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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 382285 Views
  • 918 replies
  • 107 likes
  • Account
  • 382285 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166278 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166278 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 96962 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 96962 Views
  • 68 replies
  • 10 likes

If my Spotify account is deleted will collaborative playlists I set up be deleted for everyone?

If I decide to delete my account permanently I know that my playlists will be deleted but what happens to collaborative playlists I created? Will my name still appear? Will people still have access to those playlists?

  • Casual Listener
  • If I decide to delete my account permanently I know that my playlists will be deleted but what happens to collaborative playlists I created? Will my name still appear? Will people still have access t...
  • chocchoc
  • Newbie
  • 4978 Views
  • 5 replies
  • 0 likes
  • Account
  • 4978 Views
  • 5 replies
  • 0 likes

Solved!! Shared playlist

PlanPremiumCountryBelgium DeviceIpad air 16.6.1Operating System My Question or IssueHi, can i check how often and by whom of my friends listens to a playlist i shared

  • Newbie
  • Plan Premium Country Belgium   Device Ipad air 16.6.1 Operating System     My Question or Issue Hi, can i check how often and by whom of my friends listens to a playlis...
  • Maxim
  • Spotify Star
  • 137 Views
  • 1 replies
  • 0 likes
  • Other
  • 137 Views
  • 1 replies
  • 0 likes

Parental Control

Hi Spotify Team, can you please add a parental control to limit songs with bad language so our kids can listen? Thanks

  • Newbie
  • Hi Spotify Team, can you please add a parental control to limit songs with bad language so our kids can listen?  Thanks
  • shenphilip
  • Visitor
  • 6120 Views
  • 7 replies
  • 21 likes
  • Other
  • 6120 Views
  • 7 replies
  • 21 likes

The backup of iPhone 15 did not reload the playlist of family members.

We were setting up a new iPhone 15 with a reload from cloud backup. The Spotify account loaded but did not load the member playlist. I restored the account on an iPad which did load the correct playlist. Should I erase the iPhone account on the iPhon...

  • Visitor
  • We were setting up a new iPhone 15 with a reload from cloud backup. The Spotify account loaded but did not load the member playlist. I restored the account on an iPad which did load the correct play...
  • Maxim
  • Spotify Star
  • 102 Views
  • 1 replies
  • 0 likes
  • 102 Views
  • 1 replies
  • 0 likes

Got logged in to spotify but not my saved profile

I paid for premium and have a bunch of saved music I can't access now. Only have one email linked that I know of but just got new phone.

  • Visitor
  • I paid for premium and have a bunch of saved music I can't access now. Only have one email linked that I know of but just got new phone.
  • Maxim
  • Spotify Star
  • 95 Views
  • 1 replies
  • 0 likes
  • 95 Views
  • 1 replies
  • 0 likes

Superuser Contribution I seem to have 2 accounts - How do I get a refund for the one I don't use but have paid for!!!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have been paying for 2 accounts?!?!?

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • Joan
  • Moderator
  • 101 Views
  • 1 replies
  • 0 likes
  • Premium
  • 101 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in

PlanPremiumCountryUSADeviceiPhone 13 Pro MaxOperating SystemIOS 17 My Question or IssueI am trying to log in to my main Spotify account with the CORRECT login information but it just isn't working. I logged out earlier to log into this account for a ...

  • Visitor
  •   Plan Premium Country USA Device iPhone 13 Pro Max Operating System IOS 17   My Question or Issue I am trying to log in to my main Spotify account with the CORRECT login informa...
  • Joan
  • Moderator
  • 158 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 158 Views
  • 1 replies
  • 0 likes

Why do ads keep running with my Premium account?

I signed up yesterday for free trial and gave my payment information. Yet ads are still running on all 3 of my devices. My profile says I have Premium Individual, but the ads continue. Please advise.

  • Casual Listener
  • I signed up yesterday for free trial and gave my payment information. Yet ads are still running on all 3 of my devices. My profile says I have Premium Individual, but the ads continue. Please advise.
  • Maxim
  • Spotify Star
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

play song from free account

Free plan, Italy, with iPhone XS I don't understand what means:choose and play any songs on mobile device, available only to selected playlist

  • Newbie
  • Free plan, Italy, with iPhone XS  I don't understand what means: choose and play any songs on mobile device, available only to selected playlist
  • user-removed
  • Not applicable
  • 135 Views
  • 2 replies
  • 0 likes
  • Account
    Free
  • 135 Views
  • 2 replies
  • 0 likes

someone else name and photo on my spotify profile??

when i log into my account someone else name and profile picture comes up...ive tried disconnecting from facebook, signing out of everywhere etc but it isnt changing what do i do :(((

  • Newbie
  • when i log into my account someone else name and profile picture comes up...ive tried disconnecting from facebook, signing out of everywhere etc but it isnt changing     what do i do :(((
  • thewalrus8
  • Regular
  • 372 Views
  • 2 replies
  • 1 likes
  • Account
    Security
  • 372 Views
  • 2 replies
  • 1 likes

How can I remove another artist's song from my profile?

I found the song below on my profile. Could you please help to remove it? It's not mine. The Title is TURN BY TURN. Thankshttps://open.spotify.com/album/4lA9HU5rjcFiZnVMzZLoEZ?si=mEF-I8NuRP2yiJWbL3SZxg

  • Visitor
  • I found the song below on my profile. Could you please help to remove it? It's not mine. The Title is TURN BY TURN. Thanks https://open.spotify.com/album/4lA9HU5rjcFiZnVMzZLoEZ?si=mEF-I8NuRP2yiJWb...
  • Maxim
  • Spotify Star
  • 110 Views
  • 1 replies
  • 0 likes
  • 110 Views
  • 1 replies
  • 0 likes

Solved!! Spotify suggestions in their playlists, how to remove genre?

I personally used to like to go to these suggested playlists like "Discover Weekly", "Daily Mix #" and "Release Radar". I like new music but I made the mistake of liking a "religious" song, just once, and now all those suggestions are more religious ...

  • Visitor
  • I personally used to like to go to these suggested playlists like "Discover Weekly", "Daily Mix #" and "Release Radar". I like new music but I made the mistake of liking a "religious" song, just once...
  • kitchen443300
  • Regular
  • 13717 Views
  • 5 replies
  • 4 likes
  • Other
  • 13717 Views
  • 5 replies
  • 4 likes

Family Plan, Audio Books and Account Manager

PlanPremium FamilySo the new announcement for the audio books is great, however for a family plan it's a joke. Only the account manager has access to the audio books. Guess what, this account manager doesn't like audio books, but my wife loves them. ...

  • Casual Listener
  • Plan Premium Family So the new announcement for the audio books is great, however for a family plan it's a joke. Only the account manager has access to the audio books. Guess what, this account m...
  • Maxim
  • Spotify Star
  • 160 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 160 Views
  • 1 replies
  • 0 likes

Community Avatars

so, i go to the avatars tab in the community profile secton, how come theres no option to upload custom images, i had one previously, but it seemed to revert to one of the regular avatars, am very confused on why i have no option anymore for that. an...

  • Roadie
  • so, i go to the avatars tab in the community profile secton, how come theres no option to upload custom images, i had one previously, but it seemed to revert to one of the regular avatars, am very co...
  • CozyCat
  • Casual Listener
  • 282 Views
  • 2 replies
  • 1 likes
  • Account
  • 282 Views
  • 2 replies
  • 1 likes

All acount data has been deleted without any notification

PlanFree (used to be Premium at the beginning of questionable times)CountrySerbia, previously Russia (seems to be the issue) DeviceIpad Pro 2020, Iphone 8Operating SystemiOS 15, Windows 10 My Question or Issue:Greetings, I really hope there is a way ...

photo_2022-09-02_16-22-26.jpg photo_2022-09-02_16-22-27.jpg
  • Newbie
  • Plan Free (used to be Premium at the beginning of questionable times) Country Serbia, previously Russia (seems to be the issue)   Device Ipad Pro 2020, Iphone 8 Operating System iOS 15, ...
  • woodroof
  • Visitor
  • 1381 Views
  • 3 replies
  • 2 likes
  • Account
    Free
    Login
    Premium
  • 1381 Views
  • 3 replies
  • 2 likes

How to transfer Audiobooks to another account

Hello, I have two accounts on Spotify and I own audiobooks on both. I want just one account but when I got another audiobook with a promo code I accidentally added it to the wrong account. Is there a way to merge accounts or transfer ownership of aud...

  • Visitor
  • Hello,    I have two accounts on Spotify and I own audiobooks on both. I want just one account but when I got another audiobook with a promo code I accidentally added it to the wrong acco...
  • Maxim
  • Spotify Star
  • 204 Views
  • 1 replies
  • 0 likes
  • Account
  • 204 Views
  • 1 replies
  • 0 likes

I am not able to change countries in my account, so i can't update payment

I moved countries. Permanently. I need to update payment method. The new card entered is not allowed because it does not match my existing profile's country (which is my former country of residence)I then try to change country via My Profile / Accoun...

  • Visitor
  • I moved countries. Permanently. I need to update payment method. The new card entered is not allowed because it does not match my existing profile's country (which is my former country of residen...
  • Maxim
  • Spotify Star
  • 101 Views
  • 1 replies
  • 0 likes
  • 101 Views
  • 1 replies
  • 0 likes

Yo tengo cuenta familiar igual figuro con cuenta individual para eliminar

Figuro con 2 suscripciones una familiar y otra individual está última la eliminé pero aún siguen los cobros.

  • Visitor
  • Figuro con 2 suscripciones una familiar y otra individual está última la eliminé pero aún siguen los cobros.
  • Prague
  • Rising Star 4
  • 101 Views
  • 1 replies
  • 1 likes
  • 101 Views
  • 1 replies
  • 1 likes