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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
81601 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
656755 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
737872 Views
18 replies
29 likes
PlanFreeCountrySerbiaDevicelaptop (acer)Operating SystemWindows 10 Hi! I've got a problem. I logged in spotify using my facebook account while I was in Greece. More than two weeks have passed and I couldn't use it anymore so I wanted to change the co...
Plan Free Country Serbia Device laptop (acer) Operating System Windows 10 Hi! I've got a problem. I logged in spotify using my facebook account while I was in Greece. More than two we...
Moderator
460 Views
1 replies
0 likes
PlanFreeCountryUKOperating SystemWindows 10 My Question or Issue I'm trying to reset my password using https://www.spotify.com/uk/password-reset/ which seems to work, but the reset email never arrives. It's an @yahoo.co.uk email address and the Spoti...
Plan Free Country UK Operating System Windows 10 My Question or Issue I'm trying to reset my password using https://www.spotify.com/uk/password-reset/ which seems to ...
Casual Listener
1942 Views
4 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Community Legend
452 Views
1 replies
0 likes
PlanPremiumCountryUSA My Question or IssueMy email address is greyed out because I originally logged in through Facebook. I no longer have access to that address.
Plan Premium Country USA My Question or Issue My email address is greyed out because I originally logged in through Facebook. I no longer have access to that address.
Spotify Star
507 Views
1 replies
0 likes
PlanFreeCountryUSADeviceDell XPS 15Operating SystemWindows 10 My Question or IssueEvery time I attempt to change my birthday, since it was accidentally made April 2nd instead of April 1st, it claims my profile is saved, but the date is still wrong. I...
Plan Free Country USA Device Dell XPS 15 Operating System Windows 10 My Question or Issue Every time I attempt to change my birthday, since it was accidentally made April 2nd instead...
Spotify Star
933 Views
1 replies
0 likes
PlanFree CountryBrazil DeviceNotebook Operating SystemWindows 10 My Question or IssueI am having problems to make login in computer and this is only happening in my notebook at the downloaded version of spotify.I already tried changing the password m...
Plan Free Country Brazil Device Notebook Operating System Windows 10 My Question or Issue I am having problems to make login in computer and this is only happ...
Casual Listener
965 Views
2 replies
0 likes
Hi,So, i cant Connect my second account to Duo plan after verification address, because website tells me that the problem has occured and I should try again later. Here is a scrennshot down below.PlanPremium DuoCountryPoland My Question or IssueHow c...
Hi, So, i cant Connect my second account to Duo plan after verification address, because website tells me that the problem has occured and I should try again later. Here is a scrennshot down be...
Moderator
496 Views
1 replies
0 likes
PlanFamily PremiumCountryTurkeyDeviceIphone 6s+, Windows PC, Windows LaptopOperating SystemiOS 13, Windows 10 My Question or IssueI originally planned to remove my facebook account from my spotify account however as I discovered later that if an acco...
Plan Family Premium Country Turkey Device Iphone 6s+, Windows PC, Windows Laptop Operating System iOS 13, Windows 10 My Question or Issue I originally planned to remove my fa...
Spotify Star
562 Views
1 replies
0 likes
PlanPremiumCountrySouth AfricaDevicelaptopOperating SystemWindows 7 My Question or IssueI have problems updating my profile information. On the "edit profile" information, everything is grayed out and cannot be updated.I think I have initially create...
Plan Premium Country South Africa Device laptop Operating System Windows 7 My Question or Issue I have problems updating my profile information. On the "edit profile" informati...
Community Legend
335 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceSamsung Galaxy A8, Desktop AppOperating SystemWindows 10, Android 9 My Question or IssueI created my Spotify account with my own Facebook account. However, someday, my ex-girlfriend was using it from her cellphone and it...
Plan Premium Country Canada Device Samsung Galaxy A8, Desktop App Operating System Windows 10, Android 9 My Question or Issue I created my Spotify account with my own Facebook accoun...
268 Views
0 replies
0 likes
PlanFree/Premium duoCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can't seem to easily switch which account I'm using from the home screen without loggin...
Plan Free/Premium duo Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I c...
Spotify Star
525 Views
1 replies
0 likes
Hello! Spotify will not let me change my country in the settings. I live in Vietnam, every time I enter the Hanoi postal code it says code invalid. It also isn't working because it says my country doesn't match my payment method because it is a Canad...
Hello! Spotify will not let me change my country in the settings. I live in Vietnam, every time I enter the Hanoi postal code it says code invalid. It also isn't working because it says my c...
Community Legend
782 Views
3 replies
0 likes
PlanPremiumIvory Coast DeviceiPhone SE, Macbook Pro, HP Omen (stolen)Operating SystemiOs and Windows X My Question or Issue Hi all. Unfortunately, on April 11th, I got robbed during the night and my laptop and phones got stolen. I got the footage of ...
Plan Premium Ivory Coast Device iPhone SE, Macbook Pro, HP Omen (stolen) Operating System iOs and Windows X My Question or Issue Hi all. Unfortunately, on Apr...
Spotify Star
1101 Views
6 replies
0 likes
This was marked as solved by Spotify staff. It's not solved after 3 years. Time for Spotify to catch up and offer at least Lossless CD level quality now like Tidal, Amazon Music, Qobuz do. Spotify premium is compressed sounding. NOT SOLVED; https://c...
This was marked as solved by Spotify staff. It's not solved after 3 years. Time for Spotify to catch up and offer at least Lossless CD level quality now like Tidal, Amazon Music, Qobu...
Spotify Star
2211 Views
4 replies
7 likes
When I search for my name on the artist app it does not appear. However, it does appear on spotify. I have not been able to claim it.
When I search for my name on the artist app it does not appear. However, it does appear on spotify. I have not been able to claim it.
Spotify Star
453 Views
1 replies
0 likes
PlanPremiumCountryUS Operating SystemWindows 10 My Question or Issuei have an account that is connected to a deleted facebook account that didn't have a password or anything and it's premium so i'll be charged until it is deleted.
Plan Premium Country US Operating System Windows 10 My Question or Issue i have an account that is connected to a deleted facebook account that didn't have a password or anythi...
Spotify Star
393 Views
1 replies
0 likes
Hi i have problem logging in. When i enter my email and password it gives an error and says youre off line while im not. And when i ask for verifing me by email when i tap on the link ro log in it goes through the app but cant log in. My friend had t...
Hi i have problem logging in. When i enter my email and password it gives an error and says youre off line while im not. And when i ask for verifing me by email when i tap on the link ro log in it go...
Spotify Star
804 Views
3 replies
0 likes
My app randomly logged me out.Now I can't seem to log in by any means, first it says I'm offline and if I try to get an confirmation email, it instantly says that the confirmation link is not valid. I saw some similar problems but none of the fixes r...
My app randomly logged me out. Now I can't seem to log in by any means, first it says I'm offline and if I try to get an confirmation email, it instantly says that the confirmation link is not valid...
Spotify Legend
6411 Views
5 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
368 Views
1 replies
0 likes
I briefly deactivated my FB account, and since reactivating it, my FB name and pic don't display on Spotify, although everything else appears fine - e.g. I can still see playlists, friend activity etc.I'm a Premium subscriber and this is happening on...
I briefly deactivated my FB account, and since reactivating it, my FB name and pic don't display on Spotify, although everything else appears fine - e.g. I can still see playlists, friend activity et...
Casual Listener
402 Views
1 replies
0 likes
