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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

84738 Views

9 replies

2 likes

Account
Login
  • 84738 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

661587 Views

13 replies

4 likes

Account
  • 661587 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

743619 Views

18 replies

29 likes

  • 743619 Views
  • 18 replies
  • 29 likes

Solved!! If I resubscribe to Premium, do my Saved Artists reappear?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Cannot use my email again

Hi to everyone, I'm asking your help because i've faced some problems while trying to create an account. First of all, I had a previous account which I deleted and if I try to log in obviously I can't because the email isn't associated with any accou...

Visitor

Hi to everyone, I'm asking your help because i've faced some problems while trying to create an account.  First of all, I had a previous account which I deleted and if I try to log in obviously...

Joel-M

Composer

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Account details lost

PlanPremiumCountryUKDeviceMultipleOperating SystemMulitble My Question or IssueI've got myself in a right mix up with my long held account, which is family premium/ the password is now not working and the email the reset is sent to I think in long go...

Visitor

Plan Premium Country UK Device Multiple Operating System Mulitble   My Question or Issue I've got myself in a right mix up with my long held account, which is family premium/ the passw...

Joel-M

Composer

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Can’t link my facebook account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueso a few years ago i created my facebook account and my spotify linked with it, i decided to ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue so a fe...

Joel-M

Composer

485 Views

1 replies

0 likes

Account
Login
  • 485 Views
  • 1 replies
  • 0 likes

Am I able to use Spotify Premium in both the USA & Mexico (unlimited) ?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue is hoping to find out if Spotify Premium will work in both the USA & Mexico (unlimited) with...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue is hopin...

AdamDamon

Community Legend

4570 Views

1 replies

0 likes

  • 4570 Views
  • 1 replies
  • 0 likes

Unable to register new account with VPN

Hello,It has been a few weeks since it has been impossible to register a new account if you use a VPN (specifically NordVPN).I would like to understand if it is a NordVPN issue rather than Spotify related.The registration page is: https://www.spotify...

Newbie

Hello, It has been a few weeks since it has been impossible to register a new account if you use a VPN (specifically NordVPN). I would like to understand if it is a NordVPN issue rather than Spotif...

Maxim

Spotify Star

6575 Views

1 replies

0 likes

Account
  • 6575 Views
  • 1 replies
  • 0 likes

Superuser Contribution My account made with facebook is deleted

PlanFreeCountryUSDeviceAll of my devices(Windows PC, Galaxy Note 10+, Ipad Pro 12.9 3rd)Operating SystemiOS 13, Android 10, Windows 10 My Question or IssueI made a spotify account with my facebook account(username : 31ilu5m5muunoxnmrrgo5w5etcty).Then...

Visitor

Plan Free Country US Device All of my devices(Windows PC, Galaxy Note 10+, Ipad Pro 12.9 3rd) Operating System iOS 13, Android 10, Windows 10   My Question or Issue I made a spotify ac...

Elena

Moderator

1100 Views

3 replies

1 likes

  • 1100 Views
  • 3 replies
  • 1 likes

Superuser Contribution Block users

I believe Spotify should let you block other users. A guy from my high school has been harassing me for years and I recently I blocked him on all social media platforms except Spotify. There is no way to block him on Spotify. He still follows me and ...

Casual Listener

I believe Spotify should let you block other users. A guy from my high school has been harassing me for years and I recently I blocked him on all social media platforms except Spotify. There is no wa...

kmarshello

Casual Listener

1902 Views

8 replies

7 likes

  • 1902 Views
  • 8 replies
  • 7 likes

Account

PlanFreeCountryItaly DeviceRedmi Note 8TOperating System Android My Question or IssueHi today I wanted to listen to my playlist on Spotify but the password did not work, so I went to the site to reset it but it said that my email address was not link...

Visitor

Plan Free Country Italy   Device Redmi Note 8T Operating System  Android    My Question or Issue Hi today I wanted to listen to my playlist on Spotify but the password ...

Jose_M

Spotify Star

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

How to connect my Facebook account to my new Spotify account ?

PlanFreeCountry DeviceDell PC and Android smartphone Hello all,I would like to pair my Facebook account with my new Spotify account. However my FB account is already paired with another account.The user ID for the Spotify entry in Facebook's list of ...

Visitor

Plan Free Country   Device Dell PC and Android smartphone   Hello all, I would like to pair my Facebook account with my new Spotify account. However my FB account is already paired ...

Joel-M

Composer

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes

Superuser Contribution My song list on other artist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuehelp me i don't have artist page but i have song in Spotify and my distributir is indiefy my ...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue help me...

Ivan

Spotify Legend

418 Views

2 replies

0 likes

  • 418 Views
  • 2 replies
  • 0 likes

Playlists have disappeared and I can't access my account

Hello,I woke up this morning and from my other account I realised that 6 out of 7 of my playlists disappeared. I then tried logging in but it tells me password and username is incorrect. Did I get Hacked? Can someone please help me?Here is the link t...

Visitor

Hello, I woke up this morning and from my other account I realised that 6 out of 7 of my playlists disappeared. I then tried logging in but it tells me password and username is incorrect. Did I get ...

Billy-J

Spotify Star

330 Views

1 replies

0 likes

Account
Login
  • 330 Views
  • 1 replies
  • 0 likes

Solved!! I can’t find my playlist

PlanFree DeviceiPhone 6/iPad mini 2 My Question or IssueA while ago I had an account with the username ray313 with a playlist called “playlist”. I had problems signing in but with the same email I was able to make another account I believe. With this...

Visitor

  Plan Free   Device iPhone 6/iPad mini 2     My Question or Issue A while ago I had an account with the username ray313 with a playlist called “playlist”. I had problems...

Jose_M

Spotify Star

1804 Views

2 replies

0 likes

  • 1804 Views
  • 2 replies
  • 0 likes

Superuser Contribution I keep gettin the "New login to Spotify" emails

I keep gettin the "New login to Spotify" emails like 2-3 times everyday. I have changed my password and i have signed out everywhere and reviewed which applications have access to my account. How do I stop people from loggin in to my account?

Newbie

I keep gettin the "New login to Spotify" emails like 2-3 times everyday. I have changed my password and i have signed out everywhere and reviewed which applications have access to my account. How do ...

Ivan

Spotify Legend

656 Views

2 replies

0 likes

Account
Login
Other
  • 656 Views
  • 2 replies
  • 0 likes

Help unlink student account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI got hacked by someone in Brazil. I am trying to get spotify premium. I have gone back to my...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I got h...

Joel-M

Composer

672 Views

1 replies

0 likes

Account
Premium
Subscription
  • 672 Views
  • 1 replies
  • 0 likes

Spotify For Artists Profile Picture

Whenever I try to change my profile picture for my artist page, it reverts to a black screen and shows my single cover as my profile picture. Can anybody help me with that?

Newbie

Whenever I try to change my profile picture for my artist page, it reverts to a black screen and shows my single cover as my profile picture. Can anybody help me with that?    

Billy-J

Spotify Star

687 Views

1 replies

0 likes

Account
  • 687 Views
  • 1 replies
  • 0 likes

email notifications

PlanPremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI used to receive emails whenever I would log into my spotify account, and now (without changing anything) do not receive emails regarding log ins. I’d lik...

Casual Listener

Plan Premium Country     Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I used to receive emails whenever I would log into my spotify acc...

Billy-J

Spotify Star

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

How can i get an artist page deleted?

Something embarrassing has been posted under an artist page with my full name and i want it to get deleted. It got quite some views so it also automatically uploaded the content to YouTube. I've asked the person if he could delete it but after a mont...

Casual Listener

Something embarrassing has been posted under an artist page with my full name and i want it to get deleted. It got quite some views so it also automatically uploaded the content to YouTube. I've aske...

Billy-J

Spotify Star

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

reporting premium account seller

I don´t know where to report those seller so I do it right here, I cant believe someone can sell without trouble now about 1400 Spotify Upgrades with his business company Offer on eBayREMOVED Ebay SellerREMOVED His homepageREMOVED *community rock sta...

Visitor

I don´t know where to report those seller so I do it right here, I cant believe someone can sell without trouble now about 1400 Spotify Upgrades with his business company   Offer on eBay REMO...

Billy-J

Spotify Star

956 Views

1 replies

0 likes

  • 956 Views
  • 1 replies
  • 0 likes

Lost account when disconnecting from Facebook?!

I've just disconnected my Spotify Premium account from my Facebook account, which is what I had previously been using to sign in. Having done so, and reset my password for the relevant email address, it now logs me in to what appears to be a brand ne...

Visitor

I've just disconnected my Spotify Premium account from my Facebook account, which is what I had previously been using to sign in.   Having done so, and reset my password for the relevant email...

Jose_M

Spotify Star

380 Views

1 replies

0 likes

Account
Login
  • 380 Views
  • 1 replies
  • 0 likes