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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10004 Views
  • 3 replies
  • 9 likes
  • Security
  • 10004 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 498717 Views
  • 982 replies
  • 112 likes
  • Account
  • 498717 Views
  • 982 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214572 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214572 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122890 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122890 Views
  • 72 replies
  • 12 likes

Can’t claim my artist profile

I am signing up for Spotify for Artists. I have registered my email, etc It takes me to the “What profile are you claiming?” Window.I cannot find my artist name. My song has been released on Spotify already

  • Visitor
  • I am signing up for Spotify for Artists. I have registered my email, etc It takes me to the “What profile are you claiming?” Window. I cannot find my artist name. My song has been released on Spot...
  • Maxim
  • Spotify Star
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Spotify Developer Email Verification Link Does Nothing

CountryUSADevice(Windows desktop Chrome and Firefox) (iPhone Safari)Operating System(Windows 11) (IOS) My Question or IssueI tried to create a developer account to enable my account to be integrated with Home Assistant, yet in order to do anything yo...

  • Newbie
  • Country USA Device (Windows desktop Chrome and Firefox) (iPhone Safari) Operating System (Windows 11) (IOS)   My Question or Issue I tried to create a developer account to enable my acco...
  • GirlinShambles
  • Visitor
  • 594 Views
  • 2 replies
  • 0 likes
  • Account
  • 594 Views
  • 2 replies
  • 0 likes

Solved!! Premium is not free from adds?

I pay for premium because I got tired for listening to between songs. But I have just now discovered, that when I listen to specific Podcasts, Spotify starts up adds before each of my shows.I tried to contact Spotify, but I cannot find a way to talk ...

  • Casual Listener
  • I pay for premium because I got tired for listening to between songs.   But I have just now discovered, that when I listen to specific Podcasts, Spotify starts up adds before each of my shows....
  • user-removed
  • Not applicable
  • 418 Views
  • 4 replies
  • 2 likes
  • Account
  • 418 Views
  • 4 replies
  • 2 likes

Login Password Problems

My email / password combination doesn't work. Then I request to change the password but an email to reset is never received (both inbox and junk folders). Then I try to create a new login using the same email and I am told that the email already is a...

  • Visitor
  • My email / password combination doesn't work.  Then I request to change the password but an email to reset is never received (both inbox and junk folders).  Then I try to create a new login...
  • Jose_M
  • Spotify Star
  • 170 Views
  • 1 replies
  • 0 likes
  • Login
  • 170 Views
  • 1 replies
  • 0 likes

Child's email address is linked to an account but not linked to an account

I recently upgraded to Premium Family with the intention of adding my child as a member. I went back and forth a few times deciding between using Spotify Kids vs a "real" account, and somehow I got locked out of using his email.If I try to create a n...

  • Casual Listener
  • I recently upgraded to Premium Family with the intention of adding my child as a member. I went back and forth a few times deciding between using Spotify Kids vs a "real" account, and somehow I got l...
  • rdoherty
  • Casual Listener
  • 3532 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 3532 Views
  • 2 replies
  • 0 likes

i am facing the 403 error

tell how to overcome

  • Visitor
  • tell how to overcome
  • Jose_M
  • Spotify Star
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

I want to switch the plan manager to another account

The account is currently managed by me but I want to switch it to my wife

  • Newbie
  • The account is currently managed by me but I want to switch it to my wife
  • Jose_M
  • Spotify Star
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Help! Can’t get into my account

My Spotify account is connected to my old Facebook account which was hacked and I no longer have access. Even with an invite I am not able to sign in without that Facebook account. Can someone help? I’ve been paying for this and unable to access it f...

  • Newbie
  • My Spotify account is connected to my old Facebook account which was hacked and I no longer have access. Even with an invite I am not able to sign in without that Facebook account. Can someone help? ...
  • Jose_M
  • Spotify Star
  • 172 Views
  • 1 replies
  • 0 likes
  • Login
  • 172 Views
  • 1 replies
  • 0 likes

Superuser Contribution My old computer failed . I can't access my playlists

I can't access my playlists on the new computer. I can, however, access all my playlists on my Kindle Fire and my i-phone. How do I get all my playlists on to the new laptop?

  • Visitor
  • I can't access my playlists on the new computer. I can, however, access all my playlists on my Kindle Fire and my i-phone. How do I get all my playlists on to the new laptop?
  • Ivelina
  • Moderator
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Solved!! Changing account region

PlanFreeCountryIran (account region: Germany)Operating SystemWindows 11 and Android 12 My Question or IssueHey, what's up. I want to change my account's region to an English speaking country, I live in Iran and I am aware that Spotify is not availabl...

  • Casual Listener
  • Plan Free Country Iran (account region: Germany) Operating System Windows 11 and Android 12   My Question or Issue Hey, what's up. I want to change my account's region to an English spea...
  • Maxim
  • Spotify Star
  • 311 Views
  • 3 replies
  • 0 likes
  • Account
  • 311 Views
  • 3 replies
  • 0 likes

New subscription to spotify duo

I am currently a premium spotify user and I have applied and paid for an upgrade to Spotify Premium duo.(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am attempting to add my daughter to the spotify premium duo that I have paid for but...

  • Visitor
  • I am currently a premium spotify user and I have applied and paid for an upgrade to Spotify Premium duo. (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am attempting t...
  • Maxim
  • Spotify Star
  • 178 Views
  • 1 replies
  • 0 likes
  • Premium
  • 178 Views
  • 1 replies
  • 0 likes

Add person to family plan but getting error message

I honestly have no idea why this feature was added. I had to move to Germany for a year and because of your policies and forgetting to update my address, people are being locked out of their accounts. Why can't I add someone when I pay for this accou...

  • Newbie
  • I honestly have no idea why this feature was added. I had to move to Germany for a year and because of your policies and forgetting to update my address, people are being locked out of their accounts...
  • Maxim
  • Spotify Star
  • 126 Views
  • 1 replies
  • 0 likes
  • 126 Views
  • 1 replies
  • 0 likes

Why can’t I accept the invite my wife is sending me

Every time I try to accept the invite and enter the address it tells me there was a problem try again later. Tried it on phone, desktop, private browser nothing works

  • Visitor
  • Every time I try to accept the invite and enter the address it tells me there was a problem try again later. Tried it on phone, desktop, private browser nothing works
  • Maxim
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Solved!! Being charged for an account I can't remember the login info for

I originally had my first spotify account. I broke my phone with the login info for that account. I could not remember my login information, so I created a new account. I am still being charged for the old account I can no longer access. How can I re...

  • Casual Listener
  • I originally had my first spotify account. I broke my phone with the login info for that account. I could not remember my login information, so I created a new account. I am still being charged for t...
  • Not applicable
  • 8777 Views
  • 6 replies
  • 0 likes
  • Account
    Login
  • 8777 Views
  • 6 replies
  • 0 likes

Data lost after ending Premium subscription. How do I get them back?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My ...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro ...
  • Jose_M
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • Account
  • 189 Views
  • 1 replies
  • 0 likes

Superuser Contribution My "Spotify Receipt" is not in a language that I understand

I recently updated my payment method, and I received a receipt via email. This receipt is in a language that I don't understand. I can't read or speak it. It looks like one of the native languages in my country, but I can't be 100% sure. The second h...

  • Visitor
  • I recently updated my payment method, and I received a receipt via email. This receipt is in a language that I don't understand. I can't read or speak it. It looks like one of the native language...
  • KyleM3
  • Casual Listener
  • 1172 Views
  • 6 replies
  • 1 likes
  • 1172 Views
  • 6 replies
  • 1 likes

Solved!! Family account user cannot log in

A family account user under my acount, [removed sensitive info], cannot log in or resest password. When going to log in the error about username or password being wrong pops up. Resetting the password doesn't find the account but I see it with that u...

  • Casual Listener
  • A family account user under my acount, [removed sensitive info], cannot log in or resest password. When going to log in the error about username or password being wrong pops up. Resetting the passwor...
  • Maxim
  • Spotify Star
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes

How do I log out of a smart watch account?

I signed into my little brothers watch by accident. How do I log out.

  • Visitor
  • I signed into my little brothers watch by accident. How do I log out.
  • Luan
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

How can I make an annual payment?

Hi, I'm Aaric. I have severe anxiety issues about time, money, etc. I HATE monthly payments. They keep me locked in daily fear! I used to be able to pay for the whole year of Spotify and have peace of mind. Now for some reason it's back to a monthly ...

  • Casual Listener
  • Hi, I'm Aaric. I have severe anxiety issues about time, money, etc. I HATE monthly payments. They keep me locked in daily fear! I used to be able to pay for the whole year of Spotify and have peace o...
  • Darbzzz_
  • Visitor
  • 6025 Views
  • 4 replies
  • 1 likes
  • 6025 Views
  • 4 replies
  • 1 likes

Spotify Deleted My Account

PlanPremiumCountryUKDevice(Iphone 12)Operating System(IOS 15.1.1) My Question or IssueWhen logging in it says the email/pass is wrong. Resetting the password then says my account doesn't exist despite my details being completely correct. Customer Sup...

  • Casual Listener
  • Plan Premium Country UK Device (Iphone 12) Operating System (IOS 15.1.1)   My Question or Issue When logging in it says the email/pass is wrong. Resetting the password then says my acc...
  • sd3828
  • Casual Listener
  • 321 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 321 Views
  • 1 replies
  • 0 likes