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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

81658 Views

9 replies

2 likes

Account
Login
  • 81658 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

656969 Views

13 replies

4 likes

Account
  • 656969 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

738126 Views

18 replies

29 likes

  • 738126 Views
  • 18 replies
  • 29 likes

How do I change my payment settings

They didn't give me the option to change my account settings or a email now I have lost my premium subscription

Casual Listener

They didn't give me the option to change my account settings or a email now I have lost my premium subscription

Merik

Community Legend

205 Views

1 replies

0 likes

  • 205 Views
  • 1 replies
  • 0 likes

Manual Verification

I'm going to be an incoming fresmen at the University of Oregon, but I cannot get the student discount. How do I apply for manual verification?

Casual Listener

I'm going to be an incoming fresmen at the University of Oregon, but I cannot get the student discount. How do I apply for manual verification?

Nico

Community Legend

1409 Views

3 replies

0 likes

Premium
  • 1409 Views
  • 3 replies
  • 0 likes

Solved!! Signed up for student discount

Got charged the $4.99 and they couldn't find my info how I've sent then emails and all i just get is a automatic reply what do i do?

Casual Listener

Got charged the $4.99 and they couldn't find my info how I've sent then emails and all i just get is a automatic reply what do i do?

ACAB54

Casual Listener

254 Views

2 replies

0 likes

Subscription
  • 254 Views
  • 2 replies
  • 0 likes

Solved!! Tarjetas de regalo

Los codigos de las tarjetas de regalo funcionan en todo el mundo?

Casual Listener

Los codigos de las tarjetas de regalo funcionan en todo el mundo?

Ramarbert

Newbie

2415 Views

4 replies

0 likes

Subscription
  • 2415 Views
  • 4 replies
  • 0 likes

two account in one account

My friend and I have a problem. I logged in on my spotify on her computer, and from that moment on or account mixed together. So if she logged in in her account she is getting my numbers, playlist an also my photo. But is she getting to her account t...

Newbie

My friend and I have a problem. I logged in on my spotify on her computer, and from that moment on or account mixed together. So if she logged in in her account she is getting my numbers, playlist an...

Nico

Community Legend

180 Views

1 replies

0 likes

Account
  • 180 Views
  • 1 replies
  • 0 likes

Third party devices with Facebook account

Hello everyone, As many before me, I created an account using Facebook login and now I'm using Spotify Premium. Problem is that I would need to access the configuration for creating a device password to use with my Raspberry Pi, but I cannot find the...

Newbie

Hello everyone,   As many before me, I created an account using Facebook login and now I'm using Spotify Premium. Problem is that I would need to access the configuration for creating a device...

275 Views

0 replies

0 likes

Account
Login
Premium
  • 275 Views
  • 0 replies
  • 0 likes

Solved!! HELP- Someone has hacked my premium account

My premuim account has been hacked. The email has been changed that is assocaited to my account as well as the password. I can no longer access the account to make any updates. I submitted a support request, with the correct email address in the body...

Newbie

My premuim account has been hacked. The email has been changed that is assocaited to my account as well as the password.   I can no longer access the account to make any updates. I submitted a...

DasPeter

Community Legend

945 Views

3 replies

0 likes

Subscription
  • 945 Views
  • 3 replies
  • 0 likes

Cannot set my password. Always comes up form expired.

Been trying to get my spotty account on my iPhone. My password and login name do not match. Cannot reset password. Tried numerous times for 2 weeks. Reset always comes back form expired

Newbie

Been trying to get my spotty account on my iPhone. My password and login name do not match. Cannot reset password. Tried numerous times for 2 weeks. Reset always comes back form expired

199 Views

0 replies

0 likes

Free
  • 199 Views
  • 0 replies
  • 0 likes

Solved!! validate student details

Hi When I try to subscribe to student discount it says "We were unable to validate your student details. Please check your status and try again." Although I'm using my university email address.

Casual Listener

Hi   When I try to subscribe to student discount it says "We were unable to validate your student details. Please check your status and try again."   Although I'm using my university em...

osornios

Spotify Star

77498 Views

5 replies

0 likes

Premium
  • 77498 Views
  • 5 replies
  • 0 likes

wrong email

For some reasont the wrong email address is associated with my Spotify account. It's a really old one from Facebook that I don't use anymore and now I can't reset my password on Spotify and I can't login at all.

Regular

For some reasont the wrong email address is associated with my Spotify account. It's a really old one from Facebook that I don't use anymore and now I can't reset my password on Spotify and I can't l...

Nico

Community Legend

421 Views

5 replies

0 likes

Account
Login
  • 421 Views
  • 5 replies
  • 0 likes

Student discount removed

I've had the $4.99 sudent premium subsciption. I had to update my crdit card details; it charged me $9.99 and says I will be charged that from now on. Any reason why this might be happening? Ryan

Casual Listener

I've had the $4.99 sudent premium subsciption. I had to update my crdit card details; it charged me $9.99 and says I will be charged that from now on.   Any reason why this might be happening?...

Taylor

Community Legend

396 Views

2 replies

0 likes

Account
Premium
Subscription
  • 396 Views
  • 2 replies
  • 0 likes

Resubbing failed, but bank account charged.

Hi there guys, I just paid for premium. My bank account was charged 9,99 euro by Ayden in the Netherlands.I paid from my Rabobank account through iDEAL. Yet I wasn't upgraded as I got an error when finalizing on the Spotify Website. Can you please fi...

Casual Listener

Hi there guys,   I just paid for premium. My bank account was charged 9,99 euro by Ayden in the Netherlands. I paid from my Rabobank account through iDEAL.   Yet I wasn't upgraded as I...

Aragornius

Casual Listener

326 Views

1 replies

0 likes

Account
Premium
Subscription
  • 326 Views
  • 1 replies
  • 0 likes

Premium account but the app says free

I have a premium account but when I go to the app it tells me that I have a free account, so I can't use the offline mode

Newbie

I have a premium account but when I go to the app it tells me that I have a free account, so I can't use the offline mode

OviiiOne

Community Legend

298 Views

2 replies

0 likes

Account
Free
Premium
  • 298 Views
  • 2 replies
  • 0 likes

Problem with Facebook login and account

Hi, I usually logged on to Spotify using my facebook.com account but I've lost access to that facebook account. As such I cannot log into Spotify at all and enjoy my premium subscription. I do however still have access to the email address assiocated...

Newbie

Hi, I usually logged on to Spotify using my facebook.com account but I've lost access to that facebook account. As such I cannot log into Spotify at all and enjoy my premium subscription. I do howeve...

OviiiOne

Community Legend

319 Views

2 replies

0 likes

Account
Login
Premium
Subscription
  • 319 Views
  • 2 replies
  • 0 likes

Solved!! How do I get premium for 99 cents 3 month subscription

I was trying to get premium Spotify for the 3 months 99 cents subscription like a few friends of mine but I never see the offer where do I go to get this subscription

Casual Listener

I was trying to get premium Spotify for the 3 months 99 cents subscription like a few friends of mine but I never see the offer where do I go to get this subscription

Nico

Community Legend

1320 Views

3 replies

0 likes

  • 1320 Views
  • 3 replies
  • 0 likes

email address has been deleted

my email address has been delted so I cannot change my username or password because i cannot receive the email to change either one.

Newbie

my email address has been delted so I cannot change my username or password because i cannot receive the email to change either one.

Nico

Community Legend

303 Views

1 replies

0 likes

Login
  • 303 Views
  • 1 replies
  • 0 likes

Cannot Log In!

i am not able to log in through facebook or with a users/password on my PC - it works on my phone and other devices but not here. it was working fine for over a year and this started about 1.5 weeks ago

Casual Listener

i am not able to log in through facebook or with a users/password on my PC - it works on my phone and other devices but not here. it was working fine for over a year and this started about 1.5 weeks ...

MauriceMV

Spotify Star

395 Views

3 replies

0 likes

Login
  • 395 Views
  • 3 replies
  • 0 likes

Solved!! Had Spotify Unlimited, now I can't resubscribe to it

So I cancelled my subscription for the reason that I will be travelling and wouldn't have used it but I remember there was clear "resubscribe" button on the profile page. Now, when I have returned and not even 30 days have passed I can't seem to find...

Newbie

So I cancelled my subscription for the reason that I will be travelling and wouldn't have used it but I remember there was clear "resubscribe" button on the profile page. Now, when I have returned an...

Profanatic

Newbie

2398 Views

2 replies

0 likes

Subscription
Unlimited
  • 2398 Views
  • 2 replies
  • 0 likes

Form expired

I signed up for the trial and now it's saying form expired. Please remove me from this

Newbie

I signed up for the trial and now it's saying form expired. Please remove me from this

Merik

Community Legend

254 Views

1 replies

0 likes

Account
  • 254 Views
  • 1 replies
  • 0 likes