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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • saarth
  • Newbie
  • 262606 Views
  • 790 replies
  • 81 likes
  • Account
  • 262606 Views
  • 790 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1128937 Views
  • 118 replies
  • 106 likes
  • Account
  • 1128937 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 71902 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 71902 Views
  • 63 replies
  • 8 likes

Superuser Contribution facebok login failed

I display this error when I try to log in with Facebook: Oops, something went wrong. Try again later or consult thehelp area. PlanPremiumCountryItalyDeviceBoth smartphone and pc

  • Visitor
  • I display this error when I try to log in with Facebook:   Oops, something went wrong. Try again later or consult the<helpLink>help area</helpLink>.     Plan Premium ...
  • Dian
  • Moderator
  • 104 Views
  • 1 replies
  • 1 likes
  • Account
    Login
  • 104 Views
  • 1 replies
  • 1 likes

Add family member, seperate locations.

I want to provide my son with a Spotify account. I live in Canada, he is a student in Vienna. Short of paying for a completely separate account for him (which I am prepared to do) is there a subscription option that would address this scenario?Obviou...

  • Visitor
  • I want to provide my son with a Spotify account. I live in Canada, he is a student in Vienna. Short of paying for a completely separate account for him (which I am prepared to do)  is there a su...
  • Maxim
  • Spotify Star
  • 63 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 63 Views
  • 1 replies
  • 0 likes

problems with facebook login

PlanFree/PremiumCountryBoliviaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueToday when I oppened the app it kicked me out, so I tried to resign connecting with my ...

  • Visitor
  • Plan Free/Premium Country Bolivia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Today ...
  • 87 Views
  • 0 replies
  • 1 likes
  • Account
    Free
    Login
  • 87 Views
  • 0 replies
  • 1 likes

Cant access account

PlanPremiumCountryUnited kingdomDeviceOppo Find X5 LiteOperating SystemAndroid Version 11? Thats all it says. My Question or IssueI got logged out of an account on all devices where i have been using it for years out of nowhere. I have lots of emails...

  • Visitor
  • Plan Premium Country United kingdom Device Oppo Find X5 Lite Operating System Android Version 11? Thats all it says.   My Question or Issue I got logged out of an account on all device...
  • Luan
  • Spotify Star
  • 118 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 118 Views
  • 2 replies
  • 0 likes

Can’t reset my password

My Question or Issuei want to switch from a family forfait to a duo, but I can’t do that with out login into my account… I forgot for my password and am not able to send the email that would enable me to reset the password due to a lag on the spotify...

  • Visitor
  • My Question or Issue i want to switch from a family forfait to a duo, but I can’t do that with out login into my account… I forgot for my password and am not able to send the email that would enable...
  • Luan
  • Spotify Star
  • 87 Views
  • 1 replies
  • 0 likes
  • Login
  • 87 Views
  • 1 replies
  • 0 likes

Unable to press send

PlanFree Deviceiphone Operating System(iOS 10) My Question or IssueNo matter what new password I put into the bar, I am unable to press send. I have attempted multiple different passwords and none have worked. What can I do?

  • Visitor
  • Plan Free   Device iphone   Operating System (iOS 10)   My Question or Issue No matter what new password I put into the bar, I am unable to press send. I have attempted multi...
  • Luan
  • Spotify Star
  • 87 Views
  • 1 replies
  • 0 likes
  • Account
  • 87 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify doesnt recognize the same adress for the duo offer

HiSpotify doesn't recognize the fact that my husband and I live at the same adress.This is the condition to be able to use the duo offer.What do we have to do?Thank you very muchAnne

  • Visitor
  • Hi Spotify doesn't recognize the fact that my husband and I live at the same adress. This is the condition to be able to use the duo offer. What do we have to do? Thank you very much Anne &nbsp...
  • Lyubka
  • Moderator
  • 75 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 75 Views
  • 1 replies
  • 0 likes

E-mailadres expired

Hi, the e-mail address on Spotify account expired. Is there a possibility to reset the account? Without losing playlists?

  • Visitor
  • Hi, the e-mail address on Spotify account expired. Is there a possibility to reset the account? Without losing playlists? 
  • TreyAnastasio
  • Spotify Star
  • 99 Views
  • 1 replies
  • 0 likes
  • 99 Views
  • 1 replies
  • 0 likes

Superuser Contribution Купил подписку не с той карты

Здравствуйте, купил подписку не с той карты, не подумал о том, что поменяется регион, сейчас нахожусь в Польше, а купил с белорусской карты, можно вернуть деньги и отменить подписку и вернуть регион?

  • Visitor
  • Здравствуйте, купил подписку не с той карты, не подумал о том, что поменяется регион, сейчас нахожусь в Польше, а купил с белорусской карты, можно вернуть деньги и отменить подписку и вернуть регион?
  • AlejaR
  • Moderator
  • 62 Views
  • 1 replies
  • 0 likes
  • 62 Views
  • 1 replies
  • 0 likes

Superuser Contribution Remove offline devices

Hey,How can I remove devices that hold downloads to listen offline to music on Spotify? My app on my smartphone tells me I need to remove some device before I can download the music on my new smartphone. I've found some articles always referring to t...

  • Visitor
  • Hey, How can I remove devices that hold downloads to listen offline to music on Spotify?   My app on my smartphone tells me I need to remove some device before I can download the music on my ...
  • peter11y
  • Casual Listener
  • 3232 Views
  • 5 replies
  • 5 likes
  • Account
  • 3232 Views
  • 5 replies
  • 5 likes

Duo back to Individual

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)I need to go from Duo back to Individual with the other member (non manager) as the user. Any way to do that so sh...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) I need to go from Duo back to Individ...
  • Maxim
  • Spotify Star
  • 76 Views
  • 1 replies
  • 0 likes
  • Account
  • 76 Views
  • 1 replies
  • 0 likes

"Something went wrong" message - Emubands + Spotify for Artists

I'm unable to access Spotify for Artists using Emubands. I already sent a ticket to them and they said that my profile is verified by Emubands and if the problem persists I need to contact Spotify. My Spotify for Artists has been verified few days ag...

  • Casual Listener
  • I'm unable to access Spotify for Artists using Emubands. I already sent a ticket to them and they said that my profile is verified by Emubands and if the problem persists I need to contact Spotify. M...
  • produce
  • Casual Listener
  • 123 Views
  • 1 replies
  • 1 likes
  • Account
    Login
  • 123 Views
  • 1 replies
  • 1 likes

Device limit reached (even logout everywhere)

Hi, I am a premium subscriber with family plan. I don't know what happened after i download my playlist. Suddenly the spotify app is notifying that i have reached device limit. I just formatted my phone as well as log out everywhere. I also removed a...

  • Newbie
  • Hi,   I am a premium subscriber with family plan. I don't know what happened after i download my playlist. Suddenly the spotify app is notifying that i have reached device limit. I just format...
  • Luan
  • Spotify Star
  • 209 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 209 Views
  • 3 replies
  • 0 likes

Solved!! paying for premium

So im paying for premium every month but im not getting premium package. Ive tried logging in and out. My phone only allows me to shuffle songs with ads. But my ipad lets me pick songs but still has ads and no other features the premium gets you. Ple...

  • Casual Listener
  • So im paying for premium every month but im not getting premium package. Ive tried logging in and out. My phone only allows me to shuffle songs with ads. But my ipad lets me pick songs but still has ...
  • user-removed
  • Not applicable
  • 781 Views
  • 9 replies
  • 0 likes
  • Premium
  • 781 Views
  • 9 replies
  • 0 likes

Unable to join Duo plan, the error says "You can't join this plan"

I upgraded to the Duo plan tonight specifically so my housemate can be on the same sub. I sent him the provided link to join, and takes him to a page that says: "You can't join this plan. We couldn't confirm that you live with the plan manager for th...

  • Casual Listener
  • I upgraded to the Duo plan tonight specifically so my housemate can be on the same sub. I sent him the provided link to join, and takes him to a page that says: "You can't join this plan. We couldn't...
  • Maxim
  • Spotify Star
  • 76 Views
  • 1 replies
  • 0 likes
  • 76 Views
  • 1 replies
  • 0 likes

Unable to change region/plan

Recently moved to Singapore and been trying to change my payments, profile and plan option. I changed my payment to a Singapore Credit Card, but still unable to change my region and now receiving an error when trying to change my plan. Any help/advic...

  • Casual Listener
  • Recently moved to Singapore and been trying to change my payments, profile and plan option.   I changed my payment to a Singapore Credit Card, but still unable to change my region and now rece...
  • Maxim
  • Spotify Star
  • 81 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 81 Views
  • 3 replies
  • 0 likes

Lost the link that I had to send to the second person for the Duo

I started a duo plan. Was already going to send the link to my sister and clicked to send via WhatsApp, but it couldn’t connect to WhatsApp. I tried to reload the page but still no connection with WhatsApp, so I clicked back and the page got back to ...

  • Visitor
  • I started a duo plan. Was already going to send the link to my sister and clicked to send via WhatsApp, but it couldn’t connect to WhatsApp. I tried to reload the page but still no connection with Wh...
  • Maxim
  • Spotify Star
  • 69 Views
  • 1 replies
  • 0 likes
  • 69 Views
  • 1 replies
  • 0 likes

Cant login into my account anymore

Spotify used to work in Russia so I had a premium account. Now I moved to Kyrgyzstan and want to resume using Spotify but somehow my password is not valid anymore and I can't reset it. I push reset password button but nothing happens I recieve no let...

  • Casual Listener
  • Spotify used to work in Russia so I had a premium account. Now I moved to Kyrgyzstan and want to resume using Spotify but somehow my password is not valid anymore and I can't reset it. I push reset p...
  • bartang777
  • Casual Listener
  • 93 Views
  • 1 replies
  • 0 likes
  • 93 Views
  • 1 replies
  • 0 likes