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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Casual Listener
75632 Views
27 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93035 Views
9 replies
2 likes
I've cancelled my premium subscription due to the ridiculous changes in privacy policy. How do I fully delete my account?
I've cancelled my premium subscription due to the ridiculous changes in privacy policy. How do I fully delete my account?
Community Legend
379 Views
1 replies
0 likes
Dear all, I get a vodafone free subscription to Spotify Premium, but when I log with my credentials the account still a free one.I have tried to logout and re log in from the app and from the web but the issue still remains. What can I do to solve th...
Dear all, I get a vodafone free subscription to Spotify Premium, but when I log with my credentials the account still a free one. I have tried to logout and re log in from the app and from ...
Community Legend
788 Views
4 replies
0 likes
I've been trying and trying to upgrade to Premium, but seems Spotify don't want my money..... I've tried credit card and paypal numerous times. I get an error that my payment method is registered to another country (which it is) and do I want to swit...
I've been trying and trying to upgrade to Premium, but seems Spotify don't want my money..... I've tried credit card and paypal numerous times. I get an error that my payment method is...
Casual Listener
685 Views
3 replies
0 likes
My account was charged for Premium the next day even though I canceled it before the subscription renewal date. Now my account is negative and I have to pay an overdraft fee and my parents are pretty upset. What's the deal with this?
My account was charged for Premium the next day even though I canceled it before the subscription renewal date. Now my account is negative and I have to pay an overdraft fee and my parents are pretty...
Community Legend
503 Views
4 replies
0 likes
I'm having a problem logging in, it just started 2 days ago, I can log in on my laptop not not on my iMac, I just get the same log in screen. If I push log in with Facebook it opens up a safari tab loads for a couple of seconds and then closes the ta...
I'm having a problem logging in, it just started 2 days ago, I can log in on my laptop not not on my iMac, I just get the same log in screen. If I push log in with Facebook it opens up a safari tab l...
Casual Listener
2229 Views
10 replies
2 likes
I was trying to sign up for the student discount and I needed to refresh the screen after putting my card information, then the website made do the process over again meaning I had to put my information in again then I was told They couldn't find my ...
I was trying to sign up for the student discount and I needed to refresh the screen after putting my card information, then the website made do the process over again meaning I had to put my informat...
Newbie
303 Views
1 replies
0 likes
I recently deleted my spotify account, since it was linked to my facebook account, which was the main thing I was trying to get rid of. Now if I try to sign up with the student discount, it says that I cannot it is already affiliated with another acc...
I recently deleted my spotify account, since it was linked to my facebook account, which was the main thing I was trying to get rid of. Now if I try to sign up with the student discount, it says that...
289 Views
0 replies
0 likes
Hello , I have a Unidays account linked to my old facebook spotify account , I deleted my old facebook account , however my unidays discount is still connected to my old facebook spotify account. I have contacted Unidays for the problem , but they ad...
Hello , I have a Unidays account linked to my old facebook spotify account , I deleted my old facebook account , however my unidays discount is still connected to my old facebook spo...
Newbie
861 Views
2 replies
0 likes
Hey. Please solve my problem. I got premium a month ago. On July. There was an option to pay 10 pesos per month for three months. My first month finished on august 19. And my my premium account stoped working. I had a card for a hundred pesos. What h...
Hey. Please solve my problem. I got premium a month ago. On July. There was an option to pay 10 pesos per month for three months. My first month finished on august 19. And my my premium account stope...
190 Views
0 replies
0 likes
I've decided to switch away from Spotify after 6 months following the last update. Before cancelling I cleared all the Spotify data, and now when I log in it says I am free not premium so I can't cancel. Did clearing the data clear my subscription as...
I've decided to switch away from Spotify after 6 months following the last update. Before cancelling I cleared all the Spotify data, and now when I log in it says I am free not premium so I can't can...
Not applicable
360 Views
2 replies
0 likes
I need to change the email adress. I set up my Spotify account via Facebook. So I changed my email adress on Facebook. But when I go to settings on Spotidy it still says that my old email is the current one.
I need to change the email adress. I set up my Spotify account via Facebook. So I changed my email adress on Facebook. But when I go to settings on Spotidy it still says that my old email is the curr...
Casual Listener
442 Views
2 replies
0 likes
I am having issues with the app. I have reinstalled the app multiple times, I have the premium account. I will try to open The account. I will get the screen and the the app will not open and it will take me back to my home screen. If I turn my phone...
I am having issues with the app. I have reinstalled the app multiple times, I have the premium account. I will try to open The account. I will get the screen and the the app will not open and it will...
Community Legend
2865 Views
3 replies
0 likes
It really shouldn't be this confusing, I'm much less likely to come back to this service. When I go to account and subscription and payments all it says is: "Your Spotify Premium subscription will be automatically renewed on 2015-03-25 and charged $1...
It really shouldn't be this confusing, I'm much less likely to come back to this service. When I go to account and subscription and payments all it says is: "Your Spotify Premium subscription will ...
Community Legend
3274 Views
12 replies
2 likes
Hey guys Wondering if someone can help me. I started my account on spotify thru a Facebook login. Facebook has now deactivated my account because I refuse to give them a copy of my ID (which I do have the right to refuse!). So now that they deactivat...
Hey guys‼️ Wondering if someone can help me. I started my account on spotify thru a Facebook login. Facebook has now deactivated my account because I refuse to give them a copy of my ID (which I do h...
Casual Listener
943 Views
5 replies
0 likes
I have my premium subscription with a student discount... this month without notice, Spotify deducted from my checking account the full amount of the subscription.... where did my discount go and why? I am still a student... and why was I not notifie...
I have my premium subscription with a student discount... this month without notice, Spotify deducted from my checking account the full amount of the subscription.... where did my discount go and why...
Casual Listener
2968 Views
2 replies
0 likes
Will not recognise new password,tried to reset again and advised page expired even though this was new request
Will not recognise new password,tried to reset again and advised page expired even though this was new request
222 Views
0 replies
0 likes
I recently had my account hacked and went through the stages of changing passwords etc. There is still activity on my account that wasn't by me. How do i deactivate my account altogether to stop this happening?
I recently had my account hacked and went through the stages of changing passwords etc. There is still activity on my account that wasn't by me. How do i deactivate my account altogether to stop this...
Roadie
647 Views
3 replies
0 likes
Hi, ive just bought a £10 gift card and when rubbing the pin it has become unreadable and i dont know what to do. I have a card # on the back if necessary. Any help is appreciated. Thanks
Hi, ive just bought a £10 gift card and when rubbing the pin it has become unreadable and i dont know what to do. I have a card # on the back if necessary. Any help is appreciated. Thanks
Community Legend
248 Views
1 replies
0 likes
I have a recurring payment from spotify that I don't recognise. How do I contact spotify directly to stop these payments.
I have a recurring payment from spotify that I don't recognise. How do I contact spotify directly to stop these payments.
Community Legend
836 Views
1 replies
0 likes
