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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9926 Views
  • 3 replies
  • 9 likes
  • Security
  • 9926 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 494016 Views
  • 981 replies
  • 112 likes
  • Account
  • 494016 Views
  • 981 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213988 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213988 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122699 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122699 Views
  • 72 replies
  • 12 likes

My subscription

How do I cancel my subscription?

  • Newbie
  • How do I cancel my subscription?
  • Nico
  • Community Legend
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

No starred playlist on mobile

Hi,My starred playlist just disappeared on my mobile. But I can see it on my PC. Weird...I've already deleted the app with app the app data and installed again. No difference.Please can someone help me?Thanks.

  • Newbie
  • Hi, My starred playlist just disappeared on my mobile. But I can see it on my PC. Weird... I've already deleted the app with app the app data and installed again. No difference. Please can s...
  • jonasherdegen
  • Community Legend
  • 1394 Views
  • 1 replies
  • 1 likes
  • Premium
  • 1394 Views
  • 1 replies
  • 1 likes

local files

hey guys so recently ive been downloading music to my itunes library and trying to put it on my spotify playlist. whenever i click on my local files to see my music all it does is show the loading circles and it just stays on it for hours and i cant ...

  • Newbie
  • hey guys so recently ive been downloading music to my itunes library and trying to put it on my spotify playlist.  whenever i click on my local files to see my music all it does is show the load...
  • bbav
  • Newbie
  • 548 Views
  • 2 replies
  • 1 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 548 Views
  • 2 replies
  • 1 likes

I don't want Facebook with my Spotify anymore

Hello, I don't want Facebook with my Spotify Premium anymore. Any suggestions how to delete Facebook and log in into Spotify Premium only with email and password? If that's not an option, what other options I have? Thanks.

  • Newbie
  • Hello,   I don't want Facebook with my Spotify Premium anymore. Any suggestions how to delete Facebook and log in into Spotify Premium only with email and password? If that's not an option, wh...
  • jonasherdegen
  • Community Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 188 Views
  • 1 replies
  • 0 likes

Deleting account

Hello. Ive installed spotify in my phone.. And the first time i logged in, i used my fb to log in.After some time, i logged out and decided to create an account in spotify(the one with username,password, and email)...And i want to connect THIS new ac...

  • Newbie
  • Hello. Ive installed spotify in my phone.. And the first time i logged in, i used my fb to log in. After some time, i logged out and decided to create an account in spotify(the one with username,pas...
  • jonasherdegen
  • Community Legend
  • 202 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 202 Views
  • 1 replies
  • 0 likes

Solved!! Charged three times

I just got spotify premium and have been charged three times after getting premium today

  • Casual Listener
  • I just got spotify premium and have been charged three times after getting premium today
  • fender7373
  • Newbie
  • 884 Views
  • 5 replies
  • 1 likes
  • 884 Views
  • 5 replies
  • 1 likes

Solved!! My ghost premium account

Hello, I have got a little bit a weird problem. I call it a ghost premium account because I have not paid for a premium account, I haven't clicked on any banner or anything and from one moment to the other I have a premium account. As on my mobile ph...

  • Casual Listener
  • Hello,   I have got a little bit a weird problem. I call it a ghost premium account because I have not paid for a premium account, I haven't clicked on any banner or anything and from one mome...
  • Ox1
  • Roadie
  • 544 Views
  • 3 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 544 Views
  • 3 replies
  • 0 likes

Can't cancel my premium subscription, help

My name is Asael Estrada and I am trying to cancel my premium subscription but spotify tells me I have to cancel it through ITunes and app store but nothing appears about my subscription and it doesn't appear in spotify either. I don't know what to d...

  • Newbie
  • My name is Asael Estrada and I am trying to cancel my premium subscription but spotify tells me I have to cancel it through ITunes and app store but nothing appears about my subscription and it doesn...
  • James
  • Spotify
  • 231 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 231 Views
  • 1 replies
  • 0 likes

cancelation payment

I canceled my account 2 months ago and am still getting charged on my card for premium account

  • Casual Listener
  • I canceled my account 2 months ago and am still getting charged on my card for premium account
  • jamiedanellexox
  • Casual Listener
  • 260 Views
  • 2 replies
  • 0 likes
  • Account
  • 260 Views
  • 2 replies
  • 0 likes

Permantly Delete My Spotify Account

Hello,I apologize but I would like my spotify account permantly deleted. Thank you

  • Newbie
  • Hello, I apologize but I would like my spotify account permantly deleted. Thank you
  • Ox1
  • Roadie
  • 451 Views
  • 3 replies
  • 0 likes
  • Other
  • 451 Views
  • 3 replies
  • 0 likes

What happens if I ge family package whilst having premium account?

Let's say I pay 10 TL for myself as premium user and would like to get one more too and it offers me to pay 15 TL. So what do I need to do? I need to upgrade it to the family option and pay 25 TL in the month or I pay only 5 in the month?

  • Newbie
  • Let's say I pay 10 TL for myself as premium user and would like to get one more too and it offers me to pay 15 TL. So what do I need to do? I need to upgrade it to the family option and pay 25 TL in ...
  • Ox1
  • Roadie
  • 442 Views
  • 1 replies
  • 0 likes
  • 442 Views
  • 1 replies
  • 0 likes

no soy capaz de vincular fb con spotify

Buenos dias, he desvinculado mi cuenta de facebook con spotify, por error, quiero volver a vincularla pero no me permite acceder, me dice que contraseña o usuario son erróneos, no me deja cambiarlos ni acceder ni nada. Ayuda please

  • Casual Listener
  • Buenos dias,   he desvinculado mi cuenta de facebook con spotify, por error, quiero volver a vincularla pero no me permite acceder, me dice que contraseña o usuario son erróneos, no me deja ca...
  • inmaculadaspoti
  • Casual Listener
  • 320 Views
  • 2 replies
  • 0 likes
  • Account
  • 320 Views
  • 2 replies
  • 0 likes

Lost all my music

Hello I have recently found a song then gone to save into my Spotify acount (as I do all the time) going back onto "my music" nothing was there but the song I downloaded. I went to search for other songs I had previously saved and they were no longer...

  • Casual Listener
  • Hello I have recently found a song then gone to save into my Spotify acount (as I do all the time) going back onto "my music" nothing was there but the song I downloaded. I went to search for other s...
  • James
  • Spotify
  • 616 Views
  • 5 replies
  • 0 likes
  • Premium
  • 616 Views
  • 5 replies
  • 0 likes

Problem with offline songs

Hello, im a premium member since yesterday because i want to use Spotify especially offline in gym or in my car... But i realized that not every song can be play offline. So i would like to know how i can identify which of the songs of an artist can ...

  • Casual Listener
  • Hello,   im a premium member since yesterday because i want to use Spotify especially offline in gym or in my car... But i realized that not every song can be play offline. So i would like to ...
  • Ambivalence
  • Community Legend
  • 271 Views
  • 3 replies
  • 0 likes
  • Premium
  • 271 Views
  • 3 replies
  • 0 likes

Account on hold

My premium account is on hold for missing payment, but I received a payment confirmation, this is the 5th day, any advice?

  • Newbie
  • My premium account is on hold for missing payment, but I received a payment confirmation, this is the 5th day, any advice?
  • kbrooksc
  • Community Legend
  • 1034 Views
  • 1 replies
  • 1 likes
  • Subscription
  • 1034 Views
  • 1 replies
  • 1 likes

Spotify Premium has charged me twice over past few months

Spotify - I have filled out the contact form and received no response. I have been charged two $12.99 charges on my account since August (I have the receipts from Apple) and need to have these double charges removed because this seems to be a somewha...

  • Newbie
  • Spotify -    I have filled out the contact form and received no response.  I have been charged two $12.99 charges on my account since August (I have the receipts from Apple) and need...
  • kbrooksc
  • Community Legend
  • 217 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 217 Views
  • 1 replies
  • 0 likes

I can't log into my account for unknown reasons

I had a different spotify account and when I woke up this morning it was logged out. I tried to log back in and it's telling me my password and username are incorrect. Odd, because I didn't change my password and I use spotify everyday while I work. ...

  • Newbie
  • I had a different spotify account and when I woke up this morning it was logged out. I tried to log back in and it's telling me my password and username are incorrect. Odd, because I didn't change my...
  • kbrooksc
  • Community Legend
  • 267 Views
  • 1 replies
  • 0 likes
  • Security
  • 267 Views
  • 1 replies
  • 0 likes

Free Premium Trial error.

Hey guys, First off I'd like to say that for some reason I believed that I had 2 different accounts. One logs in via Facebook - which uses email address 1 - and one that I log in to via username/password and has an entirely different email - email ad...

  • Newbie
  • Hey guys,   First off I'd like to say that for some reason I believed that I had 2 different accounts. One logs in via Facebook - which uses email address 1 - and one that I log in to via user...
  • kbrooksc
  • Community Legend
  • 626 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 626 Views
  • 1 replies
  • 0 likes

Why was I charged 5 times by Spotify on the same day

I just noticed that I was charged by Spotify for 12.99 5 times and confirmed this with my bank. What gives spotify? This is unheard of and from what I'm reading I'm not the only one who has suffered from this error. This is ridiculous. I sent in the ...

  • Newbie
  • I just noticed that I was charged by Spotify for 12.99 5 times and confirmed this with my bank. What gives spotify? This is unheard of and from what I'm reading I'm not the only one who has suffered ...
  • kbrooksc
  • Community Legend
  • 272 Views
  • 1 replies
  • 1 likes
  • Subscription
  • 272 Views
  • 1 replies
  • 1 likes

Simultaneously playing

I would like to know if there's any way to play the same music in more than one device at the same time. If i get a family account i would be able to do this? the family's account allows that all devices conect play the same music at the same time? C...

  • Newbie
  • I would like to know if there's any way to play the same music in more than one device at the same time. If i get a family account i would be able to do this? the family's account allows that all dev...
  • kbrooksc
  • Community Legend
  • 170 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 170 Views
  • 1 replies
  • 0 likes