Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanPremiumCountryUKDeviceChrome web player, AndroidOperating SystemChromebook 14, Android Oreo My Question or Issue Lots of songs have suddenly become unavailable (greyed out) in the last two days - I know this is supposed to indicate when songs are...
I recently signed up, and set my display name to my first name, not realizing this field would not be editable. I'd like to add my last name. I understand that my username is unchangeable, and is a random string - that's fine. I'm just looking to edi...
Hi there, my name is KVMTZ and I upload my music to Spotify through my distributor Distrokid. A few months ago, I asked them if they could change my artist name on platforms from 'Kvmtz' to 'KVMTZ' (similar to FKJ, DKVPZ, etc) , and they claimed they...
Soon I'm going in vacation in spain and i know that you can only use Spotify abroad for 14 days i wanted to know if it was safe to when i get in Spain that i should go in my settings and just change the country of my account for the time I'm being an...
Hi, auf meinem Android erkennt die App nicht, dass ich ein Premium Abo habe. Im Browser am PC hingegen funktioniert es. Habe neuinstalliert, mehrfach neu an und abgemeldet, Zahlungsstatus überprüft. Was kann ich tun?
Can't copy a playlist I made on my personal page to my artist profile page. I copied the link from the playlist to the empty box below "artist playlists" on my artist profile page, but without any luck. The green "save" - button remains inactive. It ...
Hi,At the beginning of January I upgraded to family through my (only) Spotify account and paid the £14.99 by card now on continuous authority.I am still being charged £9.99 through my mobile phone company. They can’t help and stop the charge. Spoke t...
I came to create an account just to see what music is available. Turns out spotify made this account without my permission with my facebook account without my knowledge (which i dont use). It also used my email address. It's super creepy, and i would...
Last week I noticed on my Last.fm page that some weird songs had been listened to, and being that I have both accounts sync'd up . It seemed rather weird so I changed passwords and nothign happened for like a week... untill today. In the morning I sa...
PlanPREMIUMDEVICE Iphone, TV, Playstation Hi all,i've a big problem to solve, i've use in the last month a premium account throgh a card bought at mediamarkt (the card that gives you 6month of premium).Today i've create a new account with the same em...
PlanWas premium, now freeCountrycanadaDevicelaptop (unsure what kind)Operating Systemwindows 10My Question or IssueSo ive been trying to delete my account for about an hour now, I'm not leaving for good just looking to make a new one. Ive been throug...
Hi all, I just upgraded to a family account, and as I hit enter I realised I had put the wrong house number in the address used to confirm we live in the same place (380 instead of 308).Under 'Account Settings' I only see my postcode. How can I chang...
I have an account that I used to use but I changed to a new account with a new email and started using premium. I no longer can access the email of the old account so how do I go about deleting it? ThanksAbbey
PlanPremiumCountrySwedenDevicePC, iPhone 7 Operating SystemWindows 10 My Question or IssueWhen I opened Spotify today on my computer I saw that most of my playlists were missing. Some playlists that earlier were sorted into folders are now placed in ...
i was suddenly logged out from my account from all devices and i don't have control under my old e-mail adress, which is connected to my account. is there any option now to get back my account?
I originaly made my account with Facebook with a Family Plan, but several months ago I deleted my Facebook and just kept using Spotify as it was. But I now have a random number as my ID and can't chenage my email nor any other information. Is there a...
Sorry if I’m not posting this in the right place, I’m new to this. Please bring back the ability to edit the order of songs in a playlist (I currently don’t have this feature on my iPhone or iPad but haven’t checked if I can still do it on desktop, s...
PlanPremiumCountry CanadaDeviceiPhone 7Operating SystemiOS 12.1.4 cannot connect to Spotify premium from Nike Running app 5.21.2 when connecting all I get is it sitting there spinning.
Hello guys,the weekend i was on the feel festival at Bergheider See in Germany. On my way with the train there was a group of 3 or 4 woman. They heared loud music and on my question, if they play via spotify, they sayed yes.Now i met one of these wom...
I have another spotify account with username yy. However, I forget the email address i used for logging two months ago. Currently I need to find it back for deactiavte the premium account. Please advice where can get the support for this.