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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

293403 Views

529 replies

34 likes

Account
Free
  • 293403 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13726 Views

6 replies

11 likes

Security
  • 13726 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

541764 Views

990 replies

115 likes

Account
  • 541764 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129743 Views

74 replies

12 likes

Account
Login
Premium
  • 129743 Views
  • 74 replies
  • 12 likes

does paying for premium get rid of song/artist follow/my music library limit problem?

Yeah,d9es paying for premium allow me to have more songs/not automatically unfollow artists?i hate this problem and its keeping me from paying (why pay for something that doesnt work and gets progressively worse with each update?)also a playlist crea...

Regular

Yeah,d9es paying for premium allow me to have more songs/not automatically unfollow artists?i hate this problem and its keeping me from paying (why pay for something that doesnt work and gets progres...

xleverc

Regular

467 Views

3 replies

0 likes

Premium
  • 467 Views
  • 3 replies
  • 0 likes

Facebook not working with Spotify

Hi.I want to start my spotify account but get this error.. "This webpage has a redirect loop The webpage at https://www.spotify.com/uk/purchase/spotify/product/premium/?free_trial=1 has resulted in too many redirects. Clearing your cookies for this s...

Casual Listener

Hi. I want to start my spotify account but get this error..  "This webpage has a redirect loop  The webpage at https://www.spotify.com/uk/purchase/spotify/product/premium/?fre...

419 Views

0 replies

0 likes

Account
Login
Premium
  • 419 Views
  • 0 replies
  • 0 likes

Credit card problems!

Hello!Could anyone give me some advice about my problem? My credit card is now closed because somebody has used it online. I'm getting new one in a week and now it seems that my family's Spotify accounts will be closed because I don't have valid card...

Newbie

Hello! Could anyone give me some advice about my problem? My credit card is now closed because somebody has used it online. I'm getting new one in a week and now it seems that my family's Spotify ...

272 Views

0 replies

0 likes

Premium
  • 272 Views
  • 0 replies
  • 0 likes

Facebook - Spotify

Hello, I registered to Spotify through Facebook , and in turn made ​​me the Premium account. Now I want to deactivate my Facebook account for personal issues. How I do to dissociate Facebook account and get on with my premium account without my reque...

Newbie

Hello, I registered to Spotify through Facebook , and in turn made ​​me the Premium account. Now I want to deactivate my Facebook account for personal issues. How I do to dissociate Facebook ...

hanaemezouri

Casual Listener

421 Views

1 replies

0 likes

Account
Premium
Subscription
  • 421 Views
  • 1 replies
  • 0 likes

Been charged TWICE & no subscription. UNSATISFIED.

So I've been charged twice for the Spotify premium student account & still subscribed to free. I want my refund so I can resubscribe. Please. Don't want to have to not have Spotify at all & refund through my bank. Thanks.

Newbie

So I've been charged twice for the Spotify premium student account & still subscribed to free. I want my refund so I can resubscribe. Please. Don't want to have to not have Spotify at all & r...

261 Views

0 replies

0 likes

Account
Premium
Subscription
  • 261 Views
  • 0 replies
  • 0 likes

Can't log in, 1.3-year premium customer just deleted without reason

Hello, I have an account since last year with the email lguido20@student.scad.edu where I had student premium for a year. Then I bought a 3-month gift card and added after my student subscription ended, that was last week and today my spotify suddenl...

Newbie

Hello, I have an account since last year with the email lguido20@student.scad.edu where I had student premium for a year. Then I bought a 3-month gift card and added after my student subscriptio...

238 Views

0 replies

0 likes

Account
Premium
Subscription
  • 238 Views
  • 0 replies
  • 0 likes

Am I over paying?!

Hi I am a very satisfied user from Denmark, and I have been using Spotify for a long time now. I have always been satisfied with the product and have never had any problem, until now. Why am I being charged 129 kr. for the last two month, instead of ...

Casual Listener

Hi I am a very satisfied user from Denmark, and I have been using Spotify for a long time now. I have always been satisfied with the product and have never had any problem, until now.   Why am...

119314625

Casual Listener

299 Views

2 replies

0 likes

Account
Premium
Subscription
  • 299 Views
  • 2 replies
  • 0 likes

Can't log in !

*This isn't my original account *So today i was trying to log in , but the first time i failed i received the notification saying my username or password was wrong . I was pretty sure nothing was wrong , until i tried to receive my password. First i ...

Newbie

*This isn't my original account * So today i was trying to log in , but the first time i failed i received the notification saying my username or password was wrong . I was pretty sure nothing was w...

272 Views

0 replies

0 likes

Account
Login
Security
  • 272 Views
  • 0 replies
  • 0 likes

Can't access my account

I used an email just for Spotify. Now I don't remember what it was. I can't remember the password, since I used automatic access. I did the 0,99 promotion for 3 months. Will I keep paying for premium? Is there a way I can get my account back?I rememb...

Newbie

I used an email just for Spotify. Now I don't remember what it was. I can't remember the password, since I used automatic access. I did the 0,99 promotion for 3 months. Will I keep paying for premium...

238 Views

0 replies

0 likes

Account
  • 238 Views
  • 0 replies
  • 0 likes

Accidentally pushed the available offline button

Today by mistake i pushed the available button which is at the top of all my songs on a premium account. Now all my songs are there but i have to redownlaod them all which will use alot of internet which im not happy with. Is there any way around thi...

Casual Listener

Today by mistake i pushed the available button which is at the top of all my songs on a premium account. Now all my songs are there but i have to redownlaod them all which will use alot of internet w...

mayh

Casual Listener

494 Views

2 replies

1 likes

Login
Premium
  • 494 Views
  • 2 replies
  • 1 likes

Problem with deadline

I want to know if today is my deadline to cancelled my account and I want to cancelled but they already charge the money in my account but is pending, so if I cancelled my account now I will receive my money back or I going to lose my money??

Newbie

I want to know if today is my deadline to cancelled my account and I want to cancelled but they already charge the money in my account but is pending, so if I cancelled my account now I will receive ...

JoeThomas

Community Legend

233 Views

1 replies

0 likes

Premium
  • 233 Views
  • 1 replies
  • 0 likes

I'm being charged for Premium that I don't have

I tried out the free three month trial, which worked for a few days then disappeared, now I'm being charged a monthly Premium subscription fee when I don't and have not had Premium in months.

Newbie

I tried out the free three month trial, which worked for a few days then disappeared, now I'm being charged a monthly Premium subscription fee when I don't and have not had Premium in months.

JoeThomas

Community Legend

395 Views

1 replies

0 likes

Account
Premium
Subscription
  • 395 Views
  • 1 replies
  • 0 likes

Charges for Premium Account I don't have or want

I see charges on my credit card for a premium service I never signed up for and do not have. How can I get a refund? Thanks

Casual Listener

I see charges on my credit card for a premium service I never signed up for and do not have. How can I get a refund? Thanks

JoeThomas

Community Legend

253 Views

1 replies

0 likes

Subscription
  • 253 Views
  • 1 replies
  • 0 likes

change country selected under profile settings

I have moved from the US to the UK but spotify won't let me change my country from the US- the field is "gray" and can't be selected to scroll to another country option. Any ideas?

Newbie

I have moved from the US to the UK but spotify won't let me change my country from the US- the field is "gray" and can't be selected to scroll to another country option. Any ideas?

184 Views

0 replies

0 likes

Account
  • 184 Views
  • 0 replies
  • 0 likes

Not Premium but paying for it every month

Help! I am under "free" on my Spotify but the last few months I have been charged the 12.99 plus tax or whatever to my card through itunes for Spotify. Why? and why can't I find a number to call anyone about this??? I dont want to have to cancel my c...

Newbie

Help! I am under "free" on my Spotify but the last few months I have been charged the 12.99 plus tax or whatever to my card through itunes for Spotify. Why? and why can't I find a number to call anyo...

JoeThomas

Community Legend

301 Views

1 replies

1 likes

Account
Free
Premium
Security
Subscription
  • 301 Views
  • 1 replies
  • 1 likes

Can't loggin at all

I don't know what's happening but this is making me really pissed off. A couple days ago my spotify client unlogged for some reason, and now every time I log-in with my facebook account, it says the login/password is wrong. I can log-in in facebook w...

Casual Listener

I don't know what's happening but this is making me really pissed off. A couple days ago my spotify client unlogged for some reason, and now every time I log-in with my facebook account, it says the ...

299 Views

0 replies

0 likes

Account
Login
  • 299 Views
  • 0 replies
  • 0 likes

Default playlist

So yesterday I deleted all my songs thinking I was clearing the play queue. Stupid me. Spotify offers the option (very nice) to restore deleted playlist but can not restore these deleted songs. Clicking the "+" for a song will save this under songs a...

Gig Goer

So yesterday I deleted all my songs thinking I was clearing the play queue. Stupid me.   Spotify offers the option (very nice) to restore deleted playlist but can not restore these deleted son...

edweerdt

Gig Goer

1148 Views

1 replies

0 likes

Account
  • 1148 Views
  • 1 replies
  • 0 likes

Can't pay with Paypal

Hello,I recently tried to pay for the premium subscription with Paypal, but it kept telling me that the transition could not take place. My dad was doing it for me so his Paypal account was being used, therefore the email, name, age and different inf...

Newbie

Hello, I recently tried to pay for the premium subscription with Paypal, but it kept telling me that the transition could not take place. My dad was doing it for me so his Paypal account was being u...

341 Views

0 replies

0 likes

Premium
  • 341 Views
  • 0 replies
  • 0 likes