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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83191 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104103 Views
10 replies
3 likes
I tried to upgrade to premium, but after I put in my card information and click on "Start my spotify premium" I just clears everything. Any solutions?
I tried to upgrade to premium, but after I put in my card information and click on "Start my spotify premium" I just clears everything. Any solutions?
160 Views
0 replies
0 likes
Hi can't log in when reset password the link days it's expired so cannot log in. I have deleted Spotify and reloaded same thing happens. Any solution helpful.
Hi can't log in when reset password the link days it's expired so cannot log in. I have deleted Spotify and reloaded same thing happens. Any solution helpful.
Casual Listener
468 Views
2 replies
0 likes
Hi, Yesterday my account got hacked, they've changed the email and password to the account, I was able to log on via Facebook but they have now disabled my Facebook account off the spotify account, I've tweeted the SpotifyCares account but have had n...
Hi, Yesterday my account got hacked, they've changed the email and password to the account, I was able to log on via Facebook but they have now disabled my Facebook account off the spotify account, I...
191 Views
0 replies
0 likes
Hi,my partner and i recently got the famiky pack.unfortunately i couldnt log in to the email address he signed up with for my spotify account.how can we go about registering a different email for it? I could not confirm my spotify account.help
Hi,my partner and i recently got the famiky pack.unfortunately i couldnt log in to the email address he signed up with for my spotify account.how can we go about registering a different email for it?...
Newbie
344 Views
2 replies
0 likes
My Spotify is not working when offline although I'm premium
My Spotify is not working when offline although I'm premium
Casual Listener
448 Views
2 replies
0 likes
Hello, I just would like to know if it is normal to pay more when you subscribed from Itune? I'm from Switzerland and I pay CHF 16.- per month but on spotify webside de price is about CHF 12.-. if I cancel my subscription from Itune and I reregistere...
Hello, I just would like to know if it is normal to pay more when you subscribed from Itune? I'm from Switzerland and I pay CHF 16.- per month but on spotify webside de price i...
Casual Listener
450 Views
2 replies
0 likes
Hello, i cancelled my subscription as my old one was about to run out, i did it on my phone and it confirmed that it was cancelled however, i still got charged yesterday for a new month and it shows that my subscription still stands (i cancelled it a...
Hello, i cancelled my subscription as my old one was about to run out, i did it on my phone and it confirmed that it was cancelled however, i still got charged yesterday for a new month and it shows ...
Roadie
213 Views
1 replies
0 likes
My original account seemed to lock me out .... because to pay for premium you needed to sign in outside of the app... and my user ID ..email... or password was wrong... but the app logged in and out just fineMy solution.... create a new account and p...
My original account seemed to lock me out .... because to pay for premium you needed to sign in outside of the app... and my user ID ..email... or password was wrong... but the app logged in and out ...
Community Legend
230 Views
1 replies
0 likes
Hello everyone!My discovery playlist which should upgrade each Monday has not upgraded since 14th September on all my devices. I have already tried to logout and login back and I also uninstalled and reinstalled the app, but none of this solved the p...
Hello everyone! My discovery playlist which should upgrade each Monday has not upgraded since 14th September on all my devices. I have already tried to logout and login back and I also uninstalled a...
205 Views
0 replies
0 likes
I know that Recover Playlists can be useful for many but I'd like to permanently remove them. Any way to do it?
I know that Recover Playlists can be useful for many but I'd like to permanently remove them. Any way to do it?
Community Legend
554 Views
1 replies
0 likes
Dear Spotify, For my work I got a spotify code, for a premium account. If I subscribe for the premium account the only option is to pay by bankaccount.Where is the option to use a gift code?
Dear Spotify, For my work I got a spotify code, for a premium account. If I subscribe for the premium account the only option is to pay by bankaccount. Where is the option to use a gift ...
Casual Listener
489 Views
2 replies
0 likes
I signed up today 30 Sept (first time Spotify user) with the 60-day free trial period. I also added the Family feature with one addional new user. When I look at my account details, it tells me Your Spotify Family plan will automatically renew on 201...
I signed up today 30 Sept (first time Spotify user) with the 60-day free trial period. I also added the Family feature with one addional new user. When I look at my account de...
Casual Listener
472 Views
2 replies
0 likes
I cannot link my Spotify account and use it on my Playstation 3 because it says that it is linked to another PSN account. Unless somebody was using my Spotify account without my knowledge or it was compromised and made a link to their PSN account, th...
I cannot link my Spotify account and use it on my Playstation 3 because it says that it is linked to another PSN account. Unless somebody was using my Spotify account without my knowledge or it...
Community Legend
333 Views
1 replies
0 likes
Hi, I used Spotify while I was travelling in Portugal and now I can't changue my country to Spain. I Cannot select any other country. Can you help me? Thanks
Hi, I used Spotify while I was travelling in Portugal and now I can't changue my country to Spain. I Cannot select any other country. Can you help me? Thanks
261 Views
0 replies
1 likes
Why have I been charged 3 times? Why is there no phone number to call?
Why have I been charged 3 times? Why is there no phone number to call?
Community Legend
331 Views
1 replies
0 likes
I would like to quit using facebook, but i dont want to lose my spotify premium account.Can someone please help me to do this?
I would like to quit using facebook, but i dont want to lose my spotify premium account. Can someone please help me to do this?
296 Views
0 replies
0 likes
I could not find the actual cost of adding family. I only see 50%. Does that mean for every member I add, I will be billed an extra 50% of my premium?Right now I am on a 99c/month (for 3 months) but I am not allowed to add family. When can I add ?
I could not find the actual cost of adding family. I only see 50%. Does that mean for every member I add, I will be billed an extra 50% of my premium? Right now I am on a 99c/month (for 3 months) bu...
Community Legend
1039 Views
3 replies
0 likes
I have paid Premium this month. Today I cancelled my subscription of Spotify Family. But somehow my own personal subscription ended too. I have now Free version of Spotify. I don´t have money in my bank account now, so what can I do?! Regards, Angry ...
I have paid Premium this month. Today I cancelled my subscription of Spotify Family. But somehow my own personal subscription ended too. I have now Free version of Spotify. I don´t have money i...
Community Legend
1337 Views
13 replies
1 likes
Hey, I have also premium and using almost 6-7 months. But I cannot listening my lists offline since yesterday. I've checked my account and everything is ok. Can anybody help me about the problem?offline Thanks.
Hey, I have also premium and using almost 6-7 months. But I cannot listening my lists offline since yesterday. I've checked my account and everything is ok. Can anybody help me about the pro...
Spotify Star
421 Views
3 replies
0 likes
when i do a claim form i get the message "your session has ended". I"m so ticked off cause i know this is a false charge to my account.i have been charged since cancelling my premium service on 9/16/2015. I now have a $49.68 overdraft balance on my b...
when i do a claim form i get the message "your session has ended". I"m so ticked off cause i know this is a false charge to my account.i have been charged since cancelling my premium service on 9/16/...
Community Legend
640 Views
6 replies
1 likes
