find instrunctions on how to manually verify.

  • Newbie
  • I am a student who is trying to apply for the discounted spotify everytime it says it cant verify or the link to verify is broken. Ive tried 8 times and im extremely frustrated. Please help i cant fi...
  • 167 Views
  • 0 replies
  • 0 likes
  • Security
  • 167 Views
  • 0 replies
  • 0 likes

Commercials - Artist suggestions make no sense

Hi, When I'm listening to what I usually do, say Classic Rock or Classical, I keep getting commercials for new R&B Drake-produced type garbage that has no correlation with what I listen to. Is there a way to change this behavior? Thanks

  • Newbie
  • Hi, When I'm listening to what I usually do, say Classic Rock or Classical, I keep getting commercials for new R&B Drake-produced type garbage that has no correlation with what I listen to. ...
  • 117 Views
  • 0 replies
  • 0 likes
  • Free
  • 117 Views
  • 0 replies
  • 0 likes

Solved!! Account hijacked

Hello dear spotify community,it seems yesterday someone got access to my spotify account,probably due to my weak password and also changed the email address of the account. I tried contacting spotify support not long ago by filling a form, but the fo...

  • Casual Listener
  • Hello dear spotify community, it seems yesterday someone got access to my spotify account, probably due to my weak password and also changed the email address of the account.   I tried conta...
  • aw3i
  • Casual Listener
  • 367 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 367 Views
  • 2 replies
  • 0 likes

Spotify Premium

i've payed Spotify Premium a week ago and i'm still using Spotify Free

  • Newbie
  • i've payed Spotify Premium a week ago and i'm still using Spotify Free
  • Nico
  • Community Legend
  • 138 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 138 Views
  • 1 replies
  • 0 likes

Duplicated account

I have a duplicated account created when i changed the FB password. Can someone of the staff delete the empty new one?? Right now is impossible to me to log in to my old account where i have all my playlist...user n. 1166753960Thanks in advance

  • Regular
  • I have a duplicated account created when i changed the FB password. Can someone of the staff delete the empty new one?? Right now is impossible to me to log in to my old account where i have all my p...
  • ansal
  • Regular
  • 293 Views
  • 5 replies
  • 0 likes
  • Account
  • 293 Views
  • 5 replies
  • 0 likes

spotify only linked to Facebook but i closed the Facebook account

Could anybody tell me how i can access my spotify account? I have linked my account (only) to FB. I closed the FB account a while ago and forgot the link with spotify. Now i dont know how to access my spotify account. Please help me. Thanks.

  • Newbie
  • Could anybody tell me how i can access my spotify account? I have linked my account (only) to FB. I closed the FB account a while ago and forgot the link with spotify. Now i dont know how to access m...
  • 118 Views
  • 0 replies
  • 0 likes
  • Login
  • 118 Views
  • 0 replies
  • 0 likes

Student Discounts

Hi,I have had spotify premium for several years now, and I didn't discover/sign up for the student discount until last year being a sophomore in college. It says my subscription renewal is on November 22, but i checked my bank statements and as of la...

  • Newbie
  • Hi, I have had spotify premium for several years now, and I didn't discover/sign up for the student discount until last year being a sophomore in college. It says my subscription renewal is on Novem...
  • carlymmorris
  • Newbie
  • 159 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 159 Views
  • 1 replies
  • 0 likes

Suscription duplicated

Hi, I have a problem with my Premium subscription, in your records I have two, but I only want the second. Please, do you know how can I cancel the first one? Thanks a lot.

  • Newbie
  • Hi, I have a problem with my Premium subscription, in your records I have two, but I only want the second. Please, do you know how can I cancel the first one? Thanks a lot.
  • 100 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 100 Views
  • 0 replies
  • 0 likes

Spotify Student (problems linking to new account)

Looking for some help since I have contacted Spotify 3 times now with no response. I recently deleted my Facebook account that was associated with my spotify account. I took my card off AND cancelled the sub so I would no longer get charged for that ...

  • Newbie
  • Looking for some help since I have contacted Spotify 3 times now with no response. I recently deleted my Facebook account that was associated with my spotify account. I took my card off AND cancelled...
  • 111 Views
  • 0 replies
  • 0 likes
  • Account
    Subscription
  • 111 Views
  • 0 replies
  • 0 likes

Help please

I signed up for the student discount but was unable to find my university so it never fully process. I then signed up for regular premium but got the free 30 day trial first and I see a pending charge for 5.40 on my account. Am I only got one emailed...

  • Casual Listener
  • I signed up for the student discount but was unable to find my university so it never fully process. I then signed up for regular premium but got the free 30 day trial first and I see a pending charg...
  • Laurendimando
  • Casual Listener
  • 211 Views
  • 2 replies
  • 0 likes
  • Account
  • 211 Views
  • 2 replies
  • 0 likes

Solved!! DEACTIVATE THIS ACCOUNT NOW

please just delete this account im so done with spotify over it its too much crap im so pissed and annoyed just hack into this account and please delete it IT SHOULD NOT BE THIS DIFFICULT TO DEACIVATE AN ACCOUNT

  • Newbie
  • please just delete this account im so done with spotify over it its too much crap im so pissed and annoyed just hack into this account and please delete it IT SHOULD NOT BE THIS DIFFICULT TO DEACIVAT...
  • oklahomatony
  • Newbie
  • 583 Views
  • 2 replies
  • 0 likes
  • Account
  • 583 Views
  • 2 replies
  • 0 likes

Account recently changed to Premium

My account was recently upgraded to Premium through Rogers but I was on the Free Trial. After my Free Trial, my account went back to Free, instead of remaining on Premium. I have tried deleting the app and reinstalling it, nothing works. The account ...

  • Newbie
  • My account was recently upgraded to Premium through Rogers but I was on the Free Trial. After my Free Trial, my account went back to Free, instead of remaining on Premium.  I have tried deleting...
  • 101 Views
  • 0 replies
  • 0 likes
  • Premium
  • 101 Views
  • 0 replies
  • 0 likes

why charged one month fee

Hi, My Spotify account: mard0314@hotmail.com, and I have canceled Spotify service for couple months ago. You can check my account status here:https://drive.google.com/file/d/0B9jkrp3frUHnSG1zalpGX2xVNkE/view?usp=sharing However, I am charged one mont...

  • Casual Listener
  • Hi,   My Spotify account: mard0314@hotmail.com, and I have canceled Spotify service for couple months ago. You can check my account status here: https://drive.google.com/file/d/0B9jkrp3f...
  • jamesma
  • Casual Listener
  • 209 Views
  • 2 replies
  • 0 likes
  • Account
  • 209 Views
  • 2 replies
  • 0 likes