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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
292645 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
541618 Views
990 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129710 Views
74 replies
12 likes
Hi, I cannot login anymore, and I can't recover my password because I don't receive the email to recover passoword.I first create my account using facebook and a few days ago i create a password for it, and since yesterday, I can't login anymore.Anyo...
Hi, I cannot login anymore, and I can't recover my password because I don't receive the email to recover passoword. I first create my account using facebook and a few days ago i create a pa...
Not applicable
746 Views
3 replies
0 likes
I am a student using my student email and I am being charged full price still. Can someone help me with this?
I am a student using my student email and I am being charged full price still. Can someone help me with this?
Community Legend
469 Views
1 replies
0 likes
My account has been compromised within the last 48 hours. It looks like the email address has been changed on the account. I am currently still signed in because I have a session open with my username via Facebook. I believe this has also been remove...
My account has been compromised within the last 48 hours. It looks like the email address has been changed on the account. I am currently still signed in because I have a session open with m...
Community Legend
758 Views
3 replies
0 likes
I have Tweeted to SpotifyCares and sent in a contact form but the contact form said it would reach out to me via the hijackers email. Someone has hijacked my account and change the contact email and password. I can still access via facebook but canno...
I have Tweeted to SpotifyCares and sent in a contact form but the contact form said it would reach out to me via the hijackers email. Someone has hijacked my account and change the con...
Community Legend
634 Views
3 replies
0 likes
Hello,I have two spotify accounts. I would like to delete the older one because it has an inactive email and cannot seem to change it in my edits because it is not accepting my password despite it being correct. I went to the Contact Forms where it t...
Hello, I have two spotify accounts. I would like to delete the older one because it has an inactive email and cannot seem to change it in my edits because it is not accepting my password despite it ...
Community Legend
1067 Views
7 replies
0 likes
I was trying to get the student deal for $4.99 a month. But I wasn't verified, so I tried several more times (typing my card info in each time). After failing four times. I gave up. Now I looked at my card statement. And I was charged four times, $4....
I was trying to get the student deal for $4.99 a month. But I wasn't verified, so I tried several more times (typing my card info in each time). After failing four times. I gave up. Now I looked at m...
464 Views
0 replies
0 likes
On my account it says I have premium. But I don't on any device. I have tried logging out and logging in again. That didn't work. And neither has uninstalling and reinstalling Spotify. What. Do I do?
On my account it says I have premium. But I don't on any device. I have tried logging out and logging in again. That didn't work. And neither has uninstalling and reinstalling Spotify. What. Do I do?
462 Views
0 replies
0 likes
I dont even know how you guys have my credit card number, i have a free trail why you guys changing me , i want my money back i dont need this , i have my own music download, & you guys have no contact number, i want my moneyyyy bck now.
I dont even know how you guys have my credit card number, i have a free trail why you guys changing me , i want my money back i dont need this , i have my own music download, & you guys have no c...
587 Views
0 replies
0 likes
Everithing was normal until today. I Can't manage to login on my android, mac, windows or even web player. I use facebook to log in and it returns that my user or password is incorrect.As a premium subscriber I feel that i'm being stolen, and the wor...
Everithing was normal until today. I Can't manage to login on my android, mac, windows or even web player. I use facebook to log in and it returns that my user or password is incorrec...
432 Views
0 replies
0 likes
Hello, I have Spotify on my iPhone and I have had it for months now, I pay through my apple account via apple subscrpiptions. I have a receipt for this month's subscription but my spotify account is saying that im on the free plan. I listen to spotif...
Hello, I have Spotify on my iPhone and I have had it for months now, I pay through my apple account via apple subscrpiptions. I have a receipt for this month's subscription but my spotify account is ...
704 Views
0 replies
0 likes
Helo guys . i have upgraded account and i ve been using it for a month with cheer . yesterday i re-install my windows (7) and im trying to install spotify application on my laptop but when i try for it , i receive a warning which like -downloader can...
Helo guys . i have upgraded account and i ve been using it for a month with cheer . yesterday i re-install my windows (7) and im trying to install spotify application on my laptop but when i tr...
484 Views
0 replies
0 likes
Estoy intentando cancelar mi suscripción premium pero no hay manera. Siempre me dice clave incorrecta y estoy poniendo la clave correcta.¿que tengo que hacer para anular mi suscripción premium? I'm trying to cancel my premium subscription but no way....
Estoy intentando cancelar mi suscripción premium pero no hay manera. Siempre me dice clave incorrecta y estoy poniendo la clave correcta. ¿que tengo que hacer para anular mi suscripción premium? &n...
611 Views
0 replies
0 likes
Every time I get the 'reset your password' email, I enter my new password and press submit and it says my form has expired?
Every time I get the 'reset your password' email, I enter my new password and press submit and it says my form has expired?
Not applicable
705 Views
1 replies
0 likes
Same as subject
Same as subject
Not applicable
1234 Views
1 replies
0 likes
Hi,I canceled my premium after the 3 month deal stopped and then, yesterday when I used Spotify on my iPhone, I was logged out. Now I can't log back in and also cannot get a password reset. My lost account is jason15743. Please help!! I made a new ac...
Hi, I canceled my premium after the 3 month deal stopped and then, yesterday when I used Spotify on my iPhone, I was logged out. Now I can't log back in and also cannot get a password reset. My lost...
Casual Listener
3820 Views
1 replies
0 likes
I have a Unlimited Account for many years now.A few days ago i didnt have enough money on my paypal, so i recieved the message "we can't extend your account because of payment issue" (or something like that)I immediately put enough on my paypal again...
I have a Unlimited Account for many years now. A few days ago i didnt have enough money on my paypal, so i recieved the message "we can't extend your account because of payment issue" (or something ...
3035 Views
0 replies
1 likes
I downloaded the app when I was on a trip to Spain.Now when I can't log inand when I want to change the country setting I only have Spain in the countries list!how can I change it?
I downloaded the app when I was on a trip to Spain. Now when I can't log in and when I want to change the country setting I only have Spain in the countries list! how can I change it?
749 Views
0 replies
2 likes
I'm having an issue where I can't see some of my starred tracks. If I'm using my desktop or laptop I can see them fine but if I'm trying to play them on my phone or tablet they don't seem to appear?
I'm having an issue where I can't see some of my starred tracks. If I'm using my desktop or laptop I can see them fine but if I'm trying to play them on my phone or tablet they don't seem to appear?
Not applicable
753 Views
1 replies
1 likes
Hello there, my current spotify account is connected with my unidays-account, so I can get a discount 50%. In order to connect my unidays-account with another spotify account, I unsubscribed spotify premium on my current spotify account. However, it ...
Hello there, my current spotify account is connected with my unidays-account, so I can get a discount 50%. In order to connect my unidays-account with another spotify account, I unsubscribed...
584 Views
0 replies
0 likes
