Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
89201 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
760362 Views
18 replies
29 likes
I initially signed up with my Facebook account but want to change this to username and password. How can I do this?
I initially signed up with my Facebook account but want to change this to username and password. How can I do this?
Not applicable
232 Views
1 replies
0 likes
I have been charged on my Paypal a/c for a service I cancelled.Please can someone advise how to get this refunded
I have been charged on my Paypal a/c for a service I cancelled. Please can someone advise how to get this refunded
Community Legend
427 Views
3 replies
0 likes
I loved overseas in Europe for 4 years and have no been living in anemic for almost 3. My spotify suddenly states that "I can only use spotify abroad for 14 days" I AM NOT ABROAD!!! It's really frustrating. Please someone help me!!!!!!
I loved overseas in Europe for 4 years and have no been living in anemic for almost 3. My spotify suddenly states that "I can only use spotify abroad for 14 days" I AM NOT ABROAD!!! It's really frust...
Casual Listener
308 Views
2 replies
0 likes
The email linked to my Spotify account is a completely unfamiliar one. It says that my email is miles@swanson.com (which it is not) and it will not let me change it. It says to edit my Facebook account information to change my Spotify email, but I ha...
The email linked to my Spotify account is a completely unfamiliar one. It says that my email is miles@swanson.com (which it is not) and it will not let me change it. It says to edit my Facebook accou...
Spotify Star
229 Views
1 replies
0 likes
Hello, there is a chance to implement Paypal payment for Chile?, i haven't Visa/Mastercard and i want to buy my premiun but there is no places to buy it. Waiting for answer
Hello, there is a chance to implement Paypal payment for Chile?, i haven't Visa/Mastercard and i want to buy my premiun but there is no places to buy it. Waiting for answer
Casual Listener
238 Views
2 replies
0 likes
So I logged out of my premium account and now I'm trying to log back in and I can't remember my password. I clicked forgot password and it says it sends a reset password link to my email. But that was an old email that I don't use anymore and I also ...
So I logged out of my premium account and now I'm trying to log back in and I can't remember my password. I clicked forgot password and it says it sends a reset password link to my email. But that wa...
245 Views
0 replies
0 likes
I accidently logged out of my account and I forgot my password. When I try to reset my password it doesn't send it to any of my two email addresses that I use. I think that I might have mispelled my email when registering. Is there any way I can canc...
I accidently logged out of my account and I forgot my password. When I try to reset my password it doesn't send it to any of my two email addresses that I use. I think that I might have mispelled my ...
185 Views
0 replies
0 likes
Hello,Today, I just made one of my playlists available offline (it was before, and I took it off). Suddenly, it wiped from my list of playlists, but I can still view it from my phone from "Recently played". If I try to make it public on the phone, by...
Hello, Today, I just made one of my playlists available offline (it was before, and I took it off). Suddenly, it wiped from my list of playlists, but I can still view it from my phone from "Recently...
Casual Listener
221 Views
1 replies
0 likes
Hello,Im in my Spotify Account, but there dont stand my name only my ID,and i cant see the lyric...I hope anybody can help me with this problem.Lisa
Hello, Im in my Spotify Account, but there dont stand my name only my ID, and i cant see the lyric... I hope anybody can help me with this problem. Lisa
206 Views
0 replies
0 likes
hola saben tengo un problemon lo que pasa es que hace unos 5 meses desintale mi cuenta y cuando la intale de nuevo en el mismo celular mi cuenta yano era premium pero el tema es que me siguen cobrando todos los meses igual y no se que hacer
hola saben tengo un problemon lo que pasa es que hace unos 5 meses desintale mi cuenta y cuando la intale de nuevo en el mismo celular mi cuenta yano era premium pero el tema es que me siguen cobrand...
233 Views
0 replies
0 likes
I'm on a PC. I logged into Spotify, headed to the gift card page (https://www.spotify.com/us/get-spotify/e-card/), then entered all my info. When I enter my credit card info, the page instructs me to register with Visa 3d Verification. I then clicked...
I'm on a PC. I logged into Spotify, headed to the gift card page (https://www.spotify.com/us/get-spotify/e-card/), then entered all my info. When I enter my credit card info, the page instructs ...
474 Views
0 replies
0 likes
Hi! I accidentally ended up with two spotify accounts, one that I created with my email and the other one with Facebook. I want to delete the Facebook one, and even though I've already sent two emails, it's still there. How can I permanently delete i...
Hi! I accidentally ended up with two spotify accounts, one that I created with my email and the other one with Facebook. I want to delete the Facebook one, and even though I've already sent two email...
Community Legend
275 Views
1 replies
0 likes
Hi!I was wondering if there is a way to change the date that Spotify withdraws money from my account. Or is the easiest way to unsubscribe and then wait til the end of the month to subscribe again?Right now Spotify charges me on the 14:th every month...
Hi! I was wondering if there is a way to change the date that Spotify withdraws money from my account. Or is the easiest way to unsubscribe and then wait til the end of the month to subscribe again?...
Community Legend
373 Views
1 replies
0 likes
it's giving me an error every time i try to connect my facebook account to my current spotify account on both my laptop and phone
it's giving me an error every time i try to connect my facebook account to my current spotify account on both my laptop and phone
184 Views
0 replies
0 likes
I've tried to apply for the spotify Student Discount but it is saying that my information cannot be found and it is charging my card with each attempt so I do not want to continue in my efforts.
I've tried to apply for the spotify Student Discount but it is saying that my information cannot be found and it is charging my card with each attempt so I do not want to continue in my efforts.
221 Views
0 replies
0 likes
I tried purchasing premium, my card got charged twice, however my spotify account is showing that I have no subscription. I deleted my spotify app and redownloaded it but it still is not working.
I tried purchasing premium, my card got charged twice, however my spotify account is showing that I have no subscription. I deleted my spotify app and redownloaded it but it still is not workin...
Community Legend
176 Views
1 replies
0 likes
I recently got a premium subscription via Vodafone. Now even though my account was always connected to my Facebook profile, my full name and picture are not shown, only my username and a blank spot on the picture slot. My Facebook account is still co...
I recently got a premium subscription via Vodafone. Now even though my account was always connected to my Facebook profile, my full name and picture are not shown, only my username and a blank spot o...
182 Views
0 replies
0 likes
Hello. My account has been hacked and I can't get my password to reset. I am not sure what to do. Can anyone help?
Hello. My account has been hacked and I can't get my password to reset. I am not sure what to do. Can anyone help?
Community Legend
232 Views
1 replies
0 likes
Here's my issue: i've had spotify for almost a year now, I absolutely love it, unfortunately, i'm a forgetful person. My primary account is "cloudwaltzer" and i've tried like crazy to reset my password today. I have used the email for the account in ...
Here's my issue: i've had spotify for almost a year now, I absolutely love it, unfortunately, i'm a forgetful person. My primary account is "cloudwaltzer" and i've tried like crazy to reset my passwo...
213 Views
0 replies
0 likes
Hi there, I have Spotify Premium, happily paying for it through my phone network for nearly two years now but today I updated my primary email attached to my Facebook account and now when I sign into Spotify all I see are numbers. It's hard to show w...
Hi there, I have Spotify Premium, happily paying for it through my phone network for nearly two years now but today I updated my primary email attached to my Facebook account and now when I ...
Casual Listener
366 Views
1 replies
0 likes
