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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1389 Views
  • 0 replies
  • 7 likes
  • Security
  • 1389 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 444782 Views
  • 970 replies
  • 108 likes
  • Account
  • 444782 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198486 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198486 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 107980 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 107980 Views
  • 70 replies
  • 11 likes

Can't upgrade to premium

Tried 3 different credit cards already and it still just re-directs me back to the same page and cleared the details. If I try on my phone, it gives me a different price for some reason, $68 HKD per month instead of the standard $48 HKD per month. Ac...

  • Newbie
  • Tried 3 different credit cards already and it still just re-directs me back to the same page and cleared the details. If I try on my phone, it gives me a different price for some reason, $68 HKD per ...
  • 155 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 155 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Student questions

My Spotify student discount expires October 11, 2015 and I'll be charged the full premium price. How do I go about renewing the student discount? I've found threads on this exact question but I'm a bit confused. I'm not the most technologically savvy...

  • Casual Listener
  • My Spotify student discount expires October 11, 2015 and I'll be charged the full premium price. How do I go about renewing the student discount? I've found threads on this exact question but I'm a b...
  • AmandaG58
  • Casual Listener
  • 771 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 771 Views
  • 2 replies
  • 0 likes

Username HELP PLEASE :)

My spotify account on my computer randomly changed my username to the 10-digit account number instead of my full name...It happened when i de-activated my Facebook account but never went back to normal when I re-activated Facebook... Anyone have any ...

  • Visitor
  • My spotify account on my computer randomly changed my username to the 10-digit account number instead of my full name...It happened when i de-activated my Facebook account but never went back to norm...
  • 153 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Premium
  • 153 Views
  • 0 replies
  • 0 likes

Can't log in - 14 days abroad message

Username: Aine1206. I really hope I can get some help as I have been without my beloved playlists for 2 weeks now. I recently moved back to Ireland after a year in the US. Two weeks after getting home I started getting the "more than 14 days abroad" ...

  • Casual Listener
  • Username: Aine1206.    I really hope I can get some help as I have been without my beloved playlists for 2 weeks now. I recently moved back to Ireland after a year in the US. Two weeks ...
  • Camabalubruno
  • Newbie
  • 932 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 932 Views
  • 3 replies
  • 0 likes

Can I still do the trial?

Hi, I recently bought the Spotify membership for $13 a month or howver much it is. Though through research after I found that there are student dicounts for $1 for 3 months and plenty of other trials. Since I was quick to activating my Spotify member...

  • Casual Listener
  • Hi, I recently bought the Spotify membership for $13 a month or howver much it is. Though through research after I found that there are student dicounts for $1 for 3 months and plenty of other trials...
  • Kyharr
  • Casual Listener
  • 211 Views
  • 1 replies
  • 0 likes
  • Free
    Subscription
  • 211 Views
  • 1 replies
  • 0 likes

Free trial registration not working

So I am trying to register for a free 30 day trial, but after I enter my PayPal information and click "Accept", it brings me to the same screen I was at before I entered my PayPal information. It is stuck in this loop and I have started over multiple...

  • Newbie
  • So I am trying to register for a free 30 day trial, but after I enter my PayPal information and click "Accept", it brings me to the same screen I was at before I entered my PayPal information. &...
  • AMoneyThree
  • Newbie
  • 266 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 266 Views
  • 1 replies
  • 0 likes

Payment Issue

Hi! I've been having problems to update my details so I can have my Premium Account back, but everytime I wanna do it, this message appears: I had this same problem the last month, but somehow, I managed to do it. When I try to upgrade my account, li...

spotify.png spotify2.PNG
  • Casual Listener
  • Hi!   I've been having problems to update my details so I can have my Premium Account back, but everytime I wanna do it, this message appears:           &nbs...
  • diegovd89
  • Casual Listener
  • 297 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 297 Views
  • 2 replies
  • 0 likes

Just paid for premium an it says wrong sign in or password when I know it's right!!!

I can't sign in even tho I just paid. I have iPhone 6s an downloaded the app an I can't sign in. An I've already paid.

  • Casual Listener
  • I can't sign in even tho I just paid. I have iPhone 6s an downloaded the app an I can't sign in. An I've already paid.
  • Martys_
  • Newbie
  • 278 Views
  • 2 replies
  • 0 likes
  • 278 Views
  • 2 replies
  • 0 likes

need help with loging in to spotify from different country

Hello. Today I registered my Mother on spotify, but she cant even log in on her phone. Could itbe the reason that she bought the phone in another country?(Lithuania), but at the moment we are living in Norway. Help is really appreciated.

  • Newbie
  • Hello. Today I registered my Mother on spotify, but she cant even log in on her phone. Could itbe the reason that she bought the phone in another country?(Lithuania), but at the moment we are living ...
  • 140 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 140 Views
  • 0 replies
  • 0 likes

I got charged twice this month?

So it looks like I got charged twice by spotify this month. I had the money to pay them but they keep saying my payment was declined so they cancled my premium. I emailed them and they said they didn't accidently charge me twice. I tried to renew my ...

  • Casual Listener
  • So it looks like I got charged twice by spotify this month. I had the money to pay them but they keep saying my payment was declined so they cancled my premium. I emailed them and they said they...
  • hawk787
  • Casual Listener
  • 176 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 176 Views
  • 1 replies
  • 0 likes

Started premium via my facebook login.....:(

Hi!I upgraded to premium via my facebook login. Now that seems unpractical bacause I want to login in from units where I don't have facebook, and I don't want my kids to know my facebook password. How do a change my account to a "regular login"?

  • Casual Listener
  • Hi! I upgraded to premium via my facebook login. Now that seems unpractical bacause I want to login in from units where I don't have facebook, and I don't want my kids to know my facebook password. ...
  • 132 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 132 Views
  • 0 replies
  • 0 likes

Changing Email associated with my account

I use Spotify on my primary email, and I've been wanting to change my username. So I changed my email associated with the account to my secondary email, and tried creating a new account on my primary but it said it was still in use. So then I logged ...

  • Newbie
  • I use Spotify on my primary email, and I've been wanting to change my username. So I changed my email associated with the account to my secondary email, and tried creating a new account on my primary...
  • 165 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Security
  • 165 Views
  • 0 replies
  • 0 likes

Unable to Download App

Hi Spotify,I have recently bought a Samsung Galaxy S5 and tried to download the spotify application, but it said that it is incompatible with my device and not supported in my region. What does this mean, how can I fix this problem?CookieE

  • Newbie
  • Hi Spotify, I have recently bought a Samsung Galaxy S5 and tried to download the spotify application, but it said that it is incompatible with my device and not supported in my region. What does thi...
  • 143 Views
  • 0 replies
  • 0 likes
  • Other
  • 143 Views
  • 0 replies
  • 0 likes

Not receiving notifications or emails (on Mac and iPhone) when people subscribe to my playlists

Recently, I've noticed that I haven't been receiving notifications of people following/subscribing to a partcular (collaborative) playlist of mine. The only reason I'm aware that I'm not receiving these notifications is because I see, when I listen t...

  • Newbie
  • Recently, I've noticed that I haven't been receiving notifications of people following/subscribing to a partcular (collaborative) playlist of mine. The only reason I'm aware that I'm not receiving th...
  • 185 Views
  • 0 replies
  • 0 likes
  • Premium
  • 185 Views
  • 0 replies
  • 0 likes

Trying to reset password doesn't work- session expired

Every time spotify sends me a link and I'm trying to enter a new password , I get the note that the session expired, even though I'm resetting within seconds

  • Newbie
  • Every time spotify sends me a link and I'm trying to enter a new password , I get the note that the session expired, even though I'm resetting within seconds
  • Jdrockafella25
  • Newbie
  • 282 Views
  • 1 replies
  • 2 likes
  • Login
  • 282 Views
  • 1 replies
  • 2 likes

Account hacked/taken over.

So I saved an album to my phone this morning and thought I'd check what others I'd got saved as to free some space. Looking in my albums I had a load of artists I'd never heard of, all rap artists.I then went to playlists and had 0, whereas I know I ...

  • Casual Listener
  • So I saved an album to my phone this morning and thought I'd check what others I'd got saved as to free some space. Looking in my albums I had a load of artists I'd never heard of, all rap artists. ...
  • samilpena
  • Newbie
  • 184 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 184 Views
  • 1 replies
  • 0 likes

Not receiving email with new password.

So I want to add spotify to a device, and I need my password, when I ask for it to "send me email of password" I never receive the email. I have verified that its the correct address, and I've checked my spam/junk inbox and nothing. I tried it yester...

  • Newbie
  •   So I want to add spotify to a device, and I need my password, when I ask for it to "send me email of password" I never receive the email. I have verified that its the correct address, and I'v...
  • Ox1
  • Roadie
  • 168 Views
  • 1 replies
  • 0 likes
  • Account
  • 168 Views
  • 1 replies
  • 0 likes

Spotify deal

How do i get the .99 cents for 3 months?

  • Newbie
  • How do i get the .99 cents for 3 months?
  • Ox1
  • Roadie
  • 197 Views
  • 1 replies
  • 0 likes
  • Login
  • 197 Views
  • 1 replies
  • 0 likes

Solved!! music collection after canceling my subscription

Hey guys, unfortunately I will have to cancel my premium account for some months (not able to use it in this time). What will happen to my music collection? Can I upgrade to premium again after a while and still have my old music collection?How long ...

  • Regular
  • Hey guys,   unfortunately I will have to cancel my premium account for some months (not able to use it in this time). What will happen to my music collection? Can I upgrade to premium again af...
  • Ambivalence
  • Community Legend
  • 264 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 264 Views
  • 1 replies
  • 0 likes