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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9240 Views
  • 2 replies
  • 9 likes
  • Security
  • 9240 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483607 Views
  • 979 replies
  • 111 likes
  • Account
  • 483607 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211356 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211356 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121127 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121127 Views
  • 72 replies
  • 12 likes

Help please

I signed up for the student discount but was unable to find my university so it never fully process. I then signed up for regular premium but got the free 30 day trial first and I see a pending charge for 5.40 on my account. Am I only got one emailed...

  • Casual Listener
  • I signed up for the student discount but was unable to find my university so it never fully process. I then signed up for regular premium but got the free 30 day trial first and I see a pending charg...
  • Laurendimando
  • Casual Listener
  • 219 Views
  • 2 replies
  • 0 likes
  • Account
  • 219 Views
  • 2 replies
  • 0 likes

Solved!! DEACTIVATE THIS ACCOUNT NOW

please just delete this account im so done with spotify over it its too much crap im so pissed and annoyed just hack into this account and please delete it IT SHOULD NOT BE THIS DIFFICULT TO DEACIVATE AN ACCOUNT

  • Newbie
  • please just delete this account im so done with spotify over it its too much crap im so pissed and annoyed just hack into this account and please delete it IT SHOULD NOT BE THIS DIFFICULT TO DEACIVAT...
  • oklahomatony
  • Newbie
  • 600 Views
  • 2 replies
  • 0 likes
  • Account
  • 600 Views
  • 2 replies
  • 0 likes

Account recently changed to Premium

My account was recently upgraded to Premium through Rogers but I was on the Free Trial. After my Free Trial, my account went back to Free, instead of remaining on Premium. I have tried deleting the app and reinstalling it, nothing works. The account ...

  • Newbie
  • My account was recently upgraded to Premium through Rogers but I was on the Free Trial. After my Free Trial, my account went back to Free, instead of remaining on Premium.  I have tried deleting...
  • 109 Views
  • 0 replies
  • 0 likes
  • Premium
  • 109 Views
  • 0 replies
  • 0 likes

why charged one month fee

Hi, My Spotify account: mard0314@hotmail.com, and I have canceled Spotify service for couple months ago. You can check my account status here:https://drive.google.com/file/d/0B9jkrp3frUHnSG1zalpGX2xVNkE/view?usp=sharing However, I am charged one mont...

  • Casual Listener
  • Hi,   My Spotify account: mard0314@hotmail.com, and I have canceled Spotify service for couple months ago. You can check my account status here: https://drive.google.com/file/d/0B9jkrp3f...
  • jamesma
  • Casual Listener
  • 217 Views
  • 2 replies
  • 0 likes
  • Account
  • 217 Views
  • 2 replies
  • 0 likes

Cannot update payment info

Recently tried to update my payment info. When I am in my account page and click the link it goes to a page that says " Something has gone horribly wrong please try back later " I have tried over 2 separate days in two weeks with no luck. Is there a ...

  • Casual Listener
  • Recently tried to update my payment info.  When I am in my account page and click the link it goes to a page that says " Something has gone horribly wrong please try back later "   I have...
  • store63
  • Casual Listener
  • 320 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 320 Views
  • 2 replies
  • 0 likes

payment with paypal, problem with nationality

Hello All,I have a small poblem.I have a premium account (in Poland, where I live), I set the payment with the credit card.I want to switch the payment method to Paypal (and use my Italian paypal account).If I try to do it, I should switch also the f...

  • Casual Listener
  • Hello All, I have a small poblem. I have a premium account (in Poland, where I live), I set the payment with the credit card. I want to switch the payment method to Paypal (and use my Italian...
  • 621 Views
  • 0 replies
  • 0 likes
  • Account
    Subscription
  • 621 Views
  • 0 replies
  • 0 likes

Solved!! Can't Login on any device

Hello Spotify community, I can't Login on any device or the forum and it's been this way a couple of weeks now (this is a newly created account). No error messages are showing and i can't reset my password. I have Spotify Premium and my original acco...

  • Casual Listener
  • Hello Spotify community,   I can't Login on any device or the forum and it's been this way a couple of weeks now (this is a newly created account). No error messages are showing and i can't re...
  • Haude92
  • Casual Listener
  • 666 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 666 Views
  • 4 replies
  • 0 likes

Android lock screen

Hi. I recently installed spotify on my samsung phone. Since then spotify has changed the wall paper on my lock screen to a song cover and i can't change it back. Can you please advise me how to change this back? Thankyou.

  • Newbie
  • Hi. I recently installed spotify on my samsung phone. Since then spotify has changed the wall paper on my lock screen to a song cover and i can't change it back. Can you please advise me how to chang...
  • 204 Views
  • 0 replies
  • 0 likes
  • Free
  • 204 Views
  • 0 replies
  • 0 likes

SpotifyApp Premium Bug?!

Hey Just downloaded Spotify for my smartphone and then **bleep** goes down. First it says that I only have a "48 hours Free Test Version" so as I got home and back on my Laptop Spotify says me that i now use Premium till 2013-12-19 but WTF never agre...

  • Newbie
  • Hey Just downloaded Spotify for my smartphone and then **bleep** goes down. First it says that I only have a "48 hours Free Test Version" so as I got home and back on my Laptop Spotify says me that...
  • spotifyuser777
  • Newbie
  • 1389 Views
  • 2 replies
  • 0 likes
  • 1389 Views
  • 2 replies
  • 0 likes

IM SO LOST!!!

Someone please help me. I can't even figure out where I can see if I have two Spotify accounts. I was charged for premium upgrade but it isn't showing and I deleted the app and reinstalled it. PLEASE HELP SOMEONE

  • Casual Listener
  • Someone please help me. I can't even figure out where I can see if I have two Spotify accounts. I was charged for premium upgrade but it isn't showing and I deleted the app and reinstalled it. PLEASE...
  • 191 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 191 Views
  • 0 replies
  • 0 likes

Different premium activation cost between iOS and Website.

Hi, i'm from Italy, i'm try upgrade my account to premium but if i try to do it from the iOS app it show 12.99€/month, if i try from the spotify site it show 9.99€/month. Why? Is not the same service?

  • Newbie
  • Hi, i'm from Italy, i'm try upgrade my account to premium but if i try to do it from the iOS app it show 12.99€/month,  if i try from the spotify site it show 9.99€/month. Why? Is not the same s...
  • 250 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 250 Views
  • 0 replies
  • 0 likes

Solved!! Premium account subscription

My premium account will end in 15 November, if a close the premium subscription now I have still the last days or I lose it ? Do you know ? Thank you

  • Casual Listener
  • My premium account will end in 15 November, if  a close the premium subscription now I have still the last days or I lose it ? Do you know ? Thank you
  • alelupo
  • Casual Listener
  • 579 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 579 Views
  • 2 replies
  • 0 likes

want to cancel spotify premium

I can not log into my account for some reason I have the correct username and code but will not work. I want to unsubscribe but can not get to subcrition page. I WANT TO BE UNSUBCRIBED IMMEDIATELY!!!!!!!!

  • Newbie
  • I can not log into my account for some reason I have the correct username and code but will not work. I want to unsubscribe but can not get to subcrition page. I WANT TO BE UNSUBCRIBED IMMEDIATELY!!!...
  • 193 Views
  • 0 replies
  • 0 likes
  • Premium
  • 193 Views
  • 0 replies
  • 0 likes

Spotify shows my full name & picture after disconnecting from Facebook

I have accidentally connected my facebook to my spotify account. I don't have a pc or a mac currently so I had to disconnect them via facebook (I revoked Spotify's permissions) yet on my phone I still see my full name and picture. I have opened a sep...

  • Visitor
  • I have accidentally connected my facebook to my spotify account. I don't have a pc or a mac currently so I had to disconnect them via facebook (I revoked Spotify's permissions) yet on my phone I stil...
  • cotenazar
  • Casual Listener
  • 948 Views
  • 6 replies
  • 0 likes
  • 948 Views
  • 6 replies
  • 0 likes

Cancel Premium Subscription without Log In Details?

Hi. I have had a Spotify account for a few years now, and upgraded to Premium earlier in the year. I want to cancel the Premium subscription, however I no longer have or can remember the username, password or email address I used for the account. I c...

  • Newbie
  • Hi.   I have had a Spotify account for a few years now, and upgraded to Premium earlier in the year. I want to cancel the Premium subscription, however I no longer have or can remember the use...
  • tophealththedoo
  • Newbie
  • 500 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 500 Views
  • 3 replies
  • 0 likes

Delete my Community account!

How do I delete my community spotify account (this account)? I received a random email telling me that I made and account and that I earned some stupid badges or something but I did not make an account... I dont kow why this account was made. So woul...

  • Newbie
  • How do I delete my community spotify account (this account)? I received a random email telling me that I made and account and that I earned some stupid badges or something but I did not make an ...
  • 627 Views
  • 0 replies
  • 0 likes
  • Account
  • 627 Views
  • 0 replies
  • 0 likes

HACKED ACCOUNT PLEASE HELP

I have sent two messages via the form about thirty minutes ago, I am noticing from previous threads similar to this one that I'm supposed to get an email with a case number - I am not getting those emails despite the fact that my email address on my ...

  • Casual Listener
  • I have sent two messages via the form about thirty minutes ago, I am noticing from previous threads similar to this one that I'm supposed to get an email with a case number - I am not getting those e...
  • mikebit21
  • Casual Listener
  • 366 Views
  • 2 replies
  • 0 likes
  • Security
  • 366 Views
  • 2 replies
  • 0 likes

CC Payment doesn't work!

Tried to subscribe. entered all the cc info, click next, or pay whatever, then the page just refreash itself. gives no error message like wrong cc number etc. tried a few times on two browsers. finally gaveup and used itunes store. I want a discount ...

  • Regular
  • Tried to subscribe. entered all the cc info, click next, or pay whatever, then the page just refreash itself. gives no error message like wrong cc number etc. tried a few times on two browsers. ...
  • 174 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 174 Views
  • 0 replies
  • 0 likes

Charged for free trial!

I was charged for a free trail through my ps4. I pressed the free trial option within the store and it told me there was an error, which I was okay with, then checked the bank and have been charged for a months premium.Which isn't my plan as I wanted...

  • Newbie
  • I was charged for a free trail through my ps4. I pressed the free trial option within the store and it told me there was an error, which I was okay with, then checked the bank and have been charged f...
  • 134 Views
  • 0 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 134 Views
  • 0 replies
  • 0 likes

Abroad

I cant use my spotify. It says that I can only use spotify 14 days abroad. Please help

  • Newbie
  • I cant use my spotify. It says that I can only use spotify 14 days abroad. Please help
  • 188 Views
  • 0 replies
  • 0 likes
  • 188 Views
  • 0 replies
  • 0 likes